Foxchase Apartments

Don't move here they have rodents! I was given one price at the tour and when I went to look at the property I was given it was on the most busy street. I expressed my concerns to the representative helping me, explaining that I have a small child whom at the time just started running around and would be in danger that close to a busy road. To resolve my issue the representative selected a different property for me but didn't disclose there would be an increase in the discussed rental payment. In fact I didn't find out until my first rental payment was due. Also I discovered that my building had a rodent problem from my neighbors. I would have expected you all to inform the residents of this situation at hand because our entire building had a rodent problem at this time yet to resolve this all they did was put down traps that didn't prevent the rodents or stop them from coming in. I wouldn't recommend this place to anyone.

I used to have a great review for Foxchase posted, but now I am changing it after moving out. I always paid my rent, completely cleaned the apartment after moving out, and was a good lessee. Even paid hundreds in fees when I paid my rent a few days late one month AND when I paid my rent EARLY but got charged $100 late fee when I suddenly got sewer/trash charges on my account. I feel like AIMCO is stealing from me. This is a time of hardship that the whole world is going through and you already took my deposit. Do you really need $550 more from me because you wouldn't accept my VERBAL numerous phone calls requesting the price increase in my rent to see if I should renew?!?!?! This company steals from you, DO NOT MOVE IN.

Do not choose these apartments as your new house. IT IS FULL OF MICE. You will be crazy of mice. They will live with you together, and it is disgusting. The bacteria they bring will make children sick and every corner of the house stinks. There will be mice everywhere. They cannot solve the problem, and you will have to move. I have lived here for 4 years now, each year the rent increases, mice increase as well, the service gets worse. There might be less problems in their new buildings but, their old buildings suck.

I have never cared about writing reviews but after living in this place I had to write one to help people avoid this place. My car got towed last night after living there for 9 months. I parked at the same spot every day but they towed my car last night just because! They will charge you money for everything. I'm living by myself and a dog my water and electric bills are $60 and up! I asked the admin they said I have to pay for people a whole building which is not fair for some one who work all day and come home to sleep like me. Oh yeah the do have a ton of people who live there for free for a lot of issues. Do you want to pay for those people? They don't work and have a big family. The entrance doors to the building are always broken . Do yourself a favor and avoid this headache. Office staff is not helpful at all they could care less to be honest. For the amount you will pay you can do a lot better elsewhere. Before you sign the lease they will treat you wonderful after you move in you won't hear nothing from them. I have called and let the messages every time when I need help. No one ever call me back ! Staffs are rude! I don't know how those people are working as a costume service if the have bad attitude and lazy like that. Again do not live here! Worst place I ever live in my life. Only thing good is location!

I didn't have and roaches whatsoever. I just had a black poka dotted rat that comes out the top of stove , like a birthday surprise and walk around the house like he owned it since the Shirley-Duke era..

Safety

This PLACE IS AWEFUL!!!!!!!!! DO NOT COME HERE.. I LIVE AT 516 N HOWARD STREET APT 402 SINCE APRIL; AT THE BEGGINING IT WAS OKAY...SINCE THEY IT'S BEEN CHAOS. I REPORTED TO THE MAINTANANCE TEAM ON 7/2014 THAT A DEAD RAT WAS SPOTTED ON THE BALCONY. THEY CAME AND PATCHED THE WHOLE ON THE WALL AND PUT TRAPS AND THAT WAS IT. TILL THIS DAY I STILL HAVE RATS ROAMING THE DINING, KITCHEN AND LIVING AREA OF MY APARTMENT. ON 9/25/14 I REPORTED TO THE MAINTANACENCE TEAM THAT I HAD BEDBUGS IN MY HOME. THEY DID ABSOLUTLY NOTHING AND REPORTED MY REQUEST AS BEING DONE AND COMPLETLED. THIS PLACE IS HORRIBLE I DO NOT RECOMMEND IT TO ANYONE. YOU WILL HAVE A BETTER CHANCE FINDING SOMETHING BETTER AT THE GHETTO THAT LIVING AT THIS DUMP. I WILL MOST CERTERLLY GET IN CONTACT WITH MY FRIEND WHO IS A LAWYER TO SEE IF HE CAN HELP ME GET OUT OF MY LEASE THE LEGAL WAY!!!!!!!!!!!!!!!!

Wonderful experience before and during move in; however, things completely changed once living in the community. Appliances continue to break, parking is scarce, and the shuttle service to the Metro station stopped a couple months ago. Although I am leaving at the beginning of next month, trying to get prorated rent reduced so I won't have to pay a hefty amount in two apartments was something that was not offered even though I am not staying during the full month/the intended lease date.

If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.

my experience at foxchase has not been a good one. i can never get in contact with the administration office. my house had been invaded by maintenance men who came in for a broken water heater and didn't even knock on my door. They came straight in and claimed that "they were told no one was home." since when does someone not knock before entering someones home also, when the appliances were being replaced in my apartment days after moving in, they used my bathroom and left urine on the floor and the seat. the door was also closed and when i went in to see the mess, the bathroom reeked of fecal matter. there was also trash left in my sink and food remnant. in the kitchen sink from where they were eating in my home at some point during their time in the unit.. overall, i am completely dissatisfied with this apartment complex. i will be TRYING to get in contact with the administrative office to end my lease. i will not feel constantly disrespected and fear for my safety because someone doesn't know how to knock.

Disgusting apartments for the price you pay - I was paying around $1,300/month and had year-round spiders and house centipedes in my apartment. Out of the two years I was there, I saw 5 or 6 roaches come out from under my fridge - and I lived on the top floor! My microwave broke, my fridge leaked for the entire time I lived there (even after maintenance "fixed" it at least 3 times), my balcony door handle fell off twice, I had ants in my bathroom, my toilet started leaking and to repair the damaged tile in front of the toilet and fridge, they pulled tile up from next to my washing machine, so I had just bare wood floor. Not to mention after having a new toilet installed, I had to submit a completely new service request to have tile replaced in front of it since the new one was smaller and didn't fit in the space of the old one. Why they would think I would just want to live with tile missing in front of my toilet, I'm not sure - oh, and the handle on the new toilet was cracked when it was installed and I had to submit a new request for that too...I feel like it was just always something. Anytime I went to the office or called, the staff were pretty rude and short with me. I even explained all the problems I had during my move out interview, and the woman marked my move out sheet with "price" being the reason for moving. That was one of the reasons, but I just feel like they weren't that interested in any other issues I had. I would absolutely NOT recommend living here!

LOOK ELSEWHERE!! You get what you pay for, people. Rent is cheap(er) than in the surrounding area for a reason. I read the reviews and didn't listen because it was cheap and I definitely paid the price of my sanity living here!! There is a reason there are so many vacant units. Rent increases once your initial lease is up and is over 10%!! Once you've signed the lease, expect the property managers to go silent. It's impossible to get ahold of them by phone. The walls are paper thin and you can hear everything your neighbors are doing 24/7. (Yelling, fighting, crying, you name it, you can hear it.) If you have a complaint, they tell you to go to the website and file a complaint which then goes to a dead end and nothing gets done. Their monthly conservice charges (water, sewer, trash, other fee, pest control) are the highest I've seen anywhere ($150-180 a month). They will charge you both to clean $150 and repaint the walls $350+ when you move out deducted from your deposit. The only reason this place even deserves 1 star at all is because of their maintenance team, who are amazing. They are probably all underpaid considering how cheap this place is, but they do have a responsive maintenance crew!

Poor-quality apartments managed by a staggeringly callous and inept corporation. The apartments are not well made and are poorly maintained. Expect lots of bugs. If you're in one of the two-level units, you can expect any air you condition to leak out, resulting in wild temperature variations between floors. You can also count on the main office to utterly fail at communicating maintenance, schedule changes and the like while making their rental terms as obtuse as possible. All this after you're required to sign a "good neighbor" agreement. Don't rent here if you can avoid it. If you're here, get out as soon as you can.

Hello ! This is Berk Sayal ! I had an appointment today. I have a complaint for your company and your workers.When I come to the lease office, the man was very rude who is sitting front of the computer at the table. He asked directly" when do you move to apartment " it was a bad question! Do you treat to your every guest is like this ? is this your service quality? I've been talking with Jen for 2 weeks yours regional manager. I told her first, I would like to look at the apartment and then I will decide when I can move to apartment. Also, when I arrived to number 103 building, there was a code system on the 204 door. Why Didn't they say the code to me? I waited 30 minutes at front of the door. I didn't surprise. It was a bad greeting the costumer. it was bad guidance the costumer. I never come over there. I will never recommend any to my friends. I am writing this email. because you have to know this Dear Manager and talk them. !

appliances and maintanance is always problem , once a month you will have problem , foxchase just charge money for no reason you have to pay at least 1.000 when you move out , i dont recommend anybody , the worst community

Do you like parking or a maintenance team that will actually fix what you pay for? Sorry you can't have that at foxchase.

DO NOT MOVE HERE. I cannot warn you enough to not move here. If the pests, terrible maintenance of the units and buildings, lack of security measures on doors with broken locks, broken appliances, and administration office's complete incompetence and unwillingness to even return a phone call and even stating that they are not responsible or concerned with the safety of their residents, then our most recent issue should. A clog in the building's pipe caused a flood in our apartment which resulted in damage to our furniture and belongings. They "fixed" it and the apartment ended up flooding the next day too. Maintenance was terrible and offered no communication. We were forced to find another apartment when the general manager accused us of being "hostile and aggressive" towards maintenance staff (because we had complained) and the flood had caused such extensive water damage that they would have to tear out living room walls, baseboards, and possibly floor boards. This turned into a health hazard for my asthma and despite this and the impending construction, the general manager insisted that they required a 60 day notice and despite us telling her upfront that we were moving in a week and her saying that it shouldn't be an issue to prorate the rent, they wouldn't honor it. Now, after having to struggle to receive responses from her, she acts like she's doing us a favor by saying we must pay an entire month that we won't be there. After I pointed out a Virgina statute that stated that in a situation like this, they only legally needed 14 days, she claimed that they "don't follow Virgina law and only follow Aimco law." Do you want to live somewhere where the general manager states that they don't follow the state laws? I've now filed multiple complaints with corporate and with the Better Business Bureau. Please take the time to read these reviews (our mistake for not doing so) and find something else.

Don't know where to start. Admin/leasing office is just a mess. You walk in and sit there for an hr or so before someone finally decides to help. Don't even bother calling because no one will answer the phone. ( you will waste your time). Right now they don't have walk ins, is by appointment only. Impossible to get an appointment when they don't respond to the phone. I have literally been sitting on the waiting area and calling the office and no one responded lol. Currently trying to solve a problem i have and it has been no response for a month . I have send numerous emails since July 1st to try to solve the problem before the new bill comes out, guess what? Well the new bill is coming out in a few days and i haven't got an answer nor appointment for the last month. This is a pet friendly complex but i've been told to keep my dog from barking. They charge a pest fee but there's insects everywhere. I don't know why the fee. Very happy with the maintenance department, The only good thing about foxchase. Amazing maintenance team, very professional and attentive. If you submit a request most times is fixed by the next day. Very happy with their response.

Hello Everyone, I am writing this review because Foxchase was my very first apartment on my own and I am disgusted at the treatment and unnecessary charges after my move out. When I first moved I was paying for reserved spot but they did not have that spot ready so I was given a reserved spot across the street. They take a very long time in repairing things, I've had my shower handle replaced multiple times and the last time he replaced it he put it on opposite so hot was cold and cold was hot. I did not bother to call again because I knew it would take forever and I knew I would not be renewing my lease. They don't have a doorbell so you have to walk downstairs to open the door for guests. They have a terrible rodent problem which I called about but they did nothing to address the issue. They are roaches in the front of the building and inside. During my year stay I saw one mouse and come to find out there was a huge hole behind my stove and a hole behind my washing machine. The only good thing I can say about this place was my neighbors, my packages were never touched and everyone pretty much minds their business. When you first walk into my apartment it is pitch black because they have no lighting at the entrance which was a huge inconvenience. I had to walk with my phone flash light on every time I came home from work. I wish I had seen these reviews prior to moving in or else I would have avoided this bad experience. They contacted me several times to not move out then charge me $140 for uneven tiles in the bathroom, and $145 in bathtub surface damage for discoloration. Let it be noted that I also had to pay a cleaning fee of $95 but yet was charge for discoloration in the bathroom. I took care of the apartment as if it was my own but if you are moving into this complex note EVERYTHING! Any crack, nook and cranny because if you don't they will charge you in the end. It was my first time on my own and definitely a learning experience. I do not recommend this complex. They have a high turn over rate, for since I've been there 13 months I've seen countless tenants move in and out. Do your homework and learn from my mistakes, do not move here.

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.

Unsafe, zero security, thieving is common.

Ridiculous management. When I moved in, the apartment was extremely dirty and with insects. I cleaned and stayed for two years. Everything was written in move in checklist. When moving out, they conveniently misplaced the move in check list and charged me a cleaning fee and paint fee. Charging me for cleaning fee when they receive the apartment in better condition than before.

There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.

I was a resident from 2016 to 2021. The neighborhood is friendly convenient to everything including Metro 395 and 495. Buses are close by as well. Within 2 miles you'll find ample grocery stores shopping gas stations and restaurants. The Maintenance office is good to work with but the leasing office is not. They're very difficult to get in touch with and have deleted my former review as well as forged my signature on the lease renewal and charged me several months rent when I gave a 60 day notice to move. I wouldn't recommend living here at all. Also there was mice in my apartment every year for 5 years. They don't upgrade their apartments unless the tenants pay $200 more monthly. Very poor management.

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

Don't buy any promise that may be given to you by this property. I was refereed by a friend to this property and went on the 11th of October near COB as my appointment was given to me. I had a place that I already paid the rent until the end of the month, so I was looking probably two or three days before the month ending just to move my stuff and clean the the apartment I am vacating. I was told by the leasing consultant that they have a promotion if i move in by the 15th that I will get a one month free and $1000 gift card with certain rent, if I want to move in by the 23rd that I will only get one month free and little higher rent, after the 23rd I won't get any promotion and the rent will be even higher. The leasing agent stressed if I don't pay the $50 application fee and $500 withholding fee, that the apartment may vanish overnight as people may reserve it online, and she was very pushy as it is really her job. I have trusted her, after all she seems trust-able and friendly. She then gave a list of what I need to do next and emailed me the instruction as well. This was all on Wednesday COB. The next two days which is Thursday and Friday, I had to spent time to set up the Washington Gas bill, dominion power bill and search for renters insurance on my work breaks. Then I set up the Washington gas bill and dominion power bill to my name believing that they would have been trust worthy and keep their word in tact. I have also tried to set up my renters insurance, but there was phone tagging between my and the insurance agents I was trying to buy the premium from. I was not aware of that I had to have the insurance before the signing the lease. I received a personal phone call from the leasing agent from her cell phone the day I was suppose to move in. There was no follow-up calls between my visit and the actual move in date. The agent told me to make sure I finalized the renters insurance before I walk-in the office and offer if I could not get the insurance that they can provide me with $14.95/month. I told her i have an insurance for $115/year which is about $9. 58/month so I told her I don't need theirs. The agent said to send her the quote before I buy it to make sure it has all they required. I forwarded the insurance quote which she reviewed and told me it is ok to buy it. This was around noon on the day I was suppose to move in. I finalized the insurance and paid for the year and forward the receipt to the agent. She replied all is great and told me to go sign the lease and take the key. while I was walking in to the leasing office, I received an email saying the insurance was starting at midnight which is about 8 hours later from the time of signing the lease, and unless I backdated the insurance or buy one month insurance from them, that I can't sign the lease despite that making me wait for about one hour in the waiting room although I got there on time. The insurance agent calmly explain to her there is not way to start insurance on the same day the premium is paid, and said it will start at EOD midnight at 12:01 AM. The leasing agent then tried to get me buy their renters insurance for one month although she knows my insurance is starting in about 7 hours at this time. Then, I was told to come tomorrow, I went the next day, and I was told I am not qualified to get the $1000 gift card anymore as it expired the day before, and they said the corporate office is not willing to extend the offer for me. THIS IS RIDICULOUS. Then I calmly asked if they can't honor their promise, to cancel my application and refund my $550. Then they said you just passed the 72 hour cancellation period and you won't get your money back. Then they cancelled my application stating that "APPLICANT DID NOT WANT TO MOVE IN" and they suggested if I move there with in the next 120 days, I will be able to $500 credit towards my rent. If you are by all means been promised anything from this property, it means nothing as they can just change their mind at any time. YOU SHOULD NOT TRUST 'FOXCHASE APARTMENT ALEXANDRIA"

One word: Mice! I can't wait to move when my lease is up.

Do not rent from foxchase! The management is impossible to get a hold of. They don't return emails or phone calls. They emailed only myself and not my roommate saying we have to give 60 days notice to move out. This was 7 days before that 60 day mark. I was busy working and when I made it down to fill out the paperwork (11 days late) they told us there would be a fee but they could not tell us how much. It turned out to be $740. No where on their website or in any email did it outline the late policy, which is they charge you a full day of rent for every day late you are in filling out the paperwork. The leasing office didn't mention that policy other than we will have a fee charged at some point. I spoke with a manager about it and requested it be reduced or removed. It was removed from our bill. Then magically after we moved out and paid our final rent it appeared again. Their response was that the request for a reduction or removal was denied. They say customer service is important to them but that is not true. DO NOT RENT FROM THEM.

Horrible experience - mice and bugs - little to no assistance with either issue. Neighbors in building had double-digit numbers of people living in 1 & 2 bedroom apartments. Drunk in building slamming on doors in the middle of night begging for money. Same drunk passed out by mailboxes. All reported, nothing done about it. There was a constant smell to the ridiculously small apartment that we couldn't figure out....while cleaning out the apartment, I pulled out the fridge and found piles of mouse droppings basically "cooking" on the fridge engine....would explain why we were sick more often that year.... To top it all off, when I went to apply for an auto loan, I find out that I have a hit on my credit from this place....when I call to clear it up, I get sent from one office to another, until I end up having to leave a voice mail. Absolutely ridiculous customer service!!!!

Transparency is an issue here. On my move-out statement, they charged me for bills that are not communicated. Reaching out by phone call requires a number attempts patiently. On the residents app, there's a menu with a title "move out instructions" which opens to a blank page.

Living here is horrible the maintenance staff. Dont due nothing goood. Ashley the manager dont care about the people living here I move out 3 months ago and i dont receive mi deposit. She just say are not . are not . due your job. Dont forget the roaches mice and all cain of pest

I moved to -foxchase apartments in May 2020. Since I've moved here my experience has been great! I have really enjoyed the neighborhood as I've been able to walk around on the trails. When I see neighbors they wave or speak to me. I love being able to walk to the grocery store or to restaurants. It was difficult to move here during the pandemic because I didn't get to see my actual apartment until the day I moved in. However the staff did give me a virtual tour and let me come and look at a model apartment before I actually moved. Recently had an issue with my air conditioning on a Saturday morning. I put in a maintenance request online and 20 minutes later the maintenance guy came and fixed my air conditioning within a few minutes! I am very pleased with my experience thus far. I am editing my review. It is 1/31/21 and it is 1:49am and I am stuck with a mouse in my apartment for the second time. The first time I had a mouse in my apartment was in October 2020 and it was here for a whole month. Pest control and maintenance came several times to lay traps and seal holes. However, tonight has proven that not all the holes were sealed up. I am really upset to have to live like this. They just added a pest control fee to the rent because they have an issue with pests all over the property'. I think It's very unfair that I have to pay a pest control fee when I continuously have to have pest problems. I will not be renewing my lease.

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

Their 1 bed appartements are too small yet they come with hefty monthly utility bills, so beside paying rent and your own gas/electricity accounts, you will have to pay a conservice utility bill that adds automatically to your rent, and the thing fluctuates ,some charges don't even make any sense, like why whould my sewer bill alone averages 55$ on a tiny appartement. Big problem with roaches, insects and mold. Also , when we moved out after living there for 2 years, the management brought some vendor and allowed total charges of 1262$ in alleged damages and other stuff, including two coats of paints , cabins and marbel resurfacing, basically they charged us for a unit restoration when its their job to prep it for next tenant, manager refused to considerate these unfair charges and stated that he "feels" they are accurate, this is merely wrong because paint falls under normal wear tear which again they refused to acknowledge, we feel scammed and betrayed, very disappointed with foxchase and would never recommend them.

Nightmare!!! Nothing good to say. Poorly maintained mice infested units. Laundry facilities are disgusting and cannot get machines fixed. Dog and cat piss in the hallways. Maintenance are not certified plumbers or electricians so it often takes 3 or 4 times to get anything fixed. No one is every reachable.

It's the worst apartment I have ever seen ,they have poor management poor house hold, it's really old something breaks every month couldn't imagine my self in that apartment

Great maintenance services, very friendly and professional. The apartment that I got was clean and comes with brand-new appliances. Management could do a better job with trash management, pest control, and exterior design with more trees and frequent grass cutting. Updating the review because of a very rude leasing office agent - Mahlet. Mahlet did not provide me with full disclosure of the fees and move-out date procedures of Foxchase. Additionally, she mentioned about fees that I can save by completing the application on the same day with showing after the showing (would have been much nicer to know of that deal before schedule showing). After the feedback through phone which was 3 months ago, Mahlet remembered my face and has been so rude everytime I came to the office to have direct communication (both my boyfriend and I noticed her difference in communicating with me). She never looked at me once in the face when I tell her about my issues, either typing on her phone or looking at her laptop. She even mentioned that she was not required to look directly in my face (how rude). The other staff, overheard the conversation, did nothing and acted as if everything was fine. Do not live here if you don't want to deal with stressful leasing staff.

I am a pre-college student these look unsafe and i have a son. Heck No!!!

Do not rent at Fox Chase apartments. They show you these nice model apartments and they apartment you rent looks nothing like that. I have been renting here for almost two years and it has been a terrible decision. When I first moved in the shower was not working and it took over a week to get fixed. I was without heat for about a week as well. It got down to 50 degrees in the apartment. When I first moved here they had a shuttle that would fit about 20 people and it would pick you up every 30 minutes. I picked this apartment complex because of the shuttle service only for it to be removed a few month late due to"no one riding it". The shuttle was packed I never rode it with a seat empty. Most recently they did a survey and there was "overwhelming results" for more reserved parking. There were already 5 spots in the lot that were reserved and only 3 were ever used. There are now 12 and they sit mostly empty. Before they added spots I already had a difficult time finding parking now it is almost impossible. I pay $15 per car to park on the street. To get a reserved spot is about $80. This complex does not care about it's tenants. They are just money hungry and are trying to get there tenants frustrated enough with parking so they pay $80 per month. Each year you are going to pay more for less as they take away more and more things.

Started out alright until the bugs and mice set in. Dog park is terrible. Just patches of grass and broken dog jumps. I also don't know how many people are living in my building either. People just bang on the door at all hours of the night trying to get In. To finish this review off, my truck was towed last night because I don't have an inspection sticker. I just got my tags a week ago and was going to get my truck inspected this weekend. Zero warning. I understand why they would tow it if it had been sitting there for weeks with no inspection, but this is a new truck. Give me a warning or some notice and I would have got it done the next day. Just a big money scam. Oh and they finally got someone to mow the place today. Grass was a foot tall in front of my building. Don't live here. I can guarantee you it will be a terrible experience.

Avoid at all costs! They engage in not only shady practices, but downright illegal. I brought in a restraining order against my ex-roommate to get his code changes so he couldn't access the apartment. They didn't want to because "that would be like evicting him". I don't know what their lawyers told them, but after realizing they would be liable for anything that happened, they finally deleted him. Since I still had time on the lease, I had to do a transfer to a smaller apartment or pay a ridiculous amount to break the lease. Unfortunately, that means I had to sign another lease .Then they told me (AFTER I signed the transfer paperwork) that I would need to pay for a professional cleaner. Since this is not in my lease, I sent it to my lawyer because no 2 people here will tell you the same thing. The woman working with me and the "manager" ( I believe her name is Stephanie) became damn near hostile when I mentioned my lawyer was looking into this. Prior to this, I have had strange men enter my apartment. Turned out they worked for maintenance, and I asked they call first. Getting ahold of the office is all but impossible. And the office staff is rude and disinterested. The apartments are cheap and property poorly maintained. Do not waste your money here I dont know if they're incompetent or racist, but the leasing people are inadequate, hostile and more than enough reason to leave. The location is nice, but management is beyond awful.

The place looks nice but there are numerous safety issues for the residents. Managers don't handle the tenant's concerns properly and seem they don't care about it. I don't recommend this place to anyone that safety is their priority. The place is full of mice.

Worst apartment complex ever. If you're happy there, wait until your move-out date when they start creating and adding nonesense fees and payments. They added approx 500-600$ for damanges, and 130$ for cleaning (the house was clean and no damages were there). Tried to reach out over the phone to simply ask for proof of damage, they told me to email them, and no one replied. After that, they deducted my downpayment of 500$, (also without showing any proof of damange/reason to collect the downpayment. Never seen anything like this. STAY AWAY!!!

I moved in with my husband since he is renting here. Things were good at first. The longer I've lived here the worse it became. I don't mind a charming older apt. I do mind management not thinking through some of the decisions though. Particularly the noise level. First of all, it's nice that they are upgrading apts to make them more modern, yet when the apt above us was being renovated we received NO notice and there was extremely loud noises during the construction process. At that time I had a new born baby and was home with her during all of this. It took a week to complete and I had to take my newborn baby in my car for her to sleep peacefully. If I had notice beforehand I could have made arrangements for my newborn and I. I'm sure the upgrade was very nice, BUT the new washer and dryer they installed in the apt above us must be ancient and/or cheap because it makes loud noises especially during the last drain and spin cycle. Ours in our apt is really loud too, but what makes it worse above us is that it vibrates and sounds like a loud motor every time the people above us do laundry. I'm very surprised that management would choose such cheap (also very small) washers that make such loud noise especially for a building that is older and harder to barrier noise. We never heard any noise before the renovation. Washer and dryers today are much quieter so I'm not sure which ones management chose to elect but they definitely went the cheap route without thinking through the noise level. We've brought this up to management and although they said they'd check it out, they've opted to do nothing about it and asked if we wanted the people to do laundry only during the day. It's not the tenants fault at all and they are entitled to do laundry however often and whenever they choose. It is the apt management decisions and the fact that they wouldn't put customers service first is a shame. I asked if they could install quieter washers upstairs and even in our apt and nothing was done. It seems like an easy fix and I know there has been similar complaints. For the price we pay I expect a lot more.

I have lived here for a year in one of the renovated units. At first the place seemed nice with all new appliances, but its just covering up the deep issues of these old buildings. I have had multiple issues with pests- from all sorts of bugs and now mice. I have had both maintenance and the contractors come and fill various holes in the apt, but it seems like there are so many holes in the building its impossible to keep the mice out. I have had pest control come multiple times and the problem has still not been resolved. In addition I've called maintenance SEVEN times for my fridge not cooling. It stops working literally every week and still has not been replaced. While the team does eventually show up, they only provide temporary fixes instead of thoroughly going through the apt and finding and fixing problem areas. Additionally, all of the 2br are on the top floor which is commonly rented to young families-meaning you will hear screaming, crying, dragging of furniture, loud noises all day and night. I am so uncomfortable living here. If you can afford to live elsewhere I would recommend doing so.

How is it here? It's eh. The main issue I have with this place is parking. You pay for general lot parking which is understandable but it seems like they assign more parking passes than they have parking spots. If you pay to park in the parking lot then you shouldn't have a problem finding a spot. That leads to people parking on corners, perpendicular to the flow of traffic and any other way they can, legal or not, just to park. On top of that the spaces are so tight you can barely get out of your car. My Mercedes has over 13 dings and scratches from car doors and other things hitting it in a reserved spot. My van has paint from other cars on it after they hit it with their door. It's gotten to the point where I'm going to contact a lawyer to see what can be done about the residents and management because I'm not going to kick out thousands of dollars to fix the damage done to my vehicles. Not only that but delivery trucks block both reserved and non reserved parking spots and I've seen the grounds keepers hit car bumpers with weed wackers and lawn mowers. The other issue was mice but after pest control failed to get rid of them I took matters in my own hands and got rid of them in a week.

The worst thing as a female renter is having to ask the leasing center, multiple times, WHAT WILL BE DONE ABOUT BUILDING SECURITY?! Oh I guess I should be thankful we're getting fancy door locks now, but damn can you train your staff to have better answers than, "well we can't stop people from forcing the door open". EXCUSE ME?! Your people are a joke, your company is a joke, your business acumen and service skills are a joke, and if I had the chance to do it all over again I would've moved out and not renewed my lease. I waited too long to find another place- but I'm looking now and with luck and planning I'll be out of here SOON. These people have no clue how to run a complex. And these kids they hire couldn't tell a fart from febreze. They have fancy Surface tablets, with big screens and couches in the leasing center, while the apartments are INFESTED, wood is rotting all over, and the front doors can be pried open VERY EASILY- not to mention the poor state of the grounds. I will say that I saw people cleaning up in the mornings, which I am grateful for. They have more customer service skills than the people in the office. Like damn, if I'm visibly upset ONE WOULD THINK to have more positive answers...if the cleanup crew is nicer and more hospitable than your leasing crew, you gotta problem, bub. Don't be fooled by the cheap rent, and seemingly nice apartments, guys...it's not worth it. *sigh* I just don't know why it's so hard to find good apartments in this area. Oh well. EDIT: reading reviews, I see A LOT of waaaaay too positive reviews by ppl who've only made 1 or 2 reviews on google...looks suspiciously like bots or paid reviews smh

I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.

This property is very conveniently located and a quite area that is the extent of the good of this property. The office has made my time here an extremely bad experience. During the lease signing with the office I worked with Silvia who made promises that she could not keep. I was told by Silvia that I would be receiving $200 off my first months rent. When I went to pay my first months rent I noticed that the $200 was not taking off the rent. I called Silvia who stated that she would take care of everything and not to worry about it. I waited a little bit to see if there was change there never was and plus they charged me $100 late fee while I was waiting on a call from Silvia. I called Silvia again to see what was going on. When I called this time she said that she was no longer working for FoxChase and was now at a different property under the same management. I asked if she could still fulfill the promise that she made. She told me to talk to management and said that they already were made aware of the issue. I talked to the manger Damon who was not helpful at all. Damon told me that he was not aware of any issue and even if he was there was nothing that he could do about it...great management... Great manager.... They are friendly and nice until you signed the lease..

Its not really pet friendly

This is the second time I've been towed in 2 weeks for "parking in a reserved spot" even though I check every time and it never has reserved on it. This is ridiculous. Especially when I pay to park here.

Mice. Lots of mice. You can hear them running around in the walls. Maintenance can't seem to find where the entrance is so that it can be sealed. Gross.

All was well until about a month ago when I started having issues with Mice. My experience with the staff after this has been HORRIBLE. I am uncomfortable in my own home and despite numerous requests to investigate the root cause still NOTHING. I get that because it is an apartment community and you don't know how your neighbors live that there are certain things you can't control but not returning calls or investigating the issue when it is clear that there is a problem is poor, unsanitary, slum lord management. Wouldn't recommend this place to anyone. Oh and don't be fooled by their "special" move in rates. They will likely hike your rate up 20% of more after the first year.

This is not a place to live in!!! First thing it's all kind of bugs sharing the place with you!! Had a nice problem since my husband and I basically moved in. Reported sooo many times and just nothing!! We bought a house and just because we're not officially getting discharged from the military we have to pay $5000 to move out tho our lease is up!

I am writing to express my disappointment with the way both I and my wife were treated by one of your leasing office representatives, Mrs. Ana Munoz during my recent call and my wife's recent visit to your office. My wife visited the office on 02/15/2023 to inquire about being a head of the house, and unfortunately, Mrs. Ana Munoz was incredibly unprofessional and dismissive. Never she had a minute to listen to my request; let alone to help me bring about a solution. The representative showed a lack of respect towards me and made me feel like I was not valued as a tenant. The representative was rude and impatient, and I felt as if my concerns were not taken seriously. This kind of mistreatment is unacceptable and should not be tolerated in any professional environment. As a tenant, I expect to be treated with dignity and respect by your representatives, and I am extremely disappointed that this was not the case. I have been a tenant of your property for over 7 years and have never experienced such unprofessionalism from any of your representatives before. I strongly urge you to take immediate action to address this issue and ensure that your representatives are trained to provide excellent customer service to tenants. I hope that this review serves as a wake-up call to the importance of treating tenants with respect and dignity regardless of their origin or what program they are under. In conclusion, I will not recommend this leasing office to anyone due to the way I and my wife were treated. I hope that you will take this review seriously and take appropriate measures to address the issue. Sincerely,

Stay away and find another place... Also company should help Mr. ilyas and solve the problem.

Please please don't live here .Think very long and hard about what you're doing ! read the reviews before you decide to turn in your application fee . This is a warning horrible customer service , everything is very outdated horrible pest . I felt I actually own a pet mouse .

Why are there SO MANY inspections regarding Section 8 apartment residents? Do regular non section 8 apartment residents receive as many apartment inspections? I would love to hear an answer!

Terrible place stay away

0 rating

I have been put through the ringer trying to get my 500 dollar refundable deposit back. I applied for an apartment and it was canceled. I was told before hand that I would be given a full refund of the 500 if this was to happen. After 5-7 business days I still had not received anything. After calling and leaving messages for two days I finally reached someone. They said they would pass it along to their DM. The DM sent me a short email saying "I have refunded." This was 12 days ago. I still have not received anything. I sent two emails and left one voicemail and STILL have heard no word. I finally have been in touch with the corporate office. They are now trying to sort it out for me. This has put me in a very bad spot. I needed that REFUNDABLE 500 so I could pay my bills. I am a school teacher and have been extremely stressed out. It has been 3 weeks and yet I have received nothing. I hope I get MY MONEY back.

**Edited to add, this person commenting back to reach out is doing nothing and is probably not capable of enacting change at the actual complex level. For those looking at these reviews to determine if you should move here and like that someone is commenting back, it's not realy. Don't move here. It's not worth the literal headaches.** When I first moved in I would have reviewed this apartment complex a four or a five but after a almost two years I can't rate Foxchase any better than a one for several reasons. One: parking was adjusted and half of the spots in each lot were removed to make room for more reserved parking spaces. You have to pay for the parking lot access anyway so creating more reserved spaces is an unnecessary money grab. We were told it was because so many people were on the wait list for reserved spots, but there are still empty spots three months later (so much so they needed to offer incentives to get people to sign up before the end of the year). The removal of these spaces requires people who work late to need to park on the street or several blocks away though we are paying for parking lot access. Two: this is a non smoking community but I have neighbors that smoke cigarettes and weed at all hours that comes into my apartment and I've called the office three times to complain and yet nothing has been done about it. Three: My cat has killed two mice and a baby squirrel that have some how made it into my apartment but maintenance doesn't know how they got in (this has never happened at any other place I've lived in) Four: the rent increase year over year is astounding, I've never had such an increase in my yearly renewal at any apt I've ever lived in. I wasn't able to move during my renewal this year based on the costs associated while planning a wedding, but I'm not living here after the next renewal.

The worst apartment complex ever, waste of time and money!!!

Worst leasing team ever. No one ever answers the phone and when they do they can't help you.

Unprofessional and hood! The leasing staff was more concerned with walking around singing songs and eating, not showing apartments. The grounds are not well kept, the grass is brown and its street parking!! Ugh

Oh m God leasing office staff very unfriendly.

STAY AWAY.God Damn This Old F****d Up apartments . stay away from this B******t apartments . over dozen requests . over hundered pest problem . plumbing Issues . our apartment is literally F****g Animal husbandry . Stay away From This Good NeighbourHood with OLD S***ty Apartments . STAY AWAY .im moving out decide to spare my last month rent and escape This S**tHole STAY AWAYSTAY AWAYSTAY AWAY

I have been having problems with neighbors and them burning unidentified substances in their home causing me to have breathing issues and feeling ill. I complained many times. Management set out to address it. However, afterwards, while I was away, someone entered my apartment and put a large mouse in my washing machine with my clothes. I know someone did this because my machine door was closed and the machine never had a mouse in it EVER!!! I believe this is a form of retaliation and I am letting others know so you are aware of the lack of professionalism and toxic behaviors that occur here. In addition, a neighbor let her dog jump all over me scratching me and afterwards she laughed like her lacking control of her dog is funny. In addition, neighbors act as though they are stalkers mimicking your movement and someone keeps leaving the main door open so anyone can walk in and out of the building--very unsafe.

I had a friend recently move from here and it reminded me of my experience. I lived here from 2012 to 2015 and there was always some mess going on with our building. The A.C. unit broke down 2 different times and the administrative office seems to take their sweet time with notifying maintenance. Me and my roommate also kept having an issue with mice when we hardly ever used the kitchen let alone left food in there. After hiring an exterminator it was revealed there were multiple holes within the walls they were coming through go figure right? The rent was the most irritating part because it kept going up. When we first moved in we were paying $1,426 monthly for rent alone. The following year they tried to bump it up to $1,785 a month for the same type of lease we had before! We talked them down to $1,602 but for our final lease our rent was raised to $1,860. They weren't willing to negotiate with us that time but luckily that was the last time because I found a new apartment and my roommate was going to separate from the military anyway. The best part was when we had to do an early termination with about 2 weeks left on the lease. They were going to charge us both individually 3,000 and something a piece which came out to $6,300 total! Thing is since my roommate was separating the military his orders would validate us from having to pay a fee but the administrative office would NEVER pick up the phone or respond to voicemail or emails. I took this as them not trying to honor the military clause which is FEDERAL LAW by the way and made an appointment with the legal office at the base I worked at. Fortunately for Foxchase they contacted my roommate the day I was going to take action. They said they were "validating" his separation orders. After that 3 weeks of trying to contact them they finally removed the outrageous fee and we paid a small fee for cleaning the apartment but man I always recommend people to look elsewhere to this day. Maybe the management has changed by now and I seriously hope it has because the actual apartments aren't bad at all the management just ruined everything for us.

Since zero stars wasn't an option Foxchase shall only get 1. I have said positive things about the staff and the complex before but the move out process topped it off as a terrible experience. I am very displeased with the move-out process. Foxchase Apartments took advantage of my wife and I as we told them we would be leaving the area before our final move-out inspection. We were charged $155 for scratches to the kitchen counter. We have pictures of our kitchen the day we left it was fine. This place seems to do whatever they can to get money out of their residents. I will make sure that all of my military contacts in the area tell their members to not move into Foxchase apartments or any Aimco property period. This place will one day be sued for these outrageous charges and I will laugh and hope they go out of business.

Stay away from these apartments! These people are rip-offs. They pressure you into signing a lease by increasing the quotation amounts. Then when you leave, they charge you $90 for a cleaning fee even though you clean the apartment better than when you moved in. For one inch scratches on the countertop, they charged me $155. I recommend that if you do decide to rent from these rip-offs; you take pictures of everything during initial move-in inspection to protect yourself. Move-in at your own risk and don't expect to get your security deposit back.

I'm a current resident. My first unit did not have a washer and dryer so I used the communal machines downstairs. The washer constantly flooded the room and the dryer would almost never connected to the app. My 2nd unit, while bigger, came with a constant barrage of pest control issues. Specifically, I battled roaches from other apartments, a lizard and now I'm battling a mouse. The pest control company is completely incompetent and they send the same guys every time. I'm sick of this place and I cannot wait for my lease to end!!

i live with my husband, they told him that you will pay only electricity and gas. the water included with rent. now they sending a $100 bills sewer and water. we are only 2 persons maybe we pay laundry room water bill instead of our bill.

I lived here happily for several years. When I was furloughed in March due to Covid-19, I did not want to give up the apartment and did everything I could to continue making rent payments on time. My lease ends next month and I am still out of the job - I called and explained all of this, that I do not have the funds to continue leasing due to this, and they explained to me that they still plan to charge me over 2,000 (my monthly rent is less than 1,400) because I gave 30 days notice instead of 60. During a pandemic. This is exploitative on so many levels and really shows that Foxchase does not care about their residents. I hope they are able to rectify this situation, but honestly it seems the whole company lacks empathy.

Literally only giving one star because there isn't an option for zero. I am sitting outside of my apartment in the hallway for pest control issues for the 4th or 5th time this month!! If I see another mouse, something in me is going to snap!!!! This apartment complex couldn't care less that the living conditions are not up to par for its residence. The maintenance team apparently came to fill all the holes in the apartment so why am I still seeing mice?! When I pay 1200?! I could live somewhere else!!! I'm so wholly dissatisfied. PLEASE SPARE YOURSELVES!!

Do not rent from here if you need Metro access. They will no longer be providing shuttle service at the end of February 2017. They haven't even communicated this yet to the tenants (I found out from a 3rd party, who has more courtesy and professionalism then the property mgmt. company). They claim their reason for discontinuing the shuttle service is "the amount of daily riders has decreased" which is simply not true, as the shuttle I take in the morning is often full and some are forced to get off. They also claim other complexes in the area don't offer shuttle service either, which is simply not true. They are just looking to save a buck. Current tenants will be now forced into longer and more expensive commutes.

Please make sure to do a little research on this apartments before signing a lease, to make my experience shorter I'll tell you what's my issue... I live in the 1st floor, 1st, mices 2nd, centipedes a lot of them 3rd, humidity the smell is so bad, the walls turn out green and last but not least ants everywhere in my kitchen bathroom bedroom living room in my sofa in the floor everyweree you can think of but they don't do anything, now u saying why you still there well my lease is almost over and I am so happy to move out can't wait... my husband and I are waiting for our 1st baby and saw this place our future but 6 months later I was extremely unhappy this wasn't what I wanted for my baby so for personal reasons we had to renew our lease I was sooooo mad but now I'm not making the same mistake we moving out, hopefully people read this reviews before signing to live here, love the location and everything in this place but I'm not a friend of insects.

The outside door didn't lock, had packages stolen , management was impossible to get in touch with, felt unsafe living here, my building smelled like smoke from one of the other units. This was one of the worst apartment complexes I have lived in and wouldn't recommend it to anyone

Foxchase is a decent affordable apartment complex. That's the main driver, cheap. Recently though they are significantly increasing the cost of rent, trying to overhaul some amenities to provide a broader range of "nicer" amenities. Including a small dog park. The other residents are some of the nicest people I have met, most people who live here are young families starting off in life, or people temporarily moving into the neighborhood for a short time. All in all it's a great place to live, if you don't mind the persistent noise, bugs, the occasional crime and never seeing your security deposit again. Let's start with the noise, these are much older buildings, that were either poorly constructed or were constructed with the idea of them being large mansions. You will hear your neighbors day and night, from walking through the hallways, slamming door to just having casual conversations in their living room your neighbors live with you here. Insulation of the apartments, none of my windows really sealed, the weather stripping on my front door was basically non-existent so there was a breeze moving through my apartment year-round. Nice for getting fresh air but terrible for efficiency with the thermostat. Hot in the summer, cold in the winter. My neighbor downstairs would burn incense and it would rise through the floorboards into my apartment and drive me crazy. Then when they moved out, the next tenant smoked weed chronically so it was great to have that seeping into my apartment as well. Albeit an alleged "no smoking community." Bugs, because of the aforementioned issues, and the focus on rebuilding for amenities that aren't needed. You will see / have mice, lady bugs, salamanders, ants, spiders and other various creepy crawlers as roommates not ideal but they charge you about $10 a month to deal with the bug issue, as part of their hidden fees. Hidden fees, everything, "energy efficient appliances" about $8 a month, communal water and waste water management, you get charge per square foot / occupant in your apartment. So if your 4 neighbors have 3 kids, you get to subsidize their water usage. It's really a great and fair system. Crime, during the time I lived there I never personally had an issue with crime, except for my neighbor the first 6 months being a drug dealer. Seeing the comings and goings of strangers into my building all hours of the night and day: because the exterior door didn't lock and management didn't care to fix it. Great work on that dog park. To seeing 5 different cars have their tires stolen in the parking lot. There was no communication from management about security awareness or to look out for suspicious behavior at any time. Now your security deposit. Consider is already forfeit, even if you leave the place immaculate, and especially if you pay for their in house cleaning service. When I moved in, I noted that there were scratch marks on EVERY wall, especially in the staircase from the previous tenants. I wish I had kept track of that document. As such when I moved out, I paid for the "we will clean your apartment service, including the small amount of painting that would need to be done up to the size of a quarter." They charge $75 for this service, so I thought I was getting a deal. Nope -- they turned around and wanted to charge me about $400 to paint my whole apartment, the second floor, I didn't even hang up a single poster. So they settle on just the first floor at $273 Most of the walls were well-maintained, and honestly it seemed like I barely lived there. So, it's a cheap place to live, with staff that kinda cares, honestly the maintenance people, and cleaning staff were more friendly and heart warming than anyone else that worked there. Oh and be cautious of the sub-contractors they drive around going 30-45 mph in a the parking lots, with little to no regard to anyone who lives there.

I would not recommend living here. They are con artists with hidden fees. The neighborhood isn't safe, peeping Tom's, drug addicts and thieves. Also really bad rodent and insect issues. Parking is terrible. Overall terrible experience I couldn't wait until my lease was over. The people who work at the office and their corporate offices are the ones leaving 5 star reviews. I know this because somebody who responded to an email is the same one leaving 5 star reviews. AVOID THIS PLACE THERE ARE BETTER OPTIONS!