They solicit positive reviews!!!! Do not believe these 5 star reviews. They give discounts in exchange for them (like free parking) or do what previous reviewer mentioned with the maintenance link. The management staff was incredibly rude and completely unhelpful. These are some of the most incompetent lot of people I've ever worked with. Every conversation felt like I was bothering them by asking for basic repairs and a livable space. They constantly pushed things off, avoided taking responsibility, and never followed through. Avoid at all costs.