I'll be honest. I don't live here. I'm trying anything to get a response from the summit though. I visited and loved the place. My partner and I began to fill out an application. When we tried to log back in to pay the fee, we got an error message saying the system was down. It's been that way every day for the last two weeks. So we emailed. No response. I tried about 4 different email addresses and nothing worked. Then we tried calling the number from the website. Call disconnected. Called the number on Facebook. An off-site representative answered and said she'd pass on our concerns. Nothing came of it. Tried another number, yet another person saying they'd pass our concerns on, still nothing. This is getting ridiculous and my opinion of the summit went from a place I'd love to live to a place that obviously doesn't care about anyone, including themselves. I'd love if someone from the summit saw this and wanted to change my mind. I'd even update the review if things go well. But if this is all I get from them, then this is a pretty accurate opinion of their customer (dis)service. Edit: all it took was leaving a bad review to get someone to answer me. Turns out there was a change in management that was poorly coordinated. We had to entirely redo everything, though folks were responsive once we'd become the squeaky wheels. They did tell me to try calling one of the numbers that I had been calling and getting no answer from so obviously there are still tons of issues to work through. Unfortunately they've continued to underwhelm. We finally got an apartment, though had to entirely redo the application because with new management came a new application system I guess. Would've been nice if they had notified the people with incomplete applications in the old system, rather than leaving us in the lurch with no emails or phones being answered for two weeks. Part of the application allowed you to select your parking space. Which, naturally, costs way more than we were told when we toured the place. We intentionally selected two adjacent spots. Naturally, we got an email saying that they have no record of us selecting these spots and they can't give us adjacent spots. I really wish that we had not been locked into living here by a family situation but will try to make the best of it.