A LOT of implicit forced charges, e.g. water bill insanely high without proper explanation or record, package locker charges (usually this is free at other apartments), move-out cleaning charges (they charge cleaning even if you apartment is well cleaned, the bill could go insanely high and eat all your deposits for some minor stains and marks). Slow reply from property management. Old facilities. Lack of CCTV coverage on the mail / package area and lack of security measures (They won't change the key to the mail boxes even if the previous tenants did not return the keys. And even if the CCTV captured the thief of my package, we couldn't see the face of thief from the poor quality footage.). Bad follow-up on maintenance (They ordered the wrong size of blinds for my apartment and never managed to fix the issue over the whole year.) A lot of train / subway noise and street noise unless your window faces the garden not the street. One side of the building has subway going through right underneath. Another side of the building faces the train rail. DO NOT choose these two sides unless you are very comfortable with noise. No good thing to say about this place apart from its location near UPenn and Drexel campus.