Communities

if u dont mind living with roaches and rats then this is the perfect place for u

ON MARCH 23, 2018 I APPLIED TO THE COMPLEX, MY APPLICATION WAS DENIED DUE TO CREDIT. THEY CHARGED MY CARD $500 FOR HOLDING UNIT 151B. $99 APPLICATION FEE FOR MY HUSBAND AND I. ONCE MY APPLICATION WAS DENIED THEY SAID THEY WOULD REIMBURSE MY 500. BACK IN TO MY ACCOUNT. WELL TODAY IS APRIL 5TH AND NO DEPOSIT BACK IN MY ACCOUNT. I HAVE BEEN CALLING THE OFFICE, SINCE YESTERDAY WITH NO RESPONSE. FINALLY GOT TO SPEAK WITH ALEX, SAYING THE MANAGER WAS IN A MEETING AND WOULD CALL ME BACK. WELL GUESS WHAT NO RETURNED CALL..... I HAVE BEEN CALLING SINCE 10:03 AM TODAY 4/5 IN TOTAL OF 45 AND NOBODY ANSWERS THE PHONE... SOMEONE NEEDS TO CALL ME BACK ASAP.... SO GEORGE IF YOU CAN HELP AND YOU ARE IN THE MAIN OFFICE CONTACT ME.... NOT VERY HAPPY NOW... Response from the owneran hour ago Hi Elizabeth, I'm reaching out to the team at Plantation Gardens right now. I'll make sure you get that refund ASAP. -George Thank you for the fast reply George.... I WILL BE CHECKING MY ACCOUNT... AND YOU NEED PROFESSIONALS TO BE WORKING FOR YOU, NOT THE PEOPLE YOU HAVE WORKING THERE NOW.

The only thing that is good at about this place is the location. Where do I begin. So lets start of from the obvious issues that most garbage places tend to have. BED BUGS everywhere! And worst of all, they fall on the bed from the ceiling! And cockroaches everywhere. Since it was cheaper than most places in plantation, my neighbors were far from perfect. Cops routinely would monitor the area inside, since random guys who do not even live there, have a rendezvous at 3 am outside where I live. Complaints always would fall to deaf ears, which brings up the worst thing about this place-Todd Keslow was his name I think. When I was there, this place was run by Todd Keslow, an epitome of incompetence. Not only was he rude and absolutely stubborn, this guy fought and screamed when I asked for my deposit, but also was egregiously unethical. There were several families who complained about stuff getting stolen from their apartments. And Todd Keslow was in the center of this shit storm, turning a blind eye to his staff that would waltz into the apartments unannounced and take stuff like they were picking apples from a farm. I did end up getting 230 from my 750, but I was just relieved to get away from that place. Absolute insanity!

The biggest mistake of my life, They hack on all these fees, Parking fee, trash fee, water fee, sewer fee, pest fee "which i dont know why" i have complained about the ants and nothing has done. They tell you you're rent is one amt but when it's time to pay it's 450 -500 dollars more do to all the fees.. I wouldn't refer anyone to move here. PLEASE LOOK ELSE WHERE... OH and management SUCKS no one answers the phone. They need a whole new STUFF

Leaf blowers every day!!! I wake up with a headache constantly!! Walls are thin, you hear everything from neighbors AND roommate. DO NOT RECOMMEND!!!! Oh, and let's not forget about all the power surges that cut off your power! Lovely! Never feel safe on a bright sunny day because it happens regardless.

Arrived to the leasing office. The woman at the front ignored me and three other African American gentleman. A young white man walked in and she approached him asking if he was a resident. When I asked her why she didn't approach the rest of us. She said she was only taking care of move in. I said the least you could have said is good morning. I guess your reviews are right. I had an appointment to lease.

I still live here and it's the worst place I've ever lived-in it feels as if I'm living in the HOOD. Their so many issues with this place it's unbelievable Mildew over the house and that's with the A/C on all day every day mildew covered the a/c filter now you know that's BAD. They have theses play play want to be maintenance I've had so many repair orders the they so called fixed. "still have a leaking tub" IF ANYONE THAT LIVED HERE WANT TO FILE A COMPLAINT WITH A LAWYER ON THE BAD CONDITIONS YOU CAN REACH OUT OR GO TO LEGAL AID. IF YOU HAVE PICTURES THEY'LL BE GREAT.....

I lived here for about 4 years maintenance team doesn't do their job management in the leasing could care less if you're having an issue. No washer or dryer in the apartment and your spending money to live there and spending money to wash clothes when the machines barely work. Don't waste your money here.

Nasty staff nasty place to stay dog poop at every corner. Dog poop has been on the stairs for months and no one has bothered to clean it up. If you are looking to get charged multiple fees for trash, maintenance, pest control and more than this is the place for you.

"Stay away! Bedbug infestation, broken elevator, office doesn't care and they hit us with a $4000 bill at move out!!! No-one will answer the phones. Nobody cares. This is the worst place I've dealt with in my entire long life."

Wouldn't recommend it to anyone . Overpriced they charge you for a parking spot yet it's not a gated community . Had a rat problems the moment we move then ! New York size rat by the way

Sucks

If I could give no stars i would. This place is absolutely disgusting!! DO NOT MOVE HERE!!! All they do is charge money for everything and don't fix anything. They charge $10 for parking, $25 for valet trash and $25 for something else. They charge you for pest control and don't even do it. The staff promises you everything once you move in and don't stick to anything. I had the worst time living here. My apartment went six months without them fixing anything. My AC was broken for three weeks! There was mold in my bathroom and all they did was paint over it! This is the worst complex to live in. Save your time and money!!!

I am so surprised they charged me $ 365 for this marks, after i move out they are just scrapes not even damages and i left the apppliances spotless. guys the $ for trash parking is paid, its relly unsafe place i faced racism . I WOULD NEVER IMAGINE THAT I SURVIVED THAT PLACE .Don' t stay there of you have kids reallly unsafe place to stay

My experience from start to finish. Move in was a nightmare! I was told 20 minutes for the paperwork, I was 2 hours late for work..only for me to go back a month later and resign the lease!. (Mind you working I was 40 hrs a week.) Also being told inaccurate info about charges and," I did not see the "actual apartment" until," after signing" the lease! (The agents told me the apartment was not ready yet, and got me going on paperwork) the one they show is a model, was nothing like the one I got, which, made my blood boil. Moving in, the sockets had to all, but a few, be redone upon move in as well as the AC. I had so many maintenance calls in the first week then I had my entire 40 yrs times 10. I noticed after move in, they just paint over all the dirt and grime even in the tub. They should have to tell you about the roaches. Which you will leave with no matter how much, they spray or, you spray. Its a problem that is why there is a monthly pest fee. People put their tvs, furniture outside, it will be there for days. Kids drag it all over which is a hazard. They are pretty good responding to maintenence calls except for structural damage which I have seen for months and still not repaired, like rain gutters falling off. After move out they try to charge you 1000s this is to make up for all the new remodeling. If this happens to u dont pay, contact a lawyer. If they dont take u to court you don't owe notta. If the collection agency calls you ask for proof of damage by mail photos etc. Tell them you will sue if they put it on your credit report. Also report the creditor and Plantation gardens to consumer service, BBB

The worst place I have ever lived!!! I will never recommend this place to anyone. They two my 2nd car 3 times. They don't have many guest parking. The common area are beyond filthy! I had flood in my apartment so badly I stayed temporarily at a hotel because of allergies from Mold. They staff and the new management is the worst they will not help you. They will never give you your deposit no matter how clean your place is.

Horrible set of people. Maribel and her team have no type of professionalism. How do you remove someone off of a lease and stick it on one person? I asked what can be done prior and maribel told me I cannot remove anyone from the lease. How sway. Don't waste your time here. Roaches so exist and ANTS galore. You pay for trash, water and sewage. Quiet and beautiful area but horrible management. Just take heed when leasing here and oh they don't like answering the phone either!

This place is horrible, when you come to lease the apartment they tell you one price a month later you get a bill with all this crazy charges you end up paying extra $150 ... $27 sewer $15valet waste ,$25 water $ 5 service provide $15 parking $15,insurance and believe me when they reply the reviews is only $15 is a lie I was supposed to pay 1,309 and now so far my rent is 1,525 and some more ,I paid my rent for firt time online I got a confirmation number, 5 days later they hit me with $200 late fees charges because the payment didn't go through ,I spoke with the main supervisor from all offices she was plain rude and didn't do anything at all to help me with this crazy fees,is just not worth the money and the stress they put you through, they don't care about their tenants at all .Ps the only good thing about this place is maribel,she try her best to go the extra mile for you,even if she can't she tries.,and that guy George who replied the reviews, he said email me we can chat, he reply the emails after they make you paid the rent,the crazy fees and $35 more to pay with debit card and they still haven't removed the fees, ofcourse all they want is your money,after you paid there is nothing they will do for you,this place is a nightmare.

Live here for 3 years and trust me they want you to leave a brand new apartment when you move out normal wear and tear things that are beyond tenant control now I have a balance for over $3000 in repair for everything there mind you nothing is broken trust me I am gonna have to take legal action against this place

I came in to apply for a apartment, I paid the proper fees with the refundable deposite also. So I was not approved which is fine. So the lady told me you will receive your REFUNDABLE deposit in 48 hours. Ok that was a Tuesday . So I was like ok I will get the latest Friday. So now it is the following week Wednesday and nothing . I have called and left countless voice mail, voice mail to the property manager, called the main number and supposedly there was a email sent to management about my refund. But it seems that I am not even able to get a phone call back to at least let me know what is going on. I am depending on that money to pay my new place.

Don't ever move into this apartment worse place ever to live they lie about how much your rent is going to be. They paint over everything like that's going to make things better than the police is in the apartment complex almost every night. The walls are so thin you can hear everything. And when u move out they charge you for unnecessary stuff that makes no sense. Just don't ever sign the lease !

Shit! Don't get in here! There are mice, cockroaches, the air has mold, the gym has to pay more if they don't use it, the manager is a jerk and the other is a fool in Spanish!!! There are cheaper options, don't come, you will regret it.

This is a decent apartment complex when we are discussing the grounds and the dog park. The problems occur when we deal with maintenance or with the office itself. Once you are actually a resident the focus of the office is no longer on your satisfaction it is instead on minute details that are buried in your lease and those clauses do not apply to everyone. For example, every single unit is able to have plants and chairs and furniture on their patio, we, singularly are unable to have anything on our patio at all. There are no marked parking spots in the parking lots and there is never parking for actual residents. My roommate and I pay for two parking spots and very rarely do we every actually get to park in front of our building. There is a parking permit system and guest parking but no one pays attention to that because it is not enforced. The complex provides a towing company's phone number to the residents and we are unable to have people without permits or guest permits towed because we need the proper authorization. This makes no sense. The way they handle making repairs on units is ridiculous. There is no reason why one cannot replace a used dishwasher with a new dishwasher. Instead they just replaced a used dishwasher with a used dishwasher and the same with the air conditioner and air handler. Again, this makes no sense.

Staff at this place is honestly a joke. They say they fumigate every month thats a lie. Cockroaches and ants everywhereee!!! Id clean every day because of the amount of cockroaches there are in these walls and apartment. After leaving im getting charged $250 for paint damage its such a joke because anyone that has lived here knows HOW CHEAP the paint on those walls are. They are like sandpaper (no joke) . The cabinets ate horrible looking and they are just super cheap the counter of the kitchen is cheap as well . Omg and the dishwasher something that would constantly break even though I ordered takeout everyday the one time out of the week we would use it it would just start flooding and smelling horrible .The ac unit is old and freezes constantly and you have to constantly be changing the filter.Neighbors are super nosy cant mind their business and the staff to always looking at you with some type of face. This place is trash and speaking about the trash. The trash is constantly piling up and outside if the dumpsters. Bags are constantly ripped opened and it looks and smells like a nasty sewer . I kid you not the trash stays like that for maybe about a week or so. So in conclusion don't move in here

Roaches infest the apartment and pest control does not come out even though you pay for it in monthly rent. The rent is not steady each month. For some reason or the other, it changes. Poor AC ventilation. Paint is used on top of paint and it bubbles or strips when you clean, especially of the tiles in the bathroom. Too much problems for the time I live there. The place is normally quiet, but that is not worth the discomfort of living in an apartment infested with roach and is not properly upgraded the way they project it in their gallery. Laundry rooms most times are dirty and the machines overcharged. The best part of this place is its location.

Maintenance is great five stars front office maybe 3 but air commodities I give a negative 0 I've lived here over some time now and the stair cases and corridors are filthy I said ok maybe Christmas they would do some general cleaning nope it's the same smh the laundry rooms the bins are always running over and floors dirty the elevator stinks it's like they only focus on the two bedroom units I've passed there and they all look well kept I have a two year old imagine me having to climb those filthy staircases and have her breathe that filthy smell which by the way are poorly lit

Made an appointment to see these apartments and there was no one to show the apartment who spoke English. While I sat waiting for over 45mins I witness 3 different parties come in and be treated poorly by the front office, 2 of whom were black and blatantly ignored as I was, including current tenants! Place looked great from the outside but management is everything, and this place hasn't figured that situation out yet. Wait for the next round of management.

The list of complaints here could make a book. The trash is a constant eye sore every time you drive in or out. The had 2 trash compactors that were always over flowing and they never fixed the problem. Great idea lets build 2 more dumpster locations so we can have the trash spread out even more. They can't even empty the dumpster so now the smell is surrounding buildings that previously didn't have to deal with it. You have to pay for parking per vehicle even though there is no accountability. Half of the vehicles are here illegally but no one cares, nothing is every done. The office hours are ridiculous and not conducive to getting any thing fixed and the staff is always overwhelmed. Most of the time there is one agent to handle over 400 units which is ridiculous, wait times can be 2 hours sometimes or more. Because they maintenance staff is to busy picking up the trash all over the property everyday no one responds to work orders in a timely fashion. Issues remain for days and weeks and no one is in a hurry to fix anything. Complaining does nothing as they just ignore everyone and provide lip service just to get you to go away but no real progress is every made.

Staff in the leading office very rude! Maribel is rude and disrespectful, the other lady there does what ever she has to do to get her commission even if you don't get the apartment. No one called back or answers emails. They the worst !!

Never come to experience this, it's always terrible, there is a problem you always want to get rid of more, they don't accept the changes, no! They really are filthy, rude, very bad service

This place is the WORST. Avoid at all costs. I couldn't even list every problem that I've had but these apartments are so incredibly overpriced for worn out, old, bug infested, under cared for units where cars get broken into and trash piles up in the staircases. Trust me, please save yourself.

Apartment 2 bedroom full of Roches cucarachas every all that way, is discosting! The rent higher and higher I never recommended this place to any one

Just.... Just don't move here. They charge you for everything & don't care about you. Plus we're seeing more roaches. You can find a much better place for the money....

I haven't lived here and I closely look at reviews to make a decision on my journey to find a home for the next year. I live in two states so my time is divided, which is why reviews mean so much to me. After reading all of these reviews its no wonder they have so many vacancies.. thanks to all the Google users, you guys save me from a headache. And to the management, I hope you are taking notes. Hope things get better for the residents living there....

Worst Experience move-in this apartment. I moved in on April 18, 2023 with small kids - the apartment is full of cockroaches and other apartments as well. Sharing few snaps which was taken after 3 round of pest control and roaches are still around. My kids are frightened and not able to sleep, management is not addressing the situation and not providing alternate solutions. Strongly discourage moving into this apartment.

If I could give this place a negative star I would! they are HORRIBLE! We had put up some window docoration for Halloween and to be honest we left it up because we didn't think much of it. In March we got a call saying it was disturbing and we had to take it down. I CAN'T believe they had the audacity to do this when we have been putting in maintenance requests since the day we moved in and nothing has been fixed, when the whole grounds looks and smells like crap. their priorities are so WRONG! Not to mention when we moved in the apartment was DISGUSTING!!!!!

I wouldn't recommend this place to anyone. They are CROOKS! They fool you from the beginning. I only lived here one year and was promised a new fridge (never got one), in the middle of the year our stove broke and it took maintenance one month to fix it (couldn't cook for 1 month) , also our building elevator never worked. After move out they took our deposit and double charged us to replace the carpet (was perfectly clean other then normal wear & tear from the entry way) , told us our (already old fridge) wasn't clean and that our stove wasn't as well, charged us an outrageous cleaning fee. I am not the only one they have done this too and they are taking advantage of your money. My only positive note is they keep the buildings manicured and well maintained.

DO NOT MOVE HERE! It looks well maintained on the outside but don't be fooled! I don't even know where to begin. When my A/C broke they never came to fix it. When you go into the office they act like you're top priority but, they never actually follow through. I finally just had the A/C fixed on my own because I had enough. God forbid your neighbors move because when they paint the apartments near you, your whole apartment smells of paint fumes for days! I called and asked the office if they could have the maintenance guys open windows and put fans so that I didn't have to breathe in harmful fumes. They told me they hire contractors to paint so they can't do anything and if I want them to open the windows on the apartments being painted that I should tell the contractors myself! At one point it was so bad I had to sleep at a family members house a couple nights. When I returned to my apartment I noticed some sort of substance had dripped out of my A/C vents. There are much more issues I could address but, I'd like to just talk about the apartments themselves while I still have your attention. First I noticed that nothing seemed to be cleaned but just painted over. You can clearly tell that instead of cleaning the bathrooms and showers they just painted over everything. It's hard to tell at first but after awhile the black scum under the paint starts to show through. The outlets in the apartment seem to be loose and my plugs constantly fall out. There are no ceiling fans in the entire apartment not to mention the bedrooms have no lights. You have to pay $1.50 per wash and per dry for your laundry and you have to load the money onto these special cards for their machines. It may not sound expensive but, the washer holds very little clothes and I tried to wash a comforter and when I pulled it out it was completely dry in the center. They also charge you $10 a month per car you have in your household. If you have guests over frequently there's very little guest parking spots and they are always full. I had a guest park in a regular spot (they aren't assigned but require a decal) because there were no guest spots available and her car was towed. I've also noticed there are lots of young adults living with their parents and they are always loitering in the parking lots smoking weed. It honestly wouldn't bother me but, they aren't the least bit friendly and make my guests feel uncomfortable about parking their cars near them. If it's raining you can expect these people to be jammed in the laundry rooms smoking. Recently there have been car break ins in the complex and I wouldn't be the least bit surprised if it was from some of the "local talent." Believe me I could go on and on about how horrible this place is but, I doubt many people will read this far. Unfortunately I didn't realize until afterwards but, for the same price there is many other options in the area with in house washer/dryer and much better quality of living.

Pros: kid friendly, prompt maintenance, location , not gated and friendly people. Updated laundry room , card reader on outside of office now ,new parking lot. Cons: Roaches, kids dragging garbage around apartment area like dangerous furniture and tvs left outside apartment doors. Gutters coming off buildings most staff members incompetent. Charges for parking, lies about leasing move in. small apartment, quality of people varies leaky faucets and plumbing. They Paint over everything including , dirt, tub. Will try to bill you for normal wear and tear or some other bogus fees. Look up on the Broward and Palm Beach website Court cases, look at the documents filed. Go to Court! You can also Invoke the rules , which means you can request for all documents presented against you look it up online it cost them more money and they usually don't have the documents to back up their claim anyway. FYI. """Don't believe the reviews on the Plantation gardens website because they offer $$$ and prizes for Surveys an ask why you like living at Plantation Gardens. Of course your going to say something good! LMAO especially when your in a lease, and then they use that as a review. Be prepared with a lawyer (Get legal shield 3 months before your lease is up for $25 a month no contract) document everything because they'll try to charge/sue you for thousands in illegal normal wear and tear fees" when you move out! They also at the end of your lease will make it so your payment will not post, so that they can make extra fees, a charge of $150. So make sure that your last payment posts by the first of the month no matter when your automatic payment was set up for. Check out the " Broward County court records" Plantation Gardens vs ..... you'll see what I'm talking about.

Wow you call back these place and the person didnt even say the name of the property she answered like if she was home, sounded like she was sleeping wth would want to rent here with tha kind of start of greeting. If the agenta are unprofessional best believe the PM is worst

made application online and the pictures does not match our current apartment only the floor plan but cabinets aren't the same in pictures Overpriced ! Kitchen and bathroom cabinets are old and mold everywhere if you pay almost 1600$ (1399 + parking , sewer , valet trash , pest control etc etc ) you expect to live in a cleaned and nice place .

Fight these people in court, pro se or get legal shield a few months before, consult them for $17 a month, no contract. Ask them if You are sued how long before they can represent you. Or pay a small fee for the countersuit, I filed pro Se got them to drop the case, file a countersuit if you can. They try to illegally sue you for "normal wear and tear" Document everything, keep every original maintenance request, video and take pictures of any problems like gutters, rats roaches. The will lie, on documents and in court. I know they sent me fraudulent documents when I have originals with original signatures. The attorneys for PG will also file fraudulent documents claiming they provided documents requested, when they didn't, like pictures. (Note: IF the pictures are not on the County Site they didn't provide them, even if they filed claiming," they did provide them.) If the court blocks documents it's because they (PG attorneys) don't want you to know what defenses were used, request those documents that are locked. FYI that document you sign for ACH payment is intentionally set up to screw you at the end of your lease, So that your payment defaults and your stuck paying a late fee of $150. When I moved in here, I was pissed. They showed me an apartment model that looked nothing like the apartment I actually got. I finished 2 hours in the office of paperwork before they showed me my apartment, claiming my apartment wasnt ready yet, and making me two hours late for work . (They told me the move in would be 30 mins) The condition of the apartment I recieved was ridiculous it look like it had been painted over 100 times, underneath the sinks weren't even washed before they painted you could see the dirt , hair, cracks damage underneath the paint. The tubs were painted , found mold twice where they didnt paint like under the soap dishes in the tubs. I filed so many maintenance request, over 50 it was ridiculous ,I was so annoyed . I was so busy I really didn't have time for this. Then I spoke with a new manager about two months after I moved in he claimed they were starting renovations , cleaning up everthing and even that my apartment maybe renovated while living there. (That didnt happen.) I moved in this apartment because it was easy move in and close to my sons school where he had previously gone. But I didnt like being lied to. As time went on I started to see roaches people lighting firecrackers right behind the vehicles in the parking lot which I reported to the management immediately. Garbage in front of apartments for days, in some of the apartments there were 6 people living in them and maintenance knows all about it, they even communicated it to me , when they came in for repairs in my kitchen , by stating,"How many people can you fit in a 850 square foot apartment?" I'm sure a lot of those people couldn't really afford to live other places but the landlord has a duty to provide clean, safe and affordable housing. My advice send all correspondence through email or mail. Dont just let your lease go to month to month ask for a month to month lease. Second if they prorated your last months rent and didn't include all the way till the end date without notice, they cant just charge you a late fee for the prorated amount left on your lease. Fight it, contact housing authoritys, if you see rats, damage, roaches, etc . Request a walk through, by video or email and take video and pictures have a witness there with you. They may refuse like they did me. Read your lease about moving you need to give 30 days notice on a month to month 60 days notice on a year lease. These people, AIMCO who own PG are completing a 14 million dollar renovation and they want you to pay for it. You will know what I m talking about upon moveout. Look up on the Broward County Court records the Plantation Garden Cases or Aimco cases and download the documents so you van see what was filed . Especially if someone hired an attorney you can see what defense they used, or if a person went Pro Se, also check Palm Beach cases. Fight this I know its a pain but if they claim damages make them prove it and that means all accounting correspondence receipts bills contracts etc.

This place is the worst rats all over ( Todd ) management is the worst my power was cut and no one knows who did it management tells u come back later in to busy to give u parking permits then u end up getting a boot closed all parking for work no place to park Some one needs to come in and take control again

Horrible place to live at, doesn't really care about you just care about your monthly payments each month. Rude and inconsiderate front office employees and aimco who owns it just doesn't care about their residence who have been loyal customers. I wouldn't suggest this place if you want to rent head somewhere else. Just save yourself the headache

Smells like pot everywhere. You can hear everything from the top floor. Can't enjoy the pool at night because there's always people smoking weed at the pool. The mail box is always a disaster. Trash everywhere.

When I first moved here it was ok, so I thought ! I started seeing the problems after a few weeks,I heard something digging like in the roof or in the walls, which I thought it was the guy upstairs dog scratching on the floors or something .... come to find out it was rats!!!! I was sitting on my couch one night and saw a rat the size of a squirrel running under my son's bed (disgusting) I immediately went to the leasing office the next morning they act so shocked so I thought they would do something about the problem .... they sent out pest control to put down a few traps .... (like what is that suppose to do )??? A few days go by the traps caught about three rats again disgusting and unsanitary because we had to pick up traps and throw them out ourselves! days and weeks go by we still were seeing rats I ask my neighbors in my building were they having same problem ? They said they were, about three of my neighbors were ! I'm here almost a year and all they do is patch up work nothing is being done ! This is why I called the health department on them . Another problem mold! Mold ! Mold ! My husband and I and our two children are getting sick constantly because of the nasty mold they have in the apartment ! I cannot wait to get out of here ! They charge you all these fees they get you with the 1289 rent they were suppose to charge me yet we are paying close to 1500 per month in rent ! Stay away from this place ...... stay far away ! Another thing is the they painted over everything to make it look white and pure .... underneath it all it's a bunch of mold !!!! Run do not let them trick you!

I totally agree with the negative comments about this place, I'm still waiting for a leak problem to be fixed. I can't wait to move out of this place. They even charge you to breathe. The girls in the office never know anything. Let this be the last option you have. Because believe me you would feel the same as me. ...

Horrible place to live. I am about to break my lease that how bad it is. Hate it..had a car accident last month totaled my car but I was told I still have to pay for parking even tho I don't own a vehicle anymore. ridiculous, unfair and rip off. They charge for everything.. sign a lease for $1277 a month but I pay no less than $1410 every month it goes up. I wish you would publish this so people will know how horrible your community is and not to live here. Maintenance sucks, I've had to hire a handy man twice to fix my issues regarding the electrical issues in this apt. Plumbing issues is ongoing so I pay almost $100 a month in addition to my rent for water & sewer due to a faulty leaking problem in the master bedroom. But thanks be to God I close on y beautiful 4 bedroom 3 bathroom house with pool, keys in my hand I am getting the hell out of this place asap. Worst community I have ever lived in my life. yes people its true about the pest problems too you pay for pest control but the roaches here are out of control. Also some crack heads live above me and I barely am able to sleep at night due to their constant noise disturbance and fights and arguing over drugs between 12 am-6 am when I am trying to sleep.

WHY in God's name are these apartments so expensive. The square footage doesn't even have a reason.

The leasing company was extremely bossy and annoying. They give you tickets if you don't bring in your trash on time. The management company is rude and horrible. Run as fast and as far as u can away from here

I am unsure as to where to even begin. DO NOT MOVE HERE! Very serious issues here and zero of any management cares. Not the current management on property or the big wigs off property. I can barely rate this a star as it doesn't deserve it. I have been here since Feb of 2013. In the 5 years I have been here there has been nothing but major maintenance issues inside my apt (wall and roof leaks, broken ac, broken appliances, door issues, etc) all the way to inside and outside with RATS. Yes. RATS. They have taken over my building and have affected every single tenant in this bldg. Read ALL reviews online friends. They are true! You do not want to live in this rat infested hell hole. There is a pile of rat shit that was just emptied above my neighbors apt. roof overhang as of TODAY 4/13/18 and still sits there as we speak. No one cares. We are all absolutely disgusted with having to go to hotels or friends homes to avoid rats and can't wait to get out of here. So sad what they have done to us. Each of us has been terribly inconvenienced with zero assistance from any management. The rats are STILL here and with no solution in sight. I submitted 72 service requests in the 5 years I have been here for tons of problems. My rent has been paid early, every month, for 5 years continuously and STILL not an ounce of customer service from ANY management whatsoever about all the insane inconveniences. And those 72 service requests do not include the dozen or so times pest control has had to enter my apt. to place pest control devices in my attic or plug holes throughout bldg. Apparently my attic was the only access to all attics in this bldg. What a joke! They truly do not care at all here. I have never experienced anything like this before. They charge you for parking each month and don't even monitor it nor is it gated. They add on other monthly charges as well that are not I included in rent. This place is absolutely disgusting and so are the people who run it. I will NEVER entertain the idea of EVER living in anything run by Aimco in any area ever again because of this horrible experience. Worst property management company I have ever dealt with. If you are disabled like myself, have children or just live on your own, DO NOT MOVE HERE. In 5 years we have gone through 3 community managers and a cpl of maintenance managers. They don't stay because this place is a huge dump. Terrible leasing agents that have no interest in helping. No one ever answers the phone or returns calls or emails. Do not waste your time visiting this property and whatever you do DO NOT live here. This place is an utter mess all around. I have already been in contact with my lawyer to avoid any problems upon move out. I have had SO many problems here that I just don't trust them to do what is right. BeingSo much more to share but not enough time. Please spare yourself, your children & family members as well as pets and don't move here. Update: 4/17/18 Completely failed to mention the disgusting brown water in my unit. Can't take baths here and all they did was slap water filter under my kitchen sink. Still brown. Pictures of everything on the way. Update: 4/29/18 Still listening to the rats inside the walls and STILL cannot get anyone to return my calls!

I've live there for more than 2 years by far the worst place I ever been. The units are old and poor maintain. Not to mention how overpriced, they charge for everything even to park your car and it's not a gated community and by the way don't expect to get any deposit back they took all mine justifying anything. Try another place.!

The service in this residential complex is useless, they never answer, there is never any staff, there is no responsibility, everything is a mess. never live there

Office, model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The bathrooms are put together cheap plastic doors, sliding glass doors don't lock, front door and locks are impossible to lock open and close. Kitchen drawers and oven are not functional. Stairwells smell like urine. Parking for your guests is a nightmare. They live to tow your friends cars, because their website system is always crashing. The list goes on... you have been warned

Took two separate application 100 application fees and a 750 holding deposit that I have not received back after a week. If I did not physically go there I would think the place doesnt actually exist. I believe they had no intention of renting anything and just taking applications for cash flow. I have called the leasing office over 100 times and have only gotten someone once and have not talked to anyone since they took my money. Straight 100% scam

worst place to ever move in . please do not set yourself up for disappointment . moving in they are the most helpful & friendly staff as soon as your a resident they could give two craps about you .even worst is when you move out . they will charge you for everything I was billed $1500 when I moved out for the carpet but also forced to pay a carpet clean up fee? you are way better off somewhere else even if its $100 more a month please do it because in the long run you will be unhappy I hear mice in walls cockroaches everywhere

Never rent with this landlord. Apartments smell like a rat, it would take months for you to get a maintenance issue solved. They inflate your debt if you break your lease adding charges for damages you never did to the apartment and of course then they will send you to collections. Management never explains the terms of the contract as is. Prices are ridiculously high.

STAY AWAY Model rooms and exterior is very pleasing to the eye. But The apartments themselves are not what they are cracked up to be. The plumping is horrible. Once or twice a month they would shut off the water without warning. The water would turn brown due to the rusting of the pipes. Washer and dryers are broken often and not repaired for weeks. Every car you register is a $15 charge added to your bill every month. There are no security but they charge $15 per car to park; makes no sense. The move-out fee are outrageous & ridiculous. The cabinets are outdated and falling apart. Rat infested, but they do response quickly in handling the problem. Stairwells smell like urine. Getting office manager is difficult. You have a better chance of getting in touch with head office in Denver, Colorado. STAY AWAY

Thanks guys for your reviews I haven't even been there but me and my wife where looking forward to this but never mind 109 reviews an 90% are bad, there has to be a reason.

I am a current tenant here and management is not proactive in handling tenant issues. I am completely unhappy living in this apartment complex . I have been dealing with false noise complaints being filed against me since I moved in August; we are now in March and I still have not been able to get the leasing office to resolve this issue. To top it off, the complex is completely over priced for what they're offering. Many amenities offered do not compensate their asking price for rent. Their appliances seldom function properly. It's just a sad community. I do not recommend renting here.

Can't wait to leave here it's over price I'm wasting my money they charge for everything in this dumb place you all must be caught me in this place but I'm sure to let all my family friends and ppl I know not recommending this place ever

Wow! I'm actively searching for an apartment. But after reading these reviews....no thanks. I'll pass.

Aweful awful place I would give it no star my car got stolen here don't move here

WITH SUCH BAD COMMENTS I NO LONGER WANT TO VISIT THIS PLACE. I SUGGEST FIXING THE PLACE OR IT'S GOING TO DISPRESTIGE EVERY DAY MORE. FROM WHAT I SEE THE OWNERS DON'T CARE, IN ALL THEIR RESPONSES THEY SAY THEY WILL SEND THEIR TEAM, BUT I THINK THE TEAM THAT WORKS THERE IS NO USE.

Beware of this place adding fees after you move out. Apartment was in great shape when exited, they charged for nonsense. Nice place overall honestly, but they just act shady.

I am writing this review to warn everyone considering this dump as a home. This place is disgusting and infested with mold. My husband and myself had to break our lease because of how sick we were getting from the mold exposure. We let the office know about it and they did nothing. We even had to stay a few nights in a hotel because the apartment was inhabitable. They wanted to blame us for it and informed the manager we could not live in such conditions. We provided proper written notice and left. Two months later we received a call from a collections agency saying we owed 2,200$ to Plantation Gardens. This is illegal! These apartments are making people sick. If you value your life and health, please leave somewhere else.

Pretty much whatever you read here is true. You think your moving into a great place but it ends up turning into the movie the money pit. Well at least when it come to management that is. Good luck trying to ever find anyone. They all don't work weekends and when u need them there no where to be found. Usually hiding in there office avoiding people's complaints which is all the time. Kids are super rowdy and tend to vandalize the property. Be careful when you take your dog into the dog park. Kids throw trash and objects in there so watch you dog closely. Also a lot of people don't take care of there dogs so there's fleas in there which they DO NOT spray for at all. If you start getting sick constantly it's probably mold growing in you apartment. A resident who used to live their was hospitalized with pneumonia and almost died. They like to cover things up and send "there" people out to inspect but literally are a bunch of idiots who act like they know what they are doing. When I lived there I had my blinds replaced THREE times and they still never worked. And the pet fee! What a joke. The guy below is right. Where does it go to? Probably there bonus who knows but it won't be included into your move out fees. You WON'T get you deposit back if you have a pet that's a fact. They give you the whole it's a pet friendly environment bull crap story but will still charge you to replace your carpet even if you're a clean freak! They will tell you they will charge $50 to clean your carpet but once someone comes out to do the inspection will tell you right away that they will regardless rip the carpet out. Even if it's perfectly brand new, because of the fact you have a dog. Dog/Cat= carpet replaced no matter what! You try not to paint the apartment a color because of you do you have to repaint the walls white. Never painted my walls EVER...and they charged me to paint my WHITE walls WHITE again...what a joke. They talk about breed restriction not aloud. You can throw that rule book out the window. They allow pitbulls, huskeys, Great Danes you name it and don't say nothing to no one. Nothing but pot smokers there, and police show up often to walk the grounds. Don't fall for the cheap security deposit they throw at you... That's a way to sucker you in to the lies and deceit they have to offer. Bugs infest this place, look like hard shell black worms.. Had them for 6 months prior to moving in and they will tell you it's a seasonal big...also if you leave your trash out at certain times of the day wayyyy before the trash guys come and get it you will be charged $50 for leaving it out that's the excuse they use to get rid of the GIANT rats that infest the buildings. Simply disgusting... The laundry rooms... Forget about that... You can never get your laundry done ever because someone is always tying up BOTH washers and dryers and leave them in there for hours... Your clothes ALWAYS smell like straight ass! From washing your clothes with someone's ball and vagina juice. Simply nasty! I wouldn't write a review unless I ABSOLUTELY had to. But I'm just clarifying that what you read here it what you get there... And everyone's hit the nail right on the head with this one.

DO NOT MOVE HERE. The leasing office staff does not help with issues at all. They don't tell you about all the FEES that you will be getting charged for every month on top of your rent. Why are we paying $60/month for trash and we don't have valet trash pickup? We have to walk our garbage to the dumpster ourselves, which most times is overfilled and has excess trash surrounding it. They charge $25/month for parking for no reason. About a month or so after we moved in we started having issues with our upstairs neighbors stomping and running around in the apartment at all hours of the night. We told the staff and they told us to send them an email, which we did. Even after 3 attempts to get an update about the noise, NO ONE has reached back out to us to let us know anything. I went and spoke to our upstairs neighbor about the noise and he basically lied to my face and told me it wasn't them. We let it go and haven't said anything to the staff nor the people upstairs, even though the issue persists. But here's the kicker, the leasing office staff apparently told our upstairs neighbors to call the police on US if we come to their door to complain again. We regret signing a 2 year lease with Plantation Gardens Apartment Homes.

I wouldn't recommend anyone to rent from here! My stay was ok up until September 2015 when I started experiencing a MAJOR RAT infestation in my apartment unit in Bldg 14. I caught 1 rat and 2-3 weeks later there was another rat in my unit tearing up my furniture (brand new) and shredding the carpet apart, leaving rat feces all over the place even near my headboard in my bedroom. Pest control was notified & all they did was lay stick pads down with peanut butter which DIDNT work because the rat managed to get on the trap & escape off by biting through the sticky pad. Maintenance couldn't help because they're not trained to deal with pest control issues. I paid $1233 for the month of October and only was able to sleep in the untit a total of 4 nights due to the rat behavior scratching on the walls, above my head in the attic. A complete rip off right? You pay so much for rent and can't occupy your residence in peace! My neighbor next to me also said the same thing he was experiencing rat occurrences & stated that he had killed 13 so far! 13!! So gross! He also spoke with "regional manager" Jose & stated Jose told him that in fact he was the only tenant in building 14 that has been complaining about the rodent issue. Such a liar! I spoke with Jose the "regional" manager and voiced my concerns about the matter and he seemed very nonchalant about to situation! I even mentioned I was going to go to the Broward Health Department he told me I can go to them but they're in compliance with the health department! The health department told me in fact they're not because the property is suppose to be liveable and people don't live with rats on a day to day basis. I asked Jose if I had to pay for a hotel for a few nights so the issue could be addressed would I be re-compensated he stated "no, unfortunately that's something we don't do" I also mentioned to him how the rat was chewing up the carpet and he stated to me "that's pretty odd & dosent seem like rat behavior" well I asked him what is rat behavior because apparently he dosent know! I also have pictures & videos of everything the rat has been doing within my unit and offered to send it to Jose he never gave me his email so I can show him and prove him wrong on this rat behavior business. I am completely disgusted with Jose, plantation Gardens Aprtments etc. I wouldn't even consider renewing my lease of they offered me a unit in a different building for cheap! NOPE! Absolutely NOT! So consumers if you're looking for a warm home and would live to occupy your residence in peace without rodents chewing up your furniture, urinating on your carpets, chewing up carpet, leaving feces all over the place, this is NOT a place for you to stay/ pay your money to!!!!

I wish I didn't have to leave a public review but it has always been a HASSLE to get help from management here. The walls are extremely thin . I've been here for years and I am aware. I have the most noisy and obnoxious neighbors upstairs who make noise every night and after numerous recordings and complaints and even her coming downstairs to bang on my window and defend her being nuisance nothing has been done. Very stressful and inhumane way live. I am a nursing student and I also take care of people for a living so it sucks that I cannot come home to peace and fall asleep until my neighbors decide to. 0 stars from me.

Do not move in here, you will regret it!!! This is the worst place to rent. Very bad property management. When I first moved here 3 years ago the property was well kept and we were able to find someone in the office. Now the property is run down; termites, rats and roaches all over the place. Urine in the stairwell and they only power wash once a year. The laundry rooms are a mess, the machines do not work!!! The community grounds look terrible and there is no up keep, the buildings are falling a part!! They increase the rent $500- $800+ and the place is getting worst!!! Find somewhere else...Not Plantation Gardens Apartments in Plantation on North West 5th Street!!!!

15 years living in apartment under associations, PLANTATION GARDENS Is the WOST associated apartments of all. YOU PAY for EVERYTHING. Parking per vehicle ( no guest spots and you're not allowed to have anyone over after 11 PM without registering their vehicle even if it's only for 10 minutes, you will be towed ).. Amongst paying for parking you need to pay for a laundry card putting cost onto the card, paying for water( i've never heard of an apartment association and where you had to pay for water) sewage, rent, dumpsters, garbage pick up (in which don't come at the times they're supposed to so the association tries to fine you). A pest fee. When since I've lived here not one exterminator has come into my apartment yet every building and every apartment is German roach infested. 84% of the apartments have black mold growing in and outside of the walls. The only positive to living in this apartment complex is you learn how not to be financially finessed when you do move out of this hell hole and onto a new home. I signed my lease for $1300 somehow in someway I end up paying $1600 a month for a 4 x 4 mold and roach infested box. Lesson learned.

Apartment smells like an ashtray, which I've complained about, and all they gave me was a spray odor remover. That's not going to take the smell out of the drywall(supposed to be a smoke free apartment complex). A/C unit leaked 3 times before they finally decided to replace it. When they replaced it, they didn't put the temperature back to where I had it set, so who knows how long it was running full blast before I got home. They broke the door off my circuit breaker panel and just left it sitting on top of my water cooler rather than fixing it. Over charge for valet trash service that you can't opt out of paying to take your own trash to the dumpster. Trash service always picks up later than posted time and makes too much noise. Also, how are you going to charge us for a valet trash service when you don't even have a recycling program? Washer and dryers are outdated and always dirty. Must have your own floor and table light fixtures because only lighting in apartment are kitchen,closets, bathrooms, and hallway. The paint on the ceiling is starting to bubble up, which could be a leak or mold of some sort. Finally you better hope for a very quiet upstairs neighbor if you are on a lower floor because there is nothing between your ceiling and the floor above. You can hear anything sliding or walking on the cheap laminated wood floors. I will be reporting this place to the BBB as well. Can't wait to move out of here!!

due to the bad reviews I won't consider moving here, screw this scumlord!

Worse apartment ever the staffs do not care I got robbed and they was telling me I had to finish my lease with them I paid for 1st month rent and didn't stay at the place for a whole month I was scared to go inside the place because I have a year old and I got robbed they charge me for the window briefing broken which the robberies did and a lot of unnecessary stuffs I didn't even get a refund for the 1st month they kept my $750 deposit and also made me pay $2600 for something I did nor do all the staffs care about is money and when I sign the paper the lady told me the window and dish washer was going to get removed and it did not get removed so I need my 1st month rent back because I did not stay there and also someone stole my neighbor car they let anybody in the community even junkies she kept saying she can't not help me out that I got robbed bur I have to finish the rest of my 2 years lease and the tub was not v clean all the way this apartment is ghetto and selfish do not think about other people but they self please don't stay here nor worth the money and bad community

I lived in this place for a little over a year, I couldn't take it anymore and had to move. My experience at Plantation Gardens: 1. Excess Garbage, poor disposal and NO TO RECYCLING, when it rains the smell is horrible and liquids are washed away with the water. Garbage everywhere. 2. Shared laundry, 80% of the time the machines are bad and you lose your money because you have to return with wet clothes to your unit and see how you dry them or look for a good machine in another building. 3. Anyone can live here, I don't think they check criminal records because I saw a man hit his wife in the street, another couple screaming with terrible words in the early morning, poorly educated people, young people smoking marijuana in the gardens and pool from behind, men drinking alcohol on the common stairs. Feeling of marginality. DO NOT MOVE HERE WITH CHILDREN BECAUSE THERE IS A LOT OF DOMESTIC VIOLENCE AND MARIJUANA SMOKING. 4. They increase annual income despite all the deterioration that is observed. 5. They took $445 from me: for painting (370) and cleaning (75) upon delivery, I thought $370 for painting was exaggerated when the apartment only had certain paint details because we tried to take good care of it. (Not worth it) 6. The Valet trash does not work, they almost always left the trash at the door and we had to take it ourselves to the dumpster, it was still mandatory to pay for this service so they would almost never pick up your trash. I hope this place improves because it has an excellent location and large green areas. If all these things improve it would be a good place one day!

Please stay away from this property, the Property Manager(Todd) is the worst, all I've gotten is empty promises I am breaking my lease and I don't care. I pay $1,500.00 a month for a place that really looks like nothing has ever been repaired since it was built. I am still waiting for a new refrigerator, it's been 2 months. STAY AWAY FROM THIS PLACE AND SPECIALLY THE PROPERTY MANAGER, HE IS A CROOK!!!!!!

Stay away from thus apartments, I lived there around 15 months, you can hear everything from the other apartments,

Out dated, it's infested with rats and roaches. There's no fans or lights, you'll have to buy your own. The management don't care when we first moved in we were told we would get the apartment repainted since there's spots everywhere of different paint.

Terrible Terrible Terrible place to rent. Walls are SUPER THIN , Management doesn't care about anything.

Where do I even start! Let's just say this . the ghetto!!! Rats run the outside ! trash and piss outside . Trash piles up !! But wait we pay pest control and trash so we pay for these conditions apparently! Next the inside. Mold and roach infested. And guess what ? they do nothing about it! You Wanna hear a crazy experience!? maintenance went in my home while I wasn't there and folded my dirty laundry and rearrange my closet. Soo creepy. And when I told the office "maribel " ( office manager ) proceeds to tell me what do I want her to do about it !? lol please stay away from this place the worst place I've ever lived!

If I could give this place a zero, I would. I lived here for two years, and it was by far one of the worst living experiences I've ever had. The unit was infested with roaches and plagued with ongoing mold and maintenance issues. The front office, particularly Maribel and Angelica, were consistently unresponsive and unhelpful. I was forced to live in an apartment with a mold-filled AC unit, and despite raising the issue multiple times, nothing was done for over two months. I eventually had to escalate the matter to higher management within the Air Communities to get any form of resolution. To this day, I am still dealing with problems related to the AC. The level of disrespect--such as Maribel hanging up the phone mid-conversation or completely ignoring residents--is unacceptable. I would not recommend this place to anyone. The conditions are unsanitary, and the management is both negligent and unprofessional.

if i can rate this place zero starts i would. where to start? staff in leasing office is racist i went there to get something handled and they took like 5-11 Spanish folks before me. when it was finally my turn i asked them for my package i got thru UPS. they said i need to pay the 50$ yearly fee to pick it up. i told then its illegal to withhold mail and they just shrugged and said oh well. So now they will be reported. Also the maintenance crew is super slow to respond to work orders. took 18days from when i first moved in to get it fixed. asked for ac filters they said not their job to tell me the size and to google it myself. if this place wasn't the cheapest option to move into i wouldn't be here. 0/10 will not recommend this complex to my friends or family hek not even my worst enemy

If I could give this place a zero, I would. I lived here for two years, and it was by far one of the worst living experiences I've ever had. The unit was infested with roaches and plagued with ongoing mold and maintenance issues. The front office, particularly Maribel and Angelica, were consistently unresponsive and unhelpful. I was forced to live in an apartment with a mold-filled AC unit, and despite raising the issue multiple times, nothing was done for over two months. I eventually had to escalate the matter to higher management within the Air Communities to get any form of resolution. To this day, I am still dealing with problems related to the AC. The level of disrespect--such as Maribel hanging up the phone mid-conversation or completely ignoring residents--is unacceptable. I would not recommend this place to anyone. The conditions are unsanitary, and the management is both negligent and unprofessional.

This place is awful, overpriced, and racist.

They want to take you to court as soon as you miss one day after the 5th of each month, they overcharge for everything. The management woman Angel Vega was the only good thing there and she also left Maintenance guys are Great!!!

Never move to this complex, they charge too much for the poor service they provide, however you do not have a private washing machine and dryer, it is shared and they are always damaged and when they work they steal your money they leave your clothes in the middle of the washing cycle, and you have to leave with your clothes all wet to another building to be able to finish washing, you file a complaint in the offices and on the Plantation Gardens portal and they do not fix anything, nor do they return your lost money, aaaaa but that's if you half take out the trash the wrong time and at once they want to fine you $50. In reality they want to fine you for everything, they want to take every last cent from you, here you pay the rent for nothing because the facilities are dirty, ugly and in poor condition, the dog park and everything that has grass has not been pruned since long before the hurricane, (right now it is pruned but look at all the Time what happened) if you walk through the complex you can see and hear the sound of rats and not to mention the garbage dump is always horrible with garbage even on the street. My recommendation stay away from PLANTATION GARDENS. Find another place to live

The people in building 8 have no consideration for other people that need to wash their clothes. They leave their clothes in the washers and dryers for hourssss.

Terrible experience! They will keep your deposit and add over $1,000 crazy charges and if not paid they will report you to collections. We are elderly people and felt they can take advantage of us. I will be reporting them the better business bureau.

INFESTED with Cockroaches. Fees are incredibly high. Leasing office sucks along with their corporate office which is AIR communities. Expect an extra $200 a month in fees alone. Go elsewhere.