So it's now Mother's Day. The indoor pool still broke. The staff said they were waiting for the new heater to be inspected. A pool worker said a couple pool parts are on order and they're waiting. No one has the same story . Now the outdoor pool is open . The first use of the season and the chair lift needed the battery replaced. It was open 3 days and they could not check the chair when they opened. Crazy . Now that the outdoor pool is open I'm sure the indoor pool is forgotten until fall to start their same excuses over again. We have 14 months in our 2 year lease .Yippee... Moved new review to the front Well the pool is still ice cold. Heater is never getting fixed. Sooooo disappointed. It's what we moved here for and our son has not been able to get in for over 5 weeks now. My granddaughter came from Colorado for a promised pool week planned months ago and no pool. They have down an extra set of hands with a manager named J that doesn't answer my emails and anytime you ask the staff in the office when the pool is getting fixed. They have absolutely no idea. My husband is going to try to get in touch with the owners. They're a company out of state so I'm sure it's not a huge priority for them. We signed a two year lease, not looking good. Stay clear the 2 ladies will tell you what you want to hear. Well after being disappointed that the cinema room turned into a delivery kiosk and the sports simulator, a kids playroom the indoor pool has been ice cold for a month now. During break from school and the first hot days. My son who spends about 10 hours a week in the pools can't even use them now. I'm told they're looking at bids to get the pool fixed, but I hear from past residence that the same thing was told to them two years ago and us last year. Nickel and diming it so we can live here for my son to have physical therapy in the pools is not Paying off. Not moving ahead with any kind of speed. They just don't seem to care. 2 reviews enclosed, keep reading The young ladies with management are very nice. We were a little disapointed in them, knowing we needed some things for our son, and they were given ample notice, and the things weren't dealt with, but all in all it was smooth. Nine months later Constant issues with handicapped accessibility. We moved here because it has an indoor and outdoor pool for our son who is disabled. We are paying $300 more a month than we did at our last apartment which was just as nice in every way but did not have the pool. Multiple times I'm unable to get my son out in the handicap van accessible spot because they park their maintenance vehicles there. The pool chairlift is constantly not working because of its battery being dead. And we were told it was a heated indoor pool kept at 85deg and the heater is constantly shutting off so that it is too cold to use it with him. Every time it is brought to management they say it will be dealt with with a big smile, but it is always an issue again. The valet trash is spotty for us. We receive so much shipments for incontinence and special feeding in boxes that they will not take more trash than what can fit inside their small can. We requested a second garbage can just for cardboard boxes that are broken down and we were denied one so in addition to the valet we are having to go to the dumpster unit four times a week. An extra $25 monthly charged that really is of no use to us. We love the apartment and we love the location, we don't even mind paying extra so my son can have the pools. But when you pay that kind of money you expect the stuff to work.