Communities

Worst place ever!!! My place was broken into and they stole everything, when I reported to the office they were like "too bad". Not to mention the tires to my BMW were slashed and on 2 different occasions cops were doing a drug bust! Not safe for young women or families. Its a shame since it is a great location

I previously wrote a review when we first moved in. After living at Mariners Cove for a year, I wish I could take that back! We moved out about 7 months ago but I feel strongly about waening others! DO NOT LIVE AT MARINERS COVE! There are SO many rules ots ridiculous! The ammenities is how they sell this place. Let me tell you, the ammenities are hardly open and when they are there's so much rifraff you can't enjoy them! The college students they move in for the summer werenalways half naked sun bathing. I was a student not long myself but I would take my top off or wear a string bikini bottom that exposes my entire buttocks in a FAMILY environment! Numerous occasions we left the pool area due to half baked girls! Gross! The worst thing for us was that we weren't allowed to have anything on our patio! No chairs, no grill, no plants, no toys, nothing! They want everything "uniform". Well not everyone is the same and we all enjoy different things and have different tastes. If its not messy and gaudy, why cant we have plants and outdoor furniture? We had nowhere to store our bicycles and were co stantly receiving nasty letters because we kept out bikes on the porch. Its the worst place we've ever lived! Dont be fooled by the landscaping. They onky make common areas that can be seen by potential renters, look nice. They dont clean up trash behind the bushes and they waste a ton of water as their irrigation sprays sidewalks and parking lots! Way to go management! And what are the lawn guys doing blowing all the grass clippings and leaves onto porches? Lastly, there is a TON of crime!!!!! Quite a few bad apples with awful awful children that are constantly unsupervised and run amuck cussing, hitting, vandalizing, throwing trash everywhere. If you value your freedom (sitting outside and enjoying the weather, playing w ur kids) or keeping your belongings (bikes, grills, surf boards, etc) then DO NOT LIVE HERE! Its a huuuuge rip off! And don't expect to get a deposit back at all! Even if u leave it sparkling clean!!!! Money mongers with no real care for renters! The management disgusts me. The ONLY thing they have going for them is Warren, one of the leasing staff). HE should be the property manager!!!! He is the only one who was caring, unserstanding, and down to earth! The rest are mean & unprofessional! I HIGHLY recommend their competition. .. Loma Palisades or Pacific Breeze apartments! Amazing service and staff all around!!!!!!

My previous review was filtered by Yelp. To prove that what I said was 100% true, here's the note I just got on my door, sent to every unit in the complex: "Dear Resident, Your safety is a top priority at Mariner's Cove, we want to let you know about recent incidents that have occured in our community. There have been several vehicles broken into, bikes stolen and HOMES BROKEN INTO (emphasis mine). Management has been working closely with the San Diego Police Department regarding resolutions and also pre-cautionary actions... ...Consider contacting your insurance agent about coverage for your personal belongings... ...If you have any questions or suggestions, please contact or stop by the management office." Well, there you have it. Even the "Management", and I use that term very loosely, accepts that there is a huge problem in this complex. The joke is that THEY ARE THE ONES THAT CAUSED IT - by welcoming biker gangs, meth dealers and thugs as tenants. Then, to add insult to injury, they jack parking fees MID-LEASE from $5 to $40 per vehicle and force people with children to drive around in circles looking in vain for a parking space and then walk home in the dark with freaks lurking around every corner. ***WARNING: Even if you get a lease in writing, you can 100% expect MID-LEASE bait and switch changes to your fees. Consider yourself warned.*** A word of advise to a prospective tenant... How can you tell if someone in the mangement office at Mariner's Cove is lying? Watch for when their lips move. Forget about burglars, the real burglars are in the leasing office. Thank goodness for the internet so we can expose this place for what it is. It's only a matter of time before this place ends up on the evening news with a meth lab explosion, drive-by-shooting or who knows what, hope to be long gone by then.

For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.

NOT A GOOD DEAL. The apartment I rented was decent but WAY overly priced. Parking in the complex is supposed to be for residents however on multiple occasions I had to park BLOCKS AWAY from the complex because there was no parking even though I paid $15 a month for. When moving out, I was hit with bullshit charges INCLUDING paying the next months rent even though my lease ended the month prior. What you communicate to the leasing office just gets lost in translation until you have to call corporate AIMCO to fix it. Not worth the headache.

My husband, our two dogs and I have lived in a 1 bdrm apt since October 15th. The ONLY reason I am giving this two stars is because of the location. I go to PLNU and a 10 minute drive to campus is amazing!! Not to mention the HUGE dog park less than half a mile from us. Good things: -dog park -gym -pay rent online -location -allows bigger dogs -pool (but its always piss warm and salty) Bad things: -its a cave, 2 windows on the same side of the apt -its tiny -we are paying $1399 ($100 pet rent, $20 parking for 2 cars) **RENT INCREASED BY $100 since my first review!!!!!!!!!!! -using a community washer/dryer is a friggen hassel! -people look into the windows -no way to track who comes in or out of the "gated community" which btw the gates are wide open -no security or cameras -its expensive -no AC and yes, it gets uncomfortable enough to want one -the pool is piss warm and salty! and the spa needs a scrub down blegh! -the CONSTANT hum of airplanes -Sea World does this thing every night, during the summer with fireworks around 10pm...ya it was fun the first few weeks and now it's just pissin me off! Let me tell you my story and why I am so bitter and why we absolutely will not be renewing our lease in October... We were living in Spring Valley in a 2 bedroom, 2 car garage, small yard paying $1299 which included utilities and we had our own washer dryer but in my attempt to move closer to my school and the time frame we had before our lease was up AND the fact that every single stinking posting on CL about apartments allowing dogs had a 25 or 40lb weight limit, we were desperate!! We found this and I was impressed by all the amenities and didn't think that we would be sacrificing that much and boy was I wrong! My husband had wrecked his motorcycle last june/july and we were slowly fixing it and gonna sell it to get rid of our debt and we finally got it finished, it took a lot of money that we didn't have to do so but hey, we were going to sell it and get our financial business on track right? WRONG! He finished it on a Sunday evening, put the cover over it, and parked it in the same spot as his car (which he had done for over a month) and I get a call tuesday morning while I was studying for a final, from my husband saying that his bike was gone. I called the towing company hoping that they towed it because it was sharing a parking spot and we weren't paying the monthly $10 but nope! It was stolen!!! when calling and speaking with the stinkin leasing agent that was so eager to get us in the apt she had nothing to say but "sorry, there is nothing we can do" ARE YOU KIDDING ME LADY!! a gated community!!! $6500 just rolled out of your safe gated community and we are left making payments on something we don't have. needless to say they did nothing..no suggestions, no sympathy...nothing! The "security" around here is Harbor Patrol but do you think we ever see them?? NOPE! I also went for a run from gate to gate and once I crossed over to the other side, the side farthest from the leasing office, I felt so unsafe. I got the feeling that I had to constantly look over my shoulder...I haven't been over there since...so take heed and learn from all of our mistakes...DON'T MOVE IN HERE! Every time I hear leasing agents say pretty things to potential tenants I want to scream (and once I did) "DON'T DO IT!" so yes, Mariner's Cove leaves an awful taste in my mouth and October 15th cannot come soon enough! We want out!!!! **update** these yahoos are now asking for $20 ADDITIONAL to pay to park under the covered parking which forced 90% of people out of their parking spots and i now have to fucking park 1/4 mile from my fucking apartment...bad news, i didn't get out when i should...fuck this place

I doubt this will stay up very long. BUT WARNING TO ANYONE WHO IS THINKING ABOUT MOVING INTO MARINERS COVE. I'm still stuck here and its still awful. A couple of months ago, a KNOWN (Mariners Cove)neighborhood drug dealer took too much of the dope he was selling and freaked out. Scaring myself and the surrounding neighbors. The police were called, and management was on scene. Who do I see the very next week walking around talking on his cell phone in a suspicious manner... THE SAME guy who got freaked out on his own drugs! The management did not say one word to myself or other tenants that were around about what they were going to do about this, or even just reassure us that they would do whatever was in their power, so that something like this wouldn't happen again. Imagine if this guy had a gun, or what if their were children around. I'm not saying that Mariners Cove can stop people from doing drugs, I'm saying that this is most certainly NOT the first time that the police have been called about this same person...and he still lives here. Everyday I see more and more empty apartments, I can't wait to be the next to go!

You couldn't pay me enough to say anything positive about Mariner's Cove Apartments! I left after living there 16 years, and watching it become a more and more unpleasant place to live. The third management company to buy the buildings, (The land is owned by the Federal Government.) is the worst yet. Not only are they extremely restrictive about any personalization of the outside of your apartment, they have gone so far as to throw away items that they didn't want on the ledges of the short walls around the patios. They want uniformity, conformity. They also do not want any low income people living there. Because the Federal Government owns the land, they must rent 10% of the apartments to such persons. I personally know of three people they forced to leave because those people were on Section 8 housing assistance. They are clever. What they do is to harrass these people until they give up and leave. They make it very un-pleasant for them to live there. The kinds of things they do are: Threatening to evict those people; being especially restrictive of what those people display outside their apartments, to the point of removing any of those items. I had two plants removed from the ledge around my patio, that isn't the worst of it. I'd planted a jade plant, the very same kind that is planted all over the complex, when I moved in, 16 years ago. I asked the management if it was ok, and was given guidelines for where to plant it. Because I planted it, it was dug up, chopped up, and thrown in the garbage. That was my last straw. There are many other things which were done in their attempts to make me leave. Such as sending me a 30 Day Notice to Pay Rent or Quit every month, even though management has known from the day I moved in that I get my Social Security check on the third of the month and can't pay my rent until then. The initial owners of the complex understood. Besides which, a person on Section 8 has until the 5th of every month to pay their rent. Section 8 pays 75% of the rent amount on the first of every month. A guaranteed rent! Two of the three low income people I know of that were harassed died from the constant harassment. Yes, they were harassed to death. The third person has visibly aged. I left before that could happen to me. I intend to enjoy the last years of my life. I will not sit still and be harassed to death. There's more. When I first moved in there was a gardening company with many gardeners who came every week and took beautiful care of the grounds. Now there are two gardeners who try to take care of the grounds, which are extensive. The complex has 500 units. The grounds used to be park like. That's why I wanted to live there. Now many of the trees have been cut down. Of those that remain, many have been mutilated by chopping off "dangerous" large branches. There also used to be 5 maintenance men. Now there are 3. It's to the point that those 5 men can't speak, even to say "Hello," because they are overworked. There's more. There is an ongoing presence of drug dealing. About five years back, there was even a "sting." Those drug dealers were caught and arrested. Others have taken their places. I know because I saw drug deals going down on my walks. Yes, I was frightened. That's not the only kind of crime. Many times Navy personnel who go on deployment come back to find that all their belongings have been taken by burglars. I personally witnessed one such attempted burglary. Those burglars were caught. A rare occurrence. The gated community is not true. The fence along the wetland preserve is ordinary chain link fence such as you might put around your yard. At the back of the complex on the side that borders the wetlands preserve, the fence has been broken down and homeless who camp in the preserve, just walk over it. When they do, they steal small items on patios, and inside apartments if the patio door's been left open. The fence that's at the front of the complex is often breached by people who don't want to walk to the pedestrian gates. The fence isn't very sturdy, and it's easy to kick out a slat. Those slats are replaced every few months. Which brings me to the gates. The gates are set so that three or four vehicles at a time can enter. All a person has to do is wait in line to get in. If they bother. The "gate code." All that needs to be punched in is 1,2,3,4, and the "secure" gate opens. Pedestrian gates are locked. That is except the one that has been welded shut. That was done because homeless were taping the gate so that it could be opened without a key. Then they found out that all they had to do was wait in line for a car to open the gate so that they could easily ride their bicycles in, carrying their bags of cans and bottles. That's enough for me for now. All I want is for you to not move there. Even if the management is nice to begin with, believe me, they won't stay that way.

I feel like writing this review is very important, many of us who want to find a place to live want to find a place we can afford, and we can be comfortable in and this is not the place, Before moving to Mariners Cove I spent many months looking for a home for me and my son. I came across Mariners Cove because my daughter had just moved in. This complex and some of the units are being rented out for individuals on a fixed income. For example, instead of having to make 2 to 3 times the rent your income has to be less than 60,000 a year to qualify. This was great news considering how difficult it was to find housing. It was only 300 cheaper than the normal rent advertised just easier to get approved. Well, I never got to see the unit prior to moving in. I was ok with that considering I was getting a place for me and my son. That was my first mistake. Please make sure you tour your apartment. I guess since my apartment was 300 dollars cheaper, we didn't need anything upgraded. We had scratched up wood flooring, very outdated wood rotted cabinets, dishwasher that didn't fit in the hole it was made for, a refrigerator that barely closes. I can go on and on. I didn't complain because again I was grateful. When moving in I had no idea how poorly the units are built, if you have sensitivity to sound (stomping neighbors) you will go crazy. It is awful even communicating with my upstairs neighbors (we get along great) it is horrible you can hear everything possible. There is no peace in living here do not plan to relax they have leaf blowers every single day blowing nothing but air, (definitely a waste of company money) I have a downstairs unit and I cannot put anything on my patio because the leaf blowers blow all the dirt on your patio. I would not advise anyone to go swimming I was sitting at the pool with my daughter and a older man started shaving in the hot tub it was the dirtiest thing I had ever seen and then went into the pool with blood on his legs. I reached out to the management and sent her pictures and never got a response. Management is a whole other issue. Very unprofessional, she only responds to you when she feels like it. I have tried to communicate with her many times. It's pointless. She definitely plays favoritism and I definitely feel like favors her own race. I have proof of that but won't post that on here. I have many problems with management and cooperate when trying to make payments on rent. I was hurt badly at work and put on disability. I received some help with rent from some resources in our community and when attempted to pay rent they denied taking payments from my outside resources. This has made it hard for me to live here. Be aware that your total monthly rent will be higher than what you think when moving in lots of different fees. They will raise your rent 8% every year. I have dealt with so much in one year of living there. I even had maintenance come in my home without giving me notice, we have touch pad locks on the door so they can enter at any time. I still do not know to this day why they came in. My daughter moved out after a year of living here as well. My next-door neighbor moved out because he couldn't handle the neighbor upstairs and his 4 kids running and stomping all hours of the night (I could hear it in my apartment as well.) I know I sound like a total Karen in this review, and I have never felt the need to write a review on a apartment complex, but living here for me has been absolutely awful. If I can save anyone the hassle just keep looking elsewhere don't settle because the price seems good, it's all a trick to get you in. Being on disability for a year now and trying to make it work in this complex has been the worst experience ever. I really hope they can make some changes, or they will have some major lawsuits pending.

Terrible. Do not move here. The leasing department is a joke and there are rodents and cockroaches running ramped through out the complex. There are termites in almost all apartments and they do nothing about it. Pest control is INCLUDED in rent and they do NOTHING to help you!!! It is atrocious. Management, specifically Achilles, is an absolute joke. They do not take anything seriously, and they certainly do not care about YOU. Would give zero stars if I could.

I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.

Went to go look at the layout of the apartments today. I gets there and she asked me what I was looking for. I said 1 possible 2 bedroom depending on the layout. She states "1542" (dont remember the exact amount) I'm looking like ok. She like you still want to see it I'm like yes. We goes to a one bed room which I did not like and i ask can i see a 2 bedroom. She reply "1850". I'm like ok.. She said you want to see it I said no I'm good I'm ready to go. To me that's rude. Its the way you say things. If I told you i was looking at both apt you say well the one bedroom starts at $000 and the 2 bedroom starts at$000. Found out she was on her way to lunch so I dont think she wanted to show me around anyway.. Even if I like this place I would not stay there.

Updated 11/5/12 We've gotten new management again (shocker)! My family and I have decided to stay here ONLY because its what we call home & most of the apartments in OB & Point Loma have terrible reviews as well. The only good thing that has happened is that Harbor Patrol has been keeping this place quiet ! I feel much safer knowing they're here. Other than that , its the same. Charging high way robbery for rent for normal people while Section 8 residents pay hardly nothing. Laundry mats are cleaner but dog hair is still embedded in the washers. This place is beautiful honesty but I wish they would stop treating the great tenants like crap. ____________ I've just noticed that Yelp filtered my review posted on 2/19/2012 & I am beyond ticked off. First I'm ripped off every month & now I can't even have my voice heard on this website? Now I'm posting this review again. I've modified my review in hopes it will not get filtered again. UPDATED 4/15/2012 The parking situation has taken a turn for the worse. In addition to an high rent you have to pay these stupid fees for parking. Now neighbors are butting heads because of Mariners Cove regime. I know what they're doing though. They're trying to get all the troublesome people who can barely afford to live here out so they can make it a better place. Is that a bad thing? No. But adding on ridiculous fees? Yes. My advice is to evict the people who are causing trouble instead of making the rest of loyal tenants pay these ridiculous fees. On that note, the gate is once again broken! _______ I've lived in Mariners Cove for all my life. I didn't even realize my home of almost two decades had become a hot spot for illicit activities. The front pool is the nicest pool because it's right in the back on the leasing office. If anything, avoid the back pool because the chlorine is overpowering. The park setting was amazing until it accepted dogs. Hardly ANY of the tenants pick up the dog poop and they are bold enough to do it in front of your house and not care. Trust me, that poop will stay there until landscaping comes along. Now hoodlums run around this place because its severely unguarded. Most of them don't live here. They come here to do all their "dirt" such as dealing/using drugs, causing ruckus, fighting, and stealing. Some neighbors had to tell me about knife fights and police raids which I wasn't even aware about! There are also unsupervised children who play outside and always dart out into the street. I cannot tell you about how many times they've changed management. It was smooth sailing until about late 2007 and after that new landscaping companies and management have changed policies and upped the price on rent and now charge for parking! Today you could have a plant on your porch/balcony and the next day they want to throw anything in plain sight in a garbage can. The gated community aspect is one of the most humorous parts about this place. The front gate by the leasing office is locked open until sundown which is good for mailmen & pizza guys but not for the people who loiter around here to use all the amenities we pay for. The gate doesn't keep unwanted people out its definitely more of a deterrent. People learn the codes for this "private community" as soon as they issue them out. And if they don't, you can just wait around until someone lets you in. Because you live in an apartment community, the repairmen are supposed to keep your place in tip top shape. WRONG. It can take from a couple days to a couple of weeks to hear a response and when they finally show up, they say "I need to go get 'necessary tools'". Are you kidding me? You show up without the right tools? Don't get me started on the water tank/ heater situation. Some days the water will be pipping hot and other days it'll be a putrid lukewarm. I cannot tell you how many times they've shut off the water and don't give you a notice (the same goes for reducing water pressure). They'll leave you in the dark for any major repairs and if they happen to issue a notice, then it is usually city mandated. The laundry mats are HORRID. Their filthy and dirty. Every machine has dog hair in it so if you are allergic stay far far away. Each time I wash, I end up with a new breed of dog on my clothing and not to mention since they've added "high efficiency" washers, you have to pay top dollar to get fur covered clothes back. For the amount of money you shell out, you can live in a nicer community and have a better experience. The amenities around here almost convinced me to stay but for the price you have to pay and all the crap you'll have to deal with, you're better off in a cardboard box.

BEWARE Horrible property management and I mean The Worst I have ever experience especially for a decent complex such as this. I've never watched someone get mistreated in such an unprofessional/uncaring way from a complex manager before in my life. Had to move my girlfriend out a little bit ago after seeing how sketchy and concerning the property was beginning to shape up. As a current multi family property owner/investor I would highly suggest in looking elsewhere to live and even tried to contact the owners to let them know they should reconsider new management.

This place is absolutely TERRIBLE! When I brought my items at 7:00am to move in on my first day of rent, they said they were having paperwork problems and couldn't give me the keys yet. Even though I had already paid my deposit and first month's rent, I ended up waiting at the park with a full Uhaul load of boxes and furniture until 4:30pm when I called them upset and they finally said the paperwork was done. When I moved out after a year of living in this unkempt apartment complex, I was overcharged on my monthly statement by almost $400! Even though when I had called prior to the 1st day to make sure I had enough money for my prorated month of rent and the cost for my new rental, and the office staff quoted me my rent for the month, they STILL OVERCHARGED me! I had to borrow money to move in to my new location. Additionally, I have been calling the apartment non-stop....It's been a month now and I still haven't received any money back from Mariner's Cove for their mistake.

It saddens me to write a negative review for this place. My fiance and I lived in this complex for a year, and quite enjoyed it. Parking was fine, our neighbors were quiet, and it was in a great location. Things were going well, until they increased our rent by $100. My fiance spoke with someone in the office, and he was helpful (do not know his name), and told us to file an appeal to see if we could get this increase reduced. Unfortunately, it did not go through, so we had to move. Another gentleman stopped by to do our pre-check out, and told my fiance that everyone is charged $100 regardless for the apartments to be professionally cleaned, which is very frustrating. We moved out about 2 weeks ago, and i just received our final account statement and apartment inspection report. These people charged us $120 for "partial apartment painting" and listed "some marks" as the reason for the charge. I don't know of anyone who has been charged for normal wear and tear of apartment walls, because everyone hangs things up on their walls. We used small thumb tacks to hang everything, and were told we would not be charged for this in the pre-check out. I just called the office and spoke with a woman named Ida Williams who was EXTREMELY rude. Absolutely no customer service skills at all, and so much attitude. Ended up hanging up on her because I was so frustrated with her. She stated that in order for residents to not be charged for the apartments to be repainted after move out, they must be living there for at least 5 years. I find this extremely ridiculous and we were never informed of this when moving in/out. Because of this terrible experience with the move out, I will not be recommending this place to anyone who asks me about it. Very sad, as our experience was mostly positive.

Hey people if you looking to rent a apartment in here so be aware don't go on there big smile faces as once you sign the lease everything is gonna be over as they promise something else and deliver something else it's been almost 6 months I have requested the maintenance department to looking into my matter but there is nothing has been done until now and when I go and complain in the leasing office all they say is they gonna look into my matter I pay a good amount of rent and been living here for two years now it's been hell of journey with the management I am looking forward to complete this leasing and go to a nice place where people treat as people

This place is not worth the money. Way overpriced for how old and outdated the complex is. I lived here for seven months and I'm never going back. The office staff is terrible. There is so much disfunction and miscommunication between the staff it's hard to know what's the truth. First of all they brag about being a "smoke free community" this is not true. I constantly smelled cigarette smoke. My neighbors blared trap music and smoked weed pretty much 24 hours a day. A lot of the neighbors are sketchy. I'm pretty sure someone was selling drugs out of one of the apartments in my building. It's a gated community but every uber driver and their mother knows the code and the gates are left open during the day. There are cops called pretty much every weekend. Parking is a nightmare. It cost $10 a month just to park in the complex and $20 on top of that for a carport which they actually blocked off a few times for no apparent reason and with no notice. The laundry rooms are pretty gross and expensive. It's a LOUD area, right next to a freeway and tons of planes from the airport flying over head all the time. And when it rains trees fall down left and right. Just hope they don't fall on you! However, what I'm most concerned about is that I moved out over 6 WEEKS AGO and I STILL HAVEN'T RECEIVED MY SECURITY DEPOSIT BACK. You have to give 60 days notice here when you move out which I did. I waited and about 2 weeks before my move out date and I still hadn't heard anything from the office so I went in to check what the move out procedure was since every place is different. Anthony who works in the office said I could clean the apartment myself and I would only be charged for the things I didn't clean. Or I could pay $100 and have the apartment cleaned. So I spent an entire weekend cleaning the apartment when I moved out. It was spotless. Honestly it was cleaner than it was when I moved in. It certainly wasn't professionally cleaned before my move in, there was spaghetti sauce on the wall and spiders and silverfish in all the light fixtures. When I did my walk through for my move out the guy said it has to be professionally cleaned and that I'd be charged the $100 even though I spent soooooo much time cleaning because of what Anthony had told me before. I told him that Anthony said I could clean and I wouldn't be charged and the guy replied "I really wish they'd stop telling people that". So much mis-communication on their part cost me a lot of time and money. I'm guessing I'm not the first person this has happened to. On top of that they couldn't find the paper work for my move out walk through. The one he found was dated for like 2006. Clearly they are not very organized which isn't very reassuring considering the personal info they have on all the tenants. And I would almost guarantee they won't have it professionally cleaned. I emailed Maribel the office manager to give her a forwarding address for my security deposit and let her know about the move out cleaning issue...which is what the guy who did my move out told me to do. She replied saying she updated my address but that everyone has to get the apartment professionally cleaned at move out and that it was on the notice to vacate, which I never received. I emailed her back saying I never received a notice to vacate. I'd like to see where I signed something saying it was required for the apartment to be professionally cleaned! She never replied. Anyways about 3 weeks ago, (right around the 21 days they have to send you you're deposit back) I get a call saying they need a forwarding address. Clearly Maribel didn't update it, even though I have in writing that I sent her my address. And I have her reply stating she updated it. I've emailed her numerous times since then with no response. And I still haven't gotten my money back. This place will nickel and dime you for everything but when it's time to give you your money back don't expect it.

THIS PLACE IS HORRIBLE. I'm military and I lived there for @ 2 1/2 years. the first year are so was fine but the last year was horrible. I was sucked in the cove b/c it was close to base, has a gate and look nice from the outside. You have kids that jump the gates daily, sell drugs and hand around the pools. Management does subsides housing which means ppl pay by what they make, which means a bunch of low life's and there kids get to become your neighbor. I was paying 1,500 a month for a 2 bedroom and they told me i had to make 4,500 to be eligible to move in. I get there and low life thugs are my neighbors. LOL /new management comes in and trys to clean up but makes it worse. They come out with a new decal every few months and tow the cars that don't have the new one. Out of 30 months living there my wife drop of the check 2 days late and the hit us with a late fee. I have seen ppl get there cars stolen and kids nearly raped. If you have 1,500 bucks for rent don't live here. Move to a nice place with a higher class of ppl. The turnover rate is high amongst neighbors but the low life's stay bc they have too. I moved out as soon as my lease ended. DON'T BE FOOLED BY MANAGEMENT POSTING NICE REVIEWS TO GET YOU TO MOVE IN. BE SMART AND SAFE.

I wish I could give zero stars. This is the worst place I have ever lived. I've had an ongoing mice issue for over 6 weeks, and the lack of communication, professional courtesy and responsiveness is beyond disappointing and frustrating. In fact, my complaints have escalated to their regional team who have yet to call or email me back as well. I highly advise folks against this community. Rent may seem reasonable but it causes major headaches later. To add, if you're a working professional with an 8-5, the complex staff is extremely unaccommodating. Can't wait to get out of this place!

Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.

Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.

this manager and "regional manager" never heard o the words CUSTOMER SERVICE ~!!!! STAY AWAY FOR THE HIGH PRICES THEY WANT YOU TO PAY . PLUS EVERYTHING AROUND HERE IS TORN UP

****Edit***** You people with the mold in your homes, on your shoes. You need to get out now and sue them that's so detrimental to health. These people are downright assholes to the point when I signed a lease (several years back when I was a kiddo) I was warned that someone would be knocking on the door if I put anything on the porch. I moved in one night and it was INFESTED with baby cockroaches. I turned out the door and left. Kept the keys and used the pool I lived literally across the street. Used the jacuzzi and pool for years.

This place sucks. The management is so unorganized and very messy. They are doing a lot of construction right now to try and clean up the place because of all the complaining (which it's looking worse). We have to now move our car really far out of the way for a week. On Friday they didn't tell us to move the cars and so they worked on the roads. I came outside to get in my car to leave for work and my car that I just got washed had sooo much dust on it I couldn't even see on the windows. I went to the office on my way out and asked what chemicals were on my car, will it remove the paint or? And they said it was just sand, they were sandblasting the ground, my car should be ok. So then I had to get it washed again with my own money and the little sand particulars SCRATCHED my car!

CRIME CRIME CRIME!!! DO NOT LIVE HERE!!! I have lived in Mariners Cove for a year and a half. I am in the process of looking for something buy or I would move out immediately. It is covered in Section 8 people that sit in their houses all day, smoke weed and steal your stuff from each apartment. I have had my bike, 3 amazon packages, my car registration and parking pass stolen all within a year. I have never experienced such theft in my life. As a single woman, living on her own this is a serious problem. I do not feel comfortable in my own home. I always have to park far away from my apartment because there is never any parking. And who wants to pay an additional $30 a month for a car port? Parking has always been included in every apartment complex I have lived in. I have written emails, made phone calls and dropped by to let them know what a problem I have been having and they have said nothing but, "we are working on it." How? Because I have had so many things stolen. Even when I said I had my visitor parking pass stolen they were going to charge me $50 to replace it. All because they cannot keep their theft problem under control. You would think with the high rent they could afford a 24 hour security service. Also, the laundry rooms are always broken and work poorly. STAY AWAY!! I cannot wait to move out once my lease is up.

It's not so much this place is beautiful and gated with pools it's the fact that despite there being science behind how carpet holds, carries and grows bacteria and anything else you track under your shoes, the refuse to replace or update our unit but they'll remodel empty apartments for NEW RESIDENTS. NO LOYALTY FOR THOSE OF US HAVIG STAYED FOR YEARS.

Several issues with how quick the office is at responding. They now have each spot assigned, like every spot is paid for and bought from panic from this new parking system they started. I've talked to several people and they all hate it! The company that owns these apartments are just sucking up every dollar possible. They are making like 12 guest spots for 35 building (6-8 units a building)

Worst place I ever lived. My family could not have been more unhappy.

One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.

This place is a money trap, they will try to charge you for breathing if they could get away with it.

Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!

I've lived here for over a year, mainly because my wife and I have not had the time to move since we got married last summer. The worst thing that has happened to me was when the apartment above mine flooded while I was out of town- 3 inches of water throughout the apartment. I honestly felt bad for the management because they obviously had no power to make decisions- everything, from reimbursing my electric bill for all of their machines to getting a rent concession for the 2 weeks we could not live in our apartment, were all huge struggles. I have kids climbing on my motorcycle all the time, many children running around with no parents, and groups of kids who just hang out and look like trouble constantly. I will say they are one of the only places in Point Loma who allow large dogs. Overall, I feel like a bunch of monkeys in another state are making decisions for this place. Renters who have been there for years and have been no trouble are paying WAY more than new renters with 10 people living in a 2 bedroom place. Have spoken with multiple people who have had laundry stolen out of the dryer. Dog breed restrictions are OBVIOUSLY not enforced. I would NOT recommend anyone to live here under any circumstances. Read more: http://www.apartmentratings.com/rate/CA-San-Diego-Mariners-Cove-Apartments-1140428.html#userresponses#ixzz163Uouw2E

Avoid this place AT ALL COSTS!!!!!!!!!!!!!!! Halfway through my lease and I'm scared to death. Locked in and miserable. Every bad review on here is 100 percent true. Woke up in the middle of the night last night to use bathroom and a 5 inch thick stream of carpenter ants stretched from corner to corner under our bed through cracks in the wall. They will only come to exterminate on fridays (undisclosed time) if you come in to the office hours between 8-5 on the weekdays to put your name on a LIST to get the place treated by an outside company that comes once a week FOR ALL THE OTHER PEOPLE WITH TERRIBLE BUG ISSSUES. don't need to go down the list of messed up things this place does on the daily to scam and steal from people who obviously can't afford it. just read the many other comments below. Upon our arrival on move in day (with more than a months notice of our move in date) after driving 1000 miles straight we were ignored in the waiting room of an EMPTY leasing office for close to an hour, when finally acknowledged we were told our apartment wasn't ready for us yet and asked to wait for maintenance to finish repairs...yikes After moving in we have experienced power outages, our CAR BEING TOWED FROM OUR PARKING SPACE, dry rot on our balcony (which was promised to be fixed in days and wasn't for another 4 months) multiple broken appliances (fridge and toilet) general embarrassing uncleanliness, broken drawers, clogged drains, and an ANT INFESTATION, we are STILL encountering new and disgusting issues on a daily basis. RUN FOR YOUR LIFE

I do not recommend leasing here. Over the past few months I've had issues and unfortunately, when I contacted the leasing office I was met with animosity and I chose not to continue the conversation. I knew my concerns would not be addressed so I've been trying to contact the corporate office for over a week with no success. Among various other things, I've listed issues below: -My toilet runs intermittently since I moved in. It's been "fixed" twice, but it still runs -Mold growing in the bathroom and moisture damage to my shoes, which are kept in the bedroom (see pictures) -Patio falling apart and impossible to keep clean -Random towing and a threat to tow my car even with the fee I pay each month -Lack of communication. Many policies were not communicated on move-in, including the parking policy -2 packages stolen since I moved in 6 months ago - I can hear my neighbors stomping and slamming doors frequently - The shower changes temperatures randomly and will literally burn your skin Again I've tried to speak to someone. Do not lease here. Update since Aimco comment: still haven't heard from anyone.

if you think this is a wonderful place to live read the following article and then decide.http://www.10news.com/news/31359309/detail.html?taf=sand This arrest happened on Tuesday morning, and Wednesday afternoon there was an attempted break-in in an apartment across the parking lot. On Thursday afternoon there was another attempted break-in in the apartment across the walkway from our complex. Management has not said anything regarding the arrest. Aimco doesn't care. When you talk to upper management all you get is corporate babble. In five years that we have been here this place has slowly gone down hill. The rotation of managers (5) in five years tells me that there is something wrong with the company. We are moving in five days. I pity those that have to stay. It's not going to get any better.

Do NOT move here. I had to hunt down the leasing manager by phone to get any kind of documentation / confirmation that I was secured a spot after they took my security deposit. For a second I even thought I might have gotten scammed. When move in time came, I hauled my stuff from across the country and days before move in I was told that the old tenants just decided to stay in their unit and I had nowhere to live until they decided to move out. I had to stay in a hotel and pay last minute storage fees until Mariner's Cove allowed me in. I made the ask for a discount in rent and the sentiment was "too bad, nothing we can do." I get that things happen but was taken aback by the lack of empathy. Once I moved in the place was alright. Old building but usually clean enough. Once move out time came I knew Mariner's Cove would be back for another low ball. They charged nearly $400 for a full re-paint of the place (no damage beyond typical 1-year use). Also you need a 60 days notice to move out and I believe I gave them 57 days. While I acknowledge I was late, I told them it was a little hypocritical to charge $200 when they left me homeless for a few days a year prior. They did not respond to this message after 4 working days, but I know their Google chat bot will reply quickly here to try to "resolve the concern." Don't let the low security deposit fool you, chances are you wont get it back. There are so many places to live in SD. Pay a little bit more for the piece of mind to not have to deal with this.

Probably this place doesn't want new residents, lousy service, different value than advertised on Craigslist.

I truly wish there was 0 stars!!!! The pictures I attached were the ones of the apartment I was told I was getting. I was so horrified when I saw my apartment I ran out and wish i had taken pics to show you the comparison!! Do not move there at any price! This place is horrible and will show you an apartment that looks like a model apartment tell you at the apartment you're getting minus a few things such as a different color cabinet and no built in microwave. Thank God I came by 24 hours before I was supposed to move in to take measurements. When I walked into my actual apartment I was shocked and horrified. First of all supposed to pick up my keys Saturday morning at 10 am went to take measurements on Thursday night at 5. There was another person that took me by the palace he was not the same one that rented it to me originally. When we got up to the apartment on Thursday evening even the guy said are you sure that this is the right apartment? We made sure it was the same apartment walked in and to my dismay there was still the last tenant stuff in the apartment outside the apartment the floors were thrashed the cabinetry was 25 years old the hardwood floors look like it has not been replaced in 20 years and all old appliances. When you are charging someone $1800 a month and telling them that their apartment is going to look like those attached and you walk into this you can imagine my horror. I ran so far away from that place and I recommend you do the same the place is a dump and they just think it is okay to do this to people and they will just take it. I had to pay to move twice once into a storage because I had already booked movers and gave my notice and another to move into my awesome new place that from the get go showed me my apartment in which I am paying less and it is about 20,000 times better than Mariners sweat box. Less than 600 sq feet and no air I really feel as though it worked out for the better and I am grateful I stood up for myself. But I have no paid 2x the amount for moving because of their lies. The attached pictures are the apartment they originally showed me so if they do this to you don't believe them and don't sign anything until you see the actual apartment!!!

Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"

I went through the whole application process and tried to get ahold of the leasing office for over 2 weeks. Once I got ahold of them the leasing manger totally forgot who I was. Then she told me if I don't come in with all my documents she is renting the place to someone else. As I told her when I was available due to me being a full time student, single mother and full time job and told her when my availability was. She then again threatened me if I don't bring in the paper work she is canceling my application. There was a scheduling issue on her end and she had to reschedule, there was no follow up of confirmation email sent and there was a miss communication on the date and time. Once I called again to confirm she told me I missed my appointment and canceled my application to then call me rude and unprofessional. This is so frustrating and sad that they have people working here that are one unprofessional but then calling future tenants out of their name. I honestly can't believe they would have someone working here that treat people like this. I am hard working and I think for her to treat me with so little kindness or respect or even understanding. I don't know even know why she would work her. Definitely disappointed and very unprofessional. I believe there is favoritism when it comes to applicants and how she moves forward. Very unfortunate for such a wonderful location and building facilities.

The worst management I've ever come across in my life. Poorly scheduled/planned maintenance and there is absolutely zero parking unless you want to pay $40.00 for a "covered" spot. It's $10.00 to have a parking permit when you can't even get a parking spot to begin with! This place is terrible. Update 8/30/2018... No one ever spoke with me about parking concerns. Also, the staff rarely enforces tenants about rules for example smoking, dogs off leash, and extremely loud music. Very unsatisfied with Mariners cove and would never recommend to anyone. Definitely not renewing my lease.

I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.

I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!

Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.

What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.

So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE

I would like to reiterate a previous review: DO NOT MOVE HERE!!! You cannot even trust what the management says. They are trained scam artists. The leasing agents definitely misrepresent the units, from billing to maintenance. One thing I noticed recently, is that we are now being charged for trash, even though we were told at signing, that this would not be the case. Our leasing agent also indicated that he had no idea what our monthly utility fees would be, despite the fact that the company has now included our conserve bill into our monthly rental bill. I'm just completely over the nickle and diming of this company. They charge us for parking, even though there is not enough parking. We have to purchase laundry cards that constantly break. The apartments themselves are full of silverfish and moths, and nothing is in working order. The amenities close early and open late. I could go on and on. With all the extra little fees, our rent jumps by over $100.00 per month. Totally unacceptable. I wouldn't be so irritated by all of this if rent wasn't so ridiculously high. I chose to rent here because I felt I would get good use of a heated pool (not) and clean jacuzzi (gross) after getting home from a crap day at work (9pm). I waste so much time looking for a parking space when I get home, that I barely get to enjoy any of this. I can't wait to move!

Not worth the money. They added 100 extra dollars to the rent with no warning due to the recent tree trimming

Don't be fooled by the amenities, the fancy gates or the "leasing office" this place is a nightmare. They are the biggest bunch of fools I've ever seen doing a job 1 person could do. They don't communicate with each other and renting from them is a bit of a cluster-fuck. There are cockroaches all over this "wonderful community." They are rude and inconsiderate and so is the staff here. Try elsewhere before it's too late. They are rubbish and overpriced. Bad vibes coming from management.

The maintenance staff is amazing - when we moved in both toilets were broken and had to be completely replaced No one, including Maribel, in the leasing office can or will help you with anything. The tennis courts are permanently closed > they are listed as an amenity in our lease. The pools are nice and the gym is ok.

I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!

I don't even know where to start. The leasing agents take forever to evaluate your application and you have to call them all the time to figure out you're missing pieces of your application because they didn't let you know that the last time you called. They also seem to focus on other tenants who are applying or only focus on getting people to fill out applications without regard to anyone else's timeline be theirs. If you need to move out of your other place and you're thinking about moving into Mariner's Cove PLAN AHEAD AND HAVE A PLAN B. The leasing agents are also not very knowledgeable and they are pretty condescending and rush you out the door once you've signed a lease. It's like they don't care about you anymore because you're already stuck there for a year and so they want to make sure they're available for the new suckers who sign leases here. There are a TON of kids who skateboard and ride bikes without any supervision, curse like crazy and scream and run in the streets. It's not an odd day when all of a sudden a kid jumps out in the street on his skateboard and looks at you like you're the moron for almost hitting him. The maintance of the place isn't top notch either for what you pay in rent. The gates for the "gated community" didn't work for almost six months and even now you're lucky to get a transponder device to let you in or have your phone number on the code box so you have to give people the universal code to get in which completely defeats the purpose of having a "gate community". The pools are too small and too few for 500 units to accommodate. Both are overrun with drunk people and huge parties on nice weekends. The management doesn't seem to care about random people walking through the open gates and waiting around for someone to open the pool gate for them to get in. AKA Non residents swarm this place. The laundry rooms are gross at best and half the washers and dryers eat your quarters unless you smack the machines to make the quarters drop into and be counted. Half the time their "notices to residents" don't actually come through and so you run the risk of not having water to your apartment without notice and they're response, oh we posted it in the laundry room yesterday that it would be off. Moral of that story? Do your laundry EVERYDAY so you can see they're pathetic attempts to contact residents. All in all this place has SO much potential but is really missing the mark. They charge far too much for what you actually get and they really need to do a better job of training their leasing agents and getting a consistent message and attitude out to their potential and current residents through their leasing agents. Once my lease is up I'm done with this place and going to move where the rent is cheaper, the grass is cleaner (littered with dog poop and trash here) and the residents are more hospital and older. My advice: Look elsewhere before you decide on Mariner's Cove Apartment Homes. The Gables, or Loma Palisades or The Submit would be worth checking out.

I was giving this place the benefit of the doubt for the entire year but the truth is, rent is insanely high, the staff is extremely nice until the second you sign these lease. They are all about the deposit dollars, because once you sign, all customer service vanishes. They will ignore every call and email after you sign the dotted line. They have a great sales pitch, don't believe a word, it's false advertising. They had a great bit about how they will fight for you if you have bad neighbors, but really they just ignore you until you go away. Youll never have the chance to speak to anyone. There's a reason this place has bad yelp reviews. Honestly, the leasing staff ruins it all. The location, apartment, and grounds are great. But be prepared to pay the amount of a used car once a month to be here. The washing machines smell AWFUL and moldy and they breakdown all the time. This may seem like a small problem but you LIVE here and wear those clothes on your body...and at your job... Also, the water pressure is so bad in the kitchen that we've had to wash dishes in the bathroom. The dishwasher is cheap, disgusting, and useless so we haven't used it all year. I'm guess the water pressure is to blame there too. I just tried to go to the pool one my ONE day off in the week and it was closed for a party...no signs, just rude residents telling me I had no right to be at the pool I pay almost 2 grand a month for access to. Went to the leasing department and they were VERY rude when I told them what happened. Also, you have to pay a ridiculous amount for parking. We have 1 car but because we want a guaranteed spot , we are paying for two. Also, we are paying an extra $110 A MONTH in rent for an adult dog and adult cat who cause NO damage to the apartment. Speaking of pets, the fleas are insane here! My babies never get fleas, they are always on meds and we've never had a problem until we moved here. Be ready for that infestation. We've tried hundreds of dollars worth of treatments but nothing works. I know OB has a flea problem, but when we lived on Muir for a month when we first moved here, we had zero problems.. When we first moved in, I had to scrub the place top to bottom because it smelled like smoke. A LOT of dirt came up when I did. But I ignored that red flag because everyone was sooooooooooo nice when signing the lease. I tried to convince myself this place wasn't so bad but being treated the way I was at the leasing department today about a legit complaint was the last straw. Whatever price you think you are going to pay for your apartment here, just add a couple hundred bucks in their nickle and diming charges and horrid landlords who want to push you out for the next deposit check, then rethink your decision. Fun tip! If you call the number and press 2 for residents, they won't answer. But if you press 1, for potential residents, there's no delay in getting your call answered! How about that?

FRAUDULENT!!!! I went to check out this place and thought it was a good option. In talking to the leasing agent WARREN he offered some discount program and it seemed like a great deal..... .....as the saying goes, IT WAS TOO GOOD TO BE TRUE! When all was said and done visiting the units and property he then asked me to pay deposit to hold the unit (500dlls) and after two weeks of back and forth's finally the leasing agent told me I couldn't get in the program so I went to get my deposit back; WARREN said I will be getting it within 5 business days that was almost 2 weeks ago!!!!!! I called back to inquire about my refund and WARREN informed me the refund had not yet been processed and that it would take another 3-5 days!!! I have spoken with the Manager MARIBEL and other staff members JENNIFER and left voicemails to CUSTOMER RELATIONS. I have also written emails to their Regional offices. MARIBEL keeps making excuses and avoiding me at times. Have still not heard from her superiors and at day 10 I still haven't received my 500.00 dlls that I gave in good faith. Funnily enough the money came out of my banking account that same day and it's taking two weeks and counting to get it back! STAY AWAY FROM THIS PROPERTY FROM ANYTHING MANAGED BY AIMCO and if, after reading my review, should you chose to go for it do not give any money upfront and do not believe any promises.

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

So far my husband and I have loved living in this apartment complex. The area is convenient, I live right by my job, and the beach is only a few miles away. The neighbors are also very friendly and the staff keeps this place clean and running smoothly. They're pet friendly too! Only two complaints I have are parking (I have a carport at least) and the fact that living in the lower apartment whenever the leaf blower comes around they blow leaves all into our patio, it's very annoying when I constantly try to keep it clean and leaves and dust just keep getting blown into our patio. Update: this community was at first a dream, we decided to stay here because it was affordable rent in a nice area. Soon after fast forward to when we move out these people are basically making up charges for everything. The whole time we lived in this community we had to use an employee access code to enter our apartment because we never received a smart hub to set up our passcodes. We contacted management twice about it and we never received any help from them so we let it go and continued using the employee passcode. After our move out we're accused of taking a smart hub we never received in the first place while renting there and they deduct $200 from our security deposit. During our last few months there our stove had a heat damage crack which we were told we wouldn't have to pay for most likely because it was heat damage. The new community manager was never in contact with us regarding this issue and they never replaced the stove for the remainder of the time we lived there causing us to minimize the use of our stove because we couldn't even cook on it so it wouldn't worsen the crack. We weren't there for the final inspection and we're being billed for many things including the stove, they took our whole security deposit and are charging us $100+ even more after taking away the whole deposit. Once your lease is coming to an end they ignore you and offer you terrible service. Avoid the future headaches and stray far away from this place that has terrible communication with its residents. They also have popcorn ceiling and if you live on the bottom floor, expect a lot of white dust everyday all over your furniture and clothing.

I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.

We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.

The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.

Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!

Roaches are everywhere as soon as you move in because the whole place is infested with them. They are nice when you move in and then threaten to sew you any chance they can so that they can take your deposit towards the end of the lease. This place is full of empty units for a reason. And like a sales person there trying to make as much money off you as they can. I 100% regret moving here and you will too . If the sales staff don't get people to rent they don't get paid. Look at all the lawsuits this place has before you make a decision. We have lived in an unlivable cockroach infested apartment for too long everybody in our unit has them and they won't address this problem. We have made multiple attempts to contact the office, the only time they contact us if after we write a bad review on Yelp

I cannot wait to move out. I have no idea where the even remotely positive reviews are coming from. The pool? That's about the only positive thing about this place. The rent is WAY too high for this place. Then, on top of that they add all kinds of additions like paying for uncovered parking. Really? I think they would charge you for keys if they could get away with it. The buildings are old. The entire complex is relatively ghetto (things are stolen off first floor patios all the time) as they one of the few apartment complexes to offer low-income housing. The dog area has 3/4 sand in it, which is not maintained at all and has crap everywhere and with that... comes parasites and bugs. My dogs have gotten fleas from the dog area twice now, so I just stopped going over there. Just... keep looking at the other reviews. Then, just keep looking.

It's an alright place to live. It's a little expensive for what the have here. They do add a lot of fees which are over priced and could be included in rent. If you have a car and don't want to pay for a spot, good luck finding a spot anywhere. If you have visitors that are staying over late make sure to have a guest pass because they tow cars often. Office staff are nice but very hard to get ahold of if you need something. There are a lot of dogs here and some owners don't clean up after them and don't leash their dogs. Currently they have been doing a lot of construction around here, it can be noisy and an inconvenience. The apartments are right by the highway, which is nice but can noisy. The whole time I've lived here, we had problems with spiders. They are literally everywhere and no matter what you do to prevent them they are still there. I have one of the apartments by a dumpster, which can be convenient but it also attracts raccoons and possums. They will come right up on your patio! I would not recommend that you live here. There are nicer place around here for around the same price.

I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.

Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.

Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.

My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.

Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!

WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination

I personally do not live here but know someone who does..Last night I got my car towed from here and had to get it out for $400!! First of all they don't have any signs up stating that you need a Visitors Pass to park.... they leave it up to the residence to tell their guests and hand them a pass... that's insane! And just proves that by not planting signs everywhere warning people about the enforced passes needed, they want you to get towed! It's like mariners cove is in it with the tow company... I wasn't even parked there more then a hour before it got towed! Sketchy! Come on have some decency to put up some signs so this doesn't happen to others! I spent 3 hours at Western Towing in line!!! and missed work to pay $400. I'm sick to my stomach about this.. I will personally make sure to pass this along to anyone that is looking to move into this complex.

Ok so one star might be harsh but Mariners Cover Apartments are complete money grabbing crooks!!! Firstly, My husband and I are currently breaking our lease due to the fact we are purchasing a house, these people expect 60 days notice and a FULL MONTHS RENT penalty, so they have us financially liable for one 1/4 of a years rental. This is insane!! I would have accepted 30 days notice and one month full rental penalty but 3 months? talk about a chunk of our hard earned savings going to the dogs!! Secondly, they allow predatory towing to continuously go on in the complex. It is ILLEGAL to tow away a vehicle from an apartment complex without having the property manager or owner call the towing company themselves for each individual car. I highly doubt a property manager was on sight this morning at 1am when I watched them tow away my sweet new neighbors car. Lastly, only half this complex looks nice and well kept, the other half seems full of run down apartments with shady people living there. The gym they boast about is full of non working equipment, there's about 3 good machines and free weights. I mean this is what your rent is paying for, could they at least have working equipment? Lastly, this morning I received an email stating proudly that "Mariners Cove now accept creditcard payments for rent for a small courtesy fee" (which would never have appealed to me until we had to fork out 1/4 years rent.) so I reply asking what they charge for courtesy fee? reply $38!! $38 for what??? So of course I asked if this was a bank fee or another Mariners Cove made up fee? to which I am still waiting for a reply! Th only thing that I will say about this money grabbing place is that I made some amazing neighbor friends! And the repair guys are great! Lesson learned - no matter how friendly and nice and great the leasing agents are when you sign up, watch out for all the hidden things you will have to pay for!! Dont stay here on principal!!!!!!!!!

I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.

Very bad customer service my husband and I had with this lady called Gabriela:-( I dont know what got her mad to seeing us?! all we wanted is to ask her for information in detailed ...... Well some one must have set her off before us talking to her.... hey not my problem ! why in the hell she has to be rude to us i still cant understand it! I dont have to explain to her my personal stuff out loud in the hall way ....privacy is all I needed in the office to taking to her! Thats the end of it. Its a BS, they call it good customer service its a joke!

Cleaned and painted...only lived there a few months...I have a shoes off household...Got dinged on carpet cleaning, general cleaning and painting...I even got touch-up paint from the maintenance guy and carefully touched up minor holes from pictures and any scuff marks on the wall. It was perfect. Manager confessed that NO ONE gets all their security deposit back. No matter how much they clean and no matter how good the paint looks. They have to "Rehab" the unit every time. B.S. Their policy precludes, "normal wear and tear" as defined by the state statutes. Why should the tenant directly contribute to overhead? But when you move out of state...what are you going to do...other than YELP! Total rip-off. But I feel better telling you what to expect.

Aimco, who owns this complex, clearly is more interested in making money than in taking care of the place or in having happy tenants. They make the entrance and around the offices look very good, so make sure and look at everything in the apartment you visit, because the infrastructure is very bad. There was a very bad termite problem on our porch for the year lease we had it, they never took care of it, even though we reported it on several occasions. There are plants growing out of the gutters, so when it rains, the water simply pours onto area where you have to walk to get into your apartment. There is a lot of shoddy work with the drawers, cabinets, windows, and closets. A lot of the dog owners do not clean up after their dogs, so placing of your feet is an issue. The groundskeepers will blow all the cut grass wherever, including on your newly washed car. We just moved out, and they are charging us for touch up paint, which would normally come under normal wear and tear which is what the contract states. They are also charging us for cleaning the place, although we cleaned it very well. We have lived in many apartment complexes and have always received our deposit back, this place is the very first place that we won't receive it back. We found out that we had a balance for extra charges on the water bill after we received a letter threatening us with eviction or legal action, this was the first time they ever told us that we owed them. There are decent pools, that are cleaned Mondays and Thursdays. The gym's equipment is falling apart, it does get used a lot and isn't taken care of. If you choose to live in Mariner's Cove, and you do your walk through mark down any place that isn't painted. Be very exact about everything that is wrong with the place, if there is a spider web when you move in, write it down, if there is a fleck of paint off of the baseboard, write it down. Otherwise, you will be charged for it. Look elsewhere.

We moved to this complex early last year, and loved the seclusion of our apartment, we have had decent neighbors, and few problems. The problems we have had were old appliances that needed replacing, and a broken screen in a window. No big deals and my wife and I are not people to complain. Lately however, the company has evolved into money grubbing jerks. When going to renew our lease a few months ago, they told us our rate was going to go up about $75/month after being told it would not.. this took 4 trips to the main office to straighten out, and we've never been a problem for them. We have never had a complaint about us in over a year of living here. Additionally, less than 2 months after renewing our lease, we are being told that we can no longer use the covered parking just outside our apartment unless we wish to pay an additional $20/month per vehicle. This wouldn't be horrible, except there is not enough uncovered parking throughout the community to accommodate all their tenants, let alone guests. We have never been so frustrated or willing to break a lease despite penalties as we are right now. Perhaps they need the money to pay for the gate which has been broken numerous times during our time here.. I have an idea, actually, if you want to charge us for parking, we want our rent discounted for not being in an actual gated community, because anyone can waltz right in if they want to.

RUN AWAY! DO NOT LEASE HERE! Let me begin by saying that I am a realtor here in Point Loma and I will literally help you find a different rental FOR FREE! Please do yourself a favor and avoid Mariners cove at all cost. I have had nothing but terrible experiences here. To begin with, for 10 months of my year-long lease I had a hooker and her pimp living beneath me. The hooker had "clients" over at all times of the day and night. This meant strange, creepy men around all the time. They also drank and smoked heavily and had parties all the time. It was the most unsafe, uncomfortable living situation I've ever been in. Management is a nightmare to deal with. I am a very low maintenance, easy going person but when my fiancé is getting howled at by the thugs living beneath me everytime she comes and goes, I'm going to certainly raise hell with the powers that be. The leasing reps are all nice enough, but there needs to be a serious management overhaul. The units are cheaply painted (paint was literally tacky all the time a year after move in). They will literally lease to anyone because they are desperate for any business they can get. The beauty and "charm" of this place is an illusion. Your money is better spent elsewhere and, as I said above, I will gladly assist you FOR FREE to help you avoid a terrible living situation.

I don't even live at Mariners Cove, but it's so bad that I feel the need to say something. Every time I visit my sister, there's either dog feces everywhere, the entire place reeks of smoke, or she's not even home because she's been displaced due to flooding--again. This complex is an absolute disaster, and management does nothing but let it get worse. The no-smoking policy is completely ignored. Tenants smoke constantly, filling apartments and hallways with smoke. My sister has asthma, and her doctor has confirmed it's making her sick, but management refuses to do anything. The sidewalks and grass are covered in dog feces, she slipped and got injured, and despite multiple complaints, nothing has changed. The entire property is filthy and infested with roaches because basic maintenance is nonexistent. The most disturbing part is how unsafe this place is, especially for families. There are Section 8 tenants who are constantly drunk or high, rolling around on the ground, screaming at all hours. One of them exposed himself in front of children, and even though there's video proof, management has done nothing. This is not a place where anyone--especially kids--should feel safe. It's beyond disgusting that management refuses to act. On top of that, my sister has been forced out of her unit multiple times due to flooding, yet they refuse to let her break her lease. She has medical records, photos, emails, and city complaints proving how unlivable this place is, yet management refuses to take responsibility. They are knowingly forcing tenants to live in these conditions while collecting rent. I will be reporting Mariners Cove to the city because this level of neglect and incompetence is unacceptable. If you're considering moving here, don't. This place is unsanitary, unsafe, and completely mismanaged. Expect to be ignored, overcharged, and surrounded by chaos. I'll be attaching videos of everything--flooding, dog feces, smoking violations, and the disgusting behavior that happens here daily. Rent here at your own risk. Attached are photos of what you can expect here!

I did not want to rate them a 1. If I could it would be a -10. One of the WORST Managerment I've ever come across. This property manager should not even be allowed to be in her position. There are rules in the lease about things on your patio, dogs on leash, picking up waste from your dogs, etc. nothing is enforced and residence do whatever they feel like doing and don't get reprimanded or change is not implemented. The buildings are so old they are falling apart rotted wood hangs from carports and balconies are propped up by Support's because they're falling apart. there's dog feces everywhere trash all over cigarette butts and bottles of urine lined the Fenceline. Finally when it was time to move out, they would not even call back property managers that were asking for references. They would also not respond to any emails or phone calls, but I'm sure is out of spite. This management company is crooked and deceitful. Beware!!! Do not even think about this property.

I have lived here for a year and a half, and I can confirm the last two reviews. Overpriced, and they want to increase my rent by 50 dollars to re-sign. NOT WORTH the money. pick somewhere else.

If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.

A new management took over in April 2018. They have no idea what they are doing. Paige is the most unprofessional manager and does not know how to talk to people in a respectful manner. She is dismissive, always busy, does not return calls, and cannot resolve issues in a timely manner. Terrible customer service! We were charged a fee and have been given the run-around for weeks with no clarification!

DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!

Such a noisy complex and rude staff. Only regrets

Pros: Location - Close to the freeway without being able to see or hear it. Super close to downtown, beaches, bars, restaurants. Grounds - It's an older complex so there is a ton of space with grass and large trees. Very serene. ________________________________________________________________________________ Cons: Security - When I moved in here it was largely because it was gated and being a single female, that is important to me. However, one of the gates is open all day long. Even if it wasn't everybody has the same code to get in. Delivery drivers, uber drivers, your neighbors cousins friend that came to visit that one time. Literally everyone. It's not a gate where you have to be buzzed in. Basically the gate is just a fixture. Additionally it is private property which means there is no police presence in here, ever. The local kids have figured this out so now it's just a safe place for them to smoke weed and drink without fear of being caught or interrupted. There is no security here roaming the grounds either so unless a resident reports you during office hours when you are able to get ahold of someone and they aren't busy it's a free for all. Rules - The no smoking policy is something they boast about here. It is absolutely an unenforced policy. Just like their other rules (closing the pool/spa at 10pm is an exception). They have breed restrictions as well. An example, there are several pitbulls here. I personally have nothing against the breed but they are written up as a forbidden in the pet agreement. There is one resident that I see walking her pitbull smoking a cigarette around the complex regularly. You can also walk around the complex and see/smell people smoking cigarettes and various things on their patios and balconies regularly. Grounds Upkeep - If you are walking on the grass beware of poop. While people should clean up after their dogs, not everyone does. The complex also does not clean that up if it's left behind. Also the poop bins are overflowing regularly. In the gym, one of the treadmills was broken for 3+ months before they fixed it (I was only here for 3 months but another resident told me it had been broken longer). By the time they fixed it another one was broken already. It's a fun surprise when you're running on it and the entire screen just falls off. Parking - There are times you won't be able to find parking unless you pay an additional $20 for an assigned spot a month (the $20 is on top of the $10 you have to pay to be able to park your car in general parking here). Administrative- They are terrible about communicating policies. I was not clear on the parking policy and it is not written on their website or resident handbook (which they dont give you but you can download). Subsequently my friends car was towed which is $500. Getting ahold of anyone in the office is also a small miracle. During business hours they are extremely busy. Outside of business hours if you have an emergency you are basically SOL. I was going to the gym at 530am and there was an elderly woman standing outside of the leasing office crying and shaking. She was locked out and couldn't get ahold of anyone and was freezing (it was 40 degrees outside). It took me 20 minutes to figure out how to get ahold of a human that is related to this complex and they told me she'd have to wait until the open of business (9am). I told them it wasn't acceptable and they said for $100 they could find someone to let her in. That person didn't show up for over 2 more hours. There is evidently no on-site or nearby staff to help in after hours emergencies. Maintenance - While the maintenance staff is very friendly, they are spread very thin. I had 2 leaks on my apartment and the first leak they fixed within in a few hours (temporary fix - they put a trashbag on the roof because they didn't have the part they needed). With the second leak it was in teh evening, around 7pm, and much larger, I had a large puddle in my apartment. They told me to just get a bucket (note: I dont own a bucket) and they would deal with it in the morning and would probably have to put a blower in my apartment. They never came into my apartment, just put another trashbag on the roof so I had to clean the mess myself and the problem still wasn't fixed. Also basic maintenance problems take up to a couple of weeks to fix and sometimes they are ignored completely. Privacy - It's non-existant here. I can hear EVERYTHING my neighbors are doing. So my advice is to make friends with your neighbors because you are all going to know everything about each other. The guy downstairs knows what time I wake up and shower in the morning, luckily he and I have similar schedules. The people behind me argue A LOT late at night, usually from 2-4am. When I'm laying in my bed it feels like I'm laying in the middle of the living room while they are yelling at each other and throwing things. I can hear everything perfectly clear. There is more...

Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.

Although Mariners cove offers many great amenities, Mariners cove has recently become more greedy and started charging for under cover parking, making it so that there is absolutely no parking. I drove around the complex several times last night after coming home from work, only to discover that I was going to have to park outside of the complex in the rain. There never used to be a problem with parking before, but now their greed is making impossible to just come home after work....The rent is already to high for this place, but now they want you to pay just to park!!!!! Don't waste your time, don't sign a lease here

Definitely listen to the other reviews. Warren is the man but aside from that, this place is a no go. We have lived here less than three months and there has been toilet, sink, sliding doors and patio light issues. The parrots are loud and annoying for an hour in the morning and at dusk. A drug dealer with a backpack full of marijuana was caught just outside my front door. He's selling pot at the kids park and by the pool. My motorcycle was stolen 20 feet from my front door in a well lit assigned parking spot between 9-10pm. It is not safe. We have heard about all the break-ins and hope it doesn't happen to us. It looks nice but there is some shady stuff going on here.

AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!

If you love dealing with cockroaches on a regular basis, shitting parking at all times, dog shit everywhere, and unhelpful, and completely incompetent office staff, go ahead and sign a lease here. Signing a lease at this joke of a place was the worst mistake I've made in a while. We decided to give it a shot contrary to all of what we read on Yelp. I PROMISE YOU EVERYTHING YOU READ HERE IS TRUE. Everything seemed fine until we signed our lease, after that it seemed like we weren't a priority to staff. We had the intention of getting an 8 month lease to give us the option to leave if we decided we didn't like it. After 8 months we decided we HATED IT and went to give notice. Come to find out, they gave us a 15 month lease and said there was no way to break the lease. THEY TRAPPED US. All 3 of us living there, spoke to the agent TOGETHER and we're all of the understanding that we had an 8 month lease. The agent VERBALLY CONFIRMED our lease agreement then changed it after we left to ensure they had 7 more months rent. TOTAL SCAMMERS. They'll nickel and dime you and every chance they get. Speaking of which, our deposit we payed at move in is now almost half the amount we actually payed according to the office. I'll be hiring an attorney and pursuing legal action. Even more disgusting, a week after we moved in, we noticed cockroaches. The staff had hidden glue traps all over to hide the INFESTATION until were settled in and it was too late. We had to have our apartment sprayed every week if we wanted to keep bugs out of our home. (In order to spray, you have to remove everything from your kitchen shelves, bathroom cabinets, and cover all your belongings or you'll have pesticides all over your things..) needless to say, it was a HUGE hassle. Furthermore, when we asked to have our place sprayed the company either never showed up, or came way before or after the 5 HOUR WINDOW they ask you wait for them. If you look at recent videos of this place, it truly shows the severity of the cockroach infestation. Parking is a joke. They pass out more parking passes then there are actually places to park, so finding parking after 6 pm is almost impossible. The only other option paying 30$ for a cover parking spot. The pools and jacuzzi's are always disgusting... Gym equiptment is trashed and hardly works. And the dog park is again, INFESTED with fleas. There's dog shit everywhere. (I know it's dog owners responsibility to keep up with their dogs, but if that isn't done staff should look after the grounds) The apartments themselves are beat. Wood rotting through the apartments. Dilapidated kitchen counters and kitchen appliances. We've had to hand was all of our dishes because of the disgusting and hardly working dishwasher. Garbage disposal doesn't work and leaks water below our sink, which is rotting and molding. We asked maintenance to fix both issues but nothing has happened. Keep in mind, I have nothing to gain from this post. I just hope I can save whoever is reading this the wasted time we had to endure while at this place. PLEASE DO YOURSELF A FAVOR AND AVOID THIS HELL HOLE AT ALL COSTS.

This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.

Upon moving in everything seemed decent. I called the first day about the A/C not working only to find out that it didn't come with A/C, seems to be a trend near the coast. We quickly learned the laundry facility was quite filthy and stayed that way for a year and a half. We called when we first moved in to ask them to repaint the parking lines. It seemed a reasonable request since we were paying for parking and it wasn't like we had a guaranteed spot. A year and a half and the lines were still never repainted after several request. The gate was broken at least half the time we lived there for various reasons. We constantly had problems with neighbors. Everything from loud music to drug dealing, gas syphoning, inconsiderate pet owners, and people parking in more than one spot to give themself extra space. The first problem was the fact that it was approved for low income housing which meant we payed 1650 for an apartment when others payed 400 for the same apartment, unfortunately lower income means lower quality of people. We even learned that our neighbor next to us was broken into through the front door and the management said it wasn't there concern. Not to mention homeless people digging through the dumpsters which could have been avoided had the gates worked. I understand that management can't control how neighbors treat each other, but it was the attitude of the management seeming like they don't care and that they were annoyed that we were even bothering them with the problem. Towards the end the parking problems became worse when they made reserved parking for carports only, which is tough for people with large vehicles. There were several carports not reserved by tenants and were unavailable to anyone else making open parking even tighter. To top it all off they allowed people with reserved spots to park in open parking saying they can park wherever they want and making parking worse even still. All of the tenants concerns with parking were ignored and we were told that it would get better when they started towing, but that never happened. We drove around for long periods of time to find a spot in the whole complex, let alone near our building, 45 minutes one night. The only reason this complex even gets a star is because maintenance was friendly and helpful and our move out inspection went smooth and quickly, but that was also because of maintenance. Stay away unless you are approved for low income housing, because then you can live in an expensive complex for a quarter of the price.

Do not rent from this complex. Rooms and property are fine. They have a private tow company come and tow residents and residents guests on a nightly basis. They even have a flat rate for residents. They tow you from areas that are marked as public parking. If you are okay adding $200 every night to your rent for tows, then go ahead and rent. Otherwise, stay away. This place should be zero stars. It is a scam and awful maintenance and management. RUN

THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!