Communities

This place isnt run by professional management

I'm glad we got disappointed with Mariner's Cove before moving in. We saw an apartment that was advertised on their website and on Zillow for $3300. We called, they said it was available, we scheduled a tour for the first available they had. We saw the house at 10am, the leasing agent wrote down on a paper the total we'd have to pay ($3300, utilities, parking, deposit...) and gave it to us. 1 hour later we received an email with a quote and a link to apply. The apartment was $300 more expensive than what it was being advertised on the website and on the paper the leasing agent gave us ONE HOUR earlier. I texted the agent as soon as I saw the quote on my email, he said "there was an opportunity to apply at that rate. That time has now passed." I replied "in just one hour you guys increased the rate to $300 more?" He never replied. I tried calling the office a couple times and they never answered.

My roommate and I lived here for over three years and at first it was good but then the management company changed and it went downhill. I would give zero stars if I could! The gate almost never worked, the laundry rooms always had multiple machines that were broken, the plumbing was a nightmare, I never lived somewhere that lost power as frequently as we did here, the water temperature was either too cool or scalding hot (even if you didn't touch the faucet) and trying to get a response from the new management team was impossible. We've been moved out for almost a month now and still have yet to receive our deposit back... it was sent to the address we just moved out from, that makes zero sense and seems to coincidental to me. What would they do if tenants were no longer amicable after they move out? Sending one refund check is a terrible idea. We only stayed for three years because of the pandemic, because there weren't many other reasons to stay. Heed the warnings from all of the reviews, there's a reason there's so much turnover in this community!

THE WORST place to move to! I want to give less then zero stars! don't be fooled by their beautiful website and promises to be a "community"! the management company is a Joke, they don't care at all about your needs when things happen. Cheap painting, bad toilet, old stuff. I can't wait for my contract to expire so I can move out!!!!! they breach the contract and there is nothing you can do if you can't afford a lawyer... The unit under me caught serious fire and I have all their burnt furniture laying on the grass by my door and window for a MONTH now!!!! toxic waste sitting here and they don't even bother to write an email to explain what's going o or what's the plan to remove all that so we don't breathe this contaminated air. And they advertise themselves as a "proud smoke-free community " Total lack of consideration and respect once you're locked in a contract. Horrible! Worst place to live DON'T MOVE here!

I am really upset with the leasing office staff at Mariner's Cove Apartments. Even though this complex looks like a nice place to live, after my experience with these people (two staff members in particular), I'm thinking twice. Being disabled with mental illness, I was there to submit my application for low-income/Section-8 housing. They were nothing but rude and treated me like I didn't deserve a moment of their time. A man in the office told me he didn't deal with the low-income/Section-8 applicants and told me to visit the office adjacent to the front door and the lady there would help me. She wasn't in her office and, in fact, was across the way in the managers office for a meeting. I stood and waited quietly in the lobby, where he could clearly see me, for about 40 minutes and he did nothing - didn't even lift a finger. He knew she wasn't in her office as he walked buy me and her office several times to the copy machine. He could've just taken my completed application and placed it on her chair in her office, but didn't do that. Not a team player, I guess. The lady finally came out of the manager's office to tell me she was in a meeting, quickly turned around without taking my application, and walked back into the office where the meeting was taking place. She told me, the guy would help me submit my application. When I turned to him, he refused and reiterated that that was not his area. In tears, I finally went into her office and left my application on her chair my self! I have NEVER felt more humiliated, disrespected and made to feel like nothing, then with my experience here. These two staff members need to be fired!!! These people have no compassion or customer service skills what-so-ever and are definitely not team players!

Roaches are everywhere as soon as you move in because the whole place is infested with them. They are nice when you move in and then threaten to sew you any chance they can so that they can take your deposit towards the end of the lease. This place is full of empty units for a reason. And like a sales person there trying to make as much money off you as they can. I 100% regret moving here and you will too . If the sales staff don't get people to rent they don't get paid. Look at all the lawsuits this place has before you make a decision. We have lived in an unlivable cockroach infested apartment for too long everybody in our unit has them and they won't address this problem. We have made multiple attempts to contact the office, the only time they contact us if after we write a bad review on Yelp

This place is miserable. Have issues with spiders and mold. We tried to get out of our apartment because we believe it's an unsafe living environment and for that to happen, they're forcing us to pay $8,000 (4 months rent). I'm actually very disappointed because it's not like you're dealing with someone breaking an average lease... you're dealing with someone's mental state. I highly recommend not living here.

For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.

I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.

Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.

I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.

Worst place I ever lived. My family could not have been more unhappy.

Terrible Management Super expensive apartments first of all. You see all the good reviews, they are actually hustling their current residents to leave a review for a $1000 by the way. Im almost certain of it nobody has ever won that money. Okay problems: Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.

Do NOT move here. I had to hunt down the leasing manager by phone to get any kind of documentation / confirmation that I was secured a spot after they took my security deposit. For a second I even thought I might have gotten scammed. When move in time came, I hauled my stuff from across the country and days before move in I was told that the old tenants just decided to stay in their unit and I had nowhere to live until they decided to move out. I had to stay in a hotel and pay last minute storage fees until Mariner's Cove allowed me in. I made the ask for a discount in rent and the sentiment was "too bad, nothing we can do." I get that things happen but was taken aback by the lack of empathy. Once I moved in the place was alright. Old building but usually clean enough. Once move out time came I knew Mariner's Cove would be back for another low ball. They charged nearly $400 for a full re-paint of the place (no damage beyond typical 1-year use). Also you need a 60 days notice to move out and I believe I gave them 57 days. While I acknowledge I was late, I told them it was a little hypocritical to charge $200 when they left me homeless for a few days a year prior. They did not respond to this message after 4 working days, but I know their Google chat bot will reply quickly here to try to "resolve the concern." Don't let the low security deposit fool you, chances are you wont get it back. There are so many places to live in SD. Pay a little bit more for the piece of mind to not have to deal with this.

The worst apt I ever had.this is how we got the apt when we moved in.tub with mold.they wanna say they charge for a full clean really.the Porch from the top Felled we Report it. management Never To Action.now they wanna charge us when we got the apt messed up. The worst Apartments Ever.ppl don't fall for this apts.they want to charge all this money when they don't fix anything.this pics are to prove how they clam they do full clean.they leave the gates open when we get different ppl come in.

Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!

Extremely unprofessional and unaccommodating staff. If I wanted to talk to the staff, I would call the office 3-5 times during business hours with no avail. Never got a maintenance support after requesting one in the first week there. Gave me ZERO support with being laid off due to covid19. The apartment itself is very cheaply made, and the appliances were subpar at best. The maintenance crew does the absolute bare minimum, as there are uneven grass patches all over the place, broken and uncalibrated sprinklers, and dog droppings everywhere in the grass. I only gave one star because it was a safe community to walk my dog in. Other than that, absolutely awful. The only thing they are prompt about is getting paid and astronomical rental amount for very low-scale apartments. Wish I could give it a half a star.

DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.

I came from Las Vegas to visit my son and woke up the next morning to see that my car had been towed. No warning sticker. My car had only been parked for a few hours when it was towed. Not sure who called but whoever it was sucks as a human being. This bullshit cost me over $300. Received a reply from George saying that parking is reserved for tenants and their guests. My son is a tenant and I was his guest. Maybe a warning sticker for a car that's repeatedly parking there but my car was there a total of 6 hrs before the towing company that you let cruise your property towed it at 2am in the morning. Pretty shitty business practice. Wonder what the kick back is.

So far my husband and I have loved living in this apartment complex. The area is convenient, I live right by my job, and the beach is only a few miles away. The neighbors are also very friendly and the staff keeps this place clean and running smoothly. They're pet friendly too! Only two complaints I have are parking (I have a carport at least) and the fact that living in the lower apartment whenever the leaf blower comes around they blow leaves all into our patio, it's very annoying when I constantly try to keep it clean and leaves and dust just keep getting blown into our patio. Update: this community was at first a dream, we decided to stay here because it was affordable rent in a nice area. Soon after fast forward to when we move out these people are basically making up charges for everything. The whole time we lived in this community we had to use an employee access code to enter our apartment because we never received a smart hub to set up our passcodes. We contacted management twice about it and we never received any help from them so we let it go and continued using the employee passcode. After our move out we're accused of taking a smart hub we never received in the first place while renting there and they deduct $200 from our security deposit. During our last few months there our stove had a heat damage crack which we were told we wouldn't have to pay for most likely because it was heat damage. The new community manager was never in contact with us regarding this issue and they never replaced the stove for the remainder of the time we lived there causing us to minimize the use of our stove because we couldn't even cook on it so it wouldn't worsen the crack. We weren't there for the final inspection and we're being billed for many things including the stove, they took our whole security deposit and are charging us $100+ even more after taking away the whole deposit. Once your lease is coming to an end they ignore you and offer you terrible service. Avoid the future headaches and stray far away from this place that has terrible communication with its residents. They also have popcorn ceiling and if you live on the bottom floor, expect a lot of white dust everyday all over your furniture and clothing.

Moving in, arrived at 2 AM, security guard who sae us arrive had our rental and personal vehicles fully loaded with belongings towed. $800+ to get back. Also, don't fall for Achilles fake customer service. He is of NO help after you sign the contract. Save your money.

I do not recommend leasing here. Over the past few months I've had issues and unfortunately, when I contacted the leasing office I was met with animosity and I chose not to continue the conversation. I knew my concerns would not be addressed so I've been trying to contact the corporate office for over a week with no success. Among various other things, I've listed issues below: -My toilet runs intermittently since I moved in. It's been "fixed" twice, but it still runs -Mold growing in the bathroom and moisture damage to my shoes, which are kept in the bedroom (see pictures) -Patio falling apart and impossible to keep clean -Random towing and a threat to tow my car even with the fee I pay each month -Lack of communication. Many policies were not communicated on move-in, including the parking policy -2 packages stolen since I moved in 6 months ago - I can hear my neighbors stomping and slamming doors frequently - The shower changes temperatures randomly and will literally burn your skin Again I've tried to speak to someone. Do not lease here. Update since Aimco comment: still haven't heard from anyone.

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

5 star reviews false

Update 8/28/24 Mariner's Cove refused to refund towing. Proceeding to small claims court despite talking to management and providing evidence. ********* I'd give this zero stars if I could. Horrible experience. Parked in spot that is allowable for visitors while visiting. Not even parked for a whole day. The complex TOWED the vehicle without a warning, yet did not tow another car. Instead, they put a nice note on the other vehicle. I never got a warning. I will not recommend this complex to anyone. Front desk staff, Achilles, was not helpful. He smirked and shrugged his shoulders. Horrible customer service.

Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!

This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.

Do not move here, especially if you are a college student. They do not care about you and that will become very apparent the minute you move out. All you are is a dollar sign to them. They'll make the place sound dreamy to live in when you're looking, but moving out is a nightmare and it is not worth it. They'll charge you a heinous amount of money that comes out of your deposit for cleaning and paint damages that don't exist (normal wear and tear). This has not only been my personal experience, but the experience of others that I know that have lived there. It doesn't matter if you leave the place in mint condition, they'll charge you as if you trashed the place. The management also becomes unfriendly and unwelcoming as soon as you move in and they don't have to put on the show for you anymore. They also charge a lot just to park your car and always have some large section of parking blocked due to whatever maintenance is going on that day. Seriously, go live anywhere else.

Management is absolutely awful at this place. Paige, the new manager, has just taken over and is the most unprofessional and idiotic individual I've ever dealt with. She is unqualified, irresponsible, unintelligent, and rude. If management were to change hands these apartments might not be as awful but she does not care about any of her residents. Maribel, the old manager, was accommodating and professional and living was relatively pleasant. Under new management it is miserable and difficult to get any issues resolved. Do not move here you will regret it.

Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.

I have lived here for a year now and sadly have another 3 months left on my lease. The first 8 months or so were fine, no real complaints other than the playground near our apartment is constantly filled with teenage kids and younger children with no parental supervision. I never felt safe letting my kids go there alone. I always had an issue with parking and it became a serious issue when I began working nights. If you come home after 7pm there will be NO parking spots available. There were many times when I had to park so far away it took 5 minutes to walk home in the dark. They finally decided to do something about the parking issue last month and my car was towed because my pass wasn't "visable". Keep in mind we pay additional monthly to have our own parking spot. After $260 to get my car back they said I shouldn't have any more issues with parking because they would be towing vehicles without a parking pass. Unfortunately there are still never any passes and I have a feeling I was one of FEW that fell victim to being towed since nothing has changed. Our nice and quiet neighbors next door have been replaced by a chain smoking couple who smokes so much in their unit my apartment smells like a bar. When I called the office they said the other apartment can smoke and there is nothing they can do. I have also noticed more partying and a younger more rowdy crowd moving into more and more apartments. Overall great location and price but not worth the hassle of parking, partying, and horrible office problem management. Can't wait to move!!

RUN AWAY! DO NOT LEASE HERE! Let me begin by saying that I am a realtor here in Point Loma and I will literally help you find a different rental FOR FREE! Please do yourself a favor and avoid Mariners cove at all cost. I have had nothing but terrible experiences here. To begin with, for 10 months of my year-long lease I had a hooker and her pimp living beneath me. The hooker had "clients" over at all times of the day and night. This meant strange, creepy men around all the time. They also drank and smoked heavily and had parties all the time. It was the most unsafe, uncomfortable living situation I've ever been in. Management is a nightmare to deal with. I am a very low maintenance, easy going person but when my fiancé is getting howled at by the thugs living beneath me everytime she comes and goes, I'm going to certainly raise hell with the powers that be. The leasing reps are all nice enough, but there needs to be a serious management overhaul. The units are cheaply painted (paint was literally tacky all the time a year after move in). They will literally lease to anyone because they are desperate for any business they can get. The beauty and "charm" of this place is an illusion. Your money is better spent elsewhere and, as I said above, I will gladly assist you FOR FREE to help you avoid a terrible living situation.

Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"

TRUST THE REVIEWS! And do not trust the website pictures this place is a SHITHOLE and they will do nothing to make it better. They will continue to charge RIDICULOUSLY HIGH RENT and ignore the concerns of their tenants. Buckle up bc this will be a LONG list of cons. CONS: Let's start with the reasons I moved in: Dog Park: My dog is my baby so I was SO EXCITED to hear they had a dog park she could go play in off leash and make new doggy friends. Well, by "dog park" what they actually mean is a sand pit full of fleas and feral cat feces. No grass.. just dirt.. sand.. that's it.. and a bunch of clumps of unknown animal fur matted all in the middle. GROSS.. I would NEVER bring my dog in there. If you're going to claim being animal friendly.. then BE FRIENDLY TO THE ANIMALS and maintain the park! (See pictures) Security Gate: being a single female moving into a place by myself, security was a huge deal for me so the fact they had security gates was a HUGE plus. Well, those security gates do a GREAT job (sarcastic tone) of keeping people out when they never change the code and everyone and their 5th cousins in San Diego know the gate code. I specifically asked how often the codes were changed and I was told every few months. What a lie. I have been here for three years and the code is still the same. They are also often broken or just left open 24 hours a day (as i write this review the gates have been left open for about 5 days) WELCOME EVERYONE!! so that the lovely homeless population of San Diego can come in and rummage through the dumpsters at all hours. Super great when my carport is right next to a dumpster and I come out in the morning to toothless hooligans literally swimming through the dumpster and pulling out trash. Disgusting and uncomfortable and so unsafe. Gym: now at first glance the gym looks to be absolutely top notch as far as apartment complex gyms go. However none of the cardio equipment works and the office will just tell you that a work order has been put in but they are not sure when they will be fixed. Well I was told this two years ago and guess what? They are still not fixed. One out of four treadmills Work (so good luck with that) and 1 out of 4 elliptical machines work. Not to mention all of the residents who use it do not wipe down machines after they have flung sweat everywhere. EEWWWW so because their gym does not work I have to go pay an extra $40 a month to drive to use another gym. Pools and spas: there are two pools and two jacuzzis. Pools are fine, no real complaints there but the hot tubs are another story. The jacuzzi at the main pool works, but MAYBE fits two full size adults. And the huge jacuzzi at the smaller pool is so disgusting. Not to mention that the jets don't work and haven't for about a year and a half. and the whole thing needs to be resurfaced (so don't wear anything but old crappy swimwear in there) And you're lucky if it's hotter than bath water. This place looks nice on the surface, but that is because that is the only thing they care for. I have had four neighbors since I've lived here and every time someone moves out all they do is repaint the front balcony. LOL look at the picture below to see what I'm talking about. There are probably 1000 coats of paint all over all of the buildings here instead of repairing what needs to be repaired. This place is full of cockroaches termites rotting wood and just seems super unsafe. The apartment next to me and the one below that caught on fire about eight months ago. They just now have started working on it. And to add to that note I happened to be out of town at the time of the fire and no one from the leasing office contacted me to let me know that my apartment could possibly burn down. Thankfully one of my neighbors informed me and kept me up-to-date on the damage. I have requested several times that my balcony be redone because it is completely rotted and things are falling apart. They have refused me. This place likes to spend the absolute least amount of money while pulling the absolute most amount of money out of our wallets to rent an apartment. I still have a month and a half left in my lease and I cannot wait to get the hell out of here. there are a few maintenance guys who are very friendly and helpful and for the most part maintenance is incredibly prompt when you put a service call in. But everyone else on the staff has a sourpuss and mean look on their face at all times. No one seems friendly. If you have made it this far I congratulate you. I urge you to look at other places before calling Mariners Cove your home. It may look nice on the surface but as you begin to peel back the thousand layers of paint you will see what crappy place this actually is. Trust the reviews.

Live here for 3 years. been broken into. the building are out of inspection. Mold infestation.The main office was broken into look on yelp everyone that lived here personal information and ss number where stolen,. they never notified the tenants. The business office harasses you. Even with the rent being 2500.00 The want your friends that visit to be on your lease, they tow visiting people over holidays even after being notified you have a visitor. they have mold, spider that cause allergic reaction. it is a pet property but they don't spray the common areas for fleas. Caused my 4 year old cat to die from having flea infestation in his stomach. A in door cat never had a problem with flee until I moved here lost two pets on 45 days to the pest problems on there grounds.You pay for covered parking but the landscapes blow the dirty onto your car. I have picture where they wood chip trees in front on my car. I had to rub out and cover my car. Then they tell you you should wash you cars. They discriminate against paying tenants. And,. Treat the section 8 people like gold. Where paying there rent. But the paying people get harassed. If you would like more information please feel free to look at yelp. And, I have several tenants that where her for years that moved out because of the constant harassment. they discriminate against Caucasian people. the wash machine tear up your cloths, and take up your money there Jacuzzi are kept at low temperature for children. so basically it is a kiddy pool instead of a Jacuzzi. Do I need to go on? Seriously find a better place. unless you want to live in a communist area. Amico has a class action law suit against for the same problems in Texas. Look it up. I pay my rent but still get harassed I am looking forward to the court date! They got rid of a good manager that got the property up to standards, and hired a unacknowledged one. that has no experience let alone qualifications, nor customer service. Seriously when a manger watch's your house to see whom visit you. And tells you personal friend is not allowed to visit unless there on the lease. then claims it is your partner. is pretty pathetic. UPDATE: 2 days before the court date I so longed for the uneducated crazy manager had to men come to my door. I thought it was UPS because I was waiting for my sons replacement phone. When I open the door I had to unknown man start taking pictures of me. Since one I recognized one as the Crazy managers BF. I asked what do you want and he said to do a property inspection? I told them to do that you have to give 3 days notice. And it is pretty pointless when our court date is in 2 days. . I slammed the door, locked ever bolt on it. About 2 hours later. And, still waiting on the delivery of the cell phone. I answer the door again only to have the crazy uneducated manager start screaming at me. I was like what are you doing? You do realize you are breaking the law! I will see you in court in 2 days. shut the door again in which she proceed to BANG on my door for several mins. Until I threaten to call the police. Long story short, They lost in court. So, if you are looking to rent long term or short. Don't let the gated community give you a false sense of security, or assume the higher rent places you in a better place. I lived out of state and rented it off the internet. I was actually fooled. But those of you that live around here. Open your eyes. I am happy to say my New Flat is great and I cant wait to never step foot in this place again.

I wish I could give zero stars. This is the worst place I have ever lived. I've had an ongoing mice issue for over 6 weeks, and the lack of communication, professional courtesy and responsiveness is beyond disappointing and frustrating. In fact, my complaints have escalated to their regional team who have yet to call or email me back as well. I highly advise folks against this community. Rent may seem reasonable but it causes major headaches later. To add, if you're a working professional with an 8-5, the complex staff is extremely unaccommodating. Can't wait to get out of this place!

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.

If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.

The employees here do not know how to communicate with one another! I was told by one employee that there was no breed restrictions. I called again to confirm and another person said there were no breed restrictions. I go and make an app to look at the place and when I get there I was turned away because of course there are breed restrictions. Well looking at other reviews I guess it's a good thing that we got turned away but they all employees should really be on the same page and know what's going on.

Very bad customer service my husband and I had with this lady called Gabriela:-( I dont know what got her mad to seeing us?! all we wanted is to ask her for information in detailed ...... Well some one must have set her off before us talking to her.... hey not my problem ! why in the hell she has to be rude to us i still cant understand it! I dont have to explain to her my personal stuff out loud in the hall way ....privacy is all I needed in the office to taking to her! Thats the end of it. Its a BS, they call it good customer service its a joke!

if you think this is a wonderful place to live read the following article and then decide.http://www.10news.com/news/31359309/detail.html?taf=sand This arrest happened on Tuesday morning, and Wednesday afternoon there was an attempted break-in in an apartment across the parking lot. On Thursday afternoon there was another attempted break-in in the apartment across the walkway from our complex. Management has not said anything regarding the arrest. Aimco doesn't care. When you talk to upper management all you get is corporate babble. In five years that we have been here this place has slowly gone down hill. The rotation of managers (5) in five years tells me that there is something wrong with the company. We are moving in five days. I pity those that have to stay. It's not going to get any better.

BEWARE Horrible property management and I mean The Worst I have ever experience especially for a decent complex such as this. I've never watched someone get mistreated in such an unprofessional/uncaring way from a complex manager before in my life. Had to move my girlfriend out a little bit ago after seeing how sketchy and concerning the property was beginning to shape up. As a current multi family property owner/investor I would highly suggest in looking elsewhere to live and even tried to contact the owners to let them know they should reconsider new management.

Terrible. Do not move here. The leasing department is a joke and there are rodents and cockroaches running ramped through out the complex. There are termites in almost all apartments and they do nothing about it. Pest control is INCLUDED in rent and they do NOTHING to help you!!! It is atrocious. Management, specifically Achilles, is an absolute joke. They do not take anything seriously, and they certainly do not care about YOU. Would give zero stars if I could.

Pros: Location - Close to the freeway without being able to see or hear it. Super close to downtown, beaches, bars, restaurants. Grounds - It's an older complex so there is a ton of space with grass and large trees. Very serene. ________________________________________________________________________________ Cons: Security - When I moved in here it was largely because it was gated and being a single female, that is important to me. However, one of the gates is open all day long. Even if it wasn't everybody has the same code to get in. Delivery drivers, uber drivers, your neighbors cousins friend that came to visit that one time. Literally everyone. It's not a gate where you have to be buzzed in. Basically the gate is just a fixture. Additionally it is private property which means there is no police presence in here, ever. The local kids have figured this out so now it's just a safe place for them to smoke weed and drink without fear of being caught or interrupted. There is no security here roaming the grounds either so unless a resident reports you during office hours when you are able to get ahold of someone and they aren't busy it's a free for all. Rules - The no smoking policy is something they boast about here. It is absolutely an unenforced policy. Just like their other rules (closing the pool/spa at 10pm is an exception). They have breed restrictions as well. An example, there are several pitbulls here. I personally have nothing against the breed but they are written up as a forbidden in the pet agreement. There is one resident that I see walking her pitbull smoking a cigarette around the complex regularly. You can also walk around the complex and see/smell people smoking cigarettes and various things on their patios and balconies regularly. Grounds Upkeep - If you are walking on the grass beware of poop. While people should clean up after their dogs, not everyone does. The complex also does not clean that up if it's left behind. Also the poop bins are overflowing regularly. In the gym, one of the treadmills was broken for 3+ months before they fixed it (I was only here for 3 months but another resident told me it had been broken longer). By the time they fixed it another one was broken already. It's a fun surprise when you're running on it and the entire screen just falls off. Parking - There are times you won't be able to find parking unless you pay an additional $20 for an assigned spot a month (the $20 is on top of the $10 you have to pay to be able to park your car in general parking here). Administrative- They are terrible about communicating policies. I was not clear on the parking policy and it is not written on their website or resident handbook (which they dont give you but you can download). Subsequently my friends car was towed which is $500. Getting ahold of anyone in the office is also a small miracle. During business hours they are extremely busy. Outside of business hours if you have an emergency you are basically SOL. I was going to the gym at 530am and there was an elderly woman standing outside of the leasing office crying and shaking. She was locked out and couldn't get ahold of anyone and was freezing (it was 40 degrees outside). It took me 20 minutes to figure out how to get ahold of a human that is related to this complex and they told me she'd have to wait until the open of business (9am). I told them it wasn't acceptable and they said for $100 they could find someone to let her in. That person didn't show up for over 2 more hours. There is evidently no on-site or nearby staff to help in after hours emergencies. Maintenance - While the maintenance staff is very friendly, they are spread very thin. I had 2 leaks on my apartment and the first leak they fixed within in a few hours (temporary fix - they put a trashbag on the roof because they didn't have the part they needed). With the second leak it was in teh evening, around 7pm, and much larger, I had a large puddle in my apartment. They told me to just get a bucket (note: I dont own a bucket) and they would deal with it in the morning and would probably have to put a blower in my apartment. They never came into my apartment, just put another trashbag on the roof so I had to clean the mess myself and the problem still wasn't fixed. Also basic maintenance problems take up to a couple of weeks to fix and sometimes they are ignored completely. Privacy - It's non-existant here. I can hear EVERYTHING my neighbors are doing. So my advice is to make friends with your neighbors because you are all going to know everything about each other. The guy downstairs knows what time I wake up and shower in the morning, luckily he and I have similar schedules. The people behind me argue A LOT late at night, usually from 2-4am. When I'm laying in my bed it feels like I'm laying in the middle of the living room while they are yelling at each other and throwing things. I can hear everything perfectly clear. There is more...

Absolutely AWFUL and fraudulent business!! Do NOT trust this property with money for a deposit if you are trying to secure a rental there. My friend gave them (Warren, Maribel and Jennifer) a $500 deposit to hold a unit and they told him if his application did not clear, for whatever reason, he would receive the deposit back in his account within 5 business days. It has now been 9 business days and HE IS STILL WAITING after many calls and emails to management and supervisory personnel at Mariner's Cove Apartments. They continue to either ignore his emails and calls, or when he has gotten a response they have excuses (admitting, even, that they had not properly processed the request for a refund in the proper timing.) Interesting also to note that when he gave them the check for the deposit, the funds came out of his account that same day, and now when he wants it returned, he is having to BEG them to conduct themselves professionally and ethically. SHAMEFUL.

It saddens me to write a negative review for this place. My fiance and I lived in this complex for a year, and quite enjoyed it. Parking was fine, our neighbors were quiet, and it was in a great location. Things were going well, until they increased our rent by $100. My fiance spoke with someone in the office, and he was helpful (do not know his name), and told us to file an appeal to see if we could get this increase reduced. Unfortunately, it did not go through, so we had to move. Another gentleman stopped by to do our pre-check out, and told my fiance that everyone is charged $100 regardless for the apartments to be professionally cleaned, which is very frustrating. We moved out about 2 weeks ago, and i just received our final account statement and apartment inspection report. These people charged us $120 for "partial apartment painting" and listed "some marks" as the reason for the charge. I don't know of anyone who has been charged for normal wear and tear of apartment walls, because everyone hangs things up on their walls. We used small thumb tacks to hang everything, and were told we would not be charged for this in the pre-check out. I just called the office and spoke with a woman named Ida Williams who was EXTREMELY rude. Absolutely no customer service skills at all, and so much attitude. Ended up hanging up on her because I was so frustrated with her. She stated that in order for residents to not be charged for the apartments to be repainted after move out, they must be living there for at least 5 years. I find this extremely ridiculous and we were never informed of this when moving in/out. Because of this terrible experience with the move out, I will not be recommending this place to anyone who asks me about it. Very sad, as our experience was mostly positive.

DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!

this manager and "regional manager" never heard o the words CUSTOMER SERVICE ~!!!! STAY AWAY FOR THE HIGH PRICES THEY WANT YOU TO PAY . PLUS EVERYTHING AROUND HERE IS TORN UP

This place sucks. The management is so unorganized and very messy. They are doing a lot of construction right now to try and clean up the place because of all the complaining (which it's looking worse). We have to now move our car really far out of the way for a week. On Friday they didn't tell us to move the cars and so they worked on the roads. I came outside to get in my car to leave for work and my car that I just got washed had sooo much dust on it I couldn't even see on the windows. I went to the office on my way out and asked what chemicals were on my car, will it remove the paint or? And they said it was just sand, they were sandblasting the ground, my car should be ok. So then I had to get it washed again with my own money and the little sand particulars SCRATCHED my car!

A new management took over in April 2018. They have no idea what they are doing. Paige is the most unprofessional manager and does not know how to talk to people in a respectful manner. She is dismissive, always busy, does not return calls, and cannot resolve issues in a timely manner. Terrible customer service! We were charged a fee and have been given the run-around for weeks with no clarification!

DO NOT LIVE HERE!!! DO NOT LET PEOPLE YOU CARE ABOUT LIVE HERE!!!

I've lived here three years, and this place is terrible. It's very expensive for what you get. Yes, the pools, dog park, playgrounds, and landscaping are nice. But, there are several issues with management. First of all they are not helpful at all and have very negative attitudes toward tennants. They also keep increasing fees for laundry, parking, etc. The laundry facilities are always broken and dirty and the service people never come when called. I am currently waiting for someone to look at termite damage; the second time I've called and no one showed up for either appointment. There are also plants growing in the gutters. There are also problems with other tennents; i.e. drug problems at the pools at night. Also, neighborhood kids make out, etc in shared public areas and there are homeless in the dumpsters. There is security, but they only write parking notices and dog pooping fees.

We moved to this complex early last year, and loved the seclusion of our apartment, we have had decent neighbors, and few problems. The problems we have had were old appliances that needed replacing, and a broken screen in a window. No big deals and my wife and I are not people to complain. Lately however, the company has evolved into money grubbing jerks. When going to renew our lease a few months ago, they told us our rate was going to go up about $75/month after being told it would not.. this took 4 trips to the main office to straighten out, and we've never been a problem for them. We have never had a complaint about us in over a year of living here. Additionally, less than 2 months after renewing our lease, we are being told that we can no longer use the covered parking just outside our apartment unless we wish to pay an additional $20/month per vehicle. This wouldn't be horrible, except there is not enough uncovered parking throughout the community to accommodate all their tenants, let alone guests. We have never been so frustrated or willing to break a lease despite penalties as we are right now. Perhaps they need the money to pay for the gate which has been broken numerous times during our time here.. I have an idea, actually, if you want to charge us for parking, we want our rent discounted for not being in an actual gated community, because anyone can waltz right in if they want to.

Went to go look at the layout of the apartments today. I gets there and she asked me what I was looking for. I said 1 possible 2 bedroom depending on the layout. She states "1542" (dont remember the exact amount) I'm looking like ok. She like you still want to see it I'm like yes. We goes to a one bed room which I did not like and i ask can i see a 2 bedroom. She reply "1850". I'm like ok.. She said you want to see it I said no I'm good I'm ready to go. To me that's rude. Its the way you say things. If I told you i was looking at both apt you say well the one bedroom starts at $000 and the 2 bedroom starts at$000. Found out she was on her way to lunch so I dont think she wanted to show me around anyway.. Even if I like this place I would not stay there.

My roomate and I moved in here in 2011 and signed a one year lease. At first glance this place looks amazing. 2 pools, gym, parks, plenty of parking, pet friendly, laundry rooms, etc. However, this is not the case. I have had my fair share of living in San Diego, as I tend to move year after year. Never once have I felt so compelled to come here and alert the community about such an awful place. To start, the customer service is beyond terrible. Everyone in the office has such a rude tone and never welcomes you with a friendly hello upon entering the office. In addition, they lost my rent check on two separate occasions and attempted to charge me a late fee. In the end, they realized they lost my check in their pile of papers. Never did I receive an apology for coming home to an eviction notice for no reason. In addition, those perks that seemed so wonderful in the beginning are only to draw you in. The 2 pools were always dirty and at least one was always broken. The parks are never crowded with children, but rather middle ages teens or adults making noise. The complex is surrounded by drug dealers, which only brings in more unsafe people enter your living community throughout the day and night. The parking is a nightmare! They tell you that it is included, and that you even have plenty of guest parking. However, they don't tell you until you sign the lease that people are able to buy "upgraded" parking under an overhang. Ultimately, this leaves others, including yourself if you don't buy the upgrade, having to park very far from your apartment in an unsafe neighborhood. The apartment itself is in good condition but be aware that it is like a cave, with no real windows to let the sun in. The apartment they showed my roomate and I before signing the lease, which was an "exact model of the one we would be taking" was a lie. We had no mirrored closets like they had showed us and our heater was smack dab in the middle of our wall in the living room. (Not off to a convenient corner like the one they showed). But of course, the lease is signed and it is already too late. Be prepared to lose your entire deposit and even owe more. Our walls and carpet were in PERFECT condition. We never painted and even had the carpets cleaned before we moved out. We still got charged $95 for wall damage and $400 for carpet damage. I am currently trying to fight these charges and alas, they have no pictures to prove these damages but refuse to give in. I have NEVER been charged for damage in all my years of renting. Like I said before, I have NEVER given such a low rating to an apartment complex or had such a bad experience. Generally I am on yelp to only rave about a company. Please do not take these reviews lightly and be careful when signing a lease with Mariner's Cove.

Upon moving in everything seemed decent. I called the first day about the A/C not working only to find out that it didn't come with A/C, seems to be a trend near the coast. We quickly learned the laundry facility was quite filthy and stayed that way for a year and a half. We called when we first moved in to ask them to repaint the parking lines. It seemed a reasonable request since we were paying for parking and it wasn't like we had a guaranteed spot. A year and a half and the lines were still never repainted after several request. The gate was broken at least half the time we lived there for various reasons. We constantly had problems with neighbors. Everything from loud music to drug dealing, gas syphoning, inconsiderate pet owners, and people parking in more than one spot to give themself extra space. The first problem was the fact that it was approved for low income housing which meant we payed 1650 for an apartment when others payed 400 for the same apartment, unfortunately lower income means lower quality of people. We even learned that our neighbor next to us was broken into through the front door and the management said it wasn't there concern. Not to mention homeless people digging through the dumpsters which could have been avoided had the gates worked. I understand that management can't control how neighbors treat each other, but it was the attitude of the management seeming like they don't care and that they were annoyed that we were even bothering them with the problem. Towards the end the parking problems became worse when they made reserved parking for carports only, which is tough for people with large vehicles. There were several carports not reserved by tenants and were unavailable to anyone else making open parking even tighter. To top it all off they allowed people with reserved spots to park in open parking saying they can park wherever they want and making parking worse even still. All of the tenants concerns with parking were ignored and we were told that it would get better when they started towing, but that never happened. We drove around for long periods of time to find a spot in the whole complex, let alone near our building, 45 minutes one night. The only reason this complex even gets a star is because maintenance was friendly and helpful and our move out inspection went smooth and quickly, but that was also because of maintenance. Stay away unless you are approved for low income housing, because then you can live in an expensive complex for a quarter of the price.

I would like to reiterate a previous review: DO NOT MOVE HERE!!! You cannot even trust what the management says. They are trained scam artists. The leasing agents definitely misrepresent the units, from billing to maintenance. One thing I noticed recently, is that we are now being charged for trash, even though we were told at signing, that this would not be the case. Our leasing agent also indicated that he had no idea what our monthly utility fees would be, despite the fact that the company has now included our conserve bill into our monthly rental bill. I'm just completely over the nickle and diming of this company. They charge us for parking, even though there is not enough parking. We have to purchase laundry cards that constantly break. The apartments themselves are full of silverfish and moths, and nothing is in working order. The amenities close early and open late. I could go on and on. With all the extra little fees, our rent jumps by over $100.00 per month. Totally unacceptable. I wouldn't be so irritated by all of this if rent wasn't so ridiculously high. I chose to rent here because I felt I would get good use of a heated pool (not) and clean jacuzzi (gross) after getting home from a crap day at work (9pm). I waste so much time looking for a parking space when I get home, that I barely get to enjoy any of this. I can't wait to move!

What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.

Probably this place doesn't want new residents, lousy service, different value than advertised on Craigslist.

This place is absolutely TERRIBLE! When I brought my items at 7:00am to move in on my first day of rent, they said they were having paperwork problems and couldn't give me the keys yet. Even though I had already paid my deposit and first month's rent, I ended up waiting at the park with a full Uhaul load of boxes and furniture until 4:30pm when I called them upset and they finally said the paperwork was done. When I moved out after a year of living in this unkempt apartment complex, I was overcharged on my monthly statement by almost $400! Even though when I had called prior to the 1st day to make sure I had enough money for my prorated month of rent and the cost for my new rental, and the office staff quoted me my rent for the month, they STILL OVERCHARGED me! I had to borrow money to move in to my new location. Additionally, I have been calling the apartment non-stop....It's been a month now and I still haven't received any money back from Mariner's Cove for their mistake.

Coming up on a year here and honestly I can't wait for my lease to be up. In the past year I've been completely unhappy with spending the amount of money I have for the quality I receive. First lets talk about how much you spend on parking just to not have a space if you get home after 10pm. Your $10 per car a month doesn't grant you a spot at all. Well actually tons of spots are open under the covered parking but they charge $30 to park under the sad excuse for covered parking. When you do find a spot just except that your doors will be dinged up because the spaces are way to small so even your best parking job will result in you being to close to the car next to you. Also everyone is paying for parking ( which judging by the parking they are changing more people then available spots) and the roads and lots have potholes. Where is all the money going from the parking then? The places are falling apart. Granted maintenance will show up and fix it pretty quickly but you will be putting in maintenance request for pretty serious issues like water damage from leaking dishwashers, dry rotting wood on the patio, paint just peeling off the walls sometimes around mysterious cracks in the wall. All the trim is just cheep paint over ugly old wood same as the kitchen cabinets and drawers are that are also a cheep and/or old. You will get ants, they where coming out of our wall outlets when we moved in it took about a week to get someone to come out about it. When it rained we where infested and not in the kitchen where there is food or near the trash cans but oddly in closets with zero food. They had made a freaking home. We had thousands of ants! We called office they told us that if we wanted to have our place spray for ants we should have put out names on the list to have it sprayed regularly. They kindly added us but couldn't tell us when someone would come out but it would be the next week... Thousands of ants and we would have to wait a week. We ended up going to war with the ants with raid for the next week until the guy came out. What I don't get is why they aren't spraying everyone on a regular basis? I'm paying for it yet I have to ask for it? It was so stupid. What really seems to be the most dissatisfying aspect is the office staff. You can tell them something several times and it just seems to just go in one ear and out the other. Just some examples when I moved in I did the paper work and put I had a dog ( the paper work even ask the dogs name) when we got ready to make our first payment they didn't included the pet rent. I asked and one of the agents seemed annoyed and said " you didn't say you had a dog" we had a back and forth with me instead of him just say " oh I must have forgot or missed it" he just keep insisting I hadn't told him. Even after pointing out its in the paperwork he give an apology you could tell was to make sure I wouldn't complain and not because he made a mistake ( this should have been a warning that the office employees where not going to give a crap about much else) . Another incident accrued with my roommates car. She was on deployment and her car stayed in the same assigned parking spot. It collected dust sure but I cranked the car every so often. Because the car was dusty from staying under the covered parking I got a phone call saying that I couldn't have a non operational vehicle parked there and that if I didn't take care of it they would tow it. She didn't ask if it ran she just assumed it didn't calls with treats of towing because it wasn't clean. She was totally rude and I had to speak to a manager. The manager listened to the situation and simply asked I covered the car. Why it didn't just start that way is beyond me. After that I started getting letters about having a mat hanging on the side of my patio( which was there for a day to dry and down for days before the letter) a piece of wood outside a patio gate that was there when we moved in (and did a walk through with another agent) and some vague " unauthorized" items to which they couldn't tell what they where. She even told me that I should have the gate on the patio that was installed long before we moved in. It was the same agent that called about the car so to me it felt like she was just being petty. Also they sent a letter of money owed because my new roommate added a car and they didn't say that the parking was due right then, they gave him a sticker and let him leave, they didn't call or email just let it go for two weeks giving us a letter saying that we owe money and not paying could result in eviction. Evicted because they didn't say he needed to pay $7 for parking. And now I'm paying for 4 spots even though technically you can only have one spot per lease holder. Can't get a call back about it. So the office is the worst part of this dump.

Have had health issues over the past month to then find we had mold in our closet due to a leak in our closet. After notifying them, we then came home to our belongings tossed in our bedroom without any consent. They then told us they would put all our belongings back and they never answered my calls or emails. After sleeping in the living room for two nights, we finally decided to do everything ourselves. The mold, spiders, LITTLE TO NO communication with this complex is horrible. Do not live here.

The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.

We lived in one unit for 3 years and then moved to another unit. Shortly after moving into the new unit we discovered we had bed bugs. It was a 6 month nightmare of washing, re washing, removing all of our items in our house into trash bags, etc. etc. We had to dispose of $4000 of furniture. The management sent out people to treat which did not work. If a hotel has them in one room they treat the surrounding room thoroughly. Our home was never treated thoroughly because you cannot treat it thoroughly with people living there. We finally decided we have to move because they were never going to go away. We gave notice on 7/3 to be out on 8/10. We wrote letters to the management and the management company detailing the grief and expense incurred. We had to replace all of our furniture when we moved so we have now thrown away $4000 worth of furniture and spent another $4000 replacing it, not to mention all the other things we bought like new mattress covers, hundreds of dollars to wash all our clothes, bedding, etc. over and over. All we asked was to be let out of the lease early without a penalty. Well no suck luck, they are billing us through 9/4 which would have been 60 days. Thanks Mariners Cove for the bed bugs and rip off. Hope the new tenants don't get them. It was 4342 unit F 2 story closest to playground and pool.

I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to.  I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you.  On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process.  Please make your payment in full today to avoid those additional fees and bring your account current.  You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.

Ok so one star might be harsh but Mariners Cover Apartments are complete money grabbing crooks!!! Firstly, My husband and I are currently breaking our lease due to the fact we are purchasing a house, these people expect 60 days notice and a FULL MONTHS RENT penalty, so they have us financially liable for one 1/4 of a years rental. This is insane!! I would have accepted 30 days notice and one month full rental penalty but 3 months? talk about a chunk of our hard earned savings going to the dogs!! Secondly, they allow predatory towing to continuously go on in the complex. It is ILLEGAL to tow away a vehicle from an apartment complex without having the property manager or owner call the towing company themselves for each individual car. I highly doubt a property manager was on sight this morning at 1am when I watched them tow away my sweet new neighbors car. Lastly, only half this complex looks nice and well kept, the other half seems full of run down apartments with shady people living there. The gym they boast about is full of non working equipment, there's about 3 good machines and free weights. I mean this is what your rent is paying for, could they at least have working equipment? Lastly, this morning I received an email stating proudly that "Mariners Cove now accept creditcard payments for rent for a small courtesy fee" (which would never have appealed to me until we had to fork out 1/4 years rent.) so I reply asking what they charge for courtesy fee? reply $38!! $38 for what??? So of course I asked if this was a bank fee or another Mariners Cove made up fee? to which I am still waiting for a reply! Th only thing that I will say about this money grabbing place is that I made some amazing neighbor friends! And the repair guys are great! Lesson learned - no matter how friendly and nice and great the leasing agents are when you sign up, watch out for all the hidden things you will have to pay for!! Dont stay here on principal!!!!!!!!!

THIS PLACE HAS BLACK MOLD IN EVERY APARTMENT! and if you tell them it needs to be fixed they will just patch over it. There's termites. Bugs. The windows and walls are so thin you can hear the plumbing and the gardeners EVERY SINGLE DAY. Staff and management are snakes and will charge you extra rent if they have your card on auto pay. They Will harass you after move out. Lie to you about charges. Do yourself a favor and stay away from here. It's a miserable place to live and even worse to move out of.

Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!

Although Mariners cove offers many great amenities, Mariners cove has recently become more greedy and started charging for under cover parking, making it so that there is absolutely no parking. I drove around the complex several times last night after coming home from work, only to discover that I was going to have to park outside of the complex in the rain. There never used to be a problem with parking before, but now their greed is making impossible to just come home after work....The rent is already to high for this place, but now they want you to pay just to park!!!!! Don't waste your time, don't sign a lease here

I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.

I personally do not live here but know someone who does..Last night I got my car towed from here and had to get it out for $400!! First of all they don't have any signs up stating that you need a Visitors Pass to park.... they leave it up to the residence to tell their guests and hand them a pass... that's insane! And just proves that by not planting signs everywhere warning people about the enforced passes needed, they want you to get towed! It's like mariners cove is in it with the tow company... I wasn't even parked there more then a hour before it got towed! Sketchy! Come on have some decency to put up some signs so this doesn't happen to others! I spent 3 hours at Western Towing in line!!! and missed work to pay $400. I'm sick to my stomach about this.. I will personally make sure to pass this along to anyone that is looking to move into this complex.

This is the most incompetent unprofessional group of people who I have ever tried to talk to at any type of business in my entire life. We ended our lease early here as we had to move out of state, and had been ready to pay our early termination fee, but were not given any instruction on how to do so even though we sat down with the leasing office twice. Once when we put our two month notice in, again when we turned in our keys. All payments were done through their online tenant portal, so we kept close eye to see when the fee was there to pay. We received a statement two days after our move out date that said we had a zero balace due, and that we were actually getting a refund from our deposit. A week after that they sent us another statement that said we owed over $14,000! We called to get it squared away with the leasing office, but they didn't want to work with us, and said that the termination fee is the only fee that doesn't get put on the tenant portal and we were responsible for making the payment even though they sent us a zero balance statement! They never called, never sent anything in the mail, nothing. Now they refuse to let us pay the fee. I regret ever moving into this place. These people need a course on how to communicate with the people who pay them every single month! Go elsewhere... they will find a way to screw you over!

Updated 11/5/12 We've gotten new management again (shocker)! My family and I have decided to stay here ONLY because its what we call home & most of the apartments in OB & Point Loma have terrible reviews as well. The only good thing that has happened is that Harbor Patrol has been keeping this place quiet ! I feel much safer knowing they're here. Other than that , its the same. Charging high way robbery for rent for normal people while Section 8 residents pay hardly nothing. Laundry mats are cleaner but dog hair is still embedded in the washers. This place is beautiful honesty but I wish they would stop treating the great tenants like crap. ____________ I've just noticed that Yelp filtered my review posted on 2/19/2012 & I am beyond ticked off. First I'm ripped off every month & now I can't even have my voice heard on this website? Now I'm posting this review again. I've modified my review in hopes it will not get filtered again. UPDATED 4/15/2012 The parking situation has taken a turn for the worse. In addition to an high rent you have to pay these stupid fees for parking. Now neighbors are butting heads because of Mariners Cove regime. I know what they're doing though. They're trying to get all the troublesome people who can barely afford to live here out so they can make it a better place. Is that a bad thing? No. But adding on ridiculous fees? Yes. My advice is to evict the people who are causing trouble instead of making the rest of loyal tenants pay these ridiculous fees. On that note, the gate is once again broken! _______ I've lived in Mariners Cove for all my life. I didn't even realize my home of almost two decades had become a hot spot for illicit activities. The front pool is the nicest pool because it's right in the back on the leasing office. If anything, avoid the back pool because the chlorine is overpowering. The park setting was amazing until it accepted dogs. Hardly ANY of the tenants pick up the dog poop and they are bold enough to do it in front of your house and not care. Trust me, that poop will stay there until landscaping comes along. Now hoodlums run around this place because its severely unguarded. Most of them don't live here. They come here to do all their "dirt" such as dealing/using drugs, causing ruckus, fighting, and stealing. Some neighbors had to tell me about knife fights and police raids which I wasn't even aware about! There are also unsupervised children who play outside and always dart out into the street. I cannot tell you about how many times they've changed management. It was smooth sailing until about late 2007 and after that new landscaping companies and management have changed policies and upped the price on rent and now charge for parking! Today you could have a plant on your porch/balcony and the next day they want to throw anything in plain sight in a garbage can. The gated community aspect is one of the most humorous parts about this place. The front gate by the leasing office is locked open until sundown which is good for mailmen & pizza guys but not for the people who loiter around here to use all the amenities we pay for. The gate doesn't keep unwanted people out its definitely more of a deterrent. People learn the codes for this "private community" as soon as they issue them out. And if they don't, you can just wait around until someone lets you in. Because you live in an apartment community, the repairmen are supposed to keep your place in tip top shape. WRONG. It can take from a couple days to a couple of weeks to hear a response and when they finally show up, they say "I need to go get 'necessary tools'". Are you kidding me? You show up without the right tools? Don't get me started on the water tank/ heater situation. Some days the water will be pipping hot and other days it'll be a putrid lukewarm. I cannot tell you how many times they've shut off the water and don't give you a notice (the same goes for reducing water pressure). They'll leave you in the dark for any major repairs and if they happen to issue a notice, then it is usually city mandated. The laundry mats are HORRID. Their filthy and dirty. Every machine has dog hair in it so if you are allergic stay far far away. Each time I wash, I end up with a new breed of dog on my clothing and not to mention since they've added "high efficiency" washers, you have to pay top dollar to get fur covered clothes back. For the amount of money you shell out, you can live in a nicer community and have a better experience. The amenities around here almost convinced me to stay but for the price you have to pay and all the crap you'll have to deal with, you're better off in a cardboard box.

So I am glad to hear that I am not the only unhappy tenant living in Mariner's Cove. I am getting ready to move because after being a good tenant for two years they have told me that they will not be renewing my lease. I have always been on time for rent and never had any complaints from fellow neighbors. Because I am on unemployment now the leasing office has decided that I do not qualify for the apartment. Let's just start by saying that we have neighbors who are always in domestic fights and dogs who bark non-stop but they are going to be allowed to stay. I on the other hand have been nothing but a good tenant. The leasing office is not willing to work with me. I guess it may be a blessing in disguise seeing that I feel like I am being treated like section 8 when that is so far from the case. This complex is no longer safe. I had a domestic violence fight happen the other night right below my patio and also have a friend who had both of his arms broken after being attacked in the parking lot. The parking fees are crazy seeing that there is never any parking. I should also mention that my boyfriend is a Veteran and we have been told to move out but they will rent to anyone on section 8. Maybe we should think about having 4 kids and going on welfare and we would def qualify. I can not wait to get out of this place. DO NOT RENT HERE

Do NOT live here! I know you're financially desperate, but please for your own sake, move somewhere else. Charge for parking but you'll rarely find an empty spot, but they have private tow truck companies literally come around and patrol for parking passes. Then if you forget to display your parking pass ONE TIME on a SUNDAY NIGHT you will get towed and they will not cover your costs even though you LIVE THERE and park there every single day, the "courtesy patrol" can't keep vehicles from being stolen but they sure can put a mean signature on that towing form! Besides that, there are mold and termite problems, laundry machines are made for elves and are filthy and out of repair, and the staff are completely unhelpful yet well-trained in corporate speak. These apartments are trash and I can't wait to leave.

I don't even live at Mariners Cove, but it's so bad that I feel the need to say something. Every time I visit my sister, there's either dog feces everywhere, the entire place reeks of smoke, or she's not even home because she's been displaced due to flooding--again. This complex is an absolute disaster, and management does nothing but let it get worse. The no-smoking policy is completely ignored. Tenants smoke constantly, filling apartments and hallways with smoke. My sister has asthma, and her doctor has confirmed it's making her sick, but management refuses to do anything. The sidewalks and grass are covered in dog feces, she slipped and got injured, and despite multiple complaints, nothing has changed. The entire property is filthy and infested with roaches because basic maintenance is nonexistent. The most disturbing part is how unsafe this place is, especially for families. There are Section 8 tenants who are constantly drunk or high, rolling around on the ground, screaming at all hours. One of them exposed himself in front of children, and even though there's video proof, management has done nothing. This is not a place where anyone--especially kids--should feel safe. It's beyond disgusting that management refuses to act. On top of that, my sister has been forced out of her unit multiple times due to flooding, yet they refuse to let her break her lease. She has medical records, photos, emails, and city complaints proving how unlivable this place is, yet management refuses to take responsibility. They are knowingly forcing tenants to live in these conditions while collecting rent. I will be reporting Mariners Cove to the city because this level of neglect and incompetence is unacceptable. If you're considering moving here, don't. This place is unsanitary, unsafe, and completely mismanaged. Expect to be ignored, overcharged, and surrounded by chaos. I'll be attaching videos of everything--flooding, dog feces, smoking violations, and the disgusting behavior that happens here daily. Rent here at your own risk. Attached are photos of what you can expect here!

My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.

Such a noisy complex and rude staff. Only regrets

This place is a money trap, they will try to charge you for breathing if they could get away with it.

You couldn't pay me enough to say anything positive about Mariner's Cove Apartments! I left after living there 16 years, and watching it become a more and more unpleasant place to live. The third management company to buy the buildings, (The land is owned by the Federal Government.) is the worst yet. Not only are they extremely restrictive about any personalization of the outside of your apartment, they have gone so far as to throw away items that they didn't want on the ledges of the short walls around the patios. They want uniformity, conformity. They also do not want any low income people living there. Because the Federal Government owns the land, they must rent 10% of the apartments to such persons. I personally know of three people they forced to leave because those people were on Section 8 housing assistance. They are clever. What they do is to harrass these people until they give up and leave. They make it very un-pleasant for them to live there. The kinds of things they do are: Threatening to evict those people; being especially restrictive of what those people display outside their apartments, to the point of removing any of those items. I had two plants removed from the ledge around my patio, that isn't the worst of it. I'd planted a jade plant, the very same kind that is planted all over the complex, when I moved in, 16 years ago. I asked the management if it was ok, and was given guidelines for where to plant it. Because I planted it, it was dug up, chopped up, and thrown in the garbage. That was my last straw. There are many other things which were done in their attempts to make me leave. Such as sending me a 30 Day Notice to Pay Rent or Quit every month, even though management has known from the day I moved in that I get my Social Security check on the third of the month and can't pay my rent until then. The initial owners of the complex understood. Besides which, a person on Section 8 has until the 5th of every month to pay their rent. Section 8 pays 75% of the rent amount on the first of every month. A guaranteed rent! Two of the three low income people I know of that were harassed died from the constant harassment. Yes, they were harassed to death. The third person has visibly aged. I left before that could happen to me. I intend to enjoy the last years of my life. I will not sit still and be harassed to death. There's more. When I first moved in there was a gardening company with many gardeners who came every week and took beautiful care of the grounds. Now there are two gardeners who try to take care of the grounds, which are extensive. The complex has 500 units. The grounds used to be park like. That's why I wanted to live there. Now many of the trees have been cut down. Of those that remain, many have been mutilated by chopping off "dangerous" large branches. There also used to be 5 maintenance men. Now there are 3. It's to the point that those 5 men can't speak, even to say "Hello," because they are overworked. There's more. There is an ongoing presence of drug dealing. About five years back, there was even a "sting." Those drug dealers were caught and arrested. Others have taken their places. I know because I saw drug deals going down on my walks. Yes, I was frightened. That's not the only kind of crime. Many times Navy personnel who go on deployment come back to find that all their belongings have been taken by burglars. I personally witnessed one such attempted burglary. Those burglars were caught. A rare occurrence. The gated community is not true. The fence along the wetland preserve is ordinary chain link fence such as you might put around your yard. At the back of the complex on the side that borders the wetlands preserve, the fence has been broken down and homeless who camp in the preserve, just walk over it. When they do, they steal small items on patios, and inside apartments if the patio door's been left open. The fence that's at the front of the complex is often breached by people who don't want to walk to the pedestrian gates. The fence isn't very sturdy, and it's easy to kick out a slat. Those slats are replaced every few months. Which brings me to the gates. The gates are set so that three or four vehicles at a time can enter. All a person has to do is wait in line to get in. If they bother. The "gate code." All that needs to be punched in is 1,2,3,4, and the "secure" gate opens. Pedestrian gates are locked. That is except the one that has been welded shut. That was done because homeless were taping the gate so that it could be opened without a key. Then they found out that all they had to do was wait in line for a car to open the gate so that they could easily ride their bicycles in, carrying their bags of cans and bottles. That's enough for me for now. All I want is for you to not move there. Even if the management is nice to begin with, believe me, they won't stay that way.

Just the worst. Non stop construction. The parking situation? Good luck. If you like peace and quiet and like having a parking spot, KEEP SEARCHING. Management has little to no care for their tenants.

We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.

The level of unprofessionalism is astounding. My husband and I just left there, and I can guarantee we're never going back. My husband is in the navy and I have his power of attorney, something I made clear to them every time we spoke or rather I tried to talk to them. They never returned any of my calls, even though I made it clear that my husband was deployed and couldn't speak with them. And the one time I did speak with them (before I moved out) they didn't at all listen to anything I said, and called my husband back in. Luckily he hadn't shipped out yet, because clearly I'm not important enough to speak with, again even though I had the authority to do so. Other than that, the property was nice, the apartments were okay, nothing special and very dark, but the location was nice. 10/10 would not recommend, take your money elsewhere.

I feel like writing this review is very important, many of us who want to find a place to live want to find a place we can afford, and we can be comfortable in and this is not the place, Before moving to Mariners Cove I spent many months looking for a home for me and my son. I came across Mariners Cove because my daughter had just moved in. This complex and some of the units are being rented out for individuals on a fixed income. For example, instead of having to make 2 to 3 times the rent your income has to be less than 60,000 a year to qualify. This was great news considering how difficult it was to find housing. It was only 300 cheaper than the normal rent advertised just easier to get approved. Well, I never got to see the unit prior to moving in. I was ok with that considering I was getting a place for me and my son. That was my first mistake. Please make sure you tour your apartment. I guess since my apartment was 300 dollars cheaper, we didn't need anything upgraded. We had scratched up wood flooring, very outdated wood rotted cabinets, dishwasher that didn't fit in the hole it was made for, a refrigerator that barely closes. I can go on and on. I didn't complain because again I was grateful. When moving in I had no idea how poorly the units are built, if you have sensitivity to sound (stomping neighbors) you will go crazy. It is awful even communicating with my upstairs neighbors (we get along great) it is horrible you can hear everything possible. There is no peace in living here do not plan to relax they have leaf blowers every single day blowing nothing but air, (definitely a waste of company money) I have a downstairs unit and I cannot put anything on my patio because the leaf blowers blow all the dirt on your patio. I would not advise anyone to go swimming I was sitting at the pool with my daughter and a older man started shaving in the hot tub it was the dirtiest thing I had ever seen and then went into the pool with blood on his legs. I reached out to the management and sent her pictures and never got a response. Management is a whole other issue. Very unprofessional, she only responds to you when she feels like it. I have tried to communicate with her many times. It's pointless. She definitely plays favoritism and I definitely feel like favors her own race. I have proof of that but won't post that on here. I have many problems with management and cooperate when trying to make payments on rent. I was hurt badly at work and put on disability. I received some help with rent from some resources in our community and when attempted to pay rent they denied taking payments from my outside resources. This has made it hard for me to live here. Be aware that your total monthly rent will be higher than what you think when moving in lots of different fees. They will raise your rent 8% every year. I have dealt with so much in one year of living there. I even had maintenance come in my home without giving me notice, we have touch pad locks on the door so they can enter at any time. I still do not know to this day why they came in. My daughter moved out after a year of living here as well. My next-door neighbor moved out because he couldn't handle the neighbor upstairs and his 4 kids running and stomping all hours of the night (I could hear it in my apartment as well.) I know I sound like a total Karen in this review, and I have never felt the need to write a review on a apartment complex, but living here for me has been absolutely awful. If I can save anyone the hassle just keep looking elsewhere don't settle because the price seems good, it's all a trick to get you in. Being on disability for a year now and trying to make it work in this complex has been the worst experience ever. I really hope they can make some changes, or they will have some major lawsuits pending.

Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.

I have lived here for a year and a half, and I can confirm the last two reviews. Overpriced, and they want to increase my rent by 50 dollars to re-sign. NOT WORTH the money. pick somewhere else.

Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.

I don't even know where to start. The leasing agents take forever to evaluate your application and you have to call them all the time to figure out you're missing pieces of your application because they didn't let you know that the last time you called. They also seem to focus on other tenants who are applying or only focus on getting people to fill out applications without regard to anyone else's timeline be theirs. If you need to move out of your other place and you're thinking about moving into Mariner's Cove PLAN AHEAD AND HAVE A PLAN B. The leasing agents are also not very knowledgeable and they are pretty condescending and rush you out the door once you've signed a lease. It's like they don't care about you anymore because you're already stuck there for a year and so they want to make sure they're available for the new suckers who sign leases here. There are a TON of kids who skateboard and ride bikes without any supervision, curse like crazy and scream and run in the streets. It's not an odd day when all of a sudden a kid jumps out in the street on his skateboard and looks at you like you're the moron for almost hitting him. The maintance of the place isn't top notch either for what you pay in rent. The gates for the "gated community" didn't work for almost six months and even now you're lucky to get a transponder device to let you in or have your phone number on the code box so you have to give people the universal code to get in which completely defeats the purpose of having a "gate community". The pools are too small and too few for 500 units to accommodate. Both are overrun with drunk people and huge parties on nice weekends. The management doesn't seem to care about random people walking through the open gates and waiting around for someone to open the pool gate for them to get in. AKA Non residents swarm this place. The laundry rooms are gross at best and half the washers and dryers eat your quarters unless you smack the machines to make the quarters drop into and be counted. Half the time their "notices to residents" don't actually come through and so you run the risk of not having water to your apartment without notice and they're response, oh we posted it in the laundry room yesterday that it would be off. Moral of that story? Do your laundry EVERYDAY so you can see they're pathetic attempts to contact residents. All in all this place has SO much potential but is really missing the mark. They charge far too much for what you actually get and they really need to do a better job of training their leasing agents and getting a consistent message and attitude out to their potential and current residents through their leasing agents. Once my lease is up I'm done with this place and going to move where the rent is cheaper, the grass is cleaner (littered with dog poop and trash here) and the residents are more hospital and older. My advice: Look elsewhere before you decide on Mariner's Cove Apartment Homes. The Gables, or Loma Palisades or The Submit would be worth checking out.

STAY AWAY! This is by far the worst place I have lived. Initially the staff is great until you sign the lease. I started renting in February and at first it was nice. Since then it has all been downhill. Here is a list of the issues I have had: Since February I have asked numerous times to get these issues fixed to date they have not 1. Kitchen sink leaks 2. Both bathroom fans are broken 3. The closet doors (not easy to open and close) broken 4. Cannot use my porch being the sprinkler sprays all dirt and leaves on it (sprinkler off but left the porch a mess) 5. Infested with spiders inside and outside the apartment 6. There are termites 7. Mold grows all over the apartment 8. Rent website goes down frequently from everyone trying to pay at same time (Since July I was told the late fee would be refunded...... I am still waiting) 9. Our dishes and groceries stick to the cabinets Here are a few small things that are irritating that I would not normally complain about but I HATE this place: 1. 10 dollars a spot (if you do not get covered parking) no guaranteed spot typically have to park 4 buildings away 2. The spas are ALWAYS dirty 3. I was told to take plants off my patio (cleaned it when I first moved in but realized quickly it was futile due to sprinkler) Apparently it is ok for some, empty alcohol bottles are also welcomed! 4. I can hear my neighbors go to the bathroom in the morning... gross! 5. The sprinklers spray the sidewalks mostly (have to walk in the road to not get sprayed if possible) Worst when you have clean laundry and have to walk through them to get to your apartment. 6. Office does not accept packages, drivers told to throw packages over porches. My roommate and I always want to yell don't do it when we see perspective renters. Also the staff is totally fake. They only acknowledge you if they are in front of perspective renters. My roommate and I are on the hunt for a new place ASAP!

If you love dealing with cockroaches on a regular basis, shitting parking at all times, dog shit everywhere, and unhelpful, and completely incompetent office staff, go ahead and sign a lease here. Signing a lease at this joke of a place was the worst mistake I've made in a while. We decided to give it a shot contrary to all of what we read on Yelp. I PROMISE YOU EVERYTHING YOU READ HERE IS TRUE. Everything seemed fine until we signed our lease, after that it seemed like we weren't a priority to staff. We had the intention of getting an 8 month lease to give us the option to leave if we decided we didn't like it. After 8 months we decided we HATED IT and went to give notice. Come to find out, they gave us a 15 month lease and said there was no way to break the lease. THEY TRAPPED US. All 3 of us living there, spoke to the agent TOGETHER and we're all of the understanding that we had an 8 month lease. The agent VERBALLY CONFIRMED our lease agreement then changed it after we left to ensure they had 7 more months rent. TOTAL SCAMMERS. They'll nickel and dime you and every chance they get. Speaking of which, our deposit we payed at move in is now almost half the amount we actually payed according to the office. I'll be hiring an attorney and pursuing legal action. Even more disgusting, a week after we moved in, we noticed cockroaches. The staff had hidden glue traps all over to hide the INFESTATION until were settled in and it was too late. We had to have our apartment sprayed every week if we wanted to keep bugs out of our home. (In order to spray, you have to remove everything from your kitchen shelves, bathroom cabinets, and cover all your belongings or you'll have pesticides all over your things..) needless to say, it was a HUGE hassle. Furthermore, when we asked to have our place sprayed the company either never showed up, or came way before or after the 5 HOUR WINDOW they ask you wait for them. If you look at recent videos of this place, it truly shows the severity of the cockroach infestation. Parking is a joke. They pass out more parking passes then there are actually places to park, so finding parking after 6 pm is almost impossible. The only other option paying 30$ for a cover parking spot. The pools and jacuzzi's are always disgusting... Gym equiptment is trashed and hardly works. And the dog park is again, INFESTED with fleas. There's dog shit everywhere. (I know it's dog owners responsibility to keep up with their dogs, but if that isn't done staff should look after the grounds) The apartments themselves are beat. Wood rotting through the apartments. Dilapidated kitchen counters and kitchen appliances. We've had to hand was all of our dishes because of the disgusting and hardly working dishwasher. Garbage disposal doesn't work and leaks water below our sink, which is rotting and molding. We asked maintenance to fix both issues but nothing has happened. Keep in mind, I have nothing to gain from this post. I just hope I can save whoever is reading this the wasted time we had to endure while at this place. PLEASE DO YOURSELF A FAVOR AND AVOID THIS HELL HOLE AT ALL COSTS.

If I could give this place no stars I would! First off they do not care about their residents one bit. They make you pay to park in unassigned spots and then tow you in the middle of the night. They basically say "F*** you" when you ask them why they towed a residents car that is registered in the lease and was parked legally. How can a business be so cruel to their paying residents. This place isn't cheap either! Cannot wait to leave this dump! They really need to get their act together before all their residents leave for good!! Management has changed like 5 times since we moved in a year ago and the office staff is never the same... Looks like their own employees cant stand them either. Like other posts have said - don't even think about moving into this place - run away and run away fast!!!

THIS PLACE IS HORRIBLE. I'm military and I lived there for @ 2 1/2 years. the first year are so was fine but the last year was horrible. I was sucked in the cove b/c it was close to base, has a gate and look nice from the outside. You have kids that jump the gates daily, sell drugs and hand around the pools. Management does subsides housing which means ppl pay by what they make, which means a bunch of low life's and there kids get to become your neighbor. I was paying 1,500 a month for a 2 bedroom and they told me i had to make 4,500 to be eligible to move in. I get there and low life thugs are my neighbors. LOL /new management comes in and trys to clean up but makes it worse. They come out with a new decal every few months and tow the cars that don't have the new one. Out of 30 months living there my wife drop of the check 2 days late and the hit us with a late fee. I have seen ppl get there cars stolen and kids nearly raped. If you have 1,500 bucks for rent don't live here. Move to a nice place with a higher class of ppl. The turnover rate is high amongst neighbors but the low life's stay bc they have too. I moved out as soon as my lease ended. DON'T BE FOOLED BY MANAGEMENT POSTING NICE REVIEWS TO GET YOU TO MOVE IN. BE SMART AND SAFE.

Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.

AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!

I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!