Communities

I moved into Mariners Cove in the middle of June. When I viewed some of the units, Anthony informed me that 7C - the one I intended to rent - had a $500 discount off the first full month's rent in July. I called four separate times and was even told "not to worry about it" by Anthony. That management would "take care of me" and apply the discount to my rent as had been agreed to.  I followed up several times and each time I was put on hold or told I'd receive a call back. This has never happened and now my account is showing as late, including a $100 late fee. I thought I had fallen through the cracks or maybe the management team is busy - until I saw the same type of shady dealings in a couple of reviews on Yelp. Below is the contents of the email I just received: -------------------------------- Hello, This is just a quick notice to follow up on the demand that was delivered to you.  On 7/11/17 we will have to begin the legal process which will incur additional fees to your account and begin the eviction process.  Please make your payment in full today to avoid those additional fees and bring your account current.  You can reach us at 866.286.0875 if you have any questions. Thank you, have a great day! Vanessa Community Rent Team Community Support Team Desk: 866.286.0875 Fax Line: 720.493.6590 Our Mission: To consistently provide quality apartment homes in a respectful environment delivered by a team of people who care. ------------------------------------ I have reported this apartment complex to the FTC and the California Attorney General's office for committing fraud. I believe they are intentionally "stealing" this money from tenants and using the threat of eviction as a way to continue stealing. I have never been so disappointed. I wish I had read the rest of the reviews here to see what kind of shady people I was dealing with before I signed anything.

Just the worst. Non stop construction. The parking situation? Good luck. If you like peace and quiet and like having a parking spot, KEEP SEARCHING. Management has little to no care for their tenants.

Roaches are everywhere as soon as you move in because the whole place is infested with them. They are nice when you move in and then threaten to sew you any chance they can so that they can take your deposit towards the end of the lease. This place is full of empty units for a reason. And like a sales person there trying to make as much money off you as they can. I 100% regret moving here and you will too . If the sales staff don't get people to rent they don't get paid. Look at all the lawsuits this place has before you make a decision. We have lived in an unlivable cockroach infested apartment for too long everybody in our unit has them and they won't address this problem. We have made multiple attempts to contact the office, the only time they contact us if after we write a bad review on Yelp

Don't live here. Just read all the reviews below. They pay to hide reviews too. So if you think the reviews you can actually read are bad, there are worse ones. I regret moving to this place every day!!

Worst place ever!!! My place was broken into and they stole everything, when I reported to the office they were like "too bad". Not to mention the tires to my BMW were slashed and on 2 different occasions cops were doing a drug bust! Not safe for young women or families. Its a shame since it is a great location

Very bad customer service my husband and I had with this lady called Gabriela:-( I dont know what got her mad to seeing us?! all we wanted is to ask her for information in detailed ...... Well some one must have set her off before us talking to her.... hey not my problem ! why in the hell she has to be rude to us i still cant understand it! I dont have to explain to her my personal stuff out loud in the hall way ....privacy is all I needed in the office to taking to her! Thats the end of it. Its a BS, they call it good customer service its a joke!

We paid rent, deposit. We moved from Boston and we found this place 1 month ago. We forward our all mails, changed address. Insurance new license etc. We signed lease and before 6 days left for move in, they send us this email. They want us to wait end of September which is its happened second time. Now we dont have place to go and we have to figure out in 6 days. This people are scammer and DO NOT MOVE THERE.

The location of these apartments is great - close to shops, the beach and freeways. The lanscaping is always really nice too! This places charges you to do anything. When they implemented the parking fee, I just photoshopped a fake sticker and put it in my window. I suggest you all do that! That was what pretty much made me want to move out. They called it a "recovery fee" 5 bucks a car, but they never said when they would be done "recovering" fees. In fact, the management said the fee was to cover curb painting and carport lightbulbs. If you do the math, there are 500 units and at 5 bucks a car per month times 12 months that is $30,000 that AIMCO makes a year and some units have two cars!!!!!!!! BTW, did you all know that your tax dollars went to AIMCO? Yes, the stimulus plan awarded AIMCO a lot of money to make addordable housing available to dirtbag section 8 people all over the country. So essentually, they raised the rent on everyone, now charge for parking and now get my stimulus tax dollars to help the poor and lazy! YELP took down my homeless people pictures - I took them from my apartment when I lived in MC because they are always hanging around inside the dumpsters. Shame on Yelp for censuring what the Cove actually looks like. Oh, last but not least, dont expect any of your rental deposit back. Its a very low deposit so that you wont sue them in small claims court. Basically, they tell you to get touch up paint in the office and fix the walls and clean based on the inspection list and then they take all of your money and send you an invoice from the cleaning company (probably owned by AIMCO). There are PITBULLS EVERYWHERE on this property but it's your job as a resident to ensure that you notify the office of where the pitbulls live so they can do NOTHING about it. I would give this place zero stars if I could. DONT MOVE HERE, RUN AWAY FAST.

I have lived here for a year now and sadly have another 3 months left on my lease. The first 8 months or so were fine, no real complaints other than the playground near our apartment is constantly filled with teenage kids and younger children with no parental supervision. I never felt safe letting my kids go there alone. I always had an issue with parking and it became a serious issue when I began working nights. If you come home after 7pm there will be NO parking spots available. There were many times when I had to park so far away it took 5 minutes to walk home in the dark. They finally decided to do something about the parking issue last month and my car was towed because my pass wasn't "visable". Keep in mind we pay additional monthly to have our own parking spot. After $260 to get my car back they said I shouldn't have any more issues with parking because they would be towing vehicles without a parking pass. Unfortunately there are still never any passes and I have a feeling I was one of FEW that fell victim to being towed since nothing has changed. Our nice and quiet neighbors next door have been replaced by a chain smoking couple who smokes so much in their unit my apartment smells like a bar. When I called the office they said the other apartment can smoke and there is nothing they can do. I have also noticed more partying and a younger more rowdy crowd moving into more and more apartments. Overall great location and price but not worth the hassle of parking, partying, and horrible office problem management. Can't wait to move!!

This is the most incompetent unprofessional group of people who I have ever tried to talk to at any type of business in my entire life. We ended our lease early here as we had to move out of state, and had been ready to pay our early termination fee, but were not given any instruction on how to do so even though we sat down with the leasing office twice. Once when we put our two month notice in, again when we turned in our keys. All payments were done through their online tenant portal, so we kept close eye to see when the fee was there to pay. We received a statement two days after our move out date that said we had a zero balace due, and that we were actually getting a refund from our deposit. A week after that they sent us another statement that said we owed over $14,000! We called to get it squared away with the leasing office, but they didn't want to work with us, and said that the termination fee is the only fee that doesn't get put on the tenant portal and we were responsible for making the payment even though they sent us a zero balance statement! They never called, never sent anything in the mail, nothing. Now they refuse to let us pay the fee. I regret ever moving into this place. These people need a course on how to communicate with the people who pay them every single month! Go elsewhere... they will find a way to screw you over!

If I could give this place zero stars I would. I have lived here since September and as soon as I moved in I wanted to leave. Right after signing my lease I was told I wouldn't be guaranteed a spot and no carport spots were available. They do not have enough parking spots for people living there. It also costs money to even be able to park in the complex even though you aren't guaranteed a spot. I have come home after 7pm a lot and there be literally not one spot available. They do a terrible job of monitoring "guest" parking and people parking here without permits. You are never guaranteed a spot near your apartment even if you request a carport spot. Someone also went around keying people's cars so I got a bunch of keyed markings all over my audi. The paint on the walls, cabinets and doors are so incredibly thick you can tell you do not take the time to sand down previous paint and redo it properly. My cabinets are all withered and warped at the bottom. There are giant cracks around the drain of my bathroom sink. The bathtub creeks every time I step in it and I am not a heavy person. I have to body slam my door every time I go into my apartment because the paint is STILL sticking to the wall and I've lived here for 10 months. The toilet is beyond "low flush" and just to flush toilet paper down the toilet takes two flushes. Trying to get any remourse or help form the property management is a joke. They do not care about your needs or your problems. I was told to "just pay with a credit card" when I was having financial difficulty during the COVID-19 breakout when it first started and I was unemployed. My dog was attacked by two cats with the owners present costing me over $2,000 in vet bills and the property management has done nothing to help me and nothing has happened to the tenants. They do not do a good job of enforcing the "no smoking complex" policy and people are constantly smoking weed and cigarettes by my apartment. They treat the back of the complex way worse than they do the front of the complex. There is a running joke that the back of the complex is "section 8 housing" because of how shitty it is. The grass almost never mowed and is like a foot tall most of the time. There are raccoons all that raid the trash cans at night because they do not close the dumpster lids. the dumpsters are always overflowing and people leave mattresses at the end of my street on a regular basis that just sit there for weeks. The gate is also a joke. It's broken most of the time and open so anyone can come in. They never change the gate code. Homeless people are constantly in the complex either trying to use the laundry rooms or syphening through the dumpsters for bottles and cans. Run far from this place.

This is the worse place i have ever lived in, it looks nice at first glance but the parking issues laundry problems and the host of other issues listed by everyone else speeks for its self. I called the customer relations number and got the run around on the issues I DO NOT RECOMMEND MOVING HERE when my lease is up im gone. I"m tempted to break my lease and move.

Well, here is what I have to say about this place AGAIN, and I hope that people actually get to see it this time, because my reviews keep getting "filtered out." This is the last straw. After disputes with the office for not having hot water, them adding miscellaneous charges to my account and threatening to evict me within 24 hours over a few dollars (twice), and slew of other issues... I have moved out before the end of my lease (agreeing to pay what I owed for the duration of the lease) because I hate this place so bad. So what is the office doing now? Holding my security deposit until the lease is up. I gave notice in October that I was moving out on November 16th, which I did. They put into the computer that my move out date was December 30, which is conveniently the last day of the lease. Now they "can't move me out of the system until my move out date" and then they will cut the check for my security deposit. I have made numerous verbal and written requests for my deposit, citing VERBATIM lines from THEIR OWN LEASE AND CA LANDLORD/TENANT LAW, that they are Illegally keeping my money and they basically laugh at me and tell me too bad. They also clearly explain in their own "Move-Out Instructions" to schedule the shut off of utilities for your date of move out, which I did. They are now billing me third party for gas and electric for a vacant apartment. They insist that I'm financially liable for the rent and they are not allowed to rent it out until our lease expires, but they won't let us have the keys back or even let us into the apartment to make sure all lights, etc. are turned off. So, for doing what they told me to do, they are now extorting money from me by billing me third party and adding a surcharge for it. DO NOT MOVE INTO THIS PLACE, THEY WILL TAKE YOU FOR WHATEVER THEY CAN GET FROM YOU. After calling to speak with the manager Maribel over a dozen times and never receiving a single call back, writing 2 formal letters, and calling the Aimco Customer Service department 3 times, no one seems to care about what I have to say and insists it's all "company policy." I have filed a complaint with the Better Business Bureau and am now consulting with an attorney and filing a lawsuit in small claims court. I am done letting Mariner's Cove and Aimco walk all over me!!!!!!! YOU HAVE BEEN WARNED!!!!

Live here for 3 years. been broken into. the building are out of inspection. Mold infestation.The main office was broken into look on yelp everyone that lived here personal information and ss number where stolen,. they never notified the tenants. The business office harasses you. Even with the rent being 2500.00 The want your friends that visit to be on your lease, they tow visiting people over holidays even after being notified you have a visitor. they have mold, spider that cause allergic reaction. it is a pet property but they don't spray the common areas for fleas. Caused my 4 year old cat to die from having flea infestation in his stomach. A in door cat never had a problem with flee until I moved here lost two pets on 45 days to the pest problems on there grounds.You pay for covered parking but the landscapes blow the dirty onto your car. I have picture where they wood chip trees in front on my car. I had to rub out and cover my car. Then they tell you you should wash you cars. They discriminate against paying tenants. And,. Treat the section 8 people like gold. Where paying there rent. But the paying people get harassed. If you would like more information please feel free to look at yelp. And, I have several tenants that where her for years that moved out because of the constant harassment. they discriminate against Caucasian people. the wash machine tear up your cloths, and take up your money there Jacuzzi are kept at low temperature for children. so basically it is a kiddy pool instead of a Jacuzzi. Do I need to go on? Seriously find a better place. unless you want to live in a communist area. Amico has a class action law suit against for the same problems in Texas. Look it up. I pay my rent but still get harassed I am looking forward to the court date! They got rid of a good manager that got the property up to standards, and hired a unacknowledged one. that has no experience let alone qualifications, nor customer service. Seriously when a manger watch's your house to see whom visit you. And tells you personal friend is not allowed to visit unless there on the lease. then claims it is your partner. is pretty pathetic. UPDATE: 2 days before the court date I so longed for the uneducated crazy manager had to men come to my door. I thought it was UPS because I was waiting for my sons replacement phone. When I open the door I had to unknown man start taking pictures of me. Since one I recognized one as the Crazy managers BF. I asked what do you want and he said to do a property inspection? I told them to do that you have to give 3 days notice. And it is pretty pointless when our court date is in 2 days. . I slammed the door, locked ever bolt on it. About 2 hours later. And, still waiting on the delivery of the cell phone. I answer the door again only to have the crazy uneducated manager start screaming at me. I was like what are you doing? You do realize you are breaking the law! I will see you in court in 2 days. shut the door again in which she proceed to BANG on my door for several mins. Until I threaten to call the police. Long story short, They lost in court. So, if you are looking to rent long term or short. Don't let the gated community give you a false sense of security, or assume the higher rent places you in a better place. I lived out of state and rented it off the internet. I was actually fooled. But those of you that live around here. Open your eyes. I am happy to say my New Flat is great and I cant wait to never step foot in this place again.

This place isnt run by professional management

DO NOT MOVE HERE management is so sketch and we got completely screwed out of our deposit when we left the apt in mint condition. Called aimco the main office to make a formal complaint but the management at mariners left no paper trail of us paying the full deposit... Maintenance men are creepy as well as security at night... there are a bunch of addicts that live on sight and some lady literally tried to hang herself in front of our apt outside on a tree. Hot tub is always broken, our bathtub was always clogging and they would shut off water randomly all the time, washer & dryers half worked and didn't work. Pretty expensive for the actual worth of the unit.

I feel like writing this review is very important, many of us who want to find a place to live want to find a place we can afford, and we can be comfortable in and this is not the place, Before moving to Mariners Cove I spent many months looking for a home for me and my son. I came across Mariners Cove because my daughter had just moved in. This complex and some of the units are being rented out for individuals on a fixed income. For example, instead of having to make 2 to 3 times the rent your income has to be less than 60,000 a year to qualify. This was great news considering how difficult it was to find housing. It was only 300 cheaper than the normal rent advertised just easier to get approved. Well, I never got to see the unit prior to moving in. I was ok with that considering I was getting a place for me and my son. That was my first mistake. Please make sure you tour your apartment. I guess since my apartment was 300 dollars cheaper, we didn't need anything upgraded. We had scratched up wood flooring, very outdated wood rotted cabinets, dishwasher that didn't fit in the hole it was made for, a refrigerator that barely closes. I can go on and on. I didn't complain because again I was grateful. When moving in I had no idea how poorly the units are built, if you have sensitivity to sound (stomping neighbors) you will go crazy. It is awful even communicating with my upstairs neighbors (we get along great) it is horrible you can hear everything possible. There is no peace in living here do not plan to relax they have leaf blowers every single day blowing nothing but air, (definitely a waste of company money) I have a downstairs unit and I cannot put anything on my patio because the leaf blowers blow all the dirt on your patio. I would not advise anyone to go swimming I was sitting at the pool with my daughter and a older man started shaving in the hot tub it was the dirtiest thing I had ever seen and then went into the pool with blood on his legs. I reached out to the management and sent her pictures and never got a response. Management is a whole other issue. Very unprofessional, she only responds to you when she feels like it. I have tried to communicate with her many times. It's pointless. She definitely plays favoritism and I definitely feel like favors her own race. I have proof of that but won't post that on here. I have many problems with management and cooperate when trying to make payments on rent. I was hurt badly at work and put on disability. I received some help with rent from some resources in our community and when attempted to pay rent they denied taking payments from my outside resources. This has made it hard for me to live here. Be aware that your total monthly rent will be higher than what you think when moving in lots of different fees. They will raise your rent 8% every year. I have dealt with so much in one year of living there. I even had maintenance come in my home without giving me notice, we have touch pad locks on the door so they can enter at any time. I still do not know to this day why they came in. My daughter moved out after a year of living here as well. My next-door neighbor moved out because he couldn't handle the neighbor upstairs and his 4 kids running and stomping all hours of the night (I could hear it in my apartment as well.) I know I sound like a total Karen in this review, and I have never felt the need to write a review on a apartment complex, but living here for me has been absolutely awful. If I can save anyone the hassle just keep looking elsewhere don't settle because the price seems good, it's all a trick to get you in. Being on disability for a year now and trying to make it work in this complex has been the worst experience ever. I really hope they can make some changes, or they will have some major lawsuits pending.

I personally do not live here but know someone who does..Last night I got my car towed from here and had to get it out for $400!! First of all they don't have any signs up stating that you need a Visitors Pass to park.... they leave it up to the residence to tell their guests and hand them a pass... that's insane! And just proves that by not planting signs everywhere warning people about the enforced passes needed, they want you to get towed! It's like mariners cove is in it with the tow company... I wasn't even parked there more then a hour before it got towed! Sketchy! Come on have some decency to put up some signs so this doesn't happen to others! I spent 3 hours at Western Towing in line!!! and missed work to pay $400. I'm sick to my stomach about this.. I will personally make sure to pass this along to anyone that is looking to move into this complex.

AWFUL!!!!! RUN!!!! DO NOT RENT HERE !!!!!! AWFULLLLLL!!!!!!!!!!! Absolutely do not have Derreck sign you up! He leaves stuff out and has no idea what he is talking about ! Hilarious ... we were taking care of a friends pet for a week and got charged for having a dog for three months... this is hilarious because our neighbors across the way had about 8 people living in a two bedroom... their worried about pet rent when there are 3 plus generations living next door in a 600 square foot apartment. The manager never returned my phone calls and blew me off for weeks. Lived there for three months and it was the worst place ever !!!!

I've spent two years here and it's been pretty good. Now they are forcing people to pay more to park...complete ripoff! I just got home at 6 on Sunday and there is NO WHERE for me to park -- unless I fork over additional cash for the now "premium" spots. As a result, there's no parking for me and absolutely no guest parking available either. NOT the terms of my original lease, so I'm going to look into breaking it. There is no longer safe and adequate parking here. Tenants are being forced to pay $30 a month to park at Mariner's Cove -- like our rent isn't high enough! Horrible.

Such a noisy complex and rude staff. Only regrets

The level of unprofessionalism is astounding. My husband and I just left there, and I can guarantee we're never going back. My husband is in the navy and I have his power of attorney, something I made clear to them every time we spoke or rather I tried to talk to them. They never returned any of my calls, even though I made it clear that my husband was deployed and couldn't speak with them. And the one time I did speak with them (before I moved out) they didn't at all listen to anything I said, and called my husband back in. Luckily he hadn't shipped out yet, because clearly I'm not important enough to speak with, again even though I had the authority to do so. Other than that, the property was nice, the apartments were okay, nothing special and very dark, but the location was nice. 10/10 would not recommend, take your money elsewhere.

if you think this is a wonderful place to live read the following article and then decide.http://www.10news.com/news/31359309/detail.html?taf=sand This arrest happened on Tuesday morning, and Wednesday afternoon there was an attempted break-in in an apartment across the parking lot. On Thursday afternoon there was another attempted break-in in the apartment across the walkway from our complex. Management has not said anything regarding the arrest. Aimco doesn't care. When you talk to upper management all you get is corporate babble. In five years that we have been here this place has slowly gone down hill. The rotation of managers (5) in five years tells me that there is something wrong with the company. We are moving in five days. I pity those that have to stay. It's not going to get any better.

FRAUDULENT!!!! I went to check out this place and thought it was a good option. In talking to the leasing agent WARREN he offered some discount program and it seemed like a great deal..... .....as the saying goes, IT WAS TOO GOOD TO BE TRUE! When all was said and done visiting the units and property he then asked me to pay deposit to hold the unit (500dlls) and after two weeks of back and forth's finally the leasing agent told me I couldn't get in the program so I went to get my deposit back; WARREN said I will be getting it within 5 business days that was almost 2 weeks ago!!!!!! I called back to inquire about my refund and WARREN informed me the refund had not yet been processed and that it would take another 3-5 days!!! I have spoken with the Manager MARIBEL and other staff members JENNIFER and left voicemails to CUSTOMER RELATIONS. I have also written emails to their Regional offices. MARIBEL keeps making excuses and avoiding me at times. Have still not heard from her superiors and at day 10 I still haven't received my 500.00 dlls that I gave in good faith. Funnily enough the money came out of my banking account that same day and it's taking two weeks and counting to get it back! STAY AWAY FROM THIS PROPERTY FROM ANYTHING MANAGED BY AIMCO and if, after reading my review, should you chose to go for it do not give any money upfront and do not believe any promises.

****Edit***** You people with the mold in your homes, on your shoes. You need to get out now and sue them that's so detrimental to health. These people are downright assholes to the point when I signed a lease (several years back when I was a kiddo) I was warned that someone would be knocking on the door if I put anything on the porch. I moved in one night and it was INFESTED with baby cockroaches. I turned out the door and left. Kept the keys and used the pool I lived literally across the street. Used the jacuzzi and pool for years.

My roomate and I moved in here in 2011 and signed a one year lease. At first glance this place looks amazing. 2 pools, gym, parks, plenty of parking, pet friendly, laundry rooms, etc. However, this is not the case. I have had my fair share of living in San Diego, as I tend to move year after year. Never once have I felt so compelled to come here and alert the community about such an awful place. To start, the customer service is beyond terrible. Everyone in the office has such a rude tone and never welcomes you with a friendly hello upon entering the office. In addition, they lost my rent check on two separate occasions and attempted to charge me a late fee. In the end, they realized they lost my check in their pile of papers. Never did I receive an apology for coming home to an eviction notice for no reason. In addition, those perks that seemed so wonderful in the beginning are only to draw you in. The 2 pools were always dirty and at least one was always broken. The parks are never crowded with children, but rather middle ages teens or adults making noise. The complex is surrounded by drug dealers, which only brings in more unsafe people enter your living community throughout the day and night. The parking is a nightmare! They tell you that it is included, and that you even have plenty of guest parking. However, they don't tell you until you sign the lease that people are able to buy "upgraded" parking under an overhang. Ultimately, this leaves others, including yourself if you don't buy the upgrade, having to park very far from your apartment in an unsafe neighborhood. The apartment itself is in good condition but be aware that it is like a cave, with no real windows to let the sun in. The apartment they showed my roomate and I before signing the lease, which was an "exact model of the one we would be taking" was a lie. We had no mirrored closets like they had showed us and our heater was smack dab in the middle of our wall in the living room. (Not off to a convenient corner like the one they showed). But of course, the lease is signed and it is already too late. Be prepared to lose your entire deposit and even owe more. Our walls and carpet were in PERFECT condition. We never painted and even had the carpets cleaned before we moved out. We still got charged $95 for wall damage and $400 for carpet damage. I am currently trying to fight these charges and alas, they have no pictures to prove these damages but refuse to give in. I have NEVER been charged for damage in all my years of renting. Like I said before, I have NEVER given such a low rating to an apartment complex or had such a bad experience. Generally I am on yelp to only rave about a company. Please do not take these reviews lightly and be careful when signing a lease with Mariner's Cove.

Such a bummer that I have to write a poor review for this community because I had high hopes when I moved in. If you want to live somewhere that cares about the livelihood of your family and will do at least the bare minimum to care for you as a tenant- then this is NOT a good community for you. They won't even do the bare minimum. Their leasing office was a mess when I moved in (2 years ago), was a mess when they changed managers (she was super disrespectful) and now the old manager is back and still not doing a very good job of even responding to tenant concerns at the very least. I have had a very SERIOUS situation with our neighbors, to the point that I have had to contact the leasing office more than 5 times and cops multiple times. They have some sort of drug, partying, violence and abuse issue going on. It took me about 5 emails to the managers, walking in to the leasing office 3 times and emails to the AIMCO regional office for them to even address the issue and all I got was lies and false information about "inspections". My toddler is drastically affected in his every day by this and they can care less about helping us resolve the situation. I have even gone in there begging they help us. We've asked that they waive our lease break fee so we can get ourselves out of this situation and they aren't willing to help with that either. I do NOT recommend giving this terrible community your hard earned money. To top it off, in the past few months we've also had the same issues the girl below mentioned: -Mold all over my shoes and clothes and they said they can't identify there is an issue. -My friend's car got towed when the NEW parking policies were never announced to us. $600 dollars later since it was on a weeknight!

They stole my deposit with a lot of unbelievable fees, just it...

Theres one security guard who will stalk you and will ask you if you live here and tell you to leave the area while youre standing on your doorstep and question you if hes sees you again going to your own damn apartment overall these apartments are in a nice area but the guards and some of the neighbors are unbareable

This place is terrible to live. Everyone that I know that has lived here has hated it and I wish I had never moved in. Since moving in, I have had a leak in my bathroom that lasted a month, a broken refrigerator, a leak in the kitchen. I've had two leaks in the sinks and when I moved in, the dishwasher and stove were broken. The service that I have received has been awful. People are unhelpful and at times downright rude. The only really helpful one has been Melinda. This place stinks. I can't wait to move.

I moved in here exactly one month ago and as of this morning we are looking for a new place. Although it looks decent from the outside, you will quickly discover that the tenants here constantly attract the San Diego PD (we have drove in to see a trio of police cars near our unit a total of FIVE TIMES in one month). There are loud tenants late at night, a constant smell of cigarettes, and insufficient guest parking. They are a pet-friendly community, which means that you may have to shoe off cats from your car every morning before you leave to work or school. Parking is another issue, since many tenants have friends that seem to ignore their restriction to "GUEST PARKING" and will park in your spots. My roommate and I have also on numerous occasions have tenants park in our RESERVED spots that we are being charged an extra $20/mo for. The only remedy is to leave a note on the car (which then makes it awkward if the vehicle belongs to a neighbor) or tow. Again, another charge for something that we are not getting value out of. If that were not enough, there were an abundance of problems upon move-in. Our carpets were not cleaned, and after they were initially cleaned, had to be re-done the next week. The bathroom power outlets were not working; one of the burners on the oven does not heat; we were without hot water for 2 hours one morning (with no explanation or apology), and WORST of all, the security gates surrounding the community have been WIDE OPEN for over 30 days. The leasing office has yet to fix the problem, despite sending out emails saying that they will be doing so. I'm sure there are worse apartment communities out there, but for the price we are paying, this is NOT WORTH IT. Please do yourself a favor and look elsewhere, and avoid having to break a lease and move out. Staff is courteous but essentially unhelpful, as the first agent we spoke with, Nalee was completely incompetent, and Jocelyn, who is nice enough, will speak to you in a way to get you off the phone or out of her office as quickly as possible. The only helpful rep. in the office is Julia. DON'T LET THE NICE LEASING OFFICE FOOL YOU - AVOID MARINER'S COVE!!!

RUN AWAY! DO NOT LEASE HERE! Let me begin by saying that I am a realtor here in Point Loma and I will literally help you find a different rental FOR FREE! Please do yourself a favor and avoid Mariners cove at all cost. I have had nothing but terrible experiences here. To begin with, for 10 months of my year-long lease I had a hooker and her pimp living beneath me. The hooker had "clients" over at all times of the day and night. This meant strange, creepy men around all the time. They also drank and smoked heavily and had parties all the time. It was the most unsafe, uncomfortable living situation I've ever been in. Management is a nightmare to deal with. I am a very low maintenance, easy going person but when my fiancé is getting howled at by the thugs living beneath me everytime she comes and goes, I'm going to certainly raise hell with the powers that be. The leasing reps are all nice enough, but there needs to be a serious management overhaul. The units are cheaply painted (paint was literally tacky all the time a year after move in). They will literally lease to anyone because they are desperate for any business they can get. The beauty and "charm" of this place is an illusion. Your money is better spent elsewhere and, as I said above, I will gladly assist you FOR FREE to help you avoid a terrible living situation.

I wish no stars were a thing ! Added a photo of illegal, improperly dated intent to enter paper work we recieved today March 24th no doubt because I have been posting these photos someone decided to act . Management has given less than 24 hours notice to enter . I believe that is an infraction against California renters rights. Don't live here unless you want to live in a ghetto!

I am really upset with the leasing office staff at Mariner's Cove Apartments. Even though this complex looks like a nice place to live, after my experience with these people (two staff members in particular), I'm thinking twice. Being disabled with mental illness, I was there to submit my application for low-income/Section-8 housing. They were nothing but rude and treated me like I didn't deserve a moment of their time. A man in the office told me he didn't deal with the low-income/Section-8 applicants and told me to visit the office adjacent to the front door and the lady there would help me. She wasn't in her office and, in fact, was across the way in the managers office for a meeting. I stood and waited quietly in the lobby, where he could clearly see me, for about 40 minutes and he did nothing - didn't even lift a finger. He knew she wasn't in her office as he walked buy me and her office several times to the copy machine. He could've just taken my completed application and placed it on her chair in her office, but didn't do that. Not a team player, I guess. The lady finally came out of the manager's office to tell me she was in a meeting, quickly turned around without taking my application, and walked back into the office where the meeting was taking place. She told me, the guy would help me submit my application. When I turned to him, he refused and reiterated that that was not his area. In tears, I finally went into her office and left my application on her chair my self! I have NEVER felt more humiliated, disrespected and made to feel like nothing, then with my experience here. These two staff members need to be fired!!! These people have no compassion or customer service skills what-so-ever and are definitely not team players!

I have lived here for over 4 years.And I had a flooding of my apartment with things ruined that they did not reimburse me.For the flood was a problem of faulty pipes on their part. Now, for the last month of March 2024 I have a mouse infestation. I have caught over 30 Mice in my apartment without help from the management team. And they still have not closed the hole where the mice are getting in under my dishwasher. It is now Easter Sunday. I was supposed to have Easter at my apartment and woke up to find 2 mice in a trap this morning.marabell the manger is no help I wouldn't move here

Cleaned and painted...only lived there a few months...I have a shoes off household...Got dinged on carpet cleaning, general cleaning and painting...I even got touch-up paint from the maintenance guy and carefully touched up minor holes from pictures and any scuff marks on the wall. It was perfect. Manager confessed that NO ONE gets all their security deposit back. No matter how much they clean and no matter how good the paint looks. They have to "Rehab" the unit every time. B.S. Their policy precludes, "normal wear and tear" as defined by the state statutes. Why should the tenant directly contribute to overhead? But when you move out of state...what are you going to do...other than YELP! Total rip-off. But I feel better telling you what to expect.

The maintenance staff is amazing - when we moved in both toilets were broken and had to be completely replaced No one, including Maribel, in the leasing office can or will help you with anything. The tennis courts are permanently closed > they are listed as an amenity in our lease. The pools are nice and the gym is ok.

I previously wrote a review when we first moved in. After living at Mariners Cove for a year, I wish I could take that back! We moved out about 7 months ago but I feel strongly about waening others! DO NOT LIVE AT MARINERS COVE! There are SO many rules ots ridiculous! The ammenities is how they sell this place. Let me tell you, the ammenities are hardly open and when they are there's so much rifraff you can't enjoy them! The college students they move in for the summer werenalways half naked sun bathing. I was a student not long myself but I would take my top off or wear a string bikini bottom that exposes my entire buttocks in a FAMILY environment! Numerous occasions we left the pool area due to half baked girls! Gross! The worst thing for us was that we weren't allowed to have anything on our patio! No chairs, no grill, no plants, no toys, nothing! They want everything "uniform". Well not everyone is the same and we all enjoy different things and have different tastes. If its not messy and gaudy, why cant we have plants and outdoor furniture? We had nowhere to store our bicycles and were co stantly receiving nasty letters because we kept out bikes on the porch. Its the worst place we've ever lived! Dont be fooled by the landscaping. They onky make common areas that can be seen by potential renters, look nice. They dont clean up trash behind the bushes and they waste a ton of water as their irrigation sprays sidewalks and parking lots! Way to go management! And what are the lawn guys doing blowing all the grass clippings and leaves onto porches? Lastly, there is a TON of crime!!!!! Quite a few bad apples with awful awful children that are constantly unsupervised and run amuck cussing, hitting, vandalizing, throwing trash everywhere. If you value your freedom (sitting outside and enjoying the weather, playing w ur kids) or keeping your belongings (bikes, grills, surf boards, etc) then DO NOT LIVE HERE! Its a huuuuge rip off! And don't expect to get a deposit back at all! Even if u leave it sparkling clean!!!! Money mongers with no real care for renters! The management disgusts me. The ONLY thing they have going for them is Warren, one of the leasing staff). HE should be the property manager!!!! He is the only one who was caring, unserstanding, and down to earth! The rest are mean & unprofessional! I HIGHLY recommend their competition. .. Loma Palisades or Pacific Breeze apartments! Amazing service and staff all around!!!!!!

Definitely listen to the other reviews. Warren is the man but aside from that, this place is a no go. We have lived here less than three months and there has been toilet, sink, sliding doors and patio light issues. The parrots are loud and annoying for an hour in the morning and at dusk. A drug dealer with a backpack full of marijuana was caught just outside my front door. He's selling pot at the kids park and by the pool. My motorcycle was stolen 20 feet from my front door in a well lit assigned parking spot between 9-10pm. It is not safe. We have heard about all the break-ins and hope it doesn't happen to us. It looks nice but there is some shady stuff going on here.

I looked at this place the other day and decided to write a review about how bad Derek, the leasing agent who "helped" me, was. But my oh my am I happy I left with such a bad impression based on what I've read about this place. With regards to Derek, he was incredibly rude, had completely zero knowledge, and didn't seem as though he wanted to get a sale. If he's any indication of what the rest of the leasing agents are like, and how the residents are treated at this place, I will strongly advise all who are looking to for a place to rent to NOT come here. You will be wasting your valuable time.

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

Although Mariners cove offers many great amenities, Mariners cove has recently become more greedy and started charging for under cover parking, making it so that there is absolutely no parking. I drove around the complex several times last night after coming home from work, only to discover that I was going to have to park outside of the complex in the rain. There never used to be a problem with parking before, but now their greed is making impossible to just come home after work....The rent is already to high for this place, but now they want you to pay just to park!!!!! Don't waste your time, don't sign a lease here

I would like to reiterate a previous review: DO NOT MOVE HERE!!! You cannot even trust what the management says. They are trained scam artists. The leasing agents definitely misrepresent the units, from billing to maintenance. One thing I noticed recently, is that we are now being charged for trash, even though we were told at signing, that this would not be the case. Our leasing agent also indicated that he had no idea what our monthly utility fees would be, despite the fact that the company has now included our conserve bill into our monthly rental bill. I'm just completely over the nickle and diming of this company. They charge us for parking, even though there is not enough parking. We have to purchase laundry cards that constantly break. The apartments themselves are full of silverfish and moths, and nothing is in working order. The amenities close early and open late. I could go on and on. With all the extra little fees, our rent jumps by over $100.00 per month. Totally unacceptable. I wouldn't be so irritated by all of this if rent wasn't so ridiculously high. I chose to rent here because I felt I would get good use of a heated pool (not) and clean jacuzzi (gross) after getting home from a crap day at work (9pm). I waste so much time looking for a parking space when I get home, that I barely get to enjoy any of this. I can't wait to move!

I am currently a resident and I can not be happier to move out in January. If your looking for a place to move into, do not suggest this place based on my experience. I have been living here for a year and it was mostly convenient for me to get to work. Here are some major issues yes they have plenty laundry rooms around the complex but only have one machine to add money on the card although when I first moved I was told they were going to install more, its inconvenient for residents that live at the back of the complex because the complex is fairly large. Also I had issues with spiders and a couple times I seen roaches, I keep a very clean apartment so this bothered me, I reported it to the front office but I never had anyone come and spray which is also a issues since you pay a monthly fee for pest control and I have never not once seen anyone around spraying. Before I moved in there I read a review saying that the management were con-artist and this is true. Not only do they make you pay 10.00 extra for parking if you come home after 7pm you are forced to park on the street or pay an extra 20.00 for assigned parking and since there is more 20.00 spots than the other you are forced to give them more money. You would think since you lived here you would would at least get one parking spot not here you pay for a spot that your probably will not have depending on your working hours and since I'm in the military my hours change. Also they will tow your car even if you live there and sure you get a discount but why should I have to worry about getting towed at a complex I pay rent for. I went outside late around 1am and I see this guy just running around with a flash light looking for cars to tow. They only come in the wee hours of the morning so they will be sure to have a least one person to tow and I'm sure mariners cove get a little cut out of the money residents pay to get their car back. The first time I got towed, I was towed twice by the way, I talked to the front office to talk to them, I asked why don't they give the tow company a list of plate numbers of the residents she explained that they don't give out personal information but I'm sure residents would rather have the tow company have their plate number instead of waking up to no car and paying 170.00 to get it out. I also asked what would I need to do if I lost my pass and the front office was closed she told me to park on the street. I was furious I'm like really that's really how you treat your residents. Also when I first moved in the residents beside me had a issued with mold which they had people come and clean but who is to say how many other apartments may have mold that has not been seen or reported. I am choosing to move because the prices are steady going up and the apartments are not worth what they are asking for, there is no parking and the management has no problem towing resident cars. Its obvious this place does not care about their residents but more concerned with how they can get more money out of the residents pockets and into theirs.

WORST PLACE EVER! STAY AWAY! This is a Scam operation preying on disabled & handicapped families. 100% Discrimination

I moved in blindly after Living in my own home for 30 years. I was relocated back to San Diego found them on a rental sight. When I arrived I was in shock! The arm pit of San Diego that is full of Black Mold, invested with bugs, and dendrites. Not to mention the management is incompetent uneducated in the field of rental real estate management. I switched apartments as a regular renter living in the section 8 government section. I would have better living. I paid way to much for way to long 2250 for unkempt grounds, and unkempt housing. After requesting maintenance daily for everything from un safe heater that has started fires through the complex to Black mold causing me to become very sick. They refused to repair major water problems, maintain the property. They can not even get a decent Manger to stay. We finally had one. But, the company refused to go with her recommendations. And hire a incompetent sales clerk with no training to replace her. Whom assume she is Queen of Mariners Cove Maribelle! She use staff to be her personal slaves carry in her groceries etc. When she came into the picture it went from bad to horrible. I was rob Aug 17 2012. Jump by a meth head neighbor January 23, 2013 at 845 am taking my dog to the vet.Had my personal information stolen from the main office which the reluctantly did not inform any of the tenants. Suffered major medical problems from the ex-poser to Black Mold. Had a home inspection done to show them what needed to be repaired. Which the proper manager was address. But When Queen of Getto started I showed her what the problems where. NOTHING I MEAN NOTHING WAS REPAIRED. I had pictures, test from mold air test done, thermo imaging done. They did nothing to correct the problem! Refuse to let me out of the lease.I stopped paying rent on May first 2014 ! When they would refuse to repair or fix any of the problems after 3 years of paying rent religiously. I went to court 17 days later showed there attorney the inspection report. She said you don't have to pay a dime, when do you want to leave. I said July first I had a deposit on a new apartment. She said if they want a money awarded they can take me back to court. No monies where award I agreed to leave the crap whole with wings on. But, The Queen Bee Of the Worse Place to Live in Coastal San Diego. Illegally reported false information on my credit report above and beyond. Not only did they keep my deposit she report a 10,000 debt to credit agency. Pretty funny I guess she doesn't realize wrongful reporting is against the law. But, I have a 250,000 suit against them now for personal injury. Beware of your health Mariners cove residents. And, watch your credit report. This is a perfect example of hiring uneducated personal to do a professional job. Wonder what what job she'll be qualified for next.(Burger King! Any one interested in the Class Action Suit please contact me. Beside the personal suit. I have been contacted by several current residents, and past residents on there past, and current problems. Aimco has had several Class action law suits against them for poor maintain properties. Now they have one more. Keep San Diego Clean of Slum Landlords, and Unqualified Property Management. PS CAROL the lady that is responding to all these post is not even a Mariners Cove Employee She is a Section 8 representative that works at the sight but only for Section 8 housing!

It's not so much this place is beautiful and gated with pools it's the fact that despite there being science behind how carpet holds, carries and grows bacteria and anything else you track under your shoes, the refuse to replace or update our unit but they'll remodel empty apartments for NEW RESIDENTS. NO LOYALTY FOR THOSE OF US HAVIG STAYED FOR YEARS.

The staff here showed me a new level of being dumb. Let me tell you, if you have to lease here, DO NOT GO TO SARA, the girl is very unprofessional and definitely not the sharpest, I am not sure how she was hired, I know 5 year old children who are much brighter than her. You should see the email correspondence between us, it is unreal, she cant even put a complete sentence together. If you then have a problem, which you will, she will refer you to her bosses Melinda or Maybel or who knows (some other useless bodies in their leasing office). These people love wasting time and running you through circles. If you are looking to rent in the area go to Loma Palisades, or another complex in the area, these people at Mariners Cove/Aimco arent worth your time and stress.

I've lived here for over a year, mainly because my wife and I have not had the time to move since we got married last summer. The worst thing that has happened to me was when the apartment above mine flooded while I was out of town- 3 inches of water throughout the apartment. I honestly felt bad for the management because they obviously had no power to make decisions- everything, from reimbursing my electric bill for all of their machines to getting a rent concession for the 2 weeks we could not live in our apartment, were all huge struggles. I have kids climbing on my motorcycle all the time, many children running around with no parents, and groups of kids who just hang out and look like trouble constantly. I will say they are one of the only places in Point Loma who allow large dogs. Overall, I feel like a bunch of monkeys in another state are making decisions for this place. Renters who have been there for years and have been no trouble are paying WAY more than new renters with 10 people living in a 2 bedroom place. Have spoken with multiple people who have had laundry stolen out of the dryer. Dog breed restrictions are OBVIOUSLY not enforced. I would NOT recommend anyone to live here under any circumstances. Read more: http://www.apartmentratings.com/rate/CA-San-Diego-Mariners-Cove-Apartments-1140428.html#userresponses#ixzz163Uouw2E

DO NOT LIVE HERE!!! DO NOT LET PEOPLE YOU CARE ABOUT LIVE HERE!!!

I came from Las Vegas to visit my son and woke up the next morning to see that my car had been towed. No warning sticker. My car had only been parked for a few hours when it was towed. Not sure who called but whoever it was sucks as a human being. This bullshit cost me over $300. Received a reply from George saying that parking is reserved for tenants and their guests. My son is a tenant and I was his guest. Maybe a warning sticker for a car that's repeatedly parking there but my car was there a total of 6 hrs before the towing company that you let cruise your property towed it at 2am in the morning. Pretty shitty business practice. Wonder what the kick back is.

Hey people if you looking to rent a apartment in here so be aware don't go on there big smile faces as once you sign the lease everything is gonna be over as they promise something else and deliver something else it's been almost 6 months I have requested the maintenance department to looking into my matter but there is nothing has been done until now and when I go and complain in the leasing office all they say is they gonna look into my matter I pay a good amount of rent and been living here for two years now it's been hell of journey with the management I am looking forward to complete this leasing and go to a nice place where people treat as people

Management has just changed hands and is absolutely awful. They will not help you if you have any issues and have no concerns about the quality of your experience at Mariners Cove. Paige, the new manager, has no idea what is going on and doesn't know how to run a business. She handles her problems like a child on the playground and has no idea how to deal with residents. She is known around the community as someone who is rude, immature, and unprofessional. They will take as much money as possible from you with no hesitation. The apartment themselves are mediocre. The gym is awful and appliances within the apartment are always breaking down. Listen to the reviews and ratings and find somewhere else to live. You will regret moving into these apartments.

Wow, WORST apartment complex I've ever lived in resulting in the worst year of my life. Don't move here. This place isn't worthy of my time or effort in explaining why, but if you read the rest of these reviews (especially the filtered ones), you'll get a good idea.

Moved here in June. Pros: swimming pools, gym, big bathroom, nice enough apartment. Cons: the plate is GHETTO. I can no longer have packages delivered here because I have gotten 3 stolen. 2 mountain bikes were stolen. There is obvious drug dealing going on and sketchy people hanging out in the laundry room and in the middle of the road. My apartment is way in the back and one time I saw like 6 punks in a van smoking a bong. Others smoking pot on park benches in bright daylight. it's pricy at $1500 for a 2 bedroom. My neighbors are weird and there's this cat that is ALWAYS outside my door and smells bad and I'm allergic to cats. Don't be fooled, everyone else is correct it seems nice at first but is just ghetto in disguise. The best thing about it is the location- close to freeway, OB, and sports arena area. Edit: I had been nice and given it 2 stars for the location. But according to the new manager, I can no longer have my 2 longboards on MY upstairs patio because they "can be seen from the street". Besides the fact that my apartment is in the way back and you actually can't see the balcony from the street at all, this is just stupid. When I asked to see where it said this in the lease agreement she pointed to the section about "common areas", but it clearly says common areas are areas that can be used by everyone. So not my balcony. I have a feeling that she is all talk and no action since many others are in "violation" of this ridiculous policy. When I singed the lease, the agent even told me about how great it would be to store surfboards on the balcony. Regardless, I'm sure they will be oh so happy to lose a $1600/month customer when our lease is up.

If I could give zero stars I would. Paige, the new manager, is impossible to get ahold of and could not be more unprofessional. If you look at reviews many people have had problems with management. The automated responses you get on here will never be resolved. Only combed over with an inconsiderate and placid response from management or someone else who has no idea what they're doing.

I doubt this will stay up very long. BUT WARNING TO ANYONE WHO IS THINKING ABOUT MOVING INTO MARINERS COVE. I'm still stuck here and its still awful. A couple of months ago, a KNOWN (Mariners Cove)neighborhood drug dealer took too much of the dope he was selling and freaked out. Scaring myself and the surrounding neighbors. The police were called, and management was on scene. Who do I see the very next week walking around talking on his cell phone in a suspicious manner... THE SAME guy who got freaked out on his own drugs! The management did not say one word to myself or other tenants that were around about what they were going to do about this, or even just reassure us that they would do whatever was in their power, so that something like this wouldn't happen again. Imagine if this guy had a gun, or what if their were children around. I'm not saying that Mariners Cove can stop people from doing drugs, I'm saying that this is most certainly NOT the first time that the police have been called about this same person...and he still lives here. Everyday I see more and more empty apartments, I can't wait to be the next to go!

I went to Mariner's cove, I visited an apartment with a value that would be good for me. The manager explained everything and I sent the documents to him. He replied that from my documents I could only rent another one with more value. HOW SO CAN THEY DECIDE HOW MUCH SHOULD I SPEND ON THE RENTAL ?? I arrived and I said that I could only pay up to a certain amount and that more was impossible and the manager simply didn't help. The apartment is good but the office is horrible! I do not recommend!

I have only lived here for 4 months and I'm so ready to pack my bags! After reading many of the other reviews I have to say my assessment of Mariners Cove is not far off from the rest of the reviewers. First off I would NEVER EVER rent from here again, nor would I recommend this complex to anyone else. Just like most of the other reviews started off, the well manicured landscape, gated entrances, and comfortable leasing office had me very excited to move in. I was horribly mistaken about the actual quality of the neighborhood. They DO rent to Section 8 recipients, and while not all Section 8 recipients are bad, it sure seems that there is a heck of a lot more crime in this neighborhood than there should be in a "gated community" that rents to Section 8 recipients. From personal experience our apartment was broken into and our valuables taken, next FedEx left a package at our door that was stolen, our neighbors have had 2 bikes stolen from them. These events are not just a minor occurrences at Mariners Cove, they happen quite frequently. Since we have been living here the SDPD have shown up numerous times JUST on our side of the complex, as well as the Sheriffs Department and Drug Task Force busting into not just our neighbors apartment but the apartment across the road from us. The management doesn't really seem to care about the numerous holes under the fence in the back of the complex near the Famous Slough, which allow for skunks and large quantities of feral cats to roam around the complex. It seems that no one can pick up their dogs poop, I don't know what is so difficult about it poop bags at Big Lots are like $3, as well as the complex providing FREE poop bags in the grassy walk areas. So much for the pristine landscape, its ruined when you step in dog poop every morning.WE CANT NOT WAIT TO GET OUT OF HERE.

I have lived here for a year and a half, and I can confirm the last two reviews. Overpriced, and they want to increase my rent by 50 dollars to re-sign. NOT WORTH the money. pick somewhere else.

Super expensive apartments first of all. Old property, Planes flying over you every 5 mins, Loud noisy environment, lots of robberies, my electric bike got stolen from outside my patio, my friends car was towed from outside my apartment, paid $400 AND horrible management. When you offer the right money they treat you all nice and well until you see those hidden charges. Just my moving out process has been a nightmare to deal with them. They illegally charged 3 days of the month AND charging me late fees for not paying my 3 day rent on time, i never got notified for those charges until the final deposit request, instead of returning my money they are charging for all the small stuff. We cleaned the apartment and left it in a tip top shape, they still charged us for "professional cleaning". This is a classic catch 22 situation and i got locked out of my own apartment the second day, could not even access my left over items. They are running a mafia at this place. Do yourself a favor, Please look somewhere else.

Aimco, who owns this complex, clearly is more interested in making money than in taking care of the place or in having happy tenants. They make the entrance and around the offices look very good, so make sure and look at everything in the apartment you visit, because the infrastructure is very bad. There was a very bad termite problem on our porch for the year lease we had it, they never took care of it, even though we reported it on several occasions. There are plants growing out of the gutters, so when it rains, the water simply pours onto area where you have to walk to get into your apartment. There is a lot of shoddy work with the drawers, cabinets, windows, and closets. A lot of the dog owners do not clean up after their dogs, so placing of your feet is an issue. The groundskeepers will blow all the cut grass wherever, including on your newly washed car. We just moved out, and they are charging us for touch up paint, which would normally come under normal wear and tear which is what the contract states. They are also charging us for cleaning the place, although we cleaned it very well. We have lived in many apartment complexes and have always received our deposit back, this place is the very first place that we won't receive it back. We found out that we had a balance for extra charges on the water bill after we received a letter threatening us with eviction or legal action, this was the first time they ever told us that we owed them. There are decent pools, that are cleaned Mondays and Thursdays. The gym's equipment is falling apart, it does get used a lot and isn't taken care of. If you choose to live in Mariner's Cove, and you do your walk through mark down any place that isn't painted. Be very exact about everything that is wrong with the place, if there is a spider web when you move in, write it down, if there is a fleck of paint off of the baseboard, write it down. Otherwise, you will be charged for it. Look elsewhere.

For one I have learned to rely on yelp reviews, Starting I would give everyone the benefit of the doubt on this site.If I WOULD HAVE READ THEE REVIEWS ON THIS PLACE I WOULD HAVE NEVER MOVED IN.Yes, the move in deal is wonderful. The prices for water/trash/sewge that they do not inform you on a diffferent story its atleast an additional 350. Also, lets play into par that they allow ANIMALS as a vet tech that is why I supported this place. Yes san diego is full of fleas and i know theyre everywhere but this place is infested.I have a kitten who is indoor and we have a serious problem as well as my neighbors.They will con you into water/sewage/trash that you will never know thee expense and dont get me started on parking.They con you into every buck and love section 8 which I have nothing against but they thrive on it.

Run for your life!!!! Drug dealers, theft, and the most vile management office whose evil rule you will live under! Not to mention the actual apartments are expensive ($1600/mo for 2 bedroom) and are pieces of crap and completely falling apart, roach infested, and are dark depressing caves. The pool up front and the workout facility is nice. That's where it ends. I have had my car broken into, my apartment broken into, 4 bicycles stolen off my patio (where you have to keep them as they won't let you lock them up anywhere), there was an identity theft ring being run on the property, homeless people sleeping in the back of my car, homeless people sleeping on the kids playground, homeless people bathing in our Jacuzzi, did I mention the drug dealers, and finally the cause of all of the problem's here.... the management office from hell. I hate to blame the actual people who do the work in the office, as the entire office turns over once every few months. Their indecency must trickle down from upper management who have no concept of human decency and clearly no business sense as well. You want to make more money? How about spending your time cleaning up the crime before harassing elderly tenants who have lived here for 20+ years without a single late rent payment over a few plants that actually bring some color to such a depressing place to live? Why don't you get your acts together in that office and quit being such accusatory assholes to the tenants who pay their rent because your paperwork is all f'd up? Maybe your units wouldn't turn over so much and you wouldn't have to invent more ways to make money which continuously piss off your tenants. If you took care of your tenants, you wouldn't have the worst reputation in town, and you might actually keep some and even attract some tenants you could keep paying your ridiculous rent.

I'm glad we got disappointed with Mariner's Cove before moving in. We saw an apartment that was advertised on their website and on Zillow for $3300. We called, they said it was available, we scheduled a tour for the first available they had. We saw the house at 10am, the leasing agent wrote down on a paper the total we'd have to pay ($3300, utilities, parking, deposit...) and gave it to us. 1 hour later we received an email with a quote and a link to apply. The apartment was $300 more expensive than what it was being advertised on the website and on the paper the leasing agent gave us ONE HOUR earlier. I texted the agent as soon as I saw the quote on my email, he said "there was an opportunity to apply at that rate. That time has now passed." I replied "in just one hour you guys increased the rate to $300 more?" He never replied. I tried calling the office a couple times and they never answered.

The resident are devastated... Instead of maintaining the beautiful trees, that give us shade. they decided to chop them down. The trees at one time ,were maintained every year. haven't been maintained for years... Rather just chop them down... My patio is so hot now, I can't sit out here during the afternoon. Devastation is all over the complex, as their shade has been taken away... Sad, all they had to do was thin and top the trees.... The grounds at one time were beautiful.....

Several issues with how quick the office is at responding. They now have each spot assigned, like every spot is paid for and bought from panic from this new parking system they started. I've talked to several people and they all hate it! The company that owns these apartments are just sucking up every dollar possible. They are making like 12 guest spots for 35 building (6-8 units a building)

this manager and "regional manager" never heard o the words CUSTOMER SERVICE ~!!!! STAY AWAY FOR THE HIGH PRICES THEY WANT YOU TO PAY . PLUS EVERYTHING AROUND HERE IS TORN UP

Worst apartment community every. Horrible management, they overcharge for everything, and the insect and rodent issue is a REAL problem! I think it is ridiculous that tenants are charged extra to be able to park in the parking lot, especially since these lots are not well maintained at all. I drove over the same enormous potholes the entire year I lived here. I mentioned this to management before and nothing has been done. I've also mention my concerns about the "high tech" gym. These machines are old, out dated, and have not been taken care of. They need to be serviced or calibrated as some of them do not work properly, and someone will hurt themselves. I've never felt so unsafe living in a community before. There's so many druggies and shady ass people roaming around. I've seen people living out of their cars, parked in our lots. I've seen people (homeless, I'm assuming) passed out under trees and on the lawns. I saw one man defecating on a tree too! Yet, this is supposed to be a gated community? I stopped doing my laundry there, because I couldn't tolerate the laundry facilities anymore. The washing machines smell. It seems like no one has ever cleaned them. The pest problem is outrageous, too. My patio was so infested with spiders, that I could not use it the entire time I lived there. And yes, I have used the professional pest control service that the community offers, however it did little to nothing, as all the spiders came back within a week of them spraying. I've had ant infestations, and am actually amazed these buildings are still standing with the amount of evidence of termites I have seen around the community. Oh, and at least one of my neighbors below me had a rat infestation! Everyone that has given a one star review on this community is telling 100% the TRUTH! DO NOT MOVE HERE!!!!! Disgusting community to call "home!"

This place was once so great and fun to live in, now it's basically a fenced in monster. They tow resident's cars and don't notify the owners. Security drivers stalk the parking lots with a tow truck at night, while residents are SLEEPING. No maintenance of buildings and having to pay for covered parking is putting the people who can afford it on high. To even ask someone in section 8 for the very reason they can't make rent, and expect them to pay 20 extra dollars for parking is ridiculous. Don't move here unless you can utterly and completely live by such strict standards. They only care about bringing in new residents and not even their current ones. The location is all it has going for it.

Went to go look at the layout of the apartments today. I gets there and she asked me what I was looking for. I said 1 possible 2 bedroom depending on the layout. She states "1542" (dont remember the exact amount) I'm looking like ok. She like you still want to see it I'm like yes. We goes to a one bed room which I did not like and i ask can i see a 2 bedroom. She reply "1850". I'm like ok.. She said you want to see it I said no I'm good I'm ready to go. To me that's rude. Its the way you say things. If I told you i was looking at both apt you say well the one bedroom starts at $000 and the 2 bedroom starts at$000. Found out she was on her way to lunch so I dont think she wanted to show me around anyway.. Even if I like this place I would not stay there.

Update 8/28/24 Mariner's Cove refused to refund towing. Proceeding to small claims court despite talking to management and providing evidence. ********* I'd give this zero stars if I could. Horrible experience. Parked in spot that is allowable for visitors while visiting. Not even parked for a whole day. The complex TOWED the vehicle without a warning, yet did not tow another car. Instead, they put a nice note on the other vehicle. I never got a warning. I will not recommend this complex to anyone. Front desk staff, Achilles, was not helpful. He smirked and shrugged his shoulders. Horrible customer service.

5 star reviews false

All the below reviews are true! We lived here back in 2007 and were recently forced to come back after a family tragedy and sudden relocation. So sad. Management is lazy very unprofessional,and rude. We negotiated our lease across state and what a mess that was, the rent ended up being more than promised and our car was towed the first day we got here! They straight forward told us we could park ANYWHERE, and tried to blame it on us when our car was towed. The property is nice in the front but very GHETTO and unkempt in the back. Buildings are dirty and mossy. Stairs are an eyesore and need repair and painting.Grass is a mess, mostly mud. Windows and door are very old!! Even in the remodeled units.They don't respect the wait list for upgraded apartments in the best local's but take the best ones for themselves Aimco is greedy and will charge you for any little thing they want. Pet rent and deposits are ridiculous.This parking situation is ridiculous and unneeded now Aimco has everyone angry! Is this how you treat customers????There is no way this should continue, this kind of service is uncalled for and taking advantage of people. Where do we all park if no one buys these new reserved spots? You don't provide enough free spots for everyone, sooo hows this going to work? And why are you painting over the handicap parking? So you can sell another spot? Our good friends were contemplating moving here next month and we begged them not too! Aimco, another customer lost, do you care?We are only here out of desperation and will not be signing another lease. One star is generous

This place is a money trap, they will try to charge you for breathing if they could get away with it.

The worst apt I ever had.this is how we got the apt when we moved in.tub with mold.they wanna say they charge for a full clean really.the Porch from the top Felled we Report it. management Never To Action.now they wanna charge us when we got the apt messed up. The worst Apartments Ever.ppl don't fall for this apts.they want to charge all this money when they don't fix anything.this pics are to prove how they clam they do full clean.they leave the gates open when we get different ppl come in.

Talk about a shit hole. They always come in to your apartment without any notice. The trash is always overflowing. The gym equipment is not even working but yes let's raise the rent when the lease renewal comes up. Honestly you should be lowering the rent to get people to stay in the shit hole.

DON'T LIVE HERE! Rent is outrageous, parking is horrible, and staff is RUDE! The management office was broken into with all my personal bank information stolen. All I got was a note on my door! After living here year and half rent got raised and had to sign another 6 month lease! Way better places to live in Point Loma!!!!!!!!!!

This place sucks. The management is so unorganized and very messy. They are doing a lot of construction right now to try and clean up the place because of all the complaining (which it's looking worse). We have to now move our car really far out of the way for a week. On Friday they didn't tell us to move the cars and so they worked on the roads. I came outside to get in my car to leave for work and my car that I just got washed had sooo much dust on it I couldn't even see on the windows. I went to the office on my way out and asked what chemicals were on my car, will it remove the paint or? And they said it was just sand, they were sandblasting the ground, my car should be ok. So then I had to get it washed again with my own money and the little sand particulars SCRATCHED my car!

I was giving this place the benefit of the doubt for the entire year but the truth is, rent is insanely high, the staff is extremely nice until the second you sign these lease. They are all about the deposit dollars, because once you sign, all customer service vanishes. They will ignore every call and email after you sign the dotted line. They have a great sales pitch, don't believe a word, it's false advertising. They had a great bit about how they will fight for you if you have bad neighbors, but really they just ignore you until you go away. Youll never have the chance to speak to anyone. There's a reason this place has bad yelp reviews. Honestly, the leasing staff ruins it all. The location, apartment, and grounds are great. But be prepared to pay the amount of a used car once a month to be here. The washing machines smell AWFUL and moldy and they breakdown all the time. This may seem like a small problem but you LIVE here and wear those clothes on your body...and at your job... Also, the water pressure is so bad in the kitchen that we've had to wash dishes in the bathroom. The dishwasher is cheap, disgusting, and useless so we haven't used it all year. I'm guess the water pressure is to blame there too. I just tried to go to the pool one my ONE day off in the week and it was closed for a party...no signs, just rude residents telling me I had no right to be at the pool I pay almost 2 grand a month for access to. Went to the leasing department and they were VERY rude when I told them what happened. Also, you have to pay a ridiculous amount for parking. We have 1 car but because we want a guaranteed spot , we are paying for two. Also, we are paying an extra $110 A MONTH in rent for an adult dog and adult cat who cause NO damage to the apartment. Speaking of pets, the fleas are insane here! My babies never get fleas, they are always on meds and we've never had a problem until we moved here. Be ready for that infestation. We've tried hundreds of dollars worth of treatments but nothing works. I know OB has a flea problem, but when we lived on Muir for a month when we first moved here, we had zero problems.. When we first moved in, I had to scrub the place top to bottom because it smelled like smoke. A LOT of dirt came up when I did. But I ignored that red flag because everyone was sooooooooooo nice when signing the lease. I tried to convince myself this place wasn't so bad but being treated the way I was at the leasing department today about a legit complaint was the last straw. Whatever price you think you are going to pay for your apartment here, just add a couple hundred bucks in their nickle and diming charges and horrid landlords who want to push you out for the next deposit check, then rethink your decision. Fun tip! If you call the number and press 2 for residents, they won't answer. But if you press 1, for potential residents, there's no delay in getting your call answered! How about that?

If I could give this place no stars I would! First off they do not care about their residents one bit. They make you pay to park in unassigned spots and then tow you in the middle of the night. They basically say "F*** you" when you ask them why they towed a residents car that is registered in the lease and was parked legally. How can a business be so cruel to their paying residents. This place isn't cheap either! Cannot wait to leave this dump! They really need to get their act together before all their residents leave for good!! Management has changed like 5 times since we moved in a year ago and the office staff is never the same... Looks like their own employees cant stand them either. Like other posts have said - don't even think about moving into this place - run away and run away fast!!!

DO NOT LIVE HERE!!!!!!!! This is the worst company I have EVER run across! they are sleazy, take advantage of the tenants and refuse to handle any issues so that they can "claim" that there have been no complaints. They sell this place advertising that it has all these ongoing services (bug control, hot water, trash etc.) not telling you that you will receive a EXTRA bill for these services. really with the over $2000 a month that you charge times however many hundred places you couldn't include the water and trash in the rent???? what a fucking joke! and then you charge for all parking and god forbid you want to know you have a spot when you come home, then you get to pay 4 times as much and they will park in your spot get upset at you for wanting to park in the spot that you pay for and then cover your car with the hardest water spots, that require 3 car washes to remove! Then because they are cheap they will change the carpet upstairs to hard wood floors so they do not have to replace the carpets, so now you can hear EVERY STEP and SOUND from upstairs! and I specifically asked about that prior to move in and was ASSURED that I was NOT GOING TO HEAR THE UPSTAIRS NEIGHBORS!!!!!!! yet, I could hear EVERYTHING! The leasing office is the worse, SO FAKE AND CONDESCENDING!!!! Anytime you need something they are RUDE! Apparently they just got some new office staff that have ZERO training in their jobs, because anyone with a brain would know that they way they are speaking to people is ABSOLUTELY UNACCEPTABLE!!!! Again, you can pay to have the creepy maintenance workers uniforms washed and delivered, but you cannot hire a manager that actually has experience and some education in the job???? The maintenance workers stare at you as they go by, NOT a smile or wave or even just ignoring me would be better than the creepy stares. Now they are trying to fix up the decaying buildings, so they are taking all the money that they scammed from the people who they tricked into living there and use the parking spots that they pay for workers! really the hired help needs to park in the complex! I have never met a company that put the hired help over the tenants! They also sell it as a clean air facility, but it is absolutely not! As long as the person is moving while smoking nothing is said, and hired workers are also allowed to smoke on the premises, because they don't live there???? like take makes it better!!! And don't expect to actually be able to walk on the sidewalks, dogs will shit there and it will be there until it rains hard enough to remove it, which means it will be there for at least a year and no one will take care of it!!! They will also use blowers to blow trash and dust into your patio on constant schedule a minimum of every other day. Then on top of that they will send threatening letters claiming that they will evict you if they do not agree with what you have chosen to have on your patio! really if you have more that 2 plants then you can be given 3 days to vacate the premises. Then to just solidify all the shady crap they pull, I cannot turn in my keys until the absolute last day on my lease so that they can send me a bill for water, and trash and bug maintenance when I had already vacated the property!!!!! Because that few extra dollars is that important!!!! they already have rent for a vacant apartment they need 8 days of water also!!!!! And they would rather have the apartments changed every year than actually try to keep tenants! for renewing all you get is your fees raised! rent will be a minimum of $100 more and parking will increase as well! So when you see the range in prices it is not because you are getting anything more or better, the longer you live there the more they charge you! and don't forget the fees on top of that! I would NEVER recommend this place to anyone, not even my worse enemy! That is how awful this place is!

Worst place I ever lived. My family could not have been more unhappy.

Let me begin by saying that we will NEVER live at Mariners Cove. Today, my husband and I got off work and arrived at Mariners at 5:40PM as they are open until 6PM (at least that is what their office hours say). We informed Christian that we were looking for a 1 bedroom. He then told us that he had already turned the lights off in the model but could quickly show us since they were almost closed. He never even asked our names and hurriedly took us to the model apt which was not even furnished. He made us feel like we'd completely inconvenienced him even though he was still on the clock. We literally were not there more than 5 minutes and he never took down any information to follow up with us. In addition to the HORRIBLE customer service, their fees are ridiculous. Charging for street parking is unacceptable let alone a $55 per month pet rent. That is the highest we have ever seen for a 30lb dog. We are very disappointed that a leasing agent like Christian is allowed to work with potential new tenants - we can't imagine anyone wanting to live in a community with awful customer service and carelessness.

What can I say? All the reviews are true. This place is just horrible. I have lived here over a year and I cannot wait to get the hell out. High speed police chases through the grounds? Yes! Get your bicycle stolen? Yes! Abandoned vehicles taking up scarce parking? Yes! Constant revenue generating add on schemes to get every last penny from residents? Oh boy yes! Water turned off without notice? Weekly! Section 8 people and problems? Plenty! Check out the photos. Cops always here, property falling apart and whatever they tell you the lease will be, the add ons will up that by $100. So far my favorite is the children with iPads out in the parking lot at night to get free internet, and break into cars. RUN RUN RUN Away from this hell hole!@ PS compared to the rest of the reviews, this is a good review. How pathetic. Please be smarter than I was and believe the reviews.

This place is a dump. If you want to live in an extremely cheap complex and pay an outrageous amount of money, welcome home.

Have had health issues over the past month to then find we had mold in our closet due to a leak in our closet. After notifying them, we then came home to our belongings tossed in our bedroom without any consent. They then told us they would put all our belongings back and they never answered my calls or emails. After sleeping in the living room for two nights, we finally decided to do everything ourselves. The mold, spiders, LITTLE TO NO communication with this complex is horrible. Do not live here.

I'm glad we got disappointed with Mariner's Cove before moving in. We saw an apartment that was advertised on their website and on Zillow for $3300. We called, they said it was available, we scheduled a tour for the first available they had. We saw the house at 10am, the leasing agent wrote down on a paper the total we'd have to pay ($3300, utilities, parking, deposit...) and gave it to us. 1 hour later we received an email with a quote and a link to apply. The apartment was $300 more expensive than what it was being advertised on the website and on the paper the leasing agent gave us ONE HOUR earlier. I texted the agent as soon as I saw the quote on my email, he said "there was an opportunity to apply at that rate. That time has now passed." I replied "in just one hour you guys increased the rate to $300 more?" He never replied. I tried calling the office a couple times and they never answered.

My roommate and I lived here for over three years and at first it was good but then the management company changed and it went downhill. I would give zero stars if I could! The gate almost never worked, the laundry rooms always had multiple machines that were broken, the plumbing was a nightmare, I never lived somewhere that lost power as frequently as we did here, the water temperature was either too cool or scalding hot (even if you didn't touch the faucet) and trying to get a response from the new management team was impossible. We've been moved out for almost a month now and still have yet to receive our deposit back... it was sent to the address we just moved out from, that makes zero sense and seems to coincidental to me. What would they do if tenants were no longer amicable after they move out? Sending one refund check is a terrible idea. We only stayed for three years because of the pandemic, because there weren't many other reasons to stay. Heed the warnings from all of the reviews, there's a reason there's so much turnover in this community!

I cannot wait to move out. I have no idea where the even remotely positive reviews are coming from. The pool? That's about the only positive thing about this place. The rent is WAY too high for this place. Then, on top of that they add all kinds of additions like paying for uncovered parking. Really? I think they would charge you for keys if they could get away with it. The buildings are old. The entire complex is relatively ghetto (things are stolen off first floor patios all the time) as they one of the few apartment complexes to offer low-income housing. The dog area has 3/4 sand in it, which is not maintained at all and has crap everywhere and with that... comes parasites and bugs. My dogs have gotten fleas from the dog area twice now, so I just stopped going over there. Just... keep looking at the other reviews. Then, just keep looking.

One star is one too many for this wretched place. THANK GOD FOR THE MILITARY CLAUSE. When we first moved here everything looked so great and for such a good price. But it's all just to lure you in. The beautiful "heated" pools are all freezing cold and dirty as hell. The hot tubs are rarely working, if they are there's bugs and crap floating in them. The beautiful trees are only in the front. The rest of the trees one has to wonder why anyone would ever plant near someone's home. Specifically the ones that drop spiked balls EVERYWHERE. I've damn near rolled my ankle at least a dozen times tripping over them. The parking situation is awful. You would think that you would at least be able to get a spot near your apartment. Just a few weeks ago they started to charge an extra monthly fee just to park in the covered areas. Now everyone who refuses, or just can't afford to buy a spot has to park on the side of the road, where there aren't enough spaces. Most of the complex is covered parking. There isn't enough uncovered to go around. Lately I've been having to park several blocks away from my apartment where the sidewalks are lined with bushes, making it extremely difficult to get my 14 month old son out of his carseat. And I can just forget about carrying groceries in. Since I have to park so far away I can't leave my son upstairs while I carry stuff inside in a decent amount of time. I have to carry as much as I can in one hand, back and forth with a kicking toddler. Awesome. Every time I call for maintenance to come fix something it usually takes about 2-3 weeks and several phone calls to get anything done. I had to sit in my apartment for 2 weeks with MICE because no one would come fix the hole in the back of my cupboard. The laundry rooms look like a war zone and on at least 2 occasions people have tried to steal my clothes. The cops are always here because of some domestic disturbance or drug deals. Idk they're always somewhere around the complex for some reason or another. Some drunk asshole is always breaking the gate. I don't know why we even have these gates, since one is always open 24/7 letting any random car drive through. I can never take my son to the park. There are either creepy adults hanging out on the benches or teenage kids taking up the whole area with their foul language and obnoxious behavior. I'm thanking my lucky stars for the military clause allowing me out of my current lease without having to pay these assholes another dime. Avoid this place like the plauge.

Do NOT move here. I had to hunt down the leasing manager by phone to get any kind of documentation / confirmation that I was secured a spot after they took my security deposit. For a second I even thought I might have gotten scammed. When move in time came, I hauled my stuff from across the country and days before move in I was told that the old tenants just decided to stay in their unit and I had nowhere to live until they decided to move out. I had to stay in a hotel and pay last minute storage fees until Mariner's Cove allowed me in. I made the ask for a discount in rent and the sentiment was "too bad, nothing we can do." I get that things happen but was taken aback by the lack of empathy. Once I moved in the place was alright. Old building but usually clean enough. Once move out time came I knew Mariner's Cove would be back for another low ball. They charged nearly $400 for a full re-paint of the place (no damage beyond typical 1-year use). Also you need a 60 days notice to move out and I believe I gave them 57 days. While I acknowledge I was late, I told them it was a little hypocritical to charge $200 when they left me homeless for a few days a year prior. They did not respond to this message after 4 working days, but I know their Google chat bot will reply quickly here to try to "resolve the concern." Don't let the low security deposit fool you, chances are you wont get it back. There are so many places to live in SD. Pay a little bit more for the piece of mind to not have to deal with this.

My apartment is currently flooding and the office is not open yet. The complex website has NO emergency phone number listed, so my apartment continues to flood as I am waiting for the damn office to open. So unprofessional.

Coming up on a year here and honestly I can't wait for my lease to be up. In the past year I've been completely unhappy with spending the amount of money I have for the quality I receive. First lets talk about how much you spend on parking just to not have a space if you get home after 10pm. Your $10 per car a month doesn't grant you a spot at all. Well actually tons of spots are open under the covered parking but they charge $30 to park under the sad excuse for covered parking. When you do find a spot just except that your doors will be dinged up because the spaces are way to small so even your best parking job will result in you being to close to the car next to you. Also everyone is paying for parking ( which judging by the parking they are changing more people then available spots) and the roads and lots have potholes. Where is all the money going from the parking then? The places are falling apart. Granted maintenance will show up and fix it pretty quickly but you will be putting in maintenance request for pretty serious issues like water damage from leaking dishwashers, dry rotting wood on the patio, paint just peeling off the walls sometimes around mysterious cracks in the wall. All the trim is just cheep paint over ugly old wood same as the kitchen cabinets and drawers are that are also a cheep and/or old. You will get ants, they where coming out of our wall outlets when we moved in it took about a week to get someone to come out about it. When it rained we where infested and not in the kitchen where there is food or near the trash cans but oddly in closets with zero food. They had made a freaking home. We had thousands of ants! We called office they told us that if we wanted to have our place spray for ants we should have put out names on the list to have it sprayed regularly. They kindly added us but couldn't tell us when someone would come out but it would be the next week... Thousands of ants and we would have to wait a week. We ended up going to war with the ants with raid for the next week until the guy came out. What I don't get is why they aren't spraying everyone on a regular basis? I'm paying for it yet I have to ask for it? It was so stupid. What really seems to be the most dissatisfying aspect is the office staff. You can tell them something several times and it just seems to just go in one ear and out the other. Just some examples when I moved in I did the paper work and put I had a dog ( the paper work even ask the dogs name) when we got ready to make our first payment they didn't included the pet rent. I asked and one of the agents seemed annoyed and said " you didn't say you had a dog" we had a back and forth with me instead of him just say " oh I must have forgot or missed it" he just keep insisting I hadn't told him. Even after pointing out its in the paperwork he give an apology you could tell was to make sure I wouldn't complain and not because he made a mistake ( this should have been a warning that the office employees where not going to give a crap about much else) . Another incident accrued with my roommates car. She was on deployment and her car stayed in the same assigned parking spot. It collected dust sure but I cranked the car every so often. Because the car was dusty from staying under the covered parking I got a phone call saying that I couldn't have a non operational vehicle parked there and that if I didn't take care of it they would tow it. She didn't ask if it ran she just assumed it didn't calls with treats of towing because it wasn't clean. She was totally rude and I had to speak to a manager. The manager listened to the situation and simply asked I covered the car. Why it didn't just start that way is beyond me. After that I started getting letters about having a mat hanging on the side of my patio( which was there for a day to dry and down for days before the letter) a piece of wood outside a patio gate that was there when we moved in (and did a walk through with another agent) and some vague " unauthorized" items to which they couldn't tell what they where. She even told me that I should have the gate on the patio that was installed long before we moved in. It was the same agent that called about the car so to me it felt like she was just being petty. Also they sent a letter of money owed because my new roommate added a car and they didn't say that the parking was due right then, they gave him a sticker and let him leave, they didn't call or email just let it go for two weeks giving us a letter saying that we owe money and not paying could result in eviction. Evicted because they didn't say he needed to pay $7 for parking. And now I'm paying for 4 spots even though technically you can only have one spot per lease holder. Can't get a call back about it. So the office is the worst part of this dump.