Communities

Apartments are cramped and in bad repair. Expensive. Admin office workers are lazy and unhelpful. Not to mention, the finance office will find any way possible to cheat you out of more money. My experience was so negative that, for the first time in my life, I am suing.

MAKE SURE YOU DO A WALK THROUGH OF THE APARTMENT YOU MOVE INTO NOT THE STAGED ONE!! It will look completely different! If I could give a negative score I would. The maintenance office is a joke. They can't fix an outdoor light that is constantly flashing into our apartment! We put in 3 service requests only to be ignored. A week later I had to walk down to the maintenance office for them to say it has to be contracted out. FOR A LIGHT!! Secondly there is a real issues with pests. MICE are everywhere. Several requests to have them removed. They simply put down traps. It's a infestation within the entire building ( probably the entire complex.)

Foxchase staff entered the apartment without notice or permission, when I was out of state, and left the door unlocked for five days. When I alerted them the door was unlocked, the complex manager told me I should lock up after them when they enter without permission or notifying me. This is Foxchase. They did this a second time, entered the apartment without notifying me, and again left the door unlocked for 5 days. When I noticed the door was unlocked and tried to lock it remotely, the lock jammed. I called emergency maintance and the police and eventually Foxchase went over to lock the jammed door to the apartment that Foxchase had left unlocked for 5 days. Their management company (the lovely Susan?) said they'd look into it, but, really, she wasn't any more concerned the 2nd time than they were the first time. This sloppy attitude towards notifying residents about entry and then leaving doors unlocked for days could endanger you. I don't know why the app didn't send notifications that the door had been unlocked, but you can't count on it, either. If you're fine with not locking your door in Foxchase, you should know what everyone in the neighborhood knows: most buildings can easily be broken into by yanking on the front exterior door. The building entrance doors on most buildings can just be yanked open with a hard pull. Foxchase fixed the one on my building after a non-resident accosted me one morning while leaving the laundry room, and I reported this. However, they have not methodically addressed the problem throughout the complex (a problem that they know about) with all of the buildings. An encampment for unhoused persons has set up across the street from Foxchase, and the man who accosted me appears to hang out there, and this problem may grow with the worsening economy, that non-residents seek entry to charge phones or for warmth in the buildings. 2 huge tree branches that could seriously injure a person have fallen in front of my apartment. After the first one, I expressed my concern that other trees looked unstable, but Foxchase did nothing, and another branch fell, blocking the entire walkway to my building. Another tree fell a block away, totalling a car. A murdered man was found in the parking lot behind my building. My 3rd floor apartment flooded due to blocked gutters. The management doesn't answer phones. A man, not a resident, passed out on the landing below mine. There have been a possum and a rat in the building, but I never had a problem with insects, even though Foxchase is sloppy about pest control (improper notification). When it comes down to it, Foxchase security and safety is a big risk, their entering without notice and leaving doors unlocked is beyond careless for apartment staff. This is absolutely fundamental. And the falling trees? How long before someone is seriously injured?

If you want to share your space with mice and roaches, this is the best place to be. It is just horrible!!!

Haven't moved yet wanted to talk to management about something that wasn't disgusted on my Iease that I didn't agree with. I called them early in the morning and left a message and still didn't receive a call. Are they that busy that they cannot pick up tenants call. In addition the wall are very thin where you can hear your neighbors doing everything. (Walking,talking)

Why are there SO MANY inspections regarding Section 8 apartment residents? Do regular non section 8 apartment residents receive as many apartment inspections? I would love to hear an answer!

I have lived in a Foxchase apartment for about a year and overall have not been happy with the apartment. Although this apartment had many problems, the primary reason that I am writing this review is because I, as well as my female neighbors, have experienced peeping toms. I live on the ground floor and caught someone filming me from outside the window while I was in my apartment. Although the windows have window shades, it is easy to see through them. My neighbor said that she has had the same experience three times, and that it has also happened to other neighbors. I called the police when it happened, and they got there quickly. However, when I spoke to the apartment management about switching apartments to a higher floor or ending my lease early, they were not helpful at all and told me that my security was not their concern (it is actually written in the lease). As a female living alone, I did not feel safe in these apartments, especially living on the ground floor, and want to warm other women of this problem. In addition, early on, I had massive cockroaches in the kitchen. However, management was responsive and eventually got rid of them within a few months. I have also had mice in the apartment (once on my kitchen counter). Management was also responsive to this and set mouse traps. The apartment has leaked twice, once getting the entire floor area in the living room wet. Appliances are also not great.

The Community Manager (Stephanie Hall) treats low-income renters like second-class citizens. She also encourages this rude, arrogant treatment to some of Maintenance Engineers. Comments such as "HUD who pays your rent" should be kept to herself. Being difficult and uncooperative to HUD recipients is uncalled for and extremely frustrating especially since she seems to not have any overhead.

horrible,you have to share your apt with the mouses , yes a lot t of this cain of animals, mi kiitchen every night look like mines all around with the trap .

: A Disappointing Experience at Foxchase Apartments I regret to share my extremely unsatisfactory experience with Foxchase Apartments. From the beginning, there was a lack of honesty and transparency. The information provided during the leasing process was deceptive, leaving customers feeling misled. The issues extend to the poor service quality. Communication was consistently subpar, and concerns raised were met with dismissive responses. Maintenance requests were often delayed, and when addressed, the solutions were temporary at best. Parking has proven to be a nightmare, with insufficient spaces available for residents. This has resulted in an ongoing struggle to find a parking spot, leading to unnecessary stress and inconvenience. The living conditions are simply uninhabitable. From pest infestations to unresolved maintenance issues, the overall environment falls far below acceptable standards. The promised amenities were either nonexistent or in a state of disrepair. In conclusion, my time at Foxchase Apartments has been marked by disappointment, frustration, and a feeling of being misled. I hope this review serves as a cautionary note for potential residents, urging them to consider their options carefully before committing to such an unsatisfactory living arrangement.

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

When you walk through the apartments they have set up for show everything looks nice and wonderful and then you sign a lease and move into your apartment. Everything in the apartments is ancient, even if you pay extra for the so called upgrades. The water heater was leaking water when we first moved in and the tech basically said to just keep calling in as it will just continually leak and to call whenever it gets full. Then the drawer in the ancient kitchen was broken and gets improperly fixed. The dryer just does not work. In order to dry just one load of laundry you have to redry like 5 times and regardless of putting numerous service requests it does not work. There are CENTIPEDES, MICE.... yes MICE as in SQUEAK SQUEAK NIBBLE NIBBLE through your food and leave droppings and have you shaking your husband awake in the middle of the night because you hear them, make you sleep with one eye open because you are afraid they might climb into bed with you or with your child, there also are ROACHES! We are not dirty people, we have a cleaning service come weekly and never leave food out or open, this place is just dirty and infested on its own. This place is absolutely not worth the money and you do not actually pay the so called price that you sign the lease for because they charge you an arm and a leg for water sewer and trash and pest control, which is separate from the gas and electric bill that you also will pay for, you'd might as well live somewhere nice and not dirty as you will be paying a ridiculous amount anyhow. Packages get stolen. Delivery people have no way of getting into the building to deliver your packages. Customer service is horrendous, once you sign the lease don't bother calling or even going to the office for any questions or help because well basically they don't care about you anymore. This is the WORST community I have ever lived in and wouldn't wish for my worst enemy to live here. Also don't bother with getting a parking spot as others will just park there and management will not care. I am forced to give this place a one star because if it were up to me they would have a -10000. Save time, money, and hours spent in the middle of the night googling do mice climb on beds and live elsewhere. We are counting the days until we leave.

One of the worst places I have rented so far. I have been suffering from a mouse problem since the past one year. I am sick of complaining to the maintenance office regarding this and several other maintenance issues over the past year. However, they have not devised a permanent solution to the mouse issue. I would not recommend this housing community to anyone.

Many issues with Foxchase. PLEASE READ! 1. Mice issues. We asked and asked to get rid of the mice and they just put traps that never did anything. They told us they would have to remove the counter to seal the hole they get in. They would do it till we threatened legal action. 2. When we asked about the build up of mold they told us to clean using certain chemicals. After we did, mold still returned and nothing would be done. We gave up asking. 3. Our front door that was supposed to be locked was constantly broken and no matter how many times we asked it would never get fixed. This was especially an issue when we had a drug issue in the building with people sleeping in our common laundry room. Again, it took us weeks of fighting to get them to fix the door. 4. Mail always stolen and when asked if they had a plan to take action they said they are not responsible. 5. Our building smelled of weed 24/7 and Foxchase refused to do anything except for sending letters. Despite their "strict" policy against, the issue only stopped once the tenants responsible finally moved out. If you are looking for a safe apartment for your family to live, look somewhere else. Foxchase only helps when threatened with legal action.

Terrible place stay away

It's the worst apartment I have ever seen ,they have poor management poor house hold, it's really old something breaks every month couldn't imagine my self in that apartment

Do not live here. People are rude and nasty and threaten you.

If I could rate this place 0 stars I would. Besides the price and location, there are absolutely no redeeming qualities about this apartment complex. First, they made us sign a second lease and moved our apartment a week before we moved in. This was forgivable as things do change last minute. However, from there on out, it has been a nightmare. The parking situation is horrific. Anyone can park anywhere and they don't tow those without a sticker except maybe once a month. If you live near the intersection of Taney and Raleigh, there won't be a day when cars are disobeying signs and causing near accidents. There are insects everywhere. No matter how many times they come to exterminate (which is often). They will not notify you before they do things. I.e. they had a contractors on our balcony at 8 AM without notice who came up by a ladder to work in the closet. Then posted after the work was done a week later that contractors would be coming in to do work. We also referred people who did move in and never saw the referral award after multiple contact attempts. They also forgot to charge us for pet rent for SEVERAL months, then called a year in to say they would start charging us. Last, but not least, want to charge us 2,000 dollars because they are claiming they did not receive our notice to move out within 60 days in the middle of a pandemic. This has been the absolute worst place to live. I never write reviews, but this has been such a horrible experience that others deserve to know about it. Save your time, sanity, and money folks!!!

TERRIBLE living here!!! Parking after 8:00pm is basically impossible although you have to pay $30 a month, or you run the risk of your car getting towed. The parking spots are so small be prepared for scratches from other people trying to squeeze into spots way too small for their car. They've increased the amount for a reserved spot to $70 that is almost a mile away from my building. Like the other reviews mention there are mouses. I lived on the top floor and had the exterminators (that they mention in their replies) come in and nothing changed. Management sucks and takes no accountability to the many issues here. They also are forcing tenets to pay $60 a month for wifi now with barely any notice.

Unprofessional! They rarely answer your call. And they are not responsive with emails. They reply when you're no longer interested. You'll lose your time and money.

Lived here for 2 years. Had a horrible experience with the apartment falling apart, inability to coordinate with residents when there where other issues, and a lack of the complex know who was living in the apartments. There was a family of 9 to 10 people living in the smallest one bedroom apartment size for well ever a year in my building. Would not recommed Foxchase. Also, I've had an issue with my toilet ever since we have moved in and every month or so someone has to come out to "fix" the issue.

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Not professional at all. And hugely bureaucratic. The staff kept asking for sensitive info such as bank statements and many other docs, although a 02 months deposit is enough to start renting a place for persons with no credit score (new legal settler). On top of that, they charge you a $50 fee and lock you with a $500 deposit. DO NOT RECOMMEND THEM!

One word: Mice! I can't wait to move when my lease is up.

Becareful! This company is a scam. Don't pay if you're asked to do so. They'll charge you with a $50 application fee and reject it with no reason.

If there's ever a chance you'll be deployed or go overseas, STAY AWAY!!! My roommate and I are stuck in our current lease, despite having orders in hand to go work overseas. They are refusing to work with us, and we're getting the lawyers involved. More to follow...

The worst decision in my life , you will regret this over the time when choose this apartment, Make a habbit of paying high electric bills, most complicated parking pattern and you will not be explained about that while leasing and have you ever heard of 500% fine if you break the lease yes yes you heard me right read the lease carefully it's a one year jail with no bail ,and like said before leasing office is only for new leases not to complain or listen to your problem because you you have already signed a lease and " people in DC don't worry about money the guy in leasing office told me " I didn't know that thanks for letting me know I am not rich and foxchase is not for me My previous review was deleted wow these guys have not even courage to accept the failure Delete this too foxchase

Literally only giving one star because there isn't an option for zero. I am sitting outside of my apartment in the hallway for pest control issues for the 4th or 5th time this month!! If I see another mouse, something in me is going to snap!!!! This apartment complex couldn't care less that the living conditions are not up to par for its residence. The maintenance team apparently came to fill all the holes in the apartment so why am I still seeing mice?! When I pay 1200?! I could live somewhere else!!! I'm so wholly dissatisfied. PLEASE SPARE YOURSELVES!!

If I could give zero stars I would. Overpriced apartments for the small amount of square footage. Super tight parking, expect door dings. Greedy is an understatement when describing Foxchase, nothing makes me happier than to move out and stop giving them my business. Good luck with the black mold and mice too.

They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.

I had a friend recently move from here and it reminded me of my experience. I lived here from 2012 to 2015 and there was always some mess going on with our building. The A.C. unit broke down 2 different times and the administrative office seems to take their sweet time with notifying maintenance. Me and my roommate also kept having an issue with mice when we hardly ever used the kitchen let alone left food in there. After hiring an exterminator it was revealed there were multiple holes within the walls they were coming through go figure right? The rent was the most irritating part because it kept going up. When we first moved in we were paying $1,426 monthly for rent alone. The following year they tried to bump it up to $1,785 a month for the same type of lease we had before! We talked them down to $1,602 but for our final lease our rent was raised to $1,860. They weren't willing to negotiate with us that time but luckily that was the last time because I found a new apartment and my roommate was going to separate from the military anyway. The best part was when we had to do an early termination with about 2 weeks left on the lease. They were going to charge us both individually 3,000 and something a piece which came out to $6,300 total! Thing is since my roommate was separating the military his orders would validate us from having to pay a fee but the administrative office would NEVER pick up the phone or respond to voicemail or emails. I took this as them not trying to honor the military clause which is FEDERAL LAW by the way and made an appointment with the legal office at the base I worked at. Fortunately for Foxchase they contacted my roommate the day I was going to take action. They said they were "validating" his separation orders. After that 3 weeks of trying to contact them they finally removed the outrageous fee and we paid a small fee for cleaning the apartment but man I always recommend people to look elsewhere to this day. Maybe the management has changed by now and I seriously hope it has because the actual apartments aren't bad at all the management just ruined everything for us.

Ridiculous management. When I moved in, the apartment was extremely dirty and with insects. I cleaned and stayed for two years. Everything was written in move in checklist. When moving out, they conveniently misplaced the move in check list and charged me a cleaning fee and paint fee. Charging me for cleaning fee when they receive the apartment in better condition than before.

Update: just a heads up, Foxchase are making it mandatory to pay for wi-fi deal with Xfinity for $60 a month - you'll be paying even if you have different service. Now, here's the crazy part - I currently pay to non other but Xfinity $20 a month (available to anyone, it's not a special price or anything - it's their basic plan), yes, you read that right, $20/month. And now I will have to pay triple that, just because Foxchase made a deal with Xfinity. Instead of trying to make a deal with Xfinity for $20/month option for their tenants (again, it exists - I pay exactly that much for Xfinity with the same service of only internet) - they are leaving you no chance to find a more budget version. In other words, Foxchase makes money not only from rent, but also, as an Xfinity dealer. On another note - do not rent their storage units - your things will be covered in thick layer of mold, which covers the floor and it only got worse over the past year; and you will probably develop allergies. Storage floor gets flooded constantly and right now my unit has fluffy growth sized 1x1 ft. I will update the review with more of my experience living here in some time.

Avoid at all costs! They engage in not only shady practices, but downright illegal. I brought in a restraining order against my ex-roommate to get his code changes so he couldn't access the apartment. They didn't want to because "that would be like evicting him". I don't know what their lawyers told them, but after realizing they would be liable for anything that happened, they finally deleted him. Since I still had time on the lease, I had to do a transfer to a smaller apartment or pay a ridiculous amount to break the lease. Unfortunately, that means I had to sign another lease .Then they told me (AFTER I signed the transfer paperwork) that I would need to pay for a professional cleaner. Since this is not in my lease, I sent it to my lawyer because no 2 people here will tell you the same thing. The woman working with me and the "manager" ( I believe her name is Stephanie) became damn near hostile when I mentioned my lawyer was looking into this. Prior to this, I have had strange men enter my apartment. Turned out they worked for maintenance, and I asked they call first. Getting ahold of the office is all but impossible. And the office staff is rude and disinterested. The apartments are cheap and property poorly maintained. Do not waste your money here I dont know if they're incompetent or racist, but the leasing people are inadequate, hostile and more than enough reason to leave. The location is nice, but management is beyond awful.

Worst place a human can live

RENTER BEWAREEEE!!!!!!! For starters, if you want to pay 1,500.00+ for a 1 bedroom (classic model, no upgrades), then be my guest :-) The apartments are ridiculously small, 1 bedroom-roughly 460 sq ft. The community is pet friendly, however, there's dog poop throughout the premises. The building I lived at, the door remained broken, and stayed open, huge security risk. Although, it is a non smoking community, I saw people smoke throughout the premises. The complex is built within the city, it's not sectioned off, so there's a lack of privacy. It's not gated, so it doesn't present a secure feeling. The parking spaces are very small, they try to squeeze in so many cars, if you have a nice car, or a car that you care about, I suggest you park around the back or risk getting your card dinged. Constant spiders and bugs were in my apartment. Mold was forever on my windows, regardless of how much I treated it, it would reappear. The units are poorly structured, I constantly heard my neighbors walking upstairs, you can hear the water running through the pipes, poor install. Lastly, what takes the cake is when I was in the process of moving out. I cleaned the entire apartment and they still charged me for damages, which didn't exist. I had to fight tooth and nail for them to refund me the painting charge. If they didnt' refund me, I was going to take legal action. If you do decide to move here, and when you finally move out, get a pre move out inspection. Also, you have to have the unit professionally cleaned, which wasn't specified in the lease agreement. Thankfully, the property manager decided to waive the charges. Save yourself time and a headache, and move somewhere, where you will get more bang for your buck. The only decent thing about this place was the maintenance. I could go on and on, but do your research thoroughly bf considering this community.

Police here for neighbors constantly, noisy, pest problem, car is constantly nicked. They have begun charging me for pest control monthly due to pests new neighbors have brought. Can't wait to get out of here. I'd love to break the lease at this point, but trying to wait it out to avoid penalty. Terrible!!!

Don't get sucked in by the low rent you are quoted. They nickel and dime you another 10% or more. You'll pay for your own pest control, like ants coming out of the wall which you didn't cause. You'll have to get insurance for the landlord (not normal renter's insurance). The service companies they use will charge you even more. The billing company they use charges you to send you a bill. Your utilities are outrageous and possibly fraudulent. DO NOT MOVE HERE. Paying for your own pest control is all your need to know about this place to ward you off. Check out ants coming from the basement. YOU'LL have to PAY for their removal.

The place looks nice but there are numerous safety issues for the residents. Managers don't handle the tenant's concerns properly and seem they don't care about it. I don't recommend this place to anyone that safety is their priority. The place is full of mice.

Avoid if possible! Last straw was when a large branch from a very dead tree fell on my truck I had to call the emergency line and the lady I spoke to was very unconcerned. Maintenance moved it almost 5 hours later, but the office refuses to return my calls about the damage caused. There are also bug issues in every tenant's apartment I've spoken to including mine. After months, I went to a third party for the pest control and finally have gotten it under control. Repairs are timely, but haphazard and often leave a mess or 'fix' the wrong thing.

Poor-quality apartments managed by a staggeringly callous and inept corporation. The apartments are not well made and are poorly maintained. Expect lots of bugs. If you're in one of the two-level units, you can expect any air you condition to leak out, resulting in wild temperature variations between floors. You can also count on the main office to utterly fail at communicating maintenance, schedule changes and the like while making their rental terms as obtuse as possible. All this after you're required to sign a "good neighbor" agreement. Don't rent here if you can avoid it. If you're here, get out as soon as you can.

full of mice and roaches nobody take responsability on the office maintenance just drive around or the 711 need wait a lot of days for easy request

House of mice like everyone else said. Don't bother coming here.

Been trying to talk to staff about leasing an apartment. 1st the phone lines don't work correct but on top of that they had someone text me back who was quite rude and uninformed of the basics such as pricing. If you look online there 2 bedrooms are listed as between about 1700 and 8000, so I called to get the correct information and yet they couldn't tell me what they were going for. Never mind I'll find a more professional company

After newly moving in and never receiving a water bill until almost 6 months of living here and shortly after I was humiliated by having court papers posted publicly on my door that was being evicted in court for a $200 water bill. This is not a good look and left a awful taste,. No, Wont be here too long!

I went to see this place today 11/02/16. Roddrigs do not want to rent me at all with bad attitude and kept me waiting for 45 min taking calls ignored and finally came out without any paper work asking what I need and disappeared. He started playing on computer and can not pule empty place till I ask me to show me quickly as driving from out of town. He was very rude started blaming me. Finally showed model and did not know rates and started moving around curcer on laptop non stop. So I will walk out. I asked for manager in the beginning and he said she is off. I asked at the end, he said she was here and somewhere else and will be back and started cursing me. When I spoke to other female employee, they all ganged up as if they don't like to rent me due to where I am from and ask me to wait at waiting area. But manager never showed up. When I asked again, they said she is in another property. So what was the reason to waste my time when I was driving from out of town planning to cover as many laces I can. But wasted my whole day at fox Chase. DO NOT RENT here, as they hate if you are from another nation.

first i had mice problem for a couple of months. Then their towing company towed my car twice once was a rental car and once was a new car that didnt have a sticker yet. Each time on a weekend and I had to pay 250$ x 2. Washer and dryer broke multiple times. They did repair them in 1 day or two though. Then when my rent was supposed to be monthly 5 days before moving out they said they needed 60 days notice! Even though i talked to them over the phone twice about the rent being "monthly" they failed to warn me they need this long notice. What is the purpose of monthly rent if you need 2 months notice!. Anyway dont live here unless you have to.

If I had the option to give less stars I would seriously. We moved out in August based on the fact that Foxchase is literally the worst place to live. I bought a new car and had to constantly worry as people would park their cars so close that I had to squeeze into my car on a daily basis. I would watch people swing open their car doors and hit other cars and not even flinch. During bad storms branches fall everywhere including on top of your car leaving dents and scratches. That's just the outside. Inside the apartment we had so much mold in our bathroom it was ridiculous. No matter how much I would bleach it, it would always come back full force. Our ceiling leaked constantly... on the top floor and they would come and just paint over it.The pests that you would find in the laundry room were crazy big and very brave. The smell of weed and curry is permanent in all hallways of the building and children run freely up and down the stairs at all hours of the night. Then they have the nerve to charge nearly 1500 dollars for a 460 sqf apartment! RENTERS BEWARE!

Lived here for a year with my partner. Coming towards the end of our lease my partner was attacked by someone's dog in our building. She had to go to the hospital and fox chase tried to sweep the incident under the rug. They never provided any documentation that the dog was vaccinated nor do they hold any standards to making sure all dogs are vaccinated. We were also contacted quite a few times about maintenance having to do work in our apartment, even though we never scheduled a maintenance request. There were times when we were home, heard our door unlock, and then lock again quickly after hearing someone inside. We decided to end our lease here due to the negligent management as well as not feeling safe in the building.

Unsafe, zero security, thieving is common.

I am a pre-college student these look unsafe and i have a son. Heck No!!!

Please don't go there. This place is infested with mice and they will not tell you the truth about it. They will charge you monthly for things that doesn't exist on your contract. And for the move out, they will find a way not to reimburse you even if you get professional cleaners, they will still charge you the full cleaning price. You can't walk 10 feet without seeing dog poops. So be prepared. There is no parking unless you pay a private parking. Well I can't list everything here but think twice before moving there.

I moved into foxchase when I was 5 months pregnant lived there for 4 months . I put in plenty of trouble tickets about roaches I had mice droppings in my bed the staff weren't helpful I definitely wouldn't recommend anyone to live on their property. Save your money!

I have been waiting for my deposit refund check since my move out in July. When I contact management to get more information on when I can expect to receive it, they give me the run around and then never reach out with an update. At this point, I am not expecting to receive my check and will unfortunately have to pursue external escalation since there is no resolution internally.

I have never cared about writing reviews but after living in this place I had to write one to help people avoid this place. My car got towed last night after living there for 9 months. I parked at the same spot every day but they towed my car last night just because! They will charge you money for everything. I'm living by myself and a dog my water and electric bills are $60 and up! I asked the admin they said I have to pay for people a whole building which is not fair for some one who work all day and come home to sleep like me. Oh yeah the do have a ton of people who live there for free for a lot of issues. Do you want to pay for those people? They don't work and have a big family. The entrance doors to the building are always broken . Do yourself a favor and avoid this headache. Office staff is not helpful at all they could care less to be honest. For the amount you will pay you can do a lot better elsewhere. Before you sign the lease they will treat you wonderful after you move in you won't hear nothing from them. I have called and let the messages every time when I need help. No one ever call me back ! Staffs are rude! I don't know how those people are working as a costume service if the have bad attitude and lazy like that. Again do not live here! Worst place I ever live in my life. Only thing good is location!

Do not choose these apartments as your new house. IT IS FULL OF MICE. You will be crazy of mice. They will live with you together, and it is disgusting. The bacteria they bring will make children sick and every corner of the house stinks. There will be mice everywhere. They cannot solve the problem, and you will have to move. I have lived here for 4 years now, each year the rent increases, mice increase as well, the service gets worse. There might be less problems in their new buildings but, their old buildings suck.

Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).

Living here is horrible the maintenance staff. Dont due nothing goood. Ashley the manager dont care about the people living here I move out 3 months ago and i dont receive mi deposit. She just say are not . are not . due your job. Dont forget the roaches mice and all cain of pest

appliances and maintanance is always problem , once a month you will have problem , foxchase just charge money for no reason you have to pay at least 1.000 when you move out , i dont recommend anybody , the worst community

they have no respect for their residents. 2 weeks ago the apartment above my unit had a water tank burst and the water started to leak into my unit. I called and told maintance and they said they would send someone over asap. 2 weeks later and the maintenance dude walks into my apartment, no call or knock on the door, while i'm changing. If you're a girl living by yourself don't be fooled by the low monthly rent.

I have been having problems with neighbors and them burning unidentified substances in their home causing me to have breathing issues and feeling ill. I complained many times. Management set out to address it. However, afterwards, while I was away, someone entered my apartment and put a large mouse in my washing machine with my clothes. I know someone did this because my machine door was closed and the machine never had a mouse in it EVER!!! I believe this is a form of retaliation and I am letting others know so you are aware of the lack of professionalism and toxic behaviors that occur here. In addition, a neighbor let her dog jump all over me scratching me and afterwards she laughed like her lacking control of her dog is funny. In addition, neighbors act as though they are stalkers mimicking your movement and someone keeps leaving the main door open so anyone can walk in and out of the building--very unsafe.

I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.

Hello Everyone, I am writing this review because Foxchase was my very first apartment on my own and I am disgusted at the treatment and unnecessary charges after my move out. When I first moved I was paying for reserved spot but they did not have that spot ready so I was given a reserved spot across the street. They take a very long time in repairing things, I've had my shower handle replaced multiple times and the last time he replaced it he put it on opposite so hot was cold and cold was hot. I did not bother to call again because I knew it would take forever and I knew I would not be renewing my lease. They don't have a doorbell so you have to walk downstairs to open the door for guests. They have a terrible rodent problem which I called about but they did nothing to address the issue. They are roaches in the front of the building and inside. During my year stay I saw one mouse and come to find out there was a huge hole behind my stove and a hole behind my washing machine. The only good thing I can say about this place was my neighbors, my packages were never touched and everyone pretty much minds their business. When you first walk into my apartment it is pitch black because they have no lighting at the entrance which was a huge inconvenience. I had to walk with my phone flash light on every time I came home from work. I wish I had seen these reviews prior to moving in or else I would have avoided this bad experience. They contacted me several times to not move out then charge me $140 for uneven tiles in the bathroom, and $145 in bathtub surface damage for discoloration. Let it be noted that I also had to pay a cleaning fee of $95 but yet was charge for discoloration in the bathroom. I took care of the apartment as if it was my own but if you are moving into this complex note EVERYTHING! Any crack, nook and cranny because if you don't they will charge you in the end. It was my first time on my own and definitely a learning experience. I do not recommend this complex. They have a high turn over rate, for since I've been there 13 months I've seen countless tenants move in and out. Do your homework and learn from my mistakes, do not move here.

Don't know where to start. Admin/leasing office is just a mess. You walk in and sit there for an hr or so before someone finally decides to help. Don't even bother calling because no one will answer the phone. ( you will waste your time). Right now they don't have walk ins, is by appointment only. Impossible to get an appointment when they don't respond to the phone. I have literally been sitting on the waiting area and calling the office and no one responded lol. Currently trying to solve a problem i have and it has been no response for a month . I have send numerous emails since July 1st to try to solve the problem before the new bill comes out, guess what? Well the new bill is coming out in a few days and i haven't got an answer nor appointment for the last month. This is a pet friendly complex but i've been told to keep my dog from barking. They charge a pest fee but there's insects everywhere. I don't know why the fee. Very happy with the maintenance department, The only good thing about foxchase. Amazing maintenance team, very professional and attentive. If you submit a request most times is fixed by the next day. Very happy with their response.

Foxchase is a decent affordable apartment complex. That's the main driver, cheap. Recently though they are significantly increasing the cost of rent, trying to overhaul some amenities to provide a broader range of "nicer" amenities. Including a small dog park. The other residents are some of the nicest people I have met, most people who live here are young families starting off in life, or people temporarily moving into the neighborhood for a short time. All in all it's a great place to live, if you don't mind the persistent noise, bugs, the occasional crime and never seeing your security deposit again. Let's start with the noise, these are much older buildings, that were either poorly constructed or were constructed with the idea of them being large mansions. You will hear your neighbors day and night, from walking through the hallways, slamming door to just having casual conversations in their living room your neighbors live with you here. Insulation of the apartments, none of my windows really sealed, the weather stripping on my front door was basically non-existent so there was a breeze moving through my apartment year-round. Nice for getting fresh air but terrible for efficiency with the thermostat. Hot in the summer, cold in the winter. My neighbor downstairs would burn incense and it would rise through the floorboards into my apartment and drive me crazy. Then when they moved out, the next tenant smoked weed chronically so it was great to have that seeping into my apartment as well. Albeit an alleged "no smoking community." Bugs, because of the aforementioned issues, and the focus on rebuilding for amenities that aren't needed. You will see / have mice, lady bugs, salamanders, ants, spiders and other various creepy crawlers as roommates not ideal but they charge you about $10 a month to deal with the bug issue, as part of their hidden fees. Hidden fees, everything, "energy efficient appliances" about $8 a month, communal water and waste water management, you get charge per square foot / occupant in your apartment. So if your 4 neighbors have 3 kids, you get to subsidize their water usage. It's really a great and fair system. Crime, during the time I lived there I never personally had an issue with crime, except for my neighbor the first 6 months being a drug dealer. Seeing the comings and goings of strangers into my building all hours of the night and day: because the exterior door didn't lock and management didn't care to fix it. Great work on that dog park. To seeing 5 different cars have their tires stolen in the parking lot. There was no communication from management about security awareness or to look out for suspicious behavior at any time. Now your security deposit. Consider is already forfeit, even if you leave the place immaculate, and especially if you pay for their in house cleaning service. When I moved in, I noted that there were scratch marks on EVERY wall, especially in the staircase from the previous tenants. I wish I had kept track of that document. As such when I moved out, I paid for the "we will clean your apartment service, including the small amount of painting that would need to be done up to the size of a quarter." They charge $75 for this service, so I thought I was getting a deal. Nope -- they turned around and wanted to charge me about $400 to paint my whole apartment, the second floor, I didn't even hang up a single poster. So they settle on just the first floor at $273 Most of the walls were well-maintained, and honestly it seemed like I barely lived there. So, it's a cheap place to live, with staff that kinda cares, honestly the maintenance people, and cleaning staff were more friendly and heart warming than anyone else that worked there. Oh and be cautious of the sub-contractors they drive around going 30-45 mph in a the parking lots, with little to no regard to anyone who lives there.

All was well until about a month ago when I started having issues with Mice. My experience with the staff after this has been HORRIBLE. I am uncomfortable in my own home and despite numerous requests to investigate the root cause still NOTHING. I get that because it is an apartment community and you don't know how your neighbors live that there are certain things you can't control but not returning calls or investigating the issue when it is clear that there is a problem is poor, unsanitary, slum lord management. Wouldn't recommend this place to anyone. Oh and don't be fooled by their "special" move in rates. They will likely hike your rate up 20% of more after the first year.

How is it here? It's eh. The main issue I have with this place is parking. You pay for general lot parking which is understandable but it seems like they assign more parking passes than they have parking spots. If you pay to park in the parking lot then you shouldn't have a problem finding a spot. That leads to people parking on corners, perpendicular to the flow of traffic and any other way they can, legal or not, just to park. On top of that the spaces are so tight you can barely get out of your car. My Mercedes has over 13 dings and scratches from car doors and other things hitting it in a reserved spot. My van has paint from other cars on it after they hit it with their door. It's gotten to the point where I'm going to contact a lawyer to see what can be done about the residents and management because I'm not going to kick out thousands of dollars to fix the damage done to my vehicles. Not only that but delivery trucks block both reserved and non reserved parking spots and I've seen the grounds keepers hit car bumpers with weed wackers and lawn mowers. The other issue was mice but after pest control failed to get rid of them I took matters in my own hands and got rid of them in a week.

DO NOT MOVE HERE! ****BEWARE*** I lived here for 2 years, in 2 different apartments. The management and leasing staff are TERRIBLE. They never answer the phone, or call/email you back. I had to email the manager of the parent company to even get someone to talk to me about my move out. They honestly need to figure out better staffing because they are only helpful when you move in. Though the location is great, the buildings are old and need A LOT of work. They are "trying" to update the kitchens and bathrooms but honestly its just slapping a bandaid on the problem. Trust me, I moved right down the street for almost the same rent in a newer building, with a different company, and its amazing.

Do not rent here. If it seems to good to be true, it's because it is. The rent is so cheap because the roaches are paying the other half! I have never had roaches and I've only lived here 1 month. In my first two weeks, I was watching tv and a roach just crawled across the wall. Disgusting. That was the first of many encounters. In addition, I've had to contact maintenance 3 times in under a month for multiple reasons. On my move in day, none of my files or keys were ready. It was as if I wasn't even scheduled to move. I didn't get my mailbox key until recently (after I had to go to the leasing office and request one). Never had this many issues in my life. I regret signing here!

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

It's quite a shame I could not give it less that a star because the management in this location are GOD AWFUL. Stay away from this place at all cost! Just to give you an idea of how terrible the management is, I lived here for 14 months and never had a laundry key, even though during the walk through I was shown a door where the ""laundry"" in my building was. They gave me easily 15 different entry to building and door keys that never worked in the neighboring complex where my laundry room was supposed be. After the 15th time I finally called management and explained how terrible of service I was getting and not 20 minutes later I get a phone call from the person that "helped" me move in yelling at me for complaining to her boss. I immediately filed a complaint to her manager but to no surprise she was there 2 months later when I had to go to the admin office for ANOTHER issue. STAY AWAY FROM THIS PLACE. The location is not worth it. Worst management you can ever imagine and I saw mice, cockroaches, centipedes and all kind of bugs in my apartment a month. STAY AWAY

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

Pest Issues no matter how clean you keep. At move out we hired professional cleaners and left the apartment spotless but were charged a "cleaning fee" of $230. Secured access locks are always broken by people not on the leases, Packages stolen so often I had to resort to using Amazon Lockers, Residents are always idling in the middle of the main roads, the office is ALWAYS closed and the "smoke free community" is an absolute lie as they do nothing to enforce it when it's reported. Save yourself the hassle and don't rent here.

DO NOT MOVE IN this place! They will charge you Hundreds and tons non-reasonable money! You may need to call maintenance all the time! Living here is suck!

Hello ! This is Berk Sayal ! I had an appointment today. I have a complaint for your company and your workers.When I come to the lease office, the man was very rude who is sitting front of the computer at the table. He asked directly" when do you move to apartment " it was a bad question! Do you treat to your every guest is like this ? is this your service quality? I've been talking with Jen for 2 weeks yours regional manager. I told her first, I would like to look at the apartment and then I will decide when I can move to apartment. Also, when I arrived to number 103 building, there was a code system on the 204 door. Why Didn't they say the code to me? I waited 30 minutes at front of the door. I didn't surprise. It was a bad greeting the costumer. it was bad guidance the costumer. I never come over there. I will never recommend any to my friends. I am writing this email. because you have to know this Dear Manager and talk them. !

My wife and I went here to view these apartments and even signed up for a 1 bed room apartment. But due to family situations we couldnt move in to these apartments. We lost 550$ to them for nothing. Basically these guys are money minded and after having talking to many tenants there, I learnt that they are the same with everyone. The apartments look so old, painted in the exterior but when you get in, you know that they are actually not well maintained. Apartment is tiny and I got this feeling that they have remodelled a studio apartment into a one bedroom apartment just to get more money. When you walk around the area you can see many rats running around. I really pitty the people living in the ground floors. I even heard from another tenant that they actually get many centipedes and millipede worms creeping into their apartments. In a way I am happy that we did not move in to these apartments. Please do not go for the price.

This place is fine for couples and not for kids. They'll find a way to get you out.

I am currently living here and love the location because it is extremely close to two grocery stores, gym, and bus stations that go to both metro stops. The layout of the apartment is awesome, but there are some major issues. First, I was promised that I would hear minimum sound from the people who live above; mostly soft sound of footsteps. I was lied to and literally ever step they take is echoed through the apartment to the point that a couple of times, pictures on my walls have tilted from the vibration of the foot steps. Whenever they use the shower, it is so loud that it sounds like someone is showering in my bathroom. It was even loud enough to wake my partial deaf father when he visited last weekend at 12 am in the morning. There is a roach and mice issue here. Even as I am typing this, I can hear a mouse in the kitchen moving around. I have approached FoxChase about this 4 different times and their solution is to lay more mouse traps which obviously is not working. The one time an exterminator was brought to the apartment, I was told by the exterminator with a member of the maintenance crew present that he needed to come 3 times a week until the issue was solved. When I tried to schedule with him the times, I was told that the Maintenance Office would contact me. I have received no phone calls or emails to this date and placed my 4th request right before writing this review. Yes, this place is one of the cheapest apartments in the area and has a great location, but please evaluate what you are willing to trade off before signing a lease with the apartment complex. If you are willing to deal with heavy footsteps or showers that wake you up at 4 am everyday and roaches running over you feet while you sit at the computer(that was how I found out about the roach issue) for the location, then by all means this place is great. However, for me and I assume many others, this is not the case and I will not be renewing my lease.

Horrible, management not helpful at all

As a current resident in these apartments i do not recommend this place to anyone So disappointing

The worst apartment complex ever, waste of time and money!!!

Do not move here!!!!! Roaches, mice, no matter how clean & tidy we keep the place!!! Worst of all, I get notifications that maintenance accessed and "completed work" in my unit when I'm not there, even though I NEVER SUBMITTED ANYTHING. 3 times now. Anytime I try to get in touch with the office to try to get clarification, no one answers. I've tried to get in touch with them in the middle of the week, middle of the day, and I never get an answer or a callback. If anyone at Foxchase is reading this, CALL ME NOW, I will not hesitate to call the authorities for breaking & entering if this happens again. Completely unacceptable. Who is in my apartment when I'm gone and WHY?!????