Communities

Mice. Lots of mice. You can hear them running around in the walls. Maintenance can't seem to find where the entrance is so that it can be sealed. Gross.

Police here for neighbors constantly, noisy, pest problem, car is constantly nicked. They have begun charging me for pest control monthly due to pests new neighbors have brought. Can't wait to get out of here. I'd love to break the lease at this point, but trying to wait it out to avoid penalty. Terrible!!!

While the people are nice, there is an obvious mice problem that doesn't seem to be taken seriously. Living on the second floor how would I even get mice in the first place?! I don't even use the stove bc I don't know if they're going to come running out. The first time I noticed mice I put in a request and was told they "chewed their way inside from where the gas line runs in the kitchen." Caught one of them and there was never any follow up. This has been an ongoing issue and I put in another request only for maintenance and pest control to just come in and look. Was not left with anything to help resolve the issue and here we are days later there are still mice coming and going like they pay rent. I pay for pest control services so are we not entitled to better service than someone just looking? So I've resorted to buying my own supplies since they obviously don't care. These things have to be in the walls. This is building 507.

Worst leasing team ever. No one ever answers the phone and when they do they can't help you.

The Community Manager (Stephanie Hall) treats low-income renters like second-class citizens. She also encourages this rude, arrogant treatment to some of Maintenance Engineers. Comments such as "HUD who pays your rent" should be kept to herself. Being difficult and uncooperative to HUD recipients is uncalled for and extremely frustrating especially since she seems to not have any overhead.

DO NOT RENT AT FOXCHASE!!! I retract my previous 4-star review immediately upon learning what a financial, physical and emotional death trap this place is. I lived there for a year and almost lost my mind due the disgusting and uncomfortable living conditions at a premium rental cost. Cockroaches everywhere, overflowing trash dumpsters every week, toilet that always became clogged and rarely flushed correctly, outdated and horribly filthy kitchen with old and often broken appliances, loud, rude neighbors that smoked inside and the smell would drift into my apartment and the list goes on. I hated every minute of living there and could not wait to get out of the lease so much so that I subleased the place. Now I'm on the hook for $1600 because the woman I subleased to did not give 60 days notice before moving out and the leasing managers will not work with me on removing the charge. I'm a reasonable person but $1600 for a notice fee is unreal and unfair. I hope no one else has to endure what I went through there for $1600/month hence why I am writing this awful review of Foxchase. Beware and look elsewhere even you have to pay a little more, in the end it'll probably save you.

I lived in the apartment for about 15 months and it started off amazingly. I had no issues. However, towards the end of my contract I became aware of their rat problem and was completely disgusted. My husband and I used multiple traps and they all caught something, whether it was a rat or a small mouse. Moving out was pretty ridiculous. I literally only had carpet in the bedroom and used a rug doctor on it but was charged the move out cleaning fee because of the carpeted area . The day I moved out was the best day i had there. Parking was also a nightmare. I sometimes had to park on the street even though I paid for the permit to park in the lot. Do yourself a favor and find a better place to live. *my opinion is based from when I lived there from 2012-2014.

Update: just a heads up, Foxchase are making it mandatory to pay for wi-fi deal with Xfinity for $60 a month - you'll be paying even if you have different service. Now, here's the crazy part - I currently pay to non other but Xfinity $20 a month (available to anyone, it's not a special price or anything - it's their basic plan), yes, you read that right, $20/month. And now I will have to pay triple that, just because Foxchase made a deal with Xfinity. Instead of trying to make a deal with Xfinity for $20/month option for their tenants (again, it exists - I pay exactly that much for Xfinity with the same service of only internet) - they are leaving you no chance to find a more budget version. In other words, Foxchase makes money not only from rent, but also, as an Xfinity dealer. On another note - do not rent their storage units - your things will be covered in thick layer of mold, which covers the floor and it only got worse over the past year; and you will probably develop allergies. Storage floor gets flooded constantly and right now my unit has fluffy growth sized 1x1 ft. I will update the review with more of my experience living here in some time.

i live with my husband, they told him that you will pay only electricity and gas. the water included with rent. now they sending a $100 bills sewer and water. we are only 2 persons maybe we pay laundry room water bill instead of our bill.

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

DO NOT move here - seriously. I may not have a problem with mice like other people have, but management is incapable of controlling the cockroach problem. I had a FOUR INCH cockroach in my apartment today. This is a recurring problem - you don't see them for a while, then they're back in droves. I've lived here 2+ years and it's been a constant issue.

Do not rent here. If it seems to good to be true, it's because it is. The rent is so cheap because the roaches are paying the other half! I have never had roaches and I've only lived here 1 month. In my first two weeks, I was watching tv and a roach just crawled across the wall. Disgusting. That was the first of many encounters. In addition, I've had to contact maintenance 3 times in under a month for multiple reasons. On my move in day, none of my files or keys were ready. It was as if I wasn't even scheduled to move. I didn't get my mailbox key until recently (after I had to go to the leasing office and request one). Never had this many issues in my life. I regret signing here!

DO NOT RENT HERE

If you frequently deploy for work, do not even consider this place. I received orders to deploy and the company will not work with me. My lease ends while I am overseas and the complex still made me pay the rest of my rent.

Lived here for a year and could not take anymore, had to move out. 1. There are MICE - I requested maintenance maybe 6 times when I lived here and they just kept putting traps that did nothing. To their credit they really did try, but I think a group of mice was living in the building and the only thing that would have helped would have been a full building fumigation. In my year living there, I saw maybe 10 mice; at one point 3 ran out of my kitchen chasing each other. The only thing that helped was I borrowed a cat from a friend to chase them when I saw them... I know gross. 2. Safety - I repeatedly told the leasing office that people in my building were propping the front door open when I lived right by it, and they did absolutely nothing to help. A sign or walk through would have sufficed, but they responded with a canned email and did nothing. 3. Laundry - the electronic payment option for the laundry machines constantly broke so I had to rely on finding quarters to do laundry in the buildings. 4. Parking if the building is on a public street, if you come home later than 9pm, you will have a bad time finding a spot. Now, I understand that that is not the property's fault, and they do offer reserved parking spots at a cost; however, you should consider that if you were thinking about living here, you are probably not gonna find a spot near your building if you are someone who is out and about all day. Plus, they raised the rent by $300 and the reserved parking spots by $20 per month, with no additional benefits, so I did not renew my lease.

I have only lived here for three months and I hate it here. The people in the office are incompetent at best and never have a direct answer or solution to any of my questions. There online system as serious glitches and ended up charging my card for twice my rent and when I brought up the concern to the office they said it was my fault and that I would have not only pay my bank to cancel the charge but also pay an additional $50 to the apartment complex! The maintenance team are quick and efficient which I find to be the only pro for living in this apartment complex...Parking is impossible to find after 9PM and really inconvenient when you come home from class at 10PM. Lastly the complex only offers Comcast as an internet service provider and this company is the worse and in the 3 months that I have lived here I have had to call Comcast on 4 separate occasions. Let me be frank if I did not have to use Comcast best believe I would not be paying $40 a month for such mediocre service. I am counting down the months until my lease is up because I definitely will not be renewing.

Do NOT sign a lease here. From Day 1 when I moved in there were issues - the unit wasn't move in ready, I had no working water in the bathroom for the first day, there was construction dust everywhere and the walls still had tacky wet paint. Once you've signed the lease management could care less about you. If you have any sort of issue, unless you go to the leasing office in person, nothing will get done. And if you work late and need to talk to someone - you'll just have to leave work early. I have no idea how the leasing office is too busy to answer their phones as there's at least two people in the office not actually doing anything when I've gone in. The door to my building never locks. I've given up trying to get maintenance to fix it. Contractors came into my apartment without notice, left the unit UNLOCKED, damaged my property, and it took me phoning, emailing, and going in person multiple times to get the situation even mildly taken care of. They gave a few days notice that pest controls was treating the building and I was REQUIRED to remove everything from all cabinets, the bottoms of the closets, to remove all foodstuffs and cover them with a tarp, and not to enter the unit within a certain time frame. I couldn't get anyone to tell me what they were using, or to provide an SDS sheet for the chemicals they were obviously going to be using, if I needed to be concerned about upholstery or linens absorbing the stuff, or about the fact that I would have 1 day to do it because I was going to be out of town right before hand. And even after that? Still have bugs. The toilet constantly runs, and I've had maintenance out multiple times for it, still not fixed. The vents are constantly blowing debris out. They "upgraded" the apartment with smart feature such as a touchpad lock for the unit doors - which is loud and obnoxious (I now constantly hear the sound of my neighbors kocking and unlocking their door digitally) and pointless as you still technically need a key to enter the building (on the rare occasion it actually locks) and a thermostat requires internet access. The lease might seem like a good deal, until you factor in the other fees. The water bill isn't actually off a meter. They've metered the hot water heater and not the units themselves and are "guessing" how much water you use by multiplying how much hot water is used by a random magical number. I've lived in a larger house with more people and paid less for water. Parking, unless you pay $40 a month for a reserved spot, is almost impossible. I've also been harassed by people while walking during daylight to my unit - I can't wait to leave this place. Stay far away. Don't rent here. If I could give 0 stars I would.

All you have to do if you want to find out what's wrong with the Foxchase community is go online and read the reviews. They're very bad and quite frankly a true representation of how foxchase is perceived. I lived there for about 3 years and the only reason is because its one of the cheapest places to live in that part of Alexandria that's not section 8. I left foxchase because my wife got a job out of state and after paying the ridiculous 2 months rent fee to break our lease I receive a bill in the mail at my new address for 26 dollars. On top of charging me the last two months water and sewer they charged me 100 for "scuff marks" on the walls and 50 for not returning the ridiculous foxchase ID's that nobody uses. I tried to schedule a move out inspection at a time when I could be there to contest any charges but they explained to me it has to be after I move out. Well I moved out of state and have no plans to return to foxchase for a move out inspection. This just left the door wide open for them to make anything up that was wrong with the apartment and charge me for it. Me and my wife spent hours cleaning everything in that apartment top to bottom and then to loose all of the 300 dollar deposit because the movers might have scuffed the wall when loading the truck up is just bullshit. Which doesn't make any sense because I was told by our leasing agent that every apartment gets new paint in-between tenets, so why they where so concerned about scuff makes and charging me 100$ for them is just crap. The whole foxchase experience has made me very angry and I intend to make my voice heard online in the hopes that I can persuade potential renters to avoid foxchase at all costs. Stealing all of my security deposit was just the icing on the cake and the reason I'm so angry right now. Foxchase is a livable place but most of the community is in disrepair and the maintenance incompetent. I called maintenance to let them know that the interior hollow core wood door that they installed outside on my balcony (and didn't even paint) for the HVAC closet was chewed through by a squirrel or some kind of rodent. There response was quick but they just had some contractor come and replace it because I guess the maintenance crew is to dumb to replace a door. Before I get off topic I didn't have a problem with that, my problem was that the contractor or maintenance never told me they where coming. I was just sitting on the coach one evening when they slammed a ladder against my balcony and climbed aboard. the crew ripped the old door out and didn't have a new one to preplace it with yet so they left me with no door for a day which made it easy for some rodent to get into the rafters and live. I told the crew that an animal was up there and to get it out but they just ignored me and installed the new unpainted hollow core wood door which has probably been chewed through again. I have a bunch of stories just like this about maintenance and the management but my review is already to long and most people wont read it all. If you take anything away from what I've written just know that this place does NOT go above and beyond for there renters if anything they fight you tooth and nail and if they think your wrong they just point to something in the 30 plus page lease about why they can't or won't do it. Everyone hates apartment shopping but there is a ton of places around Foxchase that offer the same and nicer amenities in newer complex's with out all the bullshit for around the same or slightly higher prices.

All I'm going to say is when you move out make sure you leave the place clean. highly recommended you paint the walls before you move out bc They will charge you if walls are dirty regardless of how dirty they are. I got charge $130 bc they repainted the walls. Get maintenance to come and fix anything you think might be damage doesn't matter how small they are. They will charge your for the littlest things.I got charge $150 for Insignificant damages. That can be patch easily for 5 bucks. We stopped by the next day to get our mail. Just to find out they were planning on remodeling the entire apartment. New walls, new floor, new appliances, everything in that apartment brand new. They already knew this will happen and still charge us. Very disappointed. I was planning to move back but after this experience. I rather stay somewhere else. Think about it before you move here.

Last update: I moved out. I will say that they did send me the check of my original deposit which I'm grateful for. My previous apartments made up fake costs to keep the extra money. Update June 2018: Upon hearing all of our cries of how bad the parking was here at Foxchase, management sent out an email to the residents asking what they could do better. Well, somehow management has made it worse. Basically, instead of having only two or three reserved spots ($40 a month) in each lot, they have decided to turn 50% of each lot into reserved parking. I spoke with them in their office and they said this guarantees that more people will have spots now to park, but that's not it. What it actually is is they want people to pay more for parking. Most who live here pay the $10 fee to park anywhere in the parking lots and management wants to change that that so to bring in the extra cash. The new issue is that now you have to park two to three blocks away to finally find an open spot. Even today I came home and by 5pm every normal spot was full and the "reserved" spaces only had two cars in them. The office told me though that I can either continue paying the $10 in the lot even though I am no longer guaranteed a spot, park for free in the street (though that's a gamble as there are rarely street parking spots available), or pay the $40 a month and have a spot in front of my place. They even told me that most competitor apartments around here charge $50 - $150 to park your car each month so this was still cheaper. My response was that when I moved here partially because of the parking cost and they didn't care. Original: My score is based only on parking conditions at Foxchase. Parking is in tiers. Free on the street, $10 a month for the lot and $40 for a reserved spot. They have so many empty reserved spots and so little overall parking that I just spend 23 minutes looking for a spot and the closest one I could find was half a mile away at 1:30am with barely any street lamps. This is stupid. Also, I've had 7 maintenance requests for my apartment I'm in for problems from the AC unit, electrical, black mold and more. The apartments are inexpensive and large for the area and it's nice to have washing machine/dryer in my apartment but they are old. I would give the apartments a 2.5 out of 5 based ONLY on the cost and the location (which is in Alexandria).

THIEVES-I would give AIMCO 0 stars if I could. They basically played with my time and money. The managers gave me false information about my possibilities to transfer to the property just to charge me $600 dollars! They promised to give me my money back, and they did! But later, i get a call from collection trying to contact me because I didn't pay the application. oh and try to call fox chase... it is impossible to reach them. They are all rude. I will seek justice.

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

I applied for an apartment, but was still shopping around for a better one. These apartments are small, no washer/ dryer, have closed living spaces and are frankly way overpriced. Anyway, I was told by the leasing agent that if in 72 hours I did not sign the lease, I would no longer have the apartment and my security deposit would come back to me ($500). This was not the case. A month later, paying my credit card bill I figured I would call and ask when I should expect to see the refund. The regional manager was the least helpful person I've ever dealt with. He did not care what I had to say, offered no help toward the situation and was not empathetic at all. I can't imagine if I lived there and had an issue arise. I wouldn't trust this place with "customer service" like this. I am now out $500 during a pandemic; thanks Foxchase!

They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.

Avoid if possible! Last straw was when a large branch from a very dead tree fell on my truck I had to call the emergency line and the lady I spoke to was very unconcerned. Maintenance moved it almost 5 hours later, but the office refuses to return my calls about the damage caused. There are also bug issues in every tenant's apartment I've spoken to including mine. After months, I went to a third party for the pest control and finally have gotten it under control. Repairs are timely, but haphazard and often leave a mess or 'fix' the wrong thing.

I used to have a great review for Foxchase posted, but now I am changing it after moving out. I always paid my rent, completely cleaned the apartment after moving out, and was a good lessee. Even paid hundreds in fees when I paid my rent a few days late one month AND when I paid my rent EARLY but got charged $100 late fee when I suddenly got sewer/trash charges on my account. I feel like AIMCO is stealing from me. This is a time of hardship that the whole world is going through and you already took my deposit. Do you really need $550 more from me because you wouldn't accept my VERBAL numerous phone calls requesting the price increase in my rent to see if I should renew?!?!?! This company steals from you, DO NOT MOVE IN.

Great location and decent prices but the staff are really rude and disrespectful. If I didn't have a contract with them I would have left long time ago.

It's quite a shame I could not give it less that a star because the management in this location are GOD AWFUL. Stay away from this place at all cost! Just to give you an idea of how terrible the management is, I lived here for 14 months and never had a laundry key, even though during the walk through I was shown a door where the ""laundry"" in my building was. They gave me easily 15 different entry to building and door keys that never worked in the neighboring complex where my laundry room was supposed be. After the 15th time I finally called management and explained how terrible of service I was getting and not 20 minutes later I get a phone call from the person that "helped" me move in yelling at me for complaining to her boss. I immediately filed a complaint to her manager but to no surprise she was there 2 months later when I had to go to the admin office for ANOTHER issue. STAY AWAY FROM THIS PLACE. The location is not worth it. Worst management you can ever imagine and I saw mice, cockroaches, centipedes and all kind of bugs in my apartment a month. STAY AWAY

Absolutely horrible and illiterate customer service. Unreasonable pet fees and will deny your ESA letter for any reason they can find.

House of mice like everyone else said. Don't bother coming here.

I am currently living here and love the location because it is extremely close to two grocery stores, gym, and bus stations that go to both metro stops. The layout of the apartment is awesome, but there are some major issues. First, I was promised that I would hear minimum sound from the people who live above; mostly soft sound of footsteps. I was lied to and literally ever step they take is echoed through the apartment to the point that a couple of times, pictures on my walls have tilted from the vibration of the foot steps. Whenever they use the shower, it is so loud that it sounds like someone is showering in my bathroom. It was even loud enough to wake my partial deaf father when he visited last weekend at 12 am in the morning. There is a roach and mice issue here. Even as I am typing this, I can hear a mouse in the kitchen moving around. I have approached FoxChase about this 4 different times and their solution is to lay more mouse traps which obviously is not working. The one time an exterminator was brought to the apartment, I was told by the exterminator with a member of the maintenance crew present that he needed to come 3 times a week until the issue was solved. When I tried to schedule with him the times, I was told that the Maintenance Office would contact me. I have received no phone calls or emails to this date and placed my 4th request right before writing this review. Yes, this place is one of the cheapest apartments in the area and has a great location, but please evaluate what you are willing to trade off before signing a lease with the apartment complex. If you are willing to deal with heavy footsteps or showers that wake you up at 4 am everyday and roaches running over you feet while you sit at the computer(that was how I found out about the roach issue) for the location, then by all means this place is great. However, for me and I assume many others, this is not the case and I will not be renewing my lease.

Apartments are cramped and in bad repair. Expensive. Admin office workers are lazy and unhelpful. Not to mention, the finance office will find any way possible to cheat you out of more money. My experience was so negative that, for the first time in my life, I am suing.

I am writing to express my disappointment with the way both I and my wife were treated by one of your leasing office representatives, Mrs. Ana Munoz during my recent call and my wife's recent visit to your office. My wife visited the office on 02/15/2023 to inquire about being a head of the house, and unfortunately, Mrs. Ana Munoz was incredibly unprofessional and dismissive. Never she had a minute to listen to my request; let alone to help me bring about a solution. The representative showed a lack of respect towards me and made me feel like I was not valued as a tenant. The representative was rude and impatient, and I felt as if my concerns were not taken seriously. This kind of mistreatment is unacceptable and should not be tolerated in any professional environment. As a tenant, I expect to be treated with dignity and respect by your representatives, and I am extremely disappointed that this was not the case. I have been a tenant of your property for over 7 years and have never experienced such unprofessionalism from any of your representatives before. I strongly urge you to take immediate action to address this issue and ensure that your representatives are trained to provide excellent customer service to tenants. I hope that this review serves as a wake-up call to the importance of treating tenants with respect and dignity regardless of their origin or what program they are under. In conclusion, I will not recommend this leasing office to anyone due to the way I and my wife were treated. I hope that you will take this review seriously and take appropriate measures to address the issue. Sincerely,

Biggest mistake ever choosing to live here. Mice infested buildings, no upkeep of the grounds, and don't get me started on the customer service! Lost my deposit, and won't return it. Months later after numerous unsuccessful attempts to follow up, and they have no record that I even lived there! The BBB needs to shut this place down. Run. Run far far away! Please, heed my advice.. Don't put yourself through this. Don't sign any agreement with this property. The people in the leasing office are very nice, but other than that.. No value to anything. You're better off living outside than living here.

When you walk through the apartments they have set up for show everything looks nice and wonderful and then you sign a lease and move into your apartment. Everything in the apartments is ancient, even if you pay extra for the so called upgrades. The water heater was leaking water when we first moved in and the tech basically said to just keep calling in as it will just continually leak and to call whenever it gets full. Then the drawer in the ancient kitchen was broken and gets improperly fixed. The dryer just does not work. In order to dry just one load of laundry you have to redry like 5 times and regardless of putting numerous service requests it does not work. There are CENTIPEDES, MICE.... yes MICE as in SQUEAK SQUEAK NIBBLE NIBBLE through your food and leave droppings and have you shaking your husband awake in the middle of the night because you hear them, make you sleep with one eye open because you are afraid they might climb into bed with you or with your child, there also are ROACHES! We are not dirty people, we have a cleaning service come weekly and never leave food out or open, this place is just dirty and infested on its own. This place is absolutely not worth the money and you do not actually pay the so called price that you sign the lease for because they charge you an arm and a leg for water sewer and trash and pest control, which is separate from the gas and electric bill that you also will pay for, you'd might as well live somewhere nice and not dirty as you will be paying a ridiculous amount anyhow. Packages get stolen. Delivery people have no way of getting into the building to deliver your packages. Customer service is horrendous, once you sign the lease don't bother calling or even going to the office for any questions or help because well basically they don't care about you anymore. This is the WORST community I have ever lived in and wouldn't wish for my worst enemy to live here. Also don't bother with getting a parking spot as others will just park there and management will not care. I am forced to give this place a one star because if it were up to me they would have a -10000. Save time, money, and hours spent in the middle of the night googling do mice climb on beds and live elsewhere. We are counting the days until we leave.

This property is very conveniently located and a quite area that is the extent of the good of this property. The office has made my time here an extremely bad experience. During the lease signing with the office I worked with Silvia who made promises that she could not keep. I was told by Silvia that I would be receiving $200 off my first months rent. When I went to pay my first months rent I noticed that the $200 was not taking off the rent. I called Silvia who stated that she would take care of everything and not to worry about it. I waited a little bit to see if there was change there never was and plus they charged me $100 late fee while I was waiting on a call from Silvia. I called Silvia again to see what was going on. When I called this time she said that she was no longer working for FoxChase and was now at a different property under the same management. I asked if she could still fulfill the promise that she made. She told me to talk to management and said that they already were made aware of the issue. I talked to the manger Damon who was not helpful at all. Damon told me that he was not aware of any issue and even if he was there was nothing that he could do about it...great management... Great manager.... They are friendly and nice until you signed the lease..

I made an appointment to see the apartments & speak with someone about the pricing & get more information. I drove all the way from Falls Church & even confirmed that morning that I would be getting a tour & speaking to someone about moving in. When I arrived there I was greated by a woman who from the start had such a terrible attitude, I believe her name was Jasmine. I told her I was there for the tour & she even confirmed by name & date/time. She said there was noone available to give me a tour & didn't provide any further information. She said I could reschedule for another day if I wanted to. Again, I confirmed the appointment an hour before arriving & was frustrated that they made me drive all the way to Alexandria just to be told that I had to make yet another appointment to see the apartments. No apology at all nor any respect for people's time in this place. If they wanted me to reschedule I would have had no problem, but instead they made me drive all the way there to speak to an unknowable rude woman who did not help nor provide any information. I will be looking at other apartments instead. Don't waste your time coming to this place.

Wonderful experience before and during move in; however, things completely changed once living in the community. Appliances continue to break, parking is scarce, and the shuttle service to the Metro station stopped a couple months ago. Although I am leaving at the beginning of next month, trying to get prorated rent reduced so I won't have to pay a hefty amount in two apartments was something that was not offered even though I am not staying during the full month/the intended lease date.

This place is fine for couples and not for kids. They'll find a way to get you out.

Stay away and find another place... Also company should help Mr. ilyas and solve the problem.

They fixed the outside lights like I asked but that week when I was visiting there was a problem with one of the tenants leaving the burner on and I ended up calling the fire department and the number for Dwayne which led me to options - I left a msg and the NEXT DAYYYYYYYY some guy calls me and said you reported a fire. I thought that was absurd because a day later they call to see what the issue was - THAT IS BAD SAFETY PROTOCAL! What would have happened if I didn't call the fire department. :-(

0 rating

The worst place to live not worth living here unsafe for women to live by her self I would never recommend for a woman's to rent this place it can happen anything to her in the apartment complex I am glad my lease ends in 10 days to move out this horrible place!!

Why are there SO MANY inspections regarding Section 8 apartment residents? Do regular non section 8 apartment residents receive as many apartment inspections? I would love to hear an answer!

Its not really pet friendly

Moving into Foxchase was a nice and easy process with very helpful people. With that being said, once I was moved in - I was no longer a priority to the management. It is nearly impossible to ever hear back from any of the offices whether you email, call, or leave a voicemail. The parking situation is completely bizarre and they charge you to park when there is never any spaces available. THey have quite the bug problem, which they never responded back to me to help get rid of. There's been multiple times when I have been able to get through to the leasing office and have received quite the attitude on the phone regarding why I was calling or if I was contacting the right department. What it really boils down to is no one seems to know what they're doing or how to keep their residents happy throughout their entire experience with Foxchase Apartments.

There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.

This PLACE IS AWEFUL!!!!!!!!! DO NOT COME HERE.. I LIVE AT 516 N HOWARD STREET APT 402 SINCE APRIL; AT THE BEGGINING IT WAS OKAY...SINCE THEY IT'S BEEN CHAOS. I REPORTED TO THE MAINTANANCE TEAM ON 7/2014 THAT A DEAD RAT WAS SPOTTED ON THE BALCONY. THEY CAME AND PATCHED THE WHOLE ON THE WALL AND PUT TRAPS AND THAT WAS IT. TILL THIS DAY I STILL HAVE RATS ROAMING THE DINING, KITCHEN AND LIVING AREA OF MY APARTMENT. ON 9/25/14 I REPORTED TO THE MAINTANACENCE TEAM THAT I HAD BEDBUGS IN MY HOME. THEY DID ABSOLUTLY NOTHING AND REPORTED MY REQUEST AS BEING DONE AND COMPLETLED. THIS PLACE IS HORRIBLE I DO NOT RECOMMEND IT TO ANYONE. YOU WILL HAVE A BETTER CHANCE FINDING SOMETHING BETTER AT THE GHETTO THAT LIVING AT THIS DUMP. I WILL MOST CERTERLLY GET IN CONTACT WITH MY FRIEND WHO IS A LAWYER TO SEE IF HE CAN HELP ME GET OUT OF MY LEASE THE LEGAL WAY!!!!!!!!!!!!!!!!

first i had mice problem for a couple of months. Then their towing company towed my car twice once was a rental car and once was a new car that didnt have a sticker yet. Each time on a weekend and I had to pay 250$ x 2. Washer and dryer broke multiple times. They did repair them in 1 day or two though. Then when my rent was supposed to be monthly 5 days before moving out they said they needed 60 days notice! Even though i talked to them over the phone twice about the rent being "monthly" they failed to warn me they need this long notice. What is the purpose of monthly rent if you need 2 months notice!. Anyway dont live here unless you have to.

Foxchase Apartments is by far the worst complex I could've chosen to move into. To start, the apartment itself had multiple cracked tiles (kitchen and bathroom), water coming up from the under the floor(living room/bedroom), both of which took weeks to get resolved when, I was told it would be handled before my move in day. Somehow a family of idk how many, but definately too many (young kids included) ended up on the top floor, which of course leads to late nights(past 11pm), early mornings(7am to start) and, all day every day running around as if they are practicing for the circus 24/7. The biggest issue I have is the disgusting attitudes held by the staff and managers at the main office. Not only do they, not take any responsibility for anything wrong with the apartment itself, but they also seem to care very little about the well being of their tenants when it comes to maintenance,noise complaints or any complaint for that matter. After complaining for a month to the same staff and managers about the apartments issues and ridiculous noise above me, I was told handle it myself, which Isnt my job. The part that really gets me is the lack of respect for me as a tenant, the ill mindset to do nothing to help resolve my issues and the lack of communication between staff, managers and myself. One person has notes, the other doesn't. One claims theyll try to resolve the issue and then you find nothing has been done at all and for a representative of an establishment to intentionally hang up on a tenant, MULITPLE TIMES is just despicable and disgusting business practice. Im sad to say I live here because the staff have made this a living NIGHTMARE. If your looking for terrible staff and endless issues with no help from the people you pay thousands of dollars to, Foxchase is the place to be. If you want to live in a nice, quiet place, with good staff and good pricing.....LOOK ELSEWHERE! Beware what they try to sell you, I promise its nothing like it seems.

Transparency is an issue here. On my move-out statement, they charged me for bills that are not communicated. Reaching out by phone call requires a number attempts patiently. On the residents app, there's a menu with a title "move out instructions" which opens to a blank page.

I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

I have lived here for a year in one of the renovated units. At first the place seemed nice with all new appliances, but its just covering up the deep issues of these old buildings. I have had multiple issues with pests- from all sorts of bugs and now mice. I have had both maintenance and the contractors come and fill various holes in the apt, but it seems like there are so many holes in the building its impossible to keep the mice out. I have had pest control come multiple times and the problem has still not been resolved. In addition I've called maintenance SEVEN times for my fridge not cooling. It stops working literally every week and still has not been replaced. While the team does eventually show up, they only provide temporary fixes instead of thoroughly going through the apt and finding and fixing problem areas. Additionally, all of the 2br are on the top floor which is commonly rented to young families-meaning you will hear screaming, crying, dragging of furniture, loud noises all day and night. I am so uncomfortable living here. If you can afford to live elsewhere I would recommend doing so.

Safety

horrible,you have to share your apt with the mouses , yes a lot t of this cain of animals, mi kiitchen every night look like mines all around with the trap .

The leasing office NEVER answers the phone for current residents. For some reason they put in a work order which requires me to remove everything from al of my cabinets within less than 24 hrs on a business day. I have a job. If it's not empty, they'll charge me $75. I've called TWICE and cannot reach ANYONE. It's been an on going issue where you can never reach someone at the leasing office. Hire a secretary if you can't seem to have available staff!!!!! And give your residents more of a notice because I can guarantee you my cabinets are not going to be emptied.

STAY AWAY.God Damn This Old F****d Up apartments . stay away from this B******t apartments . over dozen requests . over hundered pest problem . plumbing Issues . our apartment is literally F****g Animal husbandry . Stay away From This Good NeighbourHood with OLD S***ty Apartments . STAY AWAY .im moving out decide to spare my last month rent and escape This S**tHole STAY AWAYSTAY AWAYSTAY AWAY

The worst decision in my life , you will regret this over the time when choose this apartment, Make a habbit of paying high electric bills, most complicated parking pattern and you will not be explained about that while leasing and have you ever heard of 500% fine if you break the lease yes yes you heard me right read the lease carefully it's a one year jail with no bail ,and like said before leasing office is only for new leases not to complain or listen to your problem because you you have already signed a lease and " people in DC don't worry about money the guy in leasing office told me " I didn't know that thanks for letting me know I am not rich and foxchase is not for me My previous review was deleted wow these guys have not even courage to accept the failure Delete this too foxchase

full of mice and roaches nobody take responsability on the office maintenance just drive around or the 711 need wait a lot of days for easy request

Foxchase is a true gem... Come sign a lease here and see why! God bless an overpriced, Alexandria apartment complex that is outdated, bug infested, and swamped with stink. If you aren't from Alexandria, don't even bother looking here. If you do, you'll understand it within 2 months in...

The worst thing as a female renter is having to ask the leasing center, multiple times, WHAT WILL BE DONE ABOUT BUILDING SECURITY?! Oh I guess I should be thankful we're getting fancy door locks now, but damn can you train your staff to have better answers than, "well we can't stop people from forcing the door open". EXCUSE ME?! Your people are a joke, your company is a joke, your business acumen and service skills are a joke, and if I had the chance to do it all over again I would've moved out and not renewed my lease. I waited too long to find another place- but I'm looking now and with luck and planning I'll be out of here SOON. These people have no clue how to run a complex. And these kids they hire couldn't tell a fart from febreze. They have fancy Surface tablets, with big screens and couches in the leasing center, while the apartments are INFESTED, wood is rotting all over, and the front doors can be pried open VERY EASILY- not to mention the poor state of the grounds. I will say that I saw people cleaning up in the mornings, which I am grateful for. They have more customer service skills than the people in the office. Like damn, if I'm visibly upset ONE WOULD THINK to have more positive answers...if the cleanup crew is nicer and more hospitable than your leasing crew, you gotta problem, bub. Don't be fooled by the cheap rent, and seemingly nice apartments, guys...it's not worth it. *sigh* I just don't know why it's so hard to find good apartments in this area. Oh well. EDIT: reading reviews, I see A LOT of waaaaay too positive reviews by ppl who've only made 1 or 2 reviews on google...looks suspiciously like bots or paid reviews smh

If you want to share your space with mice and roaches, this is the best place to be. It is just horrible!!!

Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.

The parking situation has gotten so bad that it now violates OSHA standards. Someone at management hired the lowest bidder to start renovations on the apartments. There are now industrial dumpsters that protrude into the middle of the street, threatening to cause a car accident. And if that isn't bad enough, there are forklifts parked on the street, with the forks left straight up in the air with equipment on them, waiting for a gust of wind to blow the equipment off the forks on to a poor residents car or even worse, someone driving or walking down the street, killing them. If you value your personal safety, please rent somewhere else.

If I could rate this place 0 stars I would. Besides the price and location, there are absolutely no redeeming qualities about this apartment complex. First, they made us sign a second lease and moved our apartment a week before we moved in. This was forgivable as things do change last minute. However, from there on out, it has been a nightmare. The parking situation is horrific. Anyone can park anywhere and they don't tow those without a sticker except maybe once a month. If you live near the intersection of Taney and Raleigh, there won't be a day when cars are disobeying signs and causing near accidents. There are insects everywhere. No matter how many times they come to exterminate (which is often). They will not notify you before they do things. I.e. they had a contractors on our balcony at 8 AM without notice who came up by a ladder to work in the closet. Then posted after the work was done a week later that contractors would be coming in to do work. We also referred people who did move in and never saw the referral award after multiple contact attempts. They also forgot to charge us for pet rent for SEVERAL months, then called a year in to say they would start charging us. Last, but not least, want to charge us 2,000 dollars because they are claiming they did not receive our notice to move out within 60 days in the middle of a pandemic. This has been the absolute worst place to live. I never write reviews, but this has been such a horrible experience that others deserve to know about it. Save your time, sanity, and money folks!!!

Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !

Location is great yes, BUT I have been dealing with horrible pest control issues the whole time I have been living at my apartment no matter the season. I really don't want to move, but I am tired of paying all of this money to have unwanted guests. Mice!!!!!

TERRIBLE living here!!! Parking after 8:00pm is basically impossible although you have to pay $30 a month, or you run the risk of your car getting towed. The parking spots are so small be prepared for scratches from other people trying to squeeze into spots way too small for their car. They've increased the amount for a reserved spot to $70 that is almost a mile away from my building. Like the other reviews mention there are mouses. I lived on the top floor and had the exterminators (that they mention in their replies) come in and nothing changed. Management sucks and takes no accountability to the many issues here. They also are forcing tenets to pay $60 a month for wifi now with barely any notice.

my experience at foxchase has not been a good one. i can never get in contact with the administration office. my house had been invaded by maintenance men who came in for a broken water heater and didn't even knock on my door. They came straight in and claimed that "they were told no one was home." since when does someone not knock before entering someones home also, when the appliances were being replaced in my apartment days after moving in, they used my bathroom and left urine on the floor and the seat. the door was also closed and when i went in to see the mess, the bathroom reeked of fecal matter. there was also trash left in my sink and food remnant. in the kitchen sink from where they were eating in my home at some point during their time in the unit.. overall, i am completely dissatisfied with this apartment complex. i will be TRYING to get in contact with the administrative office to end my lease. i will not feel constantly disrespected and fear for my safety because someone doesn't know how to knock.

Maintenance gave one of my neighbors the skeleton code and he often uses the code to gain access to other people's apartments. He admitted to switching his old fridge out with somebody else's. I know for a fact that he used that code to root around in this young girl's place because he told me all about it. The maintenance workers noticed the contents of my apartment and recognized me as an adult film star. They decided to talk my ear off often about the adult film industry as well as loom around my female friends when they were in the neighborhood. I never disclosed my identity to anyone there (except for the foxchase employees who had access to my apartment). This is a very "My First Apartment" community. You get a ton of teenagers/college students up in those apartments with their friends who get wasted and tug at the locked door until it opens (essentially breaking the lock- so the front door was unlocked for a good majority of my time living there). The upstairs neighbors stole clothes out of my laundry load- we all use the same laundry facility in the basement. (I caught one of their frequent visitors wearing a floral shirt of mine that a relative sent me from Hawaii- unmistakably mine). I ended up having to call the police enforce some manner of rule into the building (those who stole my clothing were young military men who tried to intimidate me by threatening to jump me). I was told by Foxchase's management that the men were "about to move out" so, I should just "avoid them". The cockroaches were a huge problem in the beginning and had to be treated frequently throughout my first three years living in foxchase. The MICE never really went away. You could always hear them in the walls during the winter. I was planning on living here for a few more years because the price was alright for me and it was so set back that I felt safe blending in until the morning of President's Day when some old woman who works in management came banging on my door, shouting at me about how she smelled weed in the building. She issued threats and critiqued my lifestyle (my dog was nervous and had peed on the floor- this was like 8am on a holiday, so I wasn't alert or coherent in the least). After passing this judgment, goofing on my dog's accident, and making disparaging remarks about my colorful lifestyle, they all grinned at me like I was a fool and carried on their merry way. One good thing: N. Imboden St. parking is free, so you and your guests can go ahead and park there all you want without paying for a permit. Go nuts. I know I'm gonna be telling out-of-towners to park there and uber into the city (just because I have an axe to grind with foxchase at this point).

This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.

The worst customer service and the worst place to live. Even their website is horrible.

Horrible experience - mice and bugs - little to no assistance with either issue. Neighbors in building had double-digit numbers of people living in 1 & 2 bedroom apartments. Drunk in building slamming on doors in the middle of night begging for money. Same drunk passed out by mailboxes. All reported, nothing done about it. There was a constant smell to the ridiculously small apartment that we couldn't figure out....while cleaning out the apartment, I pulled out the fridge and found piles of mouse droppings basically "cooking" on the fridge engine....would explain why we were sick more often that year.... To top it all off, when I went to apply for an auto loan, I find out that I have a hit on my credit from this place....when I call to clear it up, I get sent from one office to another, until I end up having to leave a voice mail. Absolutely ridiculous customer service!!!!

I've been living in a Foxchase apt for almost 2 years. Rent prices and service fees are very high and both increase at an alarming rate per month. If you're looking to live in a complex of poorly constructed buildings, zero sense of community, unresponsive management, and random trespassing into your home by maintenance personnel, Foxchase is the place for you! Obviously, do your research to determine what's best for you but I would not recommend the Foxchase/Aimco community to anyone.

DO NOT MOVE HERE! ****BEWARE*** I lived here for 2 years, in 2 different apartments. The management and leasing staff are TERRIBLE. They never answer the phone, or call/email you back. I had to email the manager of the parent company to even get someone to talk to me about my move out. They honestly need to figure out better staffing because they are only helpful when you move in. Though the location is great, the buildings are old and need A LOT of work. They are "trying" to update the kitchens and bathrooms but honestly its just slapping a bandaid on the problem. Trust me, I moved right down the street for almost the same rent in a newer building, with a different company, and its amazing.

Everything breaks. The kitchen is outdated and the counters/cabinets are cracked and old. The yard is not taken care of and mushrooms are growing all over the place. Trash is constantly littering the grass everywhere. Cockroaches! If you don't call and complain, they won't come take care of them. The shower tiles are literally caving in. The only plus is that the maintenance staff is great. Otherwise, it is over priced for the quality and I cannot wait to move.

The place looks nice but there are numerous safety issues for the residents. Managers don't handle the tenant's concerns properly and seem they don't care about it. I don't recommend this place to anyone that safety is their priority. The place is full of mice.

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

DO NOT MOVE HERE! There are pro's and con's to everywhere you go, and I'm going to list both with extreme honesty. Please read this and seriously consider all of my con's before you even think about moving to this place. Let's start with con's: 1. There is absolutely NO insulation between these apartments. You can hear every single noise from your neighbors. Apartments all usually have horrible insulation, but these were EXTREMELY horrible. Every. single. day. multiple times a day I could hear my neighbors alarms go off, every phone call she made or received, as well as EVERYTHING she talked about. You can also here every time they shower, flush a toilet, open their door, or go in their closet. 2. The ventilation is horrible. You can smell absolutely every strong smell from every apartment. Every time someone cooks, especially with spices, your whole apartment fills up with the smell, and there's literally no escaping it. For example, one of our neighbors cooked cabbage one night ( we all know how disgusting that smell is) and the WHOLE building smelled horrible. Multiple neighbors called the office, and each other with complaints on how horrible it was to even be in your own "home." 3. The particular building we lived in (4478 Raleigh) is the grossest building you will ever be in. The building hallways permanently smell from all the cooking, and garbage people leave everywhere. The security door was broken for a few months, I put in a request to have it fixed, and then the next day someone broke it again. After that it was broken for another 6 months. Also the widow, the only window in the common area of the building, is always open and the screen is always broke, so i hope you enjoy bugs flying into the building and your apartment. Also outside the building expect to find dog poop everywhere. 4. You will have a bug problem. Ours was ants, and nothing was ever fixed or done about it even though you pay monthly for pest control. 5. Parking is horrible. There were days that we had to park blocks away from our building. We eventually paid to park in the parking lot ($15 a month) but then they towed our car. 6. Water. So when you live at Foxchase your water, sewer, trash, and pest control bills are through Foxchase with a utility service called Conservice. Now you would think that you would be charged for the water and sewer amount that you, in your individual apartment home, use. NOPE! You pay a ratio of what everyone uses. WHY IN THE WORLD WOULD I PAY FOR SOMEONE ELSE'S WATER USE!!! Our gallon usage (for two people) averaged about 6,500 gallons per month! That is the most ridiculous thing I have ever encountered at an apartment complex. Paying for someone else's water and sewage. 6.5 THE WATER WAS SHUT OFF WITHOUT NOTICE ALL THE TIME! The first year we were there, it was shut off once a month, for multiple hours, without any notice. The one time we received notice was from our neighbor because she was having the work done, so she knew it was going to be shut off. There are more cons, but unfortunately google has a limit and won't let me post everything. I had 9 major explained cons, so just know there is more. Pro's: 1. Location. It's honestly located in on of the perfect areas. You have the foxchase shopping center right down the road, which is very nice to walk to, and have availability to. You also have a walking park right next to the shopping center, a library down the road, and it's very close to 395N to get to Arlington/DC. 2. The maintenance people were some of the best. They were all helpful, fast, and extremely nice. One man in particular we had visit out apartment multiple times, I believe his name was Melvin (older gentleman, bald, has grown kids), and he was simply the best. If Melvin was working on your apartment, you knew things were going to be done correctly. You can also always plan to have a delightful conversation with him. I hope you read this and other reviews and truly sit down and think before you decide to live here. If you do stay away from 4478 R.

Ridiculous management. When I moved in, the apartment was extremely dirty and with insects. I cleaned and stayed for two years. Everything was written in move in checklist. When moving out, they conveniently misplaced the move in check list and charged me a cleaning fee and paint fee. Charging me for cleaning fee when they receive the apartment in better condition than before.

Pest Issues no matter how clean you keep. At move out we hired professional cleaners and left the apartment spotless but were charged a "cleaning fee" of $230. Secured access locks are always broken by people not on the leases, Packages stolen so often I had to resort to using Amazon Lockers, Residents are always idling in the middle of the main roads, the office is ALWAYS closed and the "smoke free community" is an absolute lie as they do nothing to enforce it when it's reported. Save yourself the hassle and don't rent here.