Communities

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

Do not rent here. If it seems to good to be true, it's because it is. The rent is so cheap because the roaches are paying the other half! I have never had roaches and I've only lived here 1 month. In my first two weeks, I was watching tv and a roach just crawled across the wall. Disgusting. That was the first of many encounters. In addition, I've had to contact maintenance 3 times in under a month for multiple reasons. On my move in day, none of my files or keys were ready. It was as if I wasn't even scheduled to move. I didn't get my mailbox key until recently (after I had to go to the leasing office and request one). Never had this many issues in my life. I regret signing here!

If I can give 0 star,.i will gladly give it. The staffs are not helpful. First of all I have problems with parking, get back from wrk around 10 pm and I have to walk in the dark alone for 20-25 mins to get to my apartment.i wasn't paying any parking fee at my old apartment but always got a parking spot near home., they never said anything about reserve parking until I moved in... secondly when I moved in for the first two months my bills remained the same till the third month (January 2018)..when I was gonna pay my bills and realized they added an additional fee to it and when I went to the office to ask them about it ..they just gave me a cock and bill story about how utilities and sewage and stuff..when I came to sign my lease , the lady told me everything has bn added and that the amount of money I will be paying is what I see on my lease but I moved in and it is a different story..I will advice any new tenant moving in here to be very careful with them .. they are not straight forward.. if I have ever regretted anything in my life.. it will be moving into this apartment..I wish I could just leave .. a lesson learnt.. always read reviews before purchasing something..

The parking situation has gotten so bad that it now violates OSHA standards. Someone at management hired the lowest bidder to start renovations on the apartments. There are now industrial dumpsters that protrude into the middle of the street, threatening to cause a car accident. And if that isn't bad enough, there are forklifts parked on the street, with the forks left straight up in the air with equipment on them, waiting for a gust of wind to blow the equipment off the forks on to a poor residents car or even worse, someone driving or walking down the street, killing them. If you value your personal safety, please rent somewhere else.

first i had mice problem for a couple of months. Then their towing company towed my car twice once was a rental car and once was a new car that didnt have a sticker yet. Each time on a weekend and I had to pay 250$ x 2. Washer and dryer broke multiple times. They did repair them in 1 day or two though. Then when my rent was supposed to be monthly 5 days before moving out they said they needed 60 days notice! Even though i talked to them over the phone twice about the rent being "monthly" they failed to warn me they need this long notice. What is the purpose of monthly rent if you need 2 months notice!. Anyway dont live here unless you have to.

Stay away and find another place... Also company should help Mr. ilyas and solve the problem.

I have never cared about writing reviews but after living in this place I had to write one to help people avoid this place. My car got towed last night after living there for 9 months. I parked at the same spot every day but they towed my car last night just because! They will charge you money for everything. I'm living by myself and a dog my water and electric bills are $60 and up! I asked the admin they said I have to pay for people a whole building which is not fair for some one who work all day and come home to sleep like me. Oh yeah the do have a ton of people who live there for free for a lot of issues. Do you want to pay for those people? They don't work and have a big family. The entrance doors to the building are always broken . Do yourself a favor and avoid this headache. Office staff is not helpful at all they could care less to be honest. For the amount you will pay you can do a lot better elsewhere. Before you sign the lease they will treat you wonderful after you move in you won't hear nothing from them. I have called and let the messages every time when I need help. No one ever call me back ! Staffs are rude! I don't know how those people are working as a costume service if the have bad attitude and lazy like that. Again do not live here! Worst place I ever live in my life. Only thing good is location!

I didn't have and roaches whatsoever. I just had a black poka dotted rat that comes out the top of stove , like a birthday surprise and walk around the house like he owned it since the Shirley-Duke era..

Do not move here!!!!! Roaches, mice, no matter how clean & tidy we keep the place!!! Worst of all, I get notifications that maintenance accessed and "completed work" in my unit when I'm not there, even though I NEVER SUBMITTED ANYTHING. 3 times now. Anytime I try to get in touch with the office to try to get clarification, no one answers. I've tried to get in touch with them in the middle of the week, middle of the day, and I never get an answer or a callback. If anyone at Foxchase is reading this, CALL ME NOW, I will not hesitate to call the authorities for breaking & entering if this happens again. Completely unacceptable. Who is in my apartment when I'm gone and WHY?!????

Don't Move here! Scroll to the left! The leasing office and management are the worst I've ever seen. I've been a resident for almost 5 years paid my rent on time normally the 1st of the month and requested to move early due to personal reasons. Not only did they say I'd have to pay a hefty $6258 but will take back the $300 renewal of the lease that was given to me. They're overpriced for the value and I've complained several times since I lived here. The maintenance staff are wonderful but the managers treat people terribly and their tenants. Do not move here! Find a newer nicer place to live. I regret my move here and want to warn people don't waste your time. After 5 years of being a loyal tenant they still have no respect or sensitivity for others.

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

Foxchase staff entered the apartment without notice or permission, when I was out of state, and left the door unlocked for five days. When I alerted them the door was unlocked, the complex manager told me I should lock up after them when they enter without permission or notifying me. This is Foxchase. They did this a second time, entered the apartment without notifying me, and again left the door unlocked for 5 days. When I noticed the door was unlocked and tried to lock it remotely, the lock jammed. I called emergency maintance and the police and eventually Foxchase went over to lock the jammed door to the apartment that Foxchase had left unlocked for 5 days. Their management company (the lovely Susan?) said they'd look into it, but, really, she wasn't any more concerned the 2nd time than they were the first time. This sloppy attitude towards notifying residents about entry and then leaving doors unlocked for days could endanger you. I don't know why the app didn't send notifications that the door had been unlocked, but you can't count on it, either. If you're fine with not locking your door in Foxchase, you should know what everyone in the neighborhood knows: most buildings can easily be broken into by yanking on the front exterior door. The building entrance doors on most buildings can just be yanked open with a hard pull. Foxchase fixed the one on my building after a non-resident accosted me one morning while leaving the laundry room, and I reported this. However, they have not methodically addressed the problem throughout the complex (a problem that they know about) with all of the buildings. An encampment for unhoused persons has set up across the street from Foxchase, and the man who accosted me appears to hang out there, and this problem may grow with the worsening economy, that non-residents seek entry to charge phones or for warmth in the buildings. 2 huge tree branches that could seriously injure a person have fallen in front of my apartment. After the first one, I expressed my concern that other trees looked unstable, but Foxchase did nothing, and another branch fell, blocking the entire walkway to my building. Another tree fell a block away, totalling a car. A murdered man was found in the parking lot behind my building. My 3rd floor apartment flooded due to blocked gutters. The management doesn't answer phones. A man, not a resident, passed out on the landing below mine. There have been a possum and a rat in the building, but I never had a problem with insects, even though Foxchase is sloppy about pest control (improper notification). When it comes down to it, Foxchase security and safety is a big risk, their entering without notice and leaving doors unlocked is beyond careless for apartment staff. This is absolutely fundamental. And the falling trees? How long before someone is seriously injured?

Stay away from this property or get ready to have a lot of issue which you cannot solve with the management. Double parking fees, broken heater which was not fixed for 5 days during the coldest time of the winter are among a few more problem I encountered and trust me not the biggest problems I have encountered, funny right? First problem I had with this property started very early on my lease. For some reason the conservice bill was charged after the 1st of the month and as a good resident I was punished for paying my rent ahead of time I tried to contact the management as I received no response I decided to contact aimco and even their supervisors rejected that unfairly charged $100. Second, there is always a flat fee for $100 to be charged for you get ready for that! I have never lived in a place which charged $100 for forgetting your key inside this is freaking unbelievable. Third and not least problem was the one that drove me crazy was when they were not able to process a payment from an account which is mysterious because funds available on that account was much greater than what was paid for and was used to make payments, I was charged $50 this time :) Fourth, people park at your designated parking lot which you pay for every single month, and those are the people who do not have parking permit. Not only that the designated spot is so small they keep hitting my car, I have called and called the office guess what no body has addressed this issue, they just send a friendly notice. Let me tell you it was very helpful :) Fifth, trying to get the hell out of this place. Today, I received an email saying that they will charge me $100 to be exact $107 this time :) for notifying them not within the 60 day prior frame. Thank god I have email communications proving my notice was indeed 60 day prior so I will be able to report them maybe get the last $100 :) If you already signed a lease and moving in good luck and if you are looking to live in a new place I would not dare living here or I would rent an apartment near the leasing office so I can easily go there and fight with them every time they did something like that.

Terrible place stay away

Pest Issues no matter how clean you keep. At move out we hired professional cleaners and left the apartment spotless but were charged a "cleaning fee" of $230. Secured access locks are always broken by people not on the leases, Packages stolen so often I had to resort to using Amazon Lockers, Residents are always idling in the middle of the main roads, the office is ALWAYS closed and the "smoke free community" is an absolute lie as they do nothing to enforce it when it's reported. Save yourself the hassle and don't rent here.

DO NOT LEASE HERE. Please refer to my other review - you'll know the one. Google wouldn't allow me enough characters to describe everything that is a scam about this community. I moved out yesterday. I had been attempting to renegotiate my lease renewal when my technical "notice date" came. Foxchase gave me 8 DAYS from the time the renewal offer was sent to the day I was supposed to give 60-days notice. I was actively speaking with the property manager over this time and not ONCE was it mentioned that I needed to give notice prior to Foxchase sending the new renewal offer. I'm looking at a $130 late notice charge and another $120 in "final utilities" - which I've already paid for when I paid $400 for the final 7 days at the start of august. What is this even for?? This apartment complex will bleed you dry - I feel sorry for those who can't afford to buy themselves out of these hidden fees and move somewhere else. Do yourself a favor and turn around and go somewhere else. I'm begging you.

I have send my issue on my portal. If it's not life threatening no one will reply you no one will come and help you be aware!!!!

Biggest mistake ever choosing to live here. Mice infested buildings, no upkeep of the grounds, and don't get me started on the customer service! Lost my deposit, and won't return it. Months later after numerous unsuccessful attempts to follow up, and they have no record that I even lived there! The BBB needs to shut this place down. Run. Run far far away! Please, heed my advice.. Don't put yourself through this. Don't sign any agreement with this property. The people in the leasing office are very nice, but other than that.. No value to anything. You're better off living outside than living here.

Worst managements ever the lady on phone was yelling at me nd hung up on me for not preparing house for treatment , we were out of house nd we already let them know before leaving nd they were fine nd now we r charged 300 for it

Lived here for 2 years. Had a horrible experience with the apartment falling apart, inability to coordinate with residents when there where other issues, and a lack of the complex know who was living in the apartments. There was a family of 9 to 10 people living in the smallest one bedroom apartment size for well ever a year in my building. Would not recommed Foxchase. Also, I've had an issue with my toilet ever since we have moved in and every month or so someone has to come out to "fix" the issue.

All you have to do if you want to find out what's wrong with the Foxchase community is go online and read the reviews. They're very bad and quite frankly a true representation of how foxchase is perceived. I lived there for about 3 years and the only reason is because its one of the cheapest places to live in that part of Alexandria that's not section 8. I left foxchase because my wife got a job out of state and after paying the ridiculous 2 months rent fee to break our lease I receive a bill in the mail at my new address for 26 dollars. On top of charging me the last two months water and sewer they charged me 100 for "scuff marks" on the walls and 50 for not returning the ridiculous foxchase ID's that nobody uses. I tried to schedule a move out inspection at a time when I could be there to contest any charges but they explained to me it has to be after I move out. Well I moved out of state and have no plans to return to foxchase for a move out inspection. This just left the door wide open for them to make anything up that was wrong with the apartment and charge me for it. Me and my wife spent hours cleaning everything in that apartment top to bottom and then to loose all of the 300 dollar deposit because the movers might have scuffed the wall when loading the truck up is just bullshit. Which doesn't make any sense because I was told by our leasing agent that every apartment gets new paint in-between tenets, so why they where so concerned about scuff makes and charging me 100$ for them is just crap. The whole foxchase experience has made me very angry and I intend to make my voice heard online in the hopes that I can persuade potential renters to avoid foxchase at all costs. Stealing all of my security deposit was just the icing on the cake and the reason I'm so angry right now. Foxchase is a livable place but most of the community is in disrepair and the maintenance incompetent. I called maintenance to let them know that the interior hollow core wood door that they installed outside on my balcony (and didn't even paint) for the HVAC closet was chewed through by a squirrel or some kind of rodent. There response was quick but they just had some contractor come and replace it because I guess the maintenance crew is to dumb to replace a door. Before I get off topic I didn't have a problem with that, my problem was that the contractor or maintenance never told me they where coming. I was just sitting on the coach one evening when they slammed a ladder against my balcony and climbed aboard. the crew ripped the old door out and didn't have a new one to preplace it with yet so they left me with no door for a day which made it easy for some rodent to get into the rafters and live. I told the crew that an animal was up there and to get it out but they just ignored me and installed the new unpainted hollow core wood door which has probably been chewed through again. I have a bunch of stories just like this about maintenance and the management but my review is already to long and most people wont read it all. If you take anything away from what I've written just know that this place does NOT go above and beyond for there renters if anything they fight you tooth and nail and if they think your wrong they just point to something in the 30 plus page lease about why they can't or won't do it. Everyone hates apartment shopping but there is a ton of places around Foxchase that offer the same and nicer amenities in newer complex's with out all the bullshit for around the same or slightly higher prices.

Why are there SO MANY inspections regarding Section 8 apartment residents? Do regular non section 8 apartment residents receive as many apartment inspections? I would love to hear an answer!

THIEVES-I would give AIMCO 0 stars if I could. They basically played with my time and money. The managers gave me false information about my possibilities to transfer to the property just to charge me $600 dollars! They promised to give me my money back, and they did! But later, i get a call from collection trying to contact me because I didn't pay the application. oh and try to call fox chase... it is impossible to reach them. They are all rude. I will seek justice.

Started out alright until the bugs and mice set in. Dog park is terrible. Just patches of grass and broken dog jumps. I also don't know how many people are living in my building either. People just bang on the door at all hours of the night trying to get In. To finish this review off, my truck was towed last night because I don't have an inspection sticker. I just got my tags a week ago and was going to get my truck inspected this weekend. Zero warning. I understand why they would tow it if it had been sitting there for weeks with no inspection, but this is a new truck. Give me a warning or some notice and I would have got it done the next day. Just a big money scam. Oh and they finally got someone to mow the place today. Grass was a foot tall in front of my building. Don't live here. I can guarantee you it will be a terrible experience.

Lived here for a year and could not take anymore, had to move out. 1. There are MICE - I requested maintenance maybe 6 times when I lived here and they just kept putting traps that did nothing. To their credit they really did try, but I think a group of mice was living in the building and the only thing that would have helped would have been a full building fumigation. In my year living there, I saw maybe 10 mice; at one point 3 ran out of my kitchen chasing each other. The only thing that helped was I borrowed a cat from a friend to chase them when I saw them... I know gross. 2. Safety - I repeatedly told the leasing office that people in my building were propping the front door open when I lived right by it, and they did absolutely nothing to help. A sign or walk through would have sufficed, but they responded with a canned email and did nothing. 3. Laundry - the electronic payment option for the laundry machines constantly broke so I had to rely on finding quarters to do laundry in the buildings. 4. Parking if the building is on a public street, if you come home later than 9pm, you will have a bad time finding a spot. Now, I understand that that is not the property's fault, and they do offer reserved parking spots at a cost; however, you should consider that if you were thinking about living here, you are probably not gonna find a spot near your building if you are someone who is out and about all day. Plus, they raised the rent by $300 and the reserved parking spots by $20 per month, with no additional benefits, so I did not renew my lease.

DO NOT LIVE HERE!!!!!! THIS PLACE STEALS YOUR MONEY. I am being charged over $300.00 to have my apartment repainted after move out due to "un normal wear and tear"... I lived there for ten months and hung pictures on the wall and that "ruined their paint".. I was also charged over $50.00 for a parking pass that I turned in. Do not even make an effort to clean your apartment after move out because you will still be charged $130 for a cleaning fee. Let alone this place is not maintained... Trash everywhere, not mowed regularly, insides of buildings are disgusting, you smell your neighbors, cigarette smoke everywhere.. Save your money there are much nicer complexes than this.

This place is fine for couples and not for kids. They'll find a way to get you out.

: A Disappointing Experience at Foxchase Apartments I regret to share my extremely unsatisfactory experience with Foxchase Apartments. From the beginning, there was a lack of honesty and transparency. The information provided during the leasing process was deceptive, leaving customers feeling misled. The issues extend to the poor service quality. Communication was consistently subpar, and concerns raised were met with dismissive responses. Maintenance requests were often delayed, and when addressed, the solutions were temporary at best. Parking has proven to be a nightmare, with insufficient spaces available for residents. This has resulted in an ongoing struggle to find a parking spot, leading to unnecessary stress and inconvenience. The living conditions are simply uninhabitable. From pest infestations to unresolved maintenance issues, the overall environment falls far below acceptable standards. The promised amenities were either nonexistent or in a state of disrepair. In conclusion, my time at Foxchase Apartments has been marked by disappointment, frustration, and a feeling of being misled. I hope this review serves as a cautionary note for potential residents, urging them to consider their options carefully before committing to such an unsatisfactory living arrangement.

I lived here happily for several years. When I was furloughed in March due to Covid-19, I did not want to give up the apartment and did everything I could to continue making rent payments on time. My lease ends next month and I am still out of the job - I called and explained all of this, that I do not have the funds to continue leasing due to this, and they explained to me that they still plan to charge me over 2,000 (my monthly rent is less than 1,400) because I gave 30 days notice instead of 60. During a pandemic. This is exploitative on so many levels and really shows that Foxchase does not care about their residents. I hope they are able to rectify this situation, but honestly it seems the whole company lacks empathy.

If I had the option to give less stars I would seriously. We moved out in August based on the fact that Foxchase is literally the worst place to live. I bought a new car and had to constantly worry as people would park their cars so close that I had to squeeze into my car on a daily basis. I would watch people swing open their car doors and hit other cars and not even flinch. During bad storms branches fall everywhere including on top of your car leaving dents and scratches. That's just the outside. Inside the apartment we had so much mold in our bathroom it was ridiculous. No matter how much I would bleach it, it would always come back full force. Our ceiling leaked constantly... on the top floor and they would come and just paint over it.The pests that you would find in the laundry room were crazy big and very brave. The smell of weed and curry is permanent in all hallways of the building and children run freely up and down the stairs at all hours of the night. Then they have the nerve to charge nearly 1500 dollars for a 460 sqf apartment! RENTERS BEWARE!

Do NOT sign a lease here. From Day 1 when I moved in there were issues - the unit wasn't move in ready, I had no working water in the bathroom for the first day, there was construction dust everywhere and the walls still had tacky wet paint. Once you've signed the lease management could care less about you. If you have any sort of issue, unless you go to the leasing office in person, nothing will get done. And if you work late and need to talk to someone - you'll just have to leave work early. I have no idea how the leasing office is too busy to answer their phones as there's at least two people in the office not actually doing anything when I've gone in. The door to my building never locks. I've given up trying to get maintenance to fix it. Contractors came into my apartment without notice, left the unit UNLOCKED, damaged my property, and it took me phoning, emailing, and going in person multiple times to get the situation even mildly taken care of. They gave a few days notice that pest controls was treating the building and I was REQUIRED to remove everything from all cabinets, the bottoms of the closets, to remove all foodstuffs and cover them with a tarp, and not to enter the unit within a certain time frame. I couldn't get anyone to tell me what they were using, or to provide an SDS sheet for the chemicals they were obviously going to be using, if I needed to be concerned about upholstery or linens absorbing the stuff, or about the fact that I would have 1 day to do it because I was going to be out of town right before hand. And even after that? Still have bugs. The toilet constantly runs, and I've had maintenance out multiple times for it, still not fixed. The vents are constantly blowing debris out. They "upgraded" the apartment with smart feature such as a touchpad lock for the unit doors - which is loud and obnoxious (I now constantly hear the sound of my neighbors kocking and unlocking their door digitally) and pointless as you still technically need a key to enter the building (on the rare occasion it actually locks) and a thermostat requires internet access. The lease might seem like a good deal, until you factor in the other fees. The water bill isn't actually off a meter. They've metered the hot water heater and not the units themselves and are "guessing" how much water you use by multiplying how much hot water is used by a random magical number. I've lived in a larger house with more people and paid less for water. Parking, unless you pay $40 a month for a reserved spot, is almost impossible. I've also been harassed by people while walking during daylight to my unit - I can't wait to leave this place. Stay far away. Don't rent here. If I could give 0 stars I would.

DO NOT MOVE HERE! ****BEWARE*** I lived here for 2 years, in 2 different apartments. The management and leasing staff are TERRIBLE. They never answer the phone, or call/email you back. I had to email the manager of the parent company to even get someone to talk to me about my move out. They honestly need to figure out better staffing because they are only helpful when you move in. Though the location is great, the buildings are old and need A LOT of work. They are "trying" to update the kitchens and bathrooms but honestly its just slapping a bandaid on the problem. Trust me, I moved right down the street for almost the same rent in a newer building, with a different company, and its amazing.

Let me share about Foxchase as a current resident. This place started out great, NOT because of anything they did but because of the location and pricing. Summer 2017 until now has been dismal. Yes there are constant pest issues. My roommate and I dealt with bedbugs from August 2017 until March 2017. The neighbors who brought them in had been dealing with them from February 2017 before they spread to my apartment. Foxchase denied any knowledge of anyone else dealing with it. During the early part of the treatment services they tried to charge us for not preparing correctly though no notes were made about how to prepare those areas. Oh and they got all the dates wrong. They did it again in May 2018 when they talked about treatment for roaches (same neighbor brought those in too) and put the treatment services were gonna be done on May 28 which was MEMORIAL DAY! We prepped, they didn't show. WE HAD TO CALL to confirm if they were ever coming and then after we called they dropped letters saying to prep again. And then that day they took forever to treat which is a process that requires you to be out of the apartment 4 hours. If you talk with any staff they're condescending, patronizing and sound genuinely disinterested in your issues. If you have free time to be a "pest" to staff go for it. Otherwise I'd avoid it.

Horrible, management not helpful at all

STAY AWAY.God Damn This Old F****d Up apartments . stay away from this B******t apartments . over dozen requests . over hundered pest problem . plumbing Issues . our apartment is literally F****g Animal husbandry . Stay away From This Good NeighbourHood with OLD S***ty Apartments . STAY AWAY .im moving out decide to spare my last month rent and escape This S**tHole STAY AWAYSTAY AWAYSTAY AWAY

Its not really pet friendly

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

Whatever you do, don't move here... unless you wanna live with a constant fear of running into giant roaches inside your apartment. (They chase you btw). Already have been through half a gallon of insect repellent and continue to find them. No amount of the stress induced near hysteric deep cleaning that I have been consumed by has helped deter them.

Lived here for a year with my partner. Coming towards the end of our lease my partner was attacked by someone's dog in our building. She had to go to the hospital and fox chase tried to sweep the incident under the rug. They never provided any documentation that the dog was vaccinated nor do they hold any standards to making sure all dogs are vaccinated. We were also contacted quite a few times about maintenance having to do work in our apartment, even though we never scheduled a maintenance request. There were times when we were home, heard our door unlock, and then lock again quickly after hearing someone inside. We decided to end our lease here due to the negligent management as well as not feeling safe in the building.

There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.

DO NOT MOVE HERE! There are pro's and con's to everywhere you go, and I'm going to list both with extreme honesty. Please read this and seriously consider all of my con's before you even think about moving to this place. Let's start with con's: 1. There is absolutely NO insulation between these apartments. You can hear every single noise from your neighbors. Apartments all usually have horrible insulation, but these were EXTREMELY horrible. Every. single. day. multiple times a day I could hear my neighbors alarms go off, every phone call she made or received, as well as EVERYTHING she talked about. You can also here every time they shower, flush a toilet, open their door, or go in their closet. 2. The ventilation is horrible. You can smell absolutely every strong smell from every apartment. Every time someone cooks, especially with spices, your whole apartment fills up with the smell, and there's literally no escaping it. For example, one of our neighbors cooked cabbage one night ( we all know how disgusting that smell is) and the WHOLE building smelled horrible. Multiple neighbors called the office, and each other with complaints on how horrible it was to even be in your own "home." 3. The particular building we lived in (4478 Raleigh) is the grossest building you will ever be in. The building hallways permanently smell from all the cooking, and garbage people leave everywhere. The security door was broken for a few months, I put in a request to have it fixed, and then the next day someone broke it again. After that it was broken for another 6 months. Also the widow, the only window in the common area of the building, is always open and the screen is always broke, so i hope you enjoy bugs flying into the building and your apartment. Also outside the building expect to find dog poop everywhere. 4. You will have a bug problem. Ours was ants, and nothing was ever fixed or done about it even though you pay monthly for pest control. 5. Parking is horrible. There were days that we had to park blocks away from our building. We eventually paid to park in the parking lot ($15 a month) but then they towed our car. 6. Water. So when you live at Foxchase your water, sewer, trash, and pest control bills are through Foxchase with a utility service called Conservice. Now you would think that you would be charged for the water and sewer amount that you, in your individual apartment home, use. NOPE! You pay a ratio of what everyone uses. WHY IN THE WORLD WOULD I PAY FOR SOMEONE ELSE'S WATER USE!!! Our gallon usage (for two people) averaged about 6,500 gallons per month! That is the most ridiculous thing I have ever encountered at an apartment complex. Paying for someone else's water and sewage. 6.5 THE WATER WAS SHUT OFF WITHOUT NOTICE ALL THE TIME! The first year we were there, it was shut off once a month, for multiple hours, without any notice. The one time we received notice was from our neighbor because she was having the work done, so she knew it was going to be shut off. There are more cons, but unfortunately google has a limit and won't let me post everything. I had 9 major explained cons, so just know there is more. Pro's: 1. Location. It's honestly located in on of the perfect areas. You have the foxchase shopping center right down the road, which is very nice to walk to, and have availability to. You also have a walking park right next to the shopping center, a library down the road, and it's very close to 395N to get to Arlington/DC. 2. The maintenance people were some of the best. They were all helpful, fast, and extremely nice. One man in particular we had visit out apartment multiple times, I believe his name was Melvin (older gentleman, bald, has grown kids), and he was simply the best. If Melvin was working on your apartment, you knew things were going to be done correctly. You can also always plan to have a delightful conversation with him. I hope you read this and other reviews and truly sit down and think before you decide to live here. If you do stay away from 4478 R.

Do you like parking or a maintenance team that will actually fix what you pay for? Sorry you can't have that at foxchase.

The worst apartment complex ever, waste of time and money!!!

This is my first time leaving reviews and it's because I want people to know NOT TO LIVE HERE. Lots of miscommunication happened during my experience with FoxChase. I submitted my application in mid September but did not receive a leasing agreement until the last day of October. My primary leasing agent was on leave without having his out of office message on which made me constantly worry about the application process. The whole process was really slow which made me ended up forfeited my $500 deposit. Imagine living here and having a problem with your apartment, the lack of communication within the community will be a problem. DO NOT LIVE HERE unless you are fine with a leasing office that doesn't respond to your emails for weeks and when you actually call their office they told you they are understaffed and that they don't normally send confirmation emails and leave you hanging and make you wonder what is going on. The leasing office also bait you on their "special" deal when in fact ended up not being applied after I submitted my application. In total, I put $550 ($500 deposit and $50 application fee) down in the drain, wasted time on numerous phone calls and my energy on 10+ emails in addition to the bad experience I encountered. Please consider spending a bit extra money to find a place that actually will take every future residence seriously because it will be worth it in the long run.

Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.

Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !

they have no respect for their residents. 2 weeks ago the apartment above my unit had a water tank burst and the water started to leak into my unit. I called and told maintance and they said they would send someone over asap. 2 weeks later and the maintenance dude walks into my apartment, no call or knock on the door, while i'm changing. If you're a girl living by yourself don't be fooled by the low monthly rent.

I lived in Foxchase apartments for 3 weeks and had to leave because of personal reasons. I'm 23 just graduated from college and got a job opportunity out in DC. This establishment tied over $4000 onto me because I had to leave due to certain circumstances but even after explaining to them that I just don't have that money they wouldn't work with me at all. Wayne Harris is the worst manager at the establishment because after being told to get into contact with him I sent him an email explaining how I only stayed for 3 weeks and had to leave because of certain reasons he just told one of the other workers at Foxchase, ingnored my email and I had to find out his answer by calling Foxchase and have someone's else explain to me what his highness Wayned Harris said which was basically "we can't help you at all"... completely unprofessional organization and would no way at all recommend it to anyone. After a million phone calls they were able to drop it down a little above 3 grand that I now have to pay $266 a month for a year.... if you are 100% committed to this place and can somehow predict that you won't have to leave due to family/work/illness then stay because they won't cut you slack at all... Again, I stayed three weeks at the place and everything was exactly the way it was when I moved in but because they are starting to get a bad rep (on basically every online review website) they will try to milk as much money out of you...Don't make my mistake and make sure you have a lawyer to look over their move in contact and just a lawyer in general if you are living at Foxchase in Alexandria....they are sneaky...

Oh m God leasing office staff very unfriendly.

One word: Mice! I can't wait to move when my lease is up.

0/10 I do not recommend. These people had a unit available online that I found interest in. I set an appointment to view a replica unit. I liked it.. I then applied and got approved. I put down my security deposit. I received the lease to sign just for them a few weeks later to snatch it from under my feet like a rug. Apparently the tenant in the unit I applied for "didn't want to leave" anymore. Why post the unit as available and have me go through the whole process if you all allow people to do that? I hired movers. Friends and family took off work to help me. They really wasted my time. They offered me another unit for the same price but half the size with no balcony. It is not what I wanted. I was highly disappointed. Apply at your own risk.

Worst apartment complex ever. If you're happy there, wait until your move-out date when they start creating and adding nonesense fees and payments. They added approx 500-600$ for damanges, and 130$ for cleaning (the house was clean and no damages were there). Tried to reach out over the phone to simply ask for proof of damage, they told me to email them, and no one replied. After that, they deducted my downpayment of 500$, (also without showing any proof of damange/reason to collect the downpayment. Never seen anything like this. STAY AWAY!!!

I moved into Foxchase November 2013. I took the apartment that had the least amount of maintenance issues. I've never paid my rent late, and never had any complaints besides the few maintenance tickets I put in. November 2014 I signed for another year. My initial mistake. MY SECOND YEAR WAS HELL!!! November 7th 2015 I finally let management know I couldn't take the issues anymore and needed to move out immediately (after staying in hotels for the past month on and off because of the mice infestation). Long story short, it resulted in me getting a very rude phone call from their "customer care" department today saying i owe over $7 THOUSAND DOLLARS for ending my lease or I would have to get an attorney! Issue One-My apartment had a serious mice infestation that lasted a few months. I could hear them underneath the floor and in the walls. I killed one by hand and my fiance caught one. Family and friends were afraid to visit, and I stopped cooking at home for fear of catching diseases. I am very clean. Never left food or dishes out. I pay pest control fees to foxchase/AIMCO every month, yet the issue was never resolved. ( I was told it was because of construction to the building behind me). Issue Two-I paid $40/month for a parking space. I went on a 8 day vacation and SOMEHOW Foxchase "mistakenly" had my reserved parking sign pulled up and my car was towed. I came back with 2 large suitcases, a dead phone, at11pm at night, to no car (PS. I also left my house keys in my car while on vacation in case my luggage was lost).I walked to 7-11, with suitcases and caught a cab to the tow company. Although Foxchase later reimbursed me for my tow fee, the inconvenience was horrible. And they only reimbursed me after I had to prove to them, by way of a picture I happen to take, that my car was in a reserved space. Because, SOMEHOW they had no records of me having a space, nor anyone pulling my sign and removing my painted space decal Issue Three-My electric bill was around $300 dollars some months. I had a gas stove and lived alone. After making Dominion Power come out several times to check the issue, a Technician finally said I should check my dryer vents. Foxchase/ AIMCO maintenance came and cleaned my vents and I continued to have the same electric bill issue. Only until I ended up calling Sears and paying out of pocket to have an HVAC tech come out. The tech said my vents were so backed up, that with my vents opened they could barely tell if the dryer was on or off , the backup was so bad and old that you could not see the trash "breathe" ...$99 later the issue was fixed ISSUE 4-I got out of the shower one morning and came downstairs to get a towels out of the dryer, I had no clothes on and a maintenance guy just opens my front door. I called and complained because I put a permanent note on all of my tickets that say, call before entering because there are women in the apartment. It happened a SECOND AND A THIRD TIME. As of 10/31/15, I was all paid up .Here is an insert from a letter I wrote on 11/07/15 "The living conditions are intolerable, with mice running around ( I have picture of the droppings the left around the apartment, and videos of the noises they make while running in between the walls at night.... I cant take it anymore and it's unfair for me to have been staying in a hotel as well, because the pest issue was never fixed. (please see attached pictures, and maintenance letters, and hotel receipts)..." Update 11/29/17. Foxchase had someone reach out to me regarding this issue only to appear as if they were trying to be helpful in reviews. I have not heard from Foxchase since. Instead, they took me to court without sending me any court documents, a phone call or an email. NONE of my information has changed, my emergency contact and contact for non-payment never changed, the address I moved to was the same address on my driver license. I was found guilty in my absence. Someone contacted me with the same issue. If anyone else experienced issues like this and are interested in entering a suit, contact me.

While the people are nice, there is an obvious mice problem that doesn't seem to be taken seriously. Living on the second floor how would I even get mice in the first place?! I don't even use the stove bc I don't know if they're going to come running out. The first time I noticed mice I put in a request and was told they "chewed their way inside from where the gas line runs in the kitchen." Caught one of them and there was never any follow up. This has been an ongoing issue and I put in another request only for maintenance and pest control to just come in and look. Was not left with anything to help resolve the issue and here we are days later there are still mice coming and going like they pay rent. I pay for pest control services so are we not entitled to better service than someone just looking? So I've resorted to buying my own supplies since they obviously don't care. These things have to be in the walls. This is building 507.

TERRIBLE PLACE TO LIVE. RATS AND ANTS EVERY WHERE, MANGEMENT IS HURANDUS!!! SAVE YOUR MONEY AND DO NOT GET AN APARMENT HERE!!!! I RECENTLY MOVED HERE AND SO FAR I HATE IT. I JUST CAN'T WAIT UNTIL MY LEASE IS OVER...

The apartment is unbearable. The doors and woods broke within couple months of moving in. The public parking is always packed. And they charge for everything. Make sure you read the contract carefully, no like you can stop them from charging you for whatever reason they come up though. Be aware of the hidden fees. Or stay away if you can.

I'm a current resident. My first unit did not have a washer and dryer so I used the communal machines downstairs. The washer constantly flooded the room and the dryer would almost never connected to the app. My 2nd unit, while bigger, came with a constant barrage of pest control issues. Specifically, I battled roaches from other apartments, a lizard and now I'm battling a mouse. The pest control company is completely incompetent and they send the same guys every time. I'm sick of this place and I cannot wait for my lease to end!!

I made an appointment to see the apartments & speak with someone about the pricing & get more information. I drove all the way from Falls Church & even confirmed that morning that I would be getting a tour & speaking to someone about moving in. When I arrived there I was greated by a woman who from the start had such a terrible attitude, I believe her name was Jasmine. I told her I was there for the tour & she even confirmed by name & date/time. She said there was noone available to give me a tour & didn't provide any further information. She said I could reschedule for another day if I wanted to. Again, I confirmed the appointment an hour before arriving & was frustrated that they made me drive all the way to Alexandria just to be told that I had to make yet another appointment to see the apartments. No apology at all nor any respect for people's time in this place. If they wanted me to reschedule I would have had no problem, but instead they made me drive all the way there to speak to an unknowable rude woman who did not help nor provide any information. I will be looking at other apartments instead. Don't waste your time coming to this place.

Maintenance gave one of my neighbors the skeleton code and he often uses the code to gain access to other people's apartments. He admitted to switching his old fridge out with somebody else's. I know for a fact that he used that code to root around in this young girl's place because he told me all about it. The maintenance workers noticed the contents of my apartment and recognized me as an adult film star. They decided to talk my ear off often about the adult film industry as well as loom around my female friends when they were in the neighborhood. I never disclosed my identity to anyone there (except for the foxchase employees who had access to my apartment). This is a very "My First Apartment" community. You get a ton of teenagers/college students up in those apartments with their friends who get wasted and tug at the locked door until it opens (essentially breaking the lock- so the front door was unlocked for a good majority of my time living there). The upstairs neighbors stole clothes out of my laundry load- we all use the same laundry facility in the basement. (I caught one of their frequent visitors wearing a floral shirt of mine that a relative sent me from Hawaii- unmistakably mine). I ended up having to call the police enforce some manner of rule into the building (those who stole my clothing were young military men who tried to intimidate me by threatening to jump me). I was told by Foxchase's management that the men were "about to move out" so, I should just "avoid them". The cockroaches were a huge problem in the beginning and had to be treated frequently throughout my first three years living in foxchase. The MICE never really went away. You could always hear them in the walls during the winter. I was planning on living here for a few more years because the price was alright for me and it was so set back that I felt safe blending in until the morning of President's Day when some old woman who works in management came banging on my door, shouting at me about how she smelled weed in the building. She issued threats and critiqued my lifestyle (my dog was nervous and had peed on the floor- this was like 8am on a holiday, so I wasn't alert or coherent in the least). After passing this judgment, goofing on my dog's accident, and making disparaging remarks about my colorful lifestyle, they all grinned at me like I was a fool and carried on their merry way. One good thing: N. Imboden St. parking is free, so you and your guests can go ahead and park there all you want without paying for a permit. Go nuts. I know I'm gonna be telling out-of-towners to park there and uber into the city (just because I have an axe to grind with foxchase at this point).

If I could rate this place 0 stars I would. Besides the price and location, there are absolutely no redeeming qualities about this apartment complex. First, they made us sign a second lease and moved our apartment a week before we moved in. This was forgivable as things do change last minute. However, from there on out, it has been a nightmare. The parking situation is horrific. Anyone can park anywhere and they don't tow those without a sticker except maybe once a month. If you live near the intersection of Taney and Raleigh, there won't be a day when cars are disobeying signs and causing near accidents. There are insects everywhere. No matter how many times they come to exterminate (which is often). They will not notify you before they do things. I.e. they had a contractors on our balcony at 8 AM without notice who came up by a ladder to work in the closet. Then posted after the work was done a week later that contractors would be coming in to do work. We also referred people who did move in and never saw the referral award after multiple contact attempts. They also forgot to charge us for pet rent for SEVERAL months, then called a year in to say they would start charging us. Last, but not least, want to charge us 2,000 dollars because they are claiming they did not receive our notice to move out within 60 days in the middle of a pandemic. This has been the absolute worst place to live. I never write reviews, but this has been such a horrible experience that others deserve to know about it. Save your time, sanity, and money folks!!!

Their 1 bed appartements are too small yet they come with hefty monthly utility bills, so beside paying rent and your own gas/electricity accounts, you will have to pay a conservice utility bill that adds automatically to your rent, and the thing fluctuates ,some charges don't even make any sense, like why whould my sewer bill alone averages 55$ on a tiny appartement. Big problem with roaches, insects and mold. Also , when we moved out after living there for 2 years, the management brought some vendor and allowed total charges of 1262$ in alleged damages and other stuff, including two coats of paints , cabins and marbel resurfacing, basically they charged us for a unit restoration when its their job to prep it for next tenant, manager refused to considerate these unfair charges and stated that he "feels" they are accurate, this is merely wrong because paint falls under normal wear tear which again they refused to acknowledge, we feel scammed and betrayed, very disappointed with foxchase and would never recommend them.

LOOK ELSEWHERE!! You get what you pay for, people. Rent is cheap(er) than in the surrounding area for a reason. I read the reviews and didn't listen because it was cheap and I definitely paid the price of my sanity living here!! There is a reason there are so many vacant units. Rent increases once your initial lease is up and is over 10%!! Once you've signed the lease, expect the property managers to go silent. It's impossible to get ahold of them by phone. The walls are paper thin and you can hear everything your neighbors are doing 24/7. (Yelling, fighting, crying, you name it, you can hear it.) If you have a complaint, they tell you to go to the website and file a complaint which then goes to a dead end and nothing gets done. Their monthly conservice charges (water, sewer, trash, other fee, pest control) are the highest I've seen anywhere ($150-180 a month). They will charge you both to clean $150 and repaint the walls $350+ when you move out deducted from your deposit. The only reason this place even deserves 1 star at all is because of their maintenance team, who are amazing. They are probably all underpaid considering how cheap this place is, but they do have a responsive maintenance crew!

Unprofessional! They rarely answer your call. And they are not responsive with emails. They reply when you're no longer interested. You'll lose your time and money.

The worst thing as a female renter is having to ask the leasing center, multiple times, WHAT WILL BE DONE ABOUT BUILDING SECURITY?! Oh I guess I should be thankful we're getting fancy door locks now, but damn can you train your staff to have better answers than, "well we can't stop people from forcing the door open". EXCUSE ME?! Your people are a joke, your company is a joke, your business acumen and service skills are a joke, and if I had the chance to do it all over again I would've moved out and not renewed my lease. I waited too long to find another place- but I'm looking now and with luck and planning I'll be out of here SOON. These people have no clue how to run a complex. And these kids they hire couldn't tell a fart from febreze. They have fancy Surface tablets, with big screens and couches in the leasing center, while the apartments are INFESTED, wood is rotting all over, and the front doors can be pried open VERY EASILY- not to mention the poor state of the grounds. I will say that I saw people cleaning up in the mornings, which I am grateful for. They have more customer service skills than the people in the office. Like damn, if I'm visibly upset ONE WOULD THINK to have more positive answers...if the cleanup crew is nicer and more hospitable than your leasing crew, you gotta problem, bub. Don't be fooled by the cheap rent, and seemingly nice apartments, guys...it's not worth it. *sigh* I just don't know why it's so hard to find good apartments in this area. Oh well. EDIT: reading reviews, I see A LOT of waaaaay too positive reviews by ppl who've only made 1 or 2 reviews on google...looks suspiciously like bots or paid reviews smh

They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.

I went to see this place today 11/02/16. Roddrigs do not want to rent me at all with bad attitude and kept me waiting for 45 min taking calls ignored and finally came out without any paper work asking what I need and disappeared. He started playing on computer and can not pule empty place till I ask me to show me quickly as driving from out of town. He was very rude started blaming me. Finally showed model and did not know rates and started moving around curcer on laptop non stop. So I will walk out. I asked for manager in the beginning and he said she is off. I asked at the end, he said she was here and somewhere else and will be back and started cursing me. When I spoke to other female employee, they all ganged up as if they don't like to rent me due to where I am from and ask me to wait at waiting area. But manager never showed up. When I asked again, they said she is in another property. So what was the reason to waste my time when I was driving from out of town planning to cover as many laces I can. But wasted my whole day at fox Chase. DO NOT RENT here, as they hate if you are from another nation.

I am writing to express my disappointment with the way both I and my wife were treated by one of your leasing office representatives, Mrs. Ana Munoz during my recent call and my wife's recent visit to your office. My wife visited the office on 02/15/2023 to inquire about being a head of the house, and unfortunately, Mrs. Ana Munoz was incredibly unprofessional and dismissive. Never she had a minute to listen to my request; let alone to help me bring about a solution. The representative showed a lack of respect towards me and made me feel like I was not valued as a tenant. The representative was rude and impatient, and I felt as if my concerns were not taken seriously. This kind of mistreatment is unacceptable and should not be tolerated in any professional environment. As a tenant, I expect to be treated with dignity and respect by your representatives, and I am extremely disappointed that this was not the case. I have been a tenant of your property for over 7 years and have never experienced such unprofessionalism from any of your representatives before. I strongly urge you to take immediate action to address this issue and ensure that your representatives are trained to provide excellent customer service to tenants. I hope that this review serves as a wake-up call to the importance of treating tenants with respect and dignity regardless of their origin or what program they are under. In conclusion, I will not recommend this leasing office to anyone due to the way I and my wife were treated. I hope that you will take this review seriously and take appropriate measures to address the issue. Sincerely,

i live with my husband, they told him that you will pay only electricity and gas. the water included with rent. now they sending a $100 bills sewer and water. we are only 2 persons maybe we pay laundry room water bill instead of our bill.

Apartments are cramped and in bad repair. Expensive. Admin office workers are lazy and unhelpful. Not to mention, the finance office will find any way possible to cheat you out of more money. My experience was so negative that, for the first time in my life, I am suing.

UPDATE: Foxchase is a scam. DO NOT MOVE HERE. GO SOMEWHERE ELSE. Yesterday I moved out of Foxchase. For two months, I asked the property manager to please assist me in getting an estimate to have my 400 sq. ft. apartment repainted because if it was too high, I would like to do it myself. In short, I was repeatedly passed around or ignored until a week before move-out when I called to schedule the paint estimate and the move-out inspection and was encouraged to simply do both at the same time - despite my interest in weighing my options vs. repainting myself. I figured it couldn't be THAT high if they were so nonchalant about giving the estimate on the day of move-out. Otherwise, what would be the point of an estimate? They know how big their units are. When the maintenance person showed up, he had NO IDEA I had painted or that I had been trying to get in touch with him. He literally acted surprised and concerned. He called ANOTHER person to come do the paint estimate, which they informed me would cost $750 ON TOP OF a $270 fee *just to repaint*. The $750 is simply to "change the color". I was flabbergasted to say the least. He offered me the next *5 hours* to purchase paint (which I was told would be given to me when I moved in) and repaint the entire apartment - which is physcially impossible to do in such a timeframe, but could have been done had I known prior. The property manager will use veiled threats "I would hate to have to charge you again if you didn't paint/clean to our satisfaction..." to convince you to let them charge you almost an entire month's rent just to move out. I had looked high and low through my lease and move-out information and never once found information about these charges. But, somehow, this wasn't even the worst part. When I moved in 2 years ago, I signed a lease under the impression I would be moving into a top-floor unit - my only requirement. I even set up all of my utilities to this address. ONE WEEK before move in, Pragna takes me on a tour of my unit and it's 100% not the address I was given. It was a second-floor unit under a family of FIVE who happened to be the loudest children I have ever encountered. I hope whoever moves into my old unit enjoys stomping and screaming at 10pm every night. Pragna's answer? "Oh, I didn't tell you? My bad." That is unacceptable in itself. The real kicker? The SAME thing happened to two of my neighbors who moved in around the same time. I'm certain we were simply all promised the same unit so that we'd be cornered into moving in at the last minute, once they changed our addresses. You will have NOWHERE to park after 7:30pm unless you pay $65 for a reserved (uncovered) parking space - which is outrageous. The people around this area are sketchy af - we recently had a masked burglar looking into people's windows at night multiple times. It is simply not worth anything at all. There are apartments elsewhere that have free parking that's actually available, leasing agents who won't lie and decieve you so they can get a tenant, management that won't sneakily charge you more than you expected at move-out, and maintenance that actually maintains the grounds and buildings. The bushes outside my building were overgrown for the last 2 months - you had to go *through* the branches to get to the door. The cement is sloped in a way that rain pools - which in the winter turns to solid ice. The grounds are disgusting, the dumpsters are constantly overflowing two days after pickup, and the building are falling apart. The day I moved out, I watched roof shingles slide off the roof into the grass in front of me. The laundry machines cost $5 every time you want to do a load of laundry. The pools are constantly down for maintenance. Maintenance won't fix certain issues - like my screen door that wouldn't stay on the track, or my faucet that leaked when you turned it, or the dishwasher that smelled like rotten seafood. They'll look you in the eye and tell you there isn't a problem.

**Edited to add, this person commenting back to reach out is doing nothing and is probably not capable of enacting change at the actual complex level. For those looking at these reviews to determine if you should move here and like that someone is commenting back, it's not realy. Don't move here. It's not worth the literal headaches.** When I first moved in I would have reviewed this apartment complex a four or a five but after a almost two years I can't rate Foxchase any better than a one for several reasons. One: parking was adjusted and half of the spots in each lot were removed to make room for more reserved parking spaces. You have to pay for the parking lot access anyway so creating more reserved spaces is an unnecessary money grab. We were told it was because so many people were on the wait list for reserved spots, but there are still empty spots three months later (so much so they needed to offer incentives to get people to sign up before the end of the year). The removal of these spaces requires people who work late to need to park on the street or several blocks away though we are paying for parking lot access. Two: this is a non smoking community but I have neighbors that smoke cigarettes and weed at all hours that comes into my apartment and I've called the office three times to complain and yet nothing has been done about it. Three: My cat has killed two mice and a baby squirrel that have some how made it into my apartment but maintenance doesn't know how they got in (this has never happened at any other place I've lived in) Four: the rent increase year over year is astounding, I've never had such an increase in my yearly renewal at any apt I've ever lived in. I wasn't able to move during my renewal this year based on the costs associated while planning a wedding, but I'm not living here after the next renewal.

If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.

Avoid if possible! Last straw was when a large branch from a very dead tree fell on my truck I had to call the emergency line and the lady I spoke to was very unconcerned. Maintenance moved it almost 5 hours later, but the office refuses to return my calls about the damage caused. There are also bug issues in every tenant's apartment I've spoken to including mine. After months, I went to a third party for the pest control and finally have gotten it under control. Repairs are timely, but haphazard and often leave a mess or 'fix' the wrong thing.

horrible,you have to share your apt with the mouses , yes a lot t of this cain of animals, mi kiitchen every night look like mines all around with the trap .

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

They started out great. Friendly staff, grounds seemed well cared for, neighbors seemed nice. But over the past year and a half, everything has gone downhill. Maintenance is either excellent or doesn't bother, with the latter being the most common. Parking is an absolute nightmare, as they don't have enough parking spaces and expect people to pay absurd amounts for individually reserved spaces, and do not enforce towing on the less expensive reserved spaces. The dog park is in disrepair, with the gate damaged, one of the poop bins knocked over, one of the hurdles consistently on its side, and a complete inability to drain after wet weather causing an extremely unpleasant stink and increased risk of parasites. There is no enforcement on dog poop pickup, so in the past few months, the inconsiderate dog owners have turned the grassy areas into a veritable minefield of feces. They appear incapable of enforcing their smoke-free policy as well. While I have been lucky enough to avoid major pest problems, many people have not. Getting someone to return a phone call is like trying to pay off a student loan on a minimum wage salary: impossible, disheartening, and frustrating. Tl;dr: Run.

The worst place to live not worth living here unsafe for women to live by her self I would never recommend for a woman's to rent this place it can happen anything to her in the apartment complex I am glad my lease ends in 10 days to move out this horrible place!!

Don't get sucked in by the low rent you are quoted. They nickel and dime you another 10% or more. You'll pay for your own pest control, like ants coming out of the wall which you didn't cause. You'll have to get insurance for the landlord (not normal renter's insurance). The service companies they use will charge you even more. The billing company they use charges you to send you a bill. Your utilities are outrageous and possibly fraudulent. DO NOT MOVE HERE. Paying for your own pest control is all your need to know about this place to ward you off. Check out ants coming from the basement. YOU'LL have to PAY for their removal.

It is terrible place to live and have to move from the first place because it was a lot of insects mostly they have a mold. They also have a lot of hidden fees and they charge you for everything also the place is very small. They charged me for efficiency/studio as a one bed room. When I moved out they did not give me my whole refund of deposit. I see they charged me for cleaning 130 and the worse part they double charged me for the utilities. It is the worse place and if you have a choice, do not everything moving in there at all. It sucks.

They fixed the outside lights like I asked but that week when I was visiting there was a problem with one of the tenants leaving the burner on and I ended up calling the fire department and the number for Dwayne which led me to options - I left a msg and the NEXT DAYYYYYYYY some guy calls me and said you reported a fire. I thought that was absurd because a day later they call to see what the issue was - THAT IS BAD SAFETY PROTOCAL! What would have happened if I didn't call the fire department. :-(

All I'm going to say is when you move out make sure you leave the place clean. highly recommended you paint the walls before you move out bc They will charge you if walls are dirty regardless of how dirty they are. I got charge $130 bc they repainted the walls. Get maintenance to come and fix anything you think might be damage doesn't matter how small they are. They will charge your for the littlest things.I got charge $150 for Insignificant damages. That can be patch easily for 5 bucks. We stopped by the next day to get our mail. Just to find out they were planning on remodeling the entire apartment. New walls, new floor, new appliances, everything in that apartment brand new. They already knew this will happen and still charge us. Very disappointed. I was planning to move back but after this experience. I rather stay somewhere else. Think about it before you move here.

Everything good about this apartment is overshadowed by the cockroaches. Management has been in multiple times to try to control the issue (at least they've tried), but nothing seems to work. We live with cockroaches. From asking around, it seems that not every single building has a roach infestation, but many do. I recommend not even taking that risk. Being afraid to walk into the kitchen to make dinner or be home alone and encounter a roach does not feel like home. I'm looking forward to the end of the lease.