Communities

Do not rent from here if you need Metro access. They will no longer be providing shuttle service at the end of February 2017. They haven't even communicated this yet to the tenants (I found out from a 3rd party, who has more courtesy and professionalism then the property mgmt. company). They claim their reason for discontinuing the shuttle service is "the amount of daily riders has decreased" which is simply not true, as the shuttle I take in the morning is often full and some are forced to get off. They also claim other complexes in the area don't offer shuttle service either, which is simply not true. They are just looking to save a buck. Current tenants will be now forced into longer and more expensive commutes.

The worst decision in my life , you will regret this over the time when choose this apartment, Make a habbit of paying high electric bills, most complicated parking pattern and you will not be explained about that while leasing and have you ever heard of 500% fine if you break the lease yes yes you heard me right read the lease carefully it's a one year jail with no bail ,and like said before leasing office is only for new leases not to complain or listen to your problem because you you have already signed a lease and " people in DC don't worry about money the guy in leasing office told me " I didn't know that thanks for letting me know I am not rich and foxchase is not for me My previous review was deleted wow these guys have not even courage to accept the failure Delete this too foxchase

Worse staff i ever seen in my life, its not apartments its zoo, just be careful with management staff they will trick u

I am currently living here and love the location because it is extremely close to two grocery stores, gym, and bus stations that go to both metro stops. The layout of the apartment is awesome, but there are some major issues. First, I was promised that I would hear minimum sound from the people who live above; mostly soft sound of footsteps. I was lied to and literally ever step they take is echoed through the apartment to the point that a couple of times, pictures on my walls have tilted from the vibration of the foot steps. Whenever they use the shower, it is so loud that it sounds like someone is showering in my bathroom. It was even loud enough to wake my partial deaf father when he visited last weekend at 12 am in the morning. There is a roach and mice issue here. Even as I am typing this, I can hear a mouse in the kitchen moving around. I have approached FoxChase about this 4 different times and their solution is to lay more mouse traps which obviously is not working. The one time an exterminator was brought to the apartment, I was told by the exterminator with a member of the maintenance crew present that he needed to come 3 times a week until the issue was solved. When I tried to schedule with him the times, I was told that the Maintenance Office would contact me. I have received no phone calls or emails to this date and placed my 4th request right before writing this review. Yes, this place is one of the cheapest apartments in the area and has a great location, but please evaluate what you are willing to trade off before signing a lease with the apartment complex. If you are willing to deal with heavy footsteps or showers that wake you up at 4 am everyday and roaches running over you feet while you sit at the computer(that was how I found out about the roach issue) for the location, then by all means this place is great. However, for me and I assume many others, this is not the case and I will not be renewing my lease.

Don't get sucked in by the low rent you are quoted. They nickel and dime you another 10% or more. You'll pay for your own pest control, like ants coming out of the wall which you didn't cause. You'll have to get insurance for the landlord (not normal renter's insurance). The service companies they use will charge you even more. The billing company they use charges you to send you a bill. Your utilities are outrageous and possibly fraudulent. DO NOT MOVE HERE. Paying for your own pest control is all your need to know about this place to ward you off. Check out ants coming from the basement. YOU'LL have to PAY for their removal.

When you walk through the apartments they have set up for show everything looks nice and wonderful and then you sign a lease and move into your apartment. Everything in the apartments is ancient, even if you pay extra for the so called upgrades. The water heater was leaking water when we first moved in and the tech basically said to just keep calling in as it will just continually leak and to call whenever it gets full. Then the drawer in the ancient kitchen was broken and gets improperly fixed. The dryer just does not work. In order to dry just one load of laundry you have to redry like 5 times and regardless of putting numerous service requests it does not work. There are CENTIPEDES, MICE.... yes MICE as in SQUEAK SQUEAK NIBBLE NIBBLE through your food and leave droppings and have you shaking your husband awake in the middle of the night because you hear them, make you sleep with one eye open because you are afraid they might climb into bed with you or with your child, there also are ROACHES! We are not dirty people, we have a cleaning service come weekly and never leave food out or open, this place is just dirty and infested on its own. This place is absolutely not worth the money and you do not actually pay the so called price that you sign the lease for because they charge you an arm and a leg for water sewer and trash and pest control, which is separate from the gas and electric bill that you also will pay for, you'd might as well live somewhere nice and not dirty as you will be paying a ridiculous amount anyhow. Packages get stolen. Delivery people have no way of getting into the building to deliver your packages. Customer service is horrendous, once you sign the lease don't bother calling or even going to the office for any questions or help because well basically they don't care about you anymore. This is the WORST community I have ever lived in and wouldn't wish for my worst enemy to live here. Also don't bother with getting a parking spot as others will just park there and management will not care. I am forced to give this place a one star because if it were up to me they would have a -10000. Save time, money, and hours spent in the middle of the night googling do mice climb on beds and live elsewhere. We are counting the days until we leave.

Lived here for a year with my partner. Coming towards the end of our lease my partner was attacked by someone's dog in our building. She had to go to the hospital and fox chase tried to sweep the incident under the rug. They never provided any documentation that the dog was vaccinated nor do they hold any standards to making sure all dogs are vaccinated. We were also contacted quite a few times about maintenance having to do work in our apartment, even though we never scheduled a maintenance request. There were times when we were home, heard our door unlock, and then lock again quickly after hearing someone inside. We decided to end our lease here due to the negligent management as well as not feeling safe in the building.

If I can give 0 star,.i will gladly give it. The staffs are not helpful. First of all I have problems with parking, get back from wrk around 10 pm and I have to walk in the dark alone for 20-25 mins to get to my apartment.i wasn't paying any parking fee at my old apartment but always got a parking spot near home., they never said anything about reserve parking until I moved in... secondly when I moved in for the first two months my bills remained the same till the third month (January 2018)..when I was gonna pay my bills and realized they added an additional fee to it and when I went to the office to ask them about it ..they just gave me a cock and bill story about how utilities and sewage and stuff..when I came to sign my lease , the lady told me everything has bn added and that the amount of money I will be paying is what I see on my lease but I moved in and it is a different story..I will advice any new tenant moving in here to be very careful with them .. they are not straight forward.. if I have ever regretted anything in my life.. it will be moving into this apartment..I wish I could just leave .. a lesson learnt.. always read reviews before purchasing something..

Do not move here!!!!! Roaches, mice, no matter how clean & tidy we keep the place!!! Worst of all, I get notifications that maintenance accessed and "completed work" in my unit when I'm not there, even though I NEVER SUBMITTED ANYTHING. 3 times now. Anytime I try to get in touch with the office to try to get clarification, no one answers. I've tried to get in touch with them in the middle of the week, middle of the day, and I never get an answer or a callback. If anyone at Foxchase is reading this, CALL ME NOW, I will not hesitate to call the authorities for breaking & entering if this happens again. Completely unacceptable. Who is in my apartment when I'm gone and WHY?!????

Haven't moved yet wanted to talk to management about something that wasn't disgusted on my Iease that I didn't agree with. I called them early in the morning and left a message and still didn't receive a call. Are they that busy that they cannot pick up tenants call. In addition the wall are very thin where you can hear your neighbors doing everything. (Walking,talking)

DO NOT MOVE HERE! ****BEWARE*** I lived here for 2 years, in 2 different apartments. The management and leasing staff are TERRIBLE. They never answer the phone, or call/email you back. I had to email the manager of the parent company to even get someone to talk to me about my move out. They honestly need to figure out better staffing because they are only helpful when you move in. Though the location is great, the buildings are old and need A LOT of work. They are "trying" to update the kitchens and bathrooms but honestly its just slapping a bandaid on the problem. Trust me, I moved right down the street for almost the same rent in a newer building, with a different company, and its amazing.

This PLACE IS AWEFUL!!!!!!!!! DO NOT COME HERE.. I LIVE AT 516 N HOWARD STREET APT 402 SINCE APRIL; AT THE BEGGINING IT WAS OKAY...SINCE THEY IT'S BEEN CHAOS. I REPORTED TO THE MAINTANANCE TEAM ON 7/2014 THAT A DEAD RAT WAS SPOTTED ON THE BALCONY. THEY CAME AND PATCHED THE WHOLE ON THE WALL AND PUT TRAPS AND THAT WAS IT. TILL THIS DAY I STILL HAVE RATS ROAMING THE DINING, KITCHEN AND LIVING AREA OF MY APARTMENT. ON 9/25/14 I REPORTED TO THE MAINTANACENCE TEAM THAT I HAD BEDBUGS IN MY HOME. THEY DID ABSOLUTLY NOTHING AND REPORTED MY REQUEST AS BEING DONE AND COMPLETLED. THIS PLACE IS HORRIBLE I DO NOT RECOMMEND IT TO ANYONE. YOU WILL HAVE A BETTER CHANCE FINDING SOMETHING BETTER AT THE GHETTO THAT LIVING AT THIS DUMP. I WILL MOST CERTERLLY GET IN CONTACT WITH MY FRIEND WHO IS A LAWYER TO SEE IF HE CAN HELP ME GET OUT OF MY LEASE THE LEGAL WAY!!!!!!!!!!!!!!!!

I moved into foxchase when I was 5 months pregnant lived there for 4 months . I put in plenty of trouble tickets about roaches I had mice droppings in my bed the staff weren't helpful I definitely wouldn't recommend anyone to live on their property. Save your money!

I was a resident from 2016 to 2021. The neighborhood is friendly convenient to everything including Metro 395 and 495. Buses are close by as well. Within 2 miles you'll find ample grocery stores shopping gas stations and restaurants. The Maintenance office is good to work with but the leasing office is not. They're very difficult to get in touch with and have deleted my former review as well as forged my signature on the lease renewal and charged me several months rent when I gave a 60 day notice to move. I wouldn't recommend living here at all. Also there was mice in my apartment every year for 5 years. They don't upgrade their apartments unless the tenants pay $200 more monthly. Very poor management.

All was well until about a month ago when I started having issues with Mice. My experience with the staff after this has been HORRIBLE. I am uncomfortable in my own home and despite numerous requests to investigate the root cause still NOTHING. I get that because it is an apartment community and you don't know how your neighbors live that there are certain things you can't control but not returning calls or investigating the issue when it is clear that there is a problem is poor, unsanitary, slum lord management. Wouldn't recommend this place to anyone. Oh and don't be fooled by their "special" move in rates. They will likely hike your rate up 20% of more after the first year.

Been trying to talk to staff about leasing an apartment. 1st the phone lines don't work correct but on top of that they had someone text me back who was quite rude and uninformed of the basics such as pricing. If you look online there 2 bedrooms are listed as between about 1700 and 8000, so I called to get the correct information and yet they couldn't tell me what they were going for. Never mind I'll find a more professional company

There is a serious pest control issue that i have been fighting since i moved and and am not happy about it. I was told that I may have to remove all of my stuff just so they can put stronger poison down to help with this issue. Not only is this a hassle but I seriously feel that I should receive a few months of rent fee because of this issue. very upset.

I have only lived here for three months and I hate it here. The people in the office are incompetent at best and never have a direct answer or solution to any of my questions. There online system as serious glitches and ended up charging my card for twice my rent and when I brought up the concern to the office they said it was my fault and that I would have not only pay my bank to cancel the charge but also pay an additional $50 to the apartment complex! The maintenance team are quick and efficient which I find to be the only pro for living in this apartment complex...Parking is impossible to find after 9PM and really inconvenient when you come home from class at 10PM. Lastly the complex only offers Comcast as an internet service provider and this company is the worse and in the 3 months that I have lived here I have had to call Comcast on 4 separate occasions. Let me be frank if I did not have to use Comcast best believe I would not be paying $40 a month for such mediocre service. I am counting down the months until my lease is up because I definitely will not be renewing.

The worst customer service and the worst place to live. Even their website is horrible.

Do not rent at Fox Chase apartments. They show you these nice model apartments and they apartment you rent looks nothing like that. I have been renting here for almost two years and it has been a terrible decision. When I first moved in the shower was not working and it took over a week to get fixed. I was without heat for about a week as well. It got down to 50 degrees in the apartment. When I first moved here they had a shuttle that would fit about 20 people and it would pick you up every 30 minutes. I picked this apartment complex because of the shuttle service only for it to be removed a few month late due to"no one riding it". The shuttle was packed I never rode it with a seat empty. Most recently they did a survey and there was "overwhelming results" for more reserved parking. There were already 5 spots in the lot that were reserved and only 3 were ever used. There are now 12 and they sit mostly empty. Before they added spots I already had a difficult time finding parking now it is almost impossible. I pay $15 per car to park on the street. To get a reserved spot is about $80. This complex does not care about it's tenants. They are just money hungry and are trying to get there tenants frustrated enough with parking so they pay $80 per month. Each year you are going to pay more for less as they take away more and more things.

Lived here for 2 years. Had a horrible experience with the apartment falling apart, inability to coordinate with residents when there where other issues, and a lack of the complex know who was living in the apartments. There was a family of 9 to 10 people living in the smallest one bedroom apartment size for well ever a year in my building. Would not recommed Foxchase. Also, I've had an issue with my toilet ever since we have moved in and every month or so someone has to come out to "fix" the issue.

It is terrible place to live and have to move from the first place because it was a lot of insects mostly they have a mold. They also have a lot of hidden fees and they charge you for everything also the place is very small. They charged me for efficiency/studio as a one bed room. When I moved out they did not give me my whole refund of deposit. I see they charged me for cleaning 130 and the worse part they double charged me for the utilities. It is the worse place and if you have a choice, do not everything moving in there at all. It sucks.

Foxchase is a decent affordable apartment complex. That's the main driver, cheap. Recently though they are significantly increasing the cost of rent, trying to overhaul some amenities to provide a broader range of "nicer" amenities. Including a small dog park. The other residents are some of the nicest people I have met, most people who live here are young families starting off in life, or people temporarily moving into the neighborhood for a short time. All in all it's a great place to live, if you don't mind the persistent noise, bugs, the occasional crime and never seeing your security deposit again. Let's start with the noise, these are much older buildings, that were either poorly constructed or were constructed with the idea of them being large mansions. You will hear your neighbors day and night, from walking through the hallways, slamming door to just having casual conversations in their living room your neighbors live with you here. Insulation of the apartments, none of my windows really sealed, the weather stripping on my front door was basically non-existent so there was a breeze moving through my apartment year-round. Nice for getting fresh air but terrible for efficiency with the thermostat. Hot in the summer, cold in the winter. My neighbor downstairs would burn incense and it would rise through the floorboards into my apartment and drive me crazy. Then when they moved out, the next tenant smoked weed chronically so it was great to have that seeping into my apartment as well. Albeit an alleged "no smoking community." Bugs, because of the aforementioned issues, and the focus on rebuilding for amenities that aren't needed. You will see / have mice, lady bugs, salamanders, ants, spiders and other various creepy crawlers as roommates not ideal but they charge you about $10 a month to deal with the bug issue, as part of their hidden fees. Hidden fees, everything, "energy efficient appliances" about $8 a month, communal water and waste water management, you get charge per square foot / occupant in your apartment. So if your 4 neighbors have 3 kids, you get to subsidize their water usage. It's really a great and fair system. Crime, during the time I lived there I never personally had an issue with crime, except for my neighbor the first 6 months being a drug dealer. Seeing the comings and goings of strangers into my building all hours of the night and day: because the exterior door didn't lock and management didn't care to fix it. Great work on that dog park. To seeing 5 different cars have their tires stolen in the parking lot. There was no communication from management about security awareness or to look out for suspicious behavior at any time. Now your security deposit. Consider is already forfeit, even if you leave the place immaculate, and especially if you pay for their in house cleaning service. When I moved in, I noted that there were scratch marks on EVERY wall, especially in the staircase from the previous tenants. I wish I had kept track of that document. As such when I moved out, I paid for the "we will clean your apartment service, including the small amount of painting that would need to be done up to the size of a quarter." They charge $75 for this service, so I thought I was getting a deal. Nope -- they turned around and wanted to charge me about $400 to paint my whole apartment, the second floor, I didn't even hang up a single poster. So they settle on just the first floor at $273 Most of the walls were well-maintained, and honestly it seemed like I barely lived there. So, it's a cheap place to live, with staff that kinda cares, honestly the maintenance people, and cleaning staff were more friendly and heart warming than anyone else that worked there. Oh and be cautious of the sub-contractors they drive around going 30-45 mph in a the parking lots, with little to no regard to anyone who lives there.

After newly moving in and never receiving a water bill until almost 6 months of living here and shortly after I was humiliated by having court papers posted publicly on my door that was being evicted in court for a $200 water bill. This is not a good look and left a awful taste,. No, Wont be here too long!

0/10 I do not recommend. These people had a unit available online that I found interest in. I set an appointment to view a replica unit. I liked it.. I then applied and got approved. I put down my security deposit. I received the lease to sign just for them a few weeks later to snatch it from under my feet like a rug. Apparently the tenant in the unit I applied for "didn't want to leave" anymore. Why post the unit as available and have me go through the whole process if you all allow people to do that? I hired movers. Friends and family took off work to help me. They really wasted my time. They offered me another unit for the same price but half the size with no balcony. It is not what I wanted. I was highly disappointed. Apply at your own risk.

What is the corporate email for Fox Chase apartments ? My gf has been trying to contact them everyday for almost a month about her refund of about $800 that she was supposed to receive weeks ago and now nobody is answering her calls or texts. She spoke with the woman in the office, Jasmine. She told us she made a mistake on her side and that was the delay (this was after two weeks but the refund was only suppose to take 3 business days) but it's been almost a month now and we are starting to believe that my gf has been conned/stolen from by Jasmine because my gf found another apartment. Now going over all the money we sent over, we are confused about why she was just told to send over random amounts with no reason behind it. CONCERNING !!

TERRIBLE living here!!! Parking after 8:00pm is basically impossible although you have to pay $30 a month, or you run the risk of your car getting towed. The parking spots are so small be prepared for scratches from other people trying to squeeze into spots way too small for their car. They've increased the amount for a reserved spot to $70 that is almost a mile away from my building. Like the other reviews mention there are mouses. I lived on the top floor and had the exterminators (that they mention in their replies) come in and nothing changed. Management sucks and takes no accountability to the many issues here. They also are forcing tenets to pay $60 a month for wifi now with barely any notice.

Worst leasing team ever. No one ever answers the phone and when they do they can't help you.

Do not live here. People are rude and nasty and threaten you.

Foxchase staff entered the apartment without notice or permission, when I was out of state, and left the door unlocked for five days. When I alerted them the door was unlocked, the complex manager told me I should lock up after them when they enter without permission or notifying me. This is Foxchase. They did this a second time, entered the apartment without notifying me, and again left the door unlocked for 5 days. When I noticed the door was unlocked and tried to lock it remotely, the lock jammed. I called emergency maintance and the police and eventually Foxchase went over to lock the jammed door to the apartment that Foxchase had left unlocked for 5 days. Their management company (the lovely Susan?) said they'd look into it, but, really, she wasn't any more concerned the 2nd time than they were the first time. This sloppy attitude towards notifying residents about entry and then leaving doors unlocked for days could endanger you. I don't know why the app didn't send notifications that the door had been unlocked, but you can't count on it, either. If you're fine with not locking your door in Foxchase, you should know what everyone in the neighborhood knows: most buildings can easily be broken into by yanking on the front exterior door. The building entrance doors on most buildings can just be yanked open with a hard pull. Foxchase fixed the one on my building after a non-resident accosted me one morning while leaving the laundry room, and I reported this. However, they have not methodically addressed the problem throughout the complex (a problem that they know about) with all of the buildings. An encampment for unhoused persons has set up across the street from Foxchase, and the man who accosted me appears to hang out there, and this problem may grow with the worsening economy, that non-residents seek entry to charge phones or for warmth in the buildings. 2 huge tree branches that could seriously injure a person have fallen in front of my apartment. After the first one, I expressed my concern that other trees looked unstable, but Foxchase did nothing, and another branch fell, blocking the entire walkway to my building. Another tree fell a block away, totalling a car. A murdered man was found in the parking lot behind my building. My 3rd floor apartment flooded due to blocked gutters. The management doesn't answer phones. A man, not a resident, passed out on the landing below mine. There have been a possum and a rat in the building, but I never had a problem with insects, even though Foxchase is sloppy about pest control (improper notification). When it comes down to it, Foxchase security and safety is a big risk, their entering without notice and leaving doors unlocked is beyond careless for apartment staff. This is absolutely fundamental. And the falling trees? How long before someone is seriously injured?

DO NOT RENT HERE

Hello Everyone, I am writing this review because Foxchase was my very first apartment on my own and I am disgusted at the treatment and unnecessary charges after my move out. When I first moved I was paying for reserved spot but they did not have that spot ready so I was given a reserved spot across the street. They take a very long time in repairing things, I've had my shower handle replaced multiple times and the last time he replaced it he put it on opposite so hot was cold and cold was hot. I did not bother to call again because I knew it would take forever and I knew I would not be renewing my lease. They don't have a doorbell so you have to walk downstairs to open the door for guests. They have a terrible rodent problem which I called about but they did nothing to address the issue. They are roaches in the front of the building and inside. During my year stay I saw one mouse and come to find out there was a huge hole behind my stove and a hole behind my washing machine. The only good thing I can say about this place was my neighbors, my packages were never touched and everyone pretty much minds their business. When you first walk into my apartment it is pitch black because they have no lighting at the entrance which was a huge inconvenience. I had to walk with my phone flash light on every time I came home from work. I wish I had seen these reviews prior to moving in or else I would have avoided this bad experience. They contacted me several times to not move out then charge me $140 for uneven tiles in the bathroom, and $145 in bathtub surface damage for discoloration. Let it be noted that I also had to pay a cleaning fee of $95 but yet was charge for discoloration in the bathroom. I took care of the apartment as if it was my own but if you are moving into this complex note EVERYTHING! Any crack, nook and cranny because if you don't they will charge you in the end. It was my first time on my own and definitely a learning experience. I do not recommend this complex. They have a high turn over rate, for since I've been there 13 months I've seen countless tenants move in and out. Do your homework and learn from my mistakes, do not move here.

Think before you rent here. When we first started our lease all was great, everyone was nice and the unit was a step up from our place in another state. A couple weeks ago we were notified by residents in out unit about black mold in two units via the HVAC. Their kids were getting nose bleeds and the other neighbor had to move out and throw away all her possessions . When we came by the office to talk to maintenence we were told he isn't a mold specialist but would be out to look and leave a note about next steps. Although not satisfied with the response and our safety and health clearly a concern of ours, we figured we'd have to let him go through necessary steps. Nothing has been done... our health and the residents health is obviously not their concern. We tried to follow up and then put in another service request which supposedly was completed but still no follow up, note, nothing. We're still waiting to know what the next steps are in this process and want to get this resolved as we could possibly be breathing this in. At this point if this is not done I will notify the better business bureau and have the country health inspector and/or the health department out to look into the matter. So yeah don't cause yourself extra stress and possible health issues living here.

The Community Manager (Stephanie Hall) treats low-income renters like second-class citizens. She also encourages this rude, arrogant treatment to some of Maintenance Engineers. Comments such as "HUD who pays your rent" should be kept to herself. Being difficult and uncooperative to HUD recipients is uncalled for and extremely frustrating especially since she seems to not have any overhead.

RENTER BEWAREEEE!!!!!!! For starters, if you want to pay 1,500.00+ for a 1 bedroom (classic model, no upgrades), then be my guest :-) The apartments are ridiculously small, 1 bedroom-roughly 460 sq ft. The community is pet friendly, however, there's dog poop throughout the premises. The building I lived at, the door remained broken, and stayed open, huge security risk. Although, it is a non smoking community, I saw people smoke throughout the premises. The complex is built within the city, it's not sectioned off, so there's a lack of privacy. It's not gated, so it doesn't present a secure feeling. The parking spaces are very small, they try to squeeze in so many cars, if you have a nice car, or a car that you care about, I suggest you park around the back or risk getting your card dinged. Constant spiders and bugs were in my apartment. Mold was forever on my windows, regardless of how much I treated it, it would reappear. The units are poorly structured, I constantly heard my neighbors walking upstairs, you can hear the water running through the pipes, poor install. Lastly, what takes the cake is when I was in the process of moving out. I cleaned the entire apartment and they still charged me for damages, which didn't exist. I had to fight tooth and nail for them to refund me the painting charge. If they didnt' refund me, I was going to take legal action. If you do decide to move here, and when you finally move out, get a pre move out inspection. Also, you have to have the unit professionally cleaned, which wasn't specified in the lease agreement. Thankfully, the property manager decided to waive the charges. Save yourself time and a headache, and move somewhere, where you will get more bang for your buck. The only decent thing about this place was the maintenance. I could go on and on, but do your research thoroughly bf considering this community.

DO NOT move here - seriously. I may not have a problem with mice like other people have, but management is incapable of controlling the cockroach problem. I had a FOUR INCH cockroach in my apartment today. This is a recurring problem - you don't see them for a while, then they're back in droves. I've lived here 2+ years and it's been a constant issue.

All I'm going to say is when you move out make sure you leave the place clean. highly recommended you paint the walls before you move out bc They will charge you if walls are dirty regardless of how dirty they are. I got charge $130 bc they repainted the walls. Get maintenance to come and fix anything you think might be damage doesn't matter how small they are. They will charge your for the littlest things.I got charge $150 for Insignificant damages. That can be patch easily for 5 bucks. We stopped by the next day to get our mail. Just to find out they were planning on remodeling the entire apartment. New walls, new floor, new appliances, everything in that apartment brand new. They already knew this will happen and still charge us. Very disappointed. I was planning to move back but after this experience. I rather stay somewhere else. Think about it before you move here.

they have no respect for their residents. 2 weeks ago the apartment above my unit had a water tank burst and the water started to leak into my unit. I called and told maintance and they said they would send someone over asap. 2 weeks later and the maintenance dude walks into my apartment, no call or knock on the door, while i'm changing. If you're a girl living by yourself don't be fooled by the low monthly rent.

Unprofessional workers. you go into the office no one is ever there. no one can answer questions. I had to send out two emails to get maintenance and pest control done to my apartment. This leasing office/office is very unprofessional and unorganized. nobody knows what's going on. Also they are literally only open for about 2-3 days a week what the heck is that? I can't wait for my lease to be up so I can leave! this is beyond ridiculous. do not move here !

If you frequently deploy for work, do not even consider this place. I received orders to deploy and the company will not work with me. My lease ends while I am overseas and the complex still made me pay the rest of my rent.

I would give it 3 stars if it wasnt for the parking ! The apartments are very nice and spacious ! (Although our Bedroom door and downstairs bathroom door cant close or lock! A little gust of wind will mess up your cable. The washer isn't that bad but the dryer...We have to put our clothes in for two hours just so they MIGHT BE all the way dry and our oven light doesnt work. ) But the parking lot is ridiculous!!!!! Since My husband and I have been here which has only been about 3 months our cars have been dinked , scratched , and this morning I come down to my car to see my rear view mirror tilted to the sky with scratch marks all on the back of it!! We take care of our cars and make sure we always park inside and in the middle of the lines like a decent human being but I still come down to scratches and dings in my car!! IM SO FURIOUS!! AND TO THINK WE PAID TO BE ABLE TO PARK IN THIS PARKING LOT !! We are basically paying to get our cars dented and scratched all over!! We are on the brink of moving because this is freaking ridiculous!!

It's quite a shame I could not give it less that a star because the management in this location are GOD AWFUL. Stay away from this place at all cost! Just to give you an idea of how terrible the management is, I lived here for 14 months and never had a laundry key, even though during the walk through I was shown a door where the ""laundry"" in my building was. They gave me easily 15 different entry to building and door keys that never worked in the neighboring complex where my laundry room was supposed be. After the 15th time I finally called management and explained how terrible of service I was getting and not 20 minutes later I get a phone call from the person that "helped" me move in yelling at me for complaining to her boss. I immediately filed a complaint to her manager but to no surprise she was there 2 months later when I had to go to the admin office for ANOTHER issue. STAY AWAY FROM THIS PLACE. The location is not worth it. Worst management you can ever imagine and I saw mice, cockroaches, centipedes and all kind of bugs in my apartment a month. STAY AWAY

If I could give zero stars I would. Overpriced apartments for the small amount of square footage. Super tight parking, expect door dings. Greedy is an understatement when describing Foxchase, nothing makes me happier than to move out and stop giving them my business. Good luck with the black mold and mice too.

Pest Issues no matter how clean you keep. At move out we hired professional cleaners and left the apartment spotless but were charged a "cleaning fee" of $230. Secured access locks are always broken by people not on the leases, Packages stolen so often I had to resort to using Amazon Lockers, Residents are always idling in the middle of the main roads, the office is ALWAYS closed and the "smoke free community" is an absolute lie as they do nothing to enforce it when it's reported. Save yourself the hassle and don't rent here.

I have lived here for a year in one of the renovated units. At first the place seemed nice with all new appliances, but its just covering up the deep issues of these old buildings. I have had multiple issues with pests- from all sorts of bugs and now mice. I have had both maintenance and the contractors come and fill various holes in the apt, but it seems like there are so many holes in the building its impossible to keep the mice out. I have had pest control come multiple times and the problem has still not been resolved. In addition I've called maintenance SEVEN times for my fridge not cooling. It stops working literally every week and still has not been replaced. While the team does eventually show up, they only provide temporary fixes instead of thoroughly going through the apt and finding and fixing problem areas. Additionally, all of the 2br are on the top floor which is commonly rented to young families-meaning you will hear screaming, crying, dragging of furniture, loud noises all day and night. I am so uncomfortable living here. If you can afford to live elsewhere I would recommend doing so.

LOOK ELSEWHERE!! You get what you pay for, people. Rent is cheap(er) than in the surrounding area for a reason. I read the reviews and didn't listen because it was cheap and I definitely paid the price of my sanity living here!! There is a reason there are so many vacant units. Rent increases once your initial lease is up and is over 10%!! Once you've signed the lease, expect the property managers to go silent. It's impossible to get ahold of them by phone. The walls are paper thin and you can hear everything your neighbors are doing 24/7. (Yelling, fighting, crying, you name it, you can hear it.) If you have a complaint, they tell you to go to the website and file a complaint which then goes to a dead end and nothing gets done. Their monthly conservice charges (water, sewer, trash, other fee, pest control) are the highest I've seen anywhere ($150-180 a month). They will charge you both to clean $150 and repaint the walls $350+ when you move out deducted from your deposit. The only reason this place even deserves 1 star at all is because of their maintenance team, who are amazing. They are probably all underpaid considering how cheap this place is, but they do have a responsive maintenance crew!

This is not a place to live in!!! First thing it's all kind of bugs sharing the place with you!! Had a nice problem since my husband and I basically moved in. Reported sooo many times and just nothing!! We bought a house and just because we're not officially getting discharged from the military we have to pay $5000 to move out tho our lease is up!

Don't Move here! Scroll to the left! The leasing office and management are the worst I've ever seen. I've been a resident for almost 5 years paid my rent on time normally the 1st of the month and requested to move early due to personal reasons. Not only did they say I'd have to pay a hefty $6258 but will take back the $300 renewal of the lease that was given to me. They're overpriced for the value and I've complained several times since I lived here. The maintenance staff are wonderful but the managers treat people terribly and their tenants. Do not move here! Find a newer nicer place to live. I regret my move here and want to warn people don't waste your time. After 5 years of being a loyal tenant they still have no respect or sensitivity for others.

Everything breaks. The kitchen is outdated and the counters/cabinets are cracked and old. The yard is not taken care of and mushrooms are growing all over the place. Trash is constantly littering the grass everywhere. Cockroaches! If you don't call and complain, they won't come take care of them. The shower tiles are literally caving in. The only plus is that the maintenance staff is great. Otherwise, it is over priced for the quality and I cannot wait to move.

Let me share about Foxchase as a current resident. This place started out great, NOT because of anything they did but because of the location and pricing. Summer 2017 until now has been dismal. Yes there are constant pest issues. My roommate and I dealt with bedbugs from August 2017 until March 2017. The neighbors who brought them in had been dealing with them from February 2017 before they spread to my apartment. Foxchase denied any knowledge of anyone else dealing with it. During the early part of the treatment services they tried to charge us for not preparing correctly though no notes were made about how to prepare those areas. Oh and they got all the dates wrong. They did it again in May 2018 when they talked about treatment for roaches (same neighbor brought those in too) and put the treatment services were gonna be done on May 28 which was MEMORIAL DAY! We prepped, they didn't show. WE HAD TO CALL to confirm if they were ever coming and then after we called they dropped letters saying to prep again. And then that day they took forever to treat which is a process that requires you to be out of the apartment 4 hours. If you talk with any staff they're condescending, patronizing and sound genuinely disinterested in your issues. If you have free time to be a "pest" to staff go for it. Otherwise I'd avoid it.

Unprofessional and hood! The leasing staff was more concerned with walking around singing songs and eating, not showing apartments. The grounds are not well kept, the grass is brown and its street parking!! Ugh

If you like a disorganized management team and a lazy facility team than you've chosen the right place! This is a kicker. Need an inspection? No problem! Count on FoxChase to enter the WRONG apartment, try again only to find out they don't have the keys to get in, and have the audacity to ask ME to BORROW my key then NOT come back to inspect the apartment..and while your at it leave me keyless and locked out of my apartment! Then make me wait 2 hours to be let in..

One of the worst places I have rented so far. I have been suffering from a mouse problem since the past one year. I am sick of complaining to the maintenance office regarding this and several other maintenance issues over the past year. However, they have not devised a permanent solution to the mouse issue. I would not recommend this housing community to anyone.

My wife and I went here to view these apartments and even signed up for a 1 bed room apartment. But due to family situations we couldnt move in to these apartments. We lost 550$ to them for nothing. Basically these guys are money minded and after having talking to many tenants there, I learnt that they are the same with everyone. The apartments look so old, painted in the exterior but when you get in, you know that they are actually not well maintained. Apartment is tiny and I got this feeling that they have remodelled a studio apartment into a one bedroom apartment just to get more money. When you walk around the area you can see many rats running around. I really pitty the people living in the ground floors. I even heard from another tenant that they actually get many centipedes and millipede worms creeping into their apartments. In a way I am happy that we did not move in to these apartments. Please do not go for the price.

I had a friend recently move from here and it reminded me of my experience. I lived here from 2012 to 2015 and there was always some mess going on with our building. The A.C. unit broke down 2 different times and the administrative office seems to take their sweet time with notifying maintenance. Me and my roommate also kept having an issue with mice when we hardly ever used the kitchen let alone left food in there. After hiring an exterminator it was revealed there were multiple holes within the walls they were coming through go figure right? The rent was the most irritating part because it kept going up. When we first moved in we were paying $1,426 monthly for rent alone. The following year they tried to bump it up to $1,785 a month for the same type of lease we had before! We talked them down to $1,602 but for our final lease our rent was raised to $1,860. They weren't willing to negotiate with us that time but luckily that was the last time because I found a new apartment and my roommate was going to separate from the military anyway. The best part was when we had to do an early termination with about 2 weeks left on the lease. They were going to charge us both individually 3,000 and something a piece which came out to $6,300 total! Thing is since my roommate was separating the military his orders would validate us from having to pay a fee but the administrative office would NEVER pick up the phone or respond to voicemail or emails. I took this as them not trying to honor the military clause which is FEDERAL LAW by the way and made an appointment with the legal office at the base I worked at. Fortunately for Foxchase they contacted my roommate the day I was going to take action. They said they were "validating" his separation orders. After that 3 weeks of trying to contact them they finally removed the outrageous fee and we paid a small fee for cleaning the apartment but man I always recommend people to look elsewhere to this day. Maybe the management has changed by now and I seriously hope it has because the actual apartments aren't bad at all the management just ruined everything for us.

Lived here for a year and could not take anymore, had to move out. 1. There are MICE - I requested maintenance maybe 6 times when I lived here and they just kept putting traps that did nothing. To their credit they really did try, but I think a group of mice was living in the building and the only thing that would have helped would have been a full building fumigation. In my year living there, I saw maybe 10 mice; at one point 3 ran out of my kitchen chasing each other. The only thing that helped was I borrowed a cat from a friend to chase them when I saw them... I know gross. 2. Safety - I repeatedly told the leasing office that people in my building were propping the front door open when I lived right by it, and they did absolutely nothing to help. A sign or walk through would have sufficed, but they responded with a canned email and did nothing. 3. Laundry - the electronic payment option for the laundry machines constantly broke so I had to rely on finding quarters to do laundry in the buildings. 4. Parking if the building is on a public street, if you come home later than 9pm, you will have a bad time finding a spot. Now, I understand that that is not the property's fault, and they do offer reserved parking spots at a cost; however, you should consider that if you were thinking about living here, you are probably not gonna find a spot near your building if you are someone who is out and about all day. Plus, they raised the rent by $300 and the reserved parking spots by $20 per month, with no additional benefits, so I did not renew my lease.

I lived in Fox Chase for a year and the only good day was the day I moved out. The day I moved in the apartment was disgusting, so disgusting I had to go clean it myself, something the apartment complex supposedly does . In the spring time ants were a big problem as they were coming from everywhere, the apartments supposedly spray but I never saw pest control there . Parking is terrible and it was a waste of money to pay monthly when I had to park on the street every night. They do not take care of the grassey areas as I had a dog and had to be very attentive as often times I would find shattered glass in those areas. Also the people that work there would throw their food all into the grass areas instead of a dumpster. When it comes time to move out they will charge you a $90 cleaning fee which I was told I did not have to do as long as it was move in ready. After spending a day cleaning they still charged me the cleaning fee and the place was spotless compared to how it was when I moved in, and this was on top of me going to the leasing office and being told they would credit my account for the $90 which they never did. This was a terrible place to live and I would never recommend this to anyone the staff is not friendly and just want you out of their hair. If you are looking into moving in Alexandria, don't move here there are much better apartments to move to.

The outside door didn't lock, had packages stolen , management was impossible to get in touch with, felt unsafe living here, my building smelled like smoke from one of the other units. This was one of the worst apartment complexes I have lived in and wouldn't recommend it to anyone

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I went to see this place today 11/02/16. Roddrigs do not want to rent me at all with bad attitude and kept me waiting for 45 min taking calls ignored and finally came out without any paper work asking what I need and disappeared. He started playing on computer and can not pule empty place till I ask me to show me quickly as driving from out of town. He was very rude started blaming me. Finally showed model and did not know rates and started moving around curcer on laptop non stop. So I will walk out. I asked for manager in the beginning and he said she is off. I asked at the end, he said she was here and somewhere else and will be back and started cursing me. When I spoke to other female employee, they all ganged up as if they don't like to rent me due to where I am from and ask me to wait at waiting area. But manager never showed up. When I asked again, they said she is in another property. So what was the reason to waste my time when I was driving from out of town planning to cover as many laces I can. But wasted my whole day at fox Chase. DO NOT RENT here, as they hate if you are from another nation.

Affordable community to live in, and the maintenance people are quick and handy once they get your order. There are only two problems: bugs coming from the walls as it's an old building, I had to tape the whole floor between the walls to prevent it from coming in, and noisy upstairs neighbors screaming at their children. Update: I changed my review from 3 to 1, the bugs problem was ongoing even after pest control, and I had to bring a cleaning company to steam the apartment, and still no hope. They took my deposit and charged me an extra 27$ for a punch of services. The funniest thing was that they charged me for repainting the apartment after moving out, which I made sure to cover all holes and clean all regular spots, and I even sent them a video of it. Do yourself a favor, and don't live here. It's cheaper for a reason.

Don't buy any promise that may be given to you by this property. I was refereed by a friend to this property and went on the 11th of October near COB as my appointment was given to me. I had a place that I already paid the rent until the end of the month, so I was looking probably two or three days before the month ending just to move my stuff and clean the the apartment I am vacating. I was told by the leasing consultant that they have a promotion if i move in by the 15th that I will get a one month free and $1000 gift card with certain rent, if I want to move in by the 23rd that I will only get one month free and little higher rent, after the 23rd I won't get any promotion and the rent will be even higher. The leasing agent stressed if I don't pay the $50 application fee and $500 withholding fee, that the apartment may vanish overnight as people may reserve it online, and she was very pushy as it is really her job. I have trusted her, after all she seems trust-able and friendly. She then gave a list of what I need to do next and emailed me the instruction as well. This was all on Wednesday COB. The next two days which is Thursday and Friday, I had to spent time to set up the Washington Gas bill, dominion power bill and search for renters insurance on my work breaks. Then I set up the Washington gas bill and dominion power bill to my name believing that they would have been trust worthy and keep their word in tact. I have also tried to set up my renters insurance, but there was phone tagging between my and the insurance agents I was trying to buy the premium from. I was not aware of that I had to have the insurance before the signing the lease. I received a personal phone call from the leasing agent from her cell phone the day I was suppose to move in. There was no follow-up calls between my visit and the actual move in date. The agent told me to make sure I finalized the renters insurance before I walk-in the office and offer if I could not get the insurance that they can provide me with $14.95/month. I told her i have an insurance for $115/year which is about $9. 58/month so I told her I don't need theirs. The agent said to send her the quote before I buy it to make sure it has all they required. I forwarded the insurance quote which she reviewed and told me it is ok to buy it. This was around noon on the day I was suppose to move in. I finalized the insurance and paid for the year and forward the receipt to the agent. She replied all is great and told me to go sign the lease and take the key. while I was walking in to the leasing office, I received an email saying the insurance was starting at midnight which is about 8 hours later from the time of signing the lease, and unless I backdated the insurance or buy one month insurance from them, that I can't sign the lease despite that making me wait for about one hour in the waiting room although I got there on time. The insurance agent calmly explain to her there is not way to start insurance on the same day the premium is paid, and said it will start at EOD midnight at 12:01 AM. The leasing agent then tried to get me buy their renters insurance for one month although she knows my insurance is starting in about 7 hours at this time. Then, I was told to come tomorrow, I went the next day, and I was told I am not qualified to get the $1000 gift card anymore as it expired the day before, and they said the corporate office is not willing to extend the offer for me. THIS IS RIDICULOUS. Then I calmly asked if they can't honor their promise, to cancel my application and refund my $550. Then they said you just passed the 72 hour cancellation period and you won't get your money back. Then they cancelled my application stating that "APPLICANT DID NOT WANT TO MOVE IN" and they suggested if I move there with in the next 120 days, I will be able to $500 credit towards my rent. If you are by all means been promised anything from this property, it means nothing as they can just change their mind at any time. YOU SHOULD NOT TRUST 'FOXCHASE APARTMENT ALEXANDRIA"

If I had the option to give less stars I would seriously. We moved out in August based on the fact that Foxchase is literally the worst place to live. I bought a new car and had to constantly worry as people would park their cars so close that I had to squeeze into my car on a daily basis. I would watch people swing open their car doors and hit other cars and not even flinch. During bad storms branches fall everywhere including on top of your car leaving dents and scratches. That's just the outside. Inside the apartment we had so much mold in our bathroom it was ridiculous. No matter how much I would bleach it, it would always come back full force. Our ceiling leaked constantly... on the top floor and they would come and just paint over it.The pests that you would find in the laundry room were crazy big and very brave. The smell of weed and curry is permanent in all hallways of the building and children run freely up and down the stairs at all hours of the night. Then they have the nerve to charge nearly 1500 dollars for a 460 sqf apartment! RENTERS BEWARE!

Foxchase is cheap for a reason. I recently discover the reason why. Living on the ground floor brings its issues. One of those issues being, the sewage backup into my unit I recently experienced. Maintenance and management were both notified and advised me that they had a professional cleaning company on the way to handle all cleanup and sanitization of both the unit and my own personal property. Company arrived but did not clean much of anything. They left even after I advised them of the sewage still on the floor. Maintenance and management were both notified but being after hours no one was available. So taking it upon myself to sanitize the unit I did so. I contacted management about the issue the following day during business hours. no answer and the call went to voicemail, message left. The next day tried again. Still no answer and voicemail was left. That same day I received a survey for there service. I handled the survey the same way they handled the sewage issue. Poor grades were issued. The next day I finally received a response from management 3 days after the incident, who issued an apology and said that they would contact the property owner (Aimco) due to the situation and see if they could assist me in the damages since it was not of my doing. 2 days later an email was sent "sorry again but damage is on you and your renters insurance." The next day I received a call from the head of maintenance who apologized and said I should not of had to handle that problem at all. He said he will do better and apologized. Now a week later from the date of incident. I contacted management by phone and email again to see if they will assist me in compensation for the problem that was their responsibility and failed at doing so and I handled. Still no response. At this point I am beyond angry, the fact that no one in management seems to care and there almost lack of response has me curious of other health issues such as mine that have taken place. At this time I have contacted the BBB and filed a claim for Aimco's inability to provide a clean living space not of my own doing. I have also contacted Virginia's board of health and human services who will be conducting a health inspection. To investigate if any other tenants may have been exposed to sewage in there units and if proper measures were taken in clean up by maintenance and follow up by management. If this is what you can afford, be warned. There are other issues that will become apparent within the first week or 2 of moving in. Good luck if you decide to live here but if possible don't live on the ground floor unless you like sewage in your home.

Unsafe, zero security, thieving is common.

Please do not rent there! You get contacted by Melody and Randy both of them are a JOKE! Cons ** No parking at night ** Old buildings always something wrong ** Service requested wait for like 2 months to be taken care ** Service manager doesnt do anything to fix it. ** Your packages will get stolen ** Tenis court? Well is a dog poop area ** Customer service, wait for the call back maybe couple of months ** Hidden charges You will be very tired of living there after the first month!! There many places that you can live for the same amount of rent or even less and with better quality and faster response!!!

DO NOT MOVE IN this place! They will charge you Hundreds and tons non-reasonable money! You may need to call maintenance all the time! Living here is suck!

Please don't go there. This place is infested with mice and they will not tell you the truth about it. They will charge you monthly for things that doesn't exist on your contract. And for the move out, they will find a way not to reimburse you even if you get professional cleaners, they will still charge you the full cleaning price. You can't walk 10 feet without seeing dog poops. So be prepared. There is no parking unless you pay a private parking. Well I can't list everything here but think twice before moving there.

The worst apartment complex ever, waste of time and money!!!

smell weeds all the time from balcony nd ventilation and they say its smoke free .unsafe for babies

Ridiculous management. When I moved in, the apartment was extremely dirty and with insects. I cleaned and stayed for two years. Everything was written in move in checklist. When moving out, they conveniently misplaced the move in check list and charged me a cleaning fee and paint fee. Charging me for cleaning fee when they receive the apartment in better condition than before.

0 rating

DO NOT LIVE HERE!!!!!! THIS PLACE STEALS YOUR MONEY. I am being charged over $300.00 to have my apartment repainted after move out due to "un normal wear and tear"... I lived there for ten months and hung pictures on the wall and that "ruined their paint".. I was also charged over $50.00 for a parking pass that I turned in. Do not even make an effort to clean your apartment after move out because you will still be charged $130 for a cleaning fee. Let alone this place is not maintained... Trash everywhere, not mowed regularly, insides of buildings are disgusting, you smell your neighbors, cigarette smoke everywhere.. Save your money there are much nicer complexes than this.

If you rent from them get ready to be Nickeled and dimed to death. $34 service charge of you pay on card. Move out fees. Lots of extras you won't even aware of until it's too late.

Hello ! This is Berk Sayal ! I had an appointment today. I have a complaint for your company and your workers.When I come to the lease office, the man was very rude who is sitting front of the computer at the table. He asked directly" when do you move to apartment " it was a bad question! Do you treat to your every guest is like this ? is this your service quality? I've been talking with Jen for 2 weeks yours regional manager. I told her first, I would like to look at the apartment and then I will decide when I can move to apartment. Also, when I arrived to number 103 building, there was a code system on the 204 door. Why Didn't they say the code to me? I waited 30 minutes at front of the door. I didn't surprise. It was a bad greeting the costumer. it was bad guidance the costumer. I never come over there. I will never recommend any to my friends. I am writing this email. because you have to know this Dear Manager and talk them. !

appliances and maintanance is always problem , once a month you will have problem , foxchase just charge money for no reason you have to pay at least 1.000 when you move out , i dont recommend anybody , the worst community

Unprofessional! They rarely answer your call. And they are not responsive with emails. They reply when you're no longer interested. You'll lose your time and money.

: A Disappointing Experience at Foxchase Apartments I regret to share my extremely unsatisfactory experience with Foxchase Apartments. From the beginning, there was a lack of honesty and transparency. The information provided during the leasing process was deceptive, leaving customers feeling misled. The issues extend to the poor service quality. Communication was consistently subpar, and concerns raised were met with dismissive responses. Maintenance requests were often delayed, and when addressed, the solutions were temporary at best. Parking has proven to be a nightmare, with insufficient spaces available for residents. This has resulted in an ongoing struggle to find a parking spot, leading to unnecessary stress and inconvenience. The living conditions are simply uninhabitable. From pest infestations to unresolved maintenance issues, the overall environment falls far below acceptable standards. The promised amenities were either nonexistent or in a state of disrepair. In conclusion, my time at Foxchase Apartments has been marked by disappointment, frustration, and a feeling of being misled. I hope this review serves as a cautionary note for potential residents, urging them to consider their options carefully before committing to such an unsatisfactory living arrangement.

Not professional at all. And hugely bureaucratic. The staff kept asking for sensitive info such as bank statements and many other docs, although a 02 months deposit is enough to start renting a place for persons with no credit score (new legal settler). On top of that, they charge you a $50 fee and lock you with a $500 deposit. DO NOT RECOMMEND THEM!

Stay away and find another place... Also company should help Mr. ilyas and solve the problem.

MAKE SURE YOU DO A WALK THROUGH OF THE APARTMENT YOU MOVE INTO NOT THE STAGED ONE!! It will look completely different! If I could give a negative score I would. The maintenance office is a joke. They can't fix an outdoor light that is constantly flashing into our apartment! We put in 3 service requests only to be ignored. A week later I had to walk down to the maintenance office for them to say it has to be contracted out. FOR A LIGHT!! Secondly there is a real issues with pests. MICE are everywhere. Several requests to have them removed. They simply put down traps. It's a infestation within the entire building ( probably the entire complex.)

Great maintenance services, very friendly and professional. The apartment that I got was clean and comes with brand-new appliances. Management could do a better job with trash management, pest control, and exterior design with more trees and frequent grass cutting. Updating the review because of a very rude leasing office agent - Mahlet. Mahlet did not provide me with full disclosure of the fees and move-out date procedures of Foxchase. Additionally, she mentioned about fees that I can save by completing the application on the same day with showing after the showing (would have been much nicer to know of that deal before schedule showing). After the feedback through phone which was 3 months ago, Mahlet remembered my face and has been so rude everytime I came to the office to have direct communication (both my boyfriend and I noticed her difference in communicating with me). She never looked at me once in the face when I tell her about my issues, either typing on her phone or looking at her laptop. She even mentioned that she was not required to look directly in my face (how rude). The other staff, overheard the conversation, did nothing and acted as if everything was fine. Do not live here if you don't want to deal with stressful leasing staff.

THIEVES-I would give AIMCO 0 stars if I could. They basically played with my time and money. The managers gave me false information about my possibilities to transfer to the property just to charge me $600 dollars! They promised to give me my money back, and they did! But later, i get a call from collection trying to contact me because I didn't pay the application. oh and try to call fox chase... it is impossible to reach them. They are all rude. I will seek justice.

Me and my husband have been waiting for a parking spot for four months. The leasing office has so much turnover that none of the employees know what they're doing. The building is noticeably old with a terrible paint job. The units have been poorly maintained throughout the years. The laundry facility continues to get smaller and more expensive that I've starting driving to a laundromat. They charged us a late fee of $100 for a water bill that was definitely paid on time. Our toilet liner was broken, water was leaking on the floor. I'm fairly certain there's mold under the floorboards but maintenance WILL NOT look. I was told the contractor would be in touch to set up a visit to replace the flooring... three weeks ago. The few times I've walked to the pool it has been padlocked so we're not getting any use of the amenities. The dog park is small with no shade, and uncut grass. I have absolutely nothing good to say about these buildings or the customer service. I recommend looking elsewhere for a place to live!