Samuel Xu

Writing a review to convey the true cost of living here and Hidden FEES/issues that you might not be aware of when talking to the leasing office. I was not told all of them when I signed the lease (was only aware of the first two): 1) Application Fee: $79 2) Move in Admin Fee: $150 3) Set up Fee for the account you use to pay your bill: $20 4) Set up Fee to use the mail Locker (Luxer One): $50 5) Move out fee: $20 6) Closing Fee for the account you use to pay your bill: $4.75 7) Apartment cleaning fee after move out: $130 8) Wall repainting Fee (varies person to person): $275 Total One-Time Fees: $728.75 Note: 7 and 8 were taken out of my security deposit. For my $500 security deposit, I got back $95 one month after moving out. (ie $500 - $130 - $275) Here are some recurring fees to be aware of: 1) Monthly Utilities is calculated as the total utility bill of the floor divided by the number of inhabitants, so there is no incentive to conserve energy. My average monthly utility bill (which includes Water, Trash, Service, Sewer, Pest, Gas, Energy Conservation, Electric ): $110.09 (they tell you its around $75 a month when you sign the lease) 2) Monthly Renter's Insurance: $14.99 3) Wifi is controlled by Comcast in the building: $39.99 for the cheapest plan Total Monthly Recurring Fees on top of rent: $165.09 General Comments: - Loud Noises From Trash Truck: I lived in a unit on one of the lower floors, along the back alley. Beware that this unit lines the street on which the garbage truck comes Monday, Wednesday, Friday early in the morning (7-9am). It is very loud. Woke me up pretty much every time. - Loud Clicking sounds in the pipe and radiator: In the winter, the hot water flowing through the pipes makes loud, intermittent sounds that sound like metal hitting metal (I have no idea why). It's loud enough to irritate you into not being able to fall asleep sometimes, especially considering how the radiator was near by bed (no where to hide in a studio) and the pipes were on the other end of the wall behind my headboard. - Heating is extremely sensitive. If you twist the radiator knob a bit too much, the unit becomes way to hot and dry. If you don't twist it enough, it is freezing - AC unit broke down. There was an issue with releasing condensation water, so my AC was sputtering significant amounts of water into my apartment during the last few months of my stay. I put in a maintenance request, but did not receive a call about my ticket UNTIL A MONTH AFTER I MOVED OUT and was in New York in my next apartment. - COCKROACHES. Not a huge deal, but I had a total of 4 big ones in my studio during my 11 months there. No mice. - no security: there are doormen, but anyone can just walk into the place. Tbh i didn't mind though, it was convenient. Just something to consider. To management: I overalled enjoyed my stay, until I was only returned $95 out of my $500 deposit. Taking money from tenants like this, when they are out of town and have no means of retaliating, is a cheap move. I wish I could challenge the $275 repainting fee, as I truly believe my walls were in move-in condition, but I did not take detailed photos upon move in so have no proof, and I'm not in Philly anymore. I would have originally probably given a 4, but this really put a sour end to a decent stay. To prospective residents: TLDR you get what you pay for. My monthly rent for my studio was negotiated down by around $200 per month (probably due to COVID, as I signed starting 08/2020) down to $1000 per month, making my Studio apartment a decent deal, given Chestnut Hall's prime location and comparable prices of studios on campus. However, the loud noises from the pipes, AC, and garbage trucks can really get annoying, but I guess I slightly got use to it.