Communities

DON'T DARE MOVE INTO THESE APARTMENTS. IN LESS THAN TWO MONTHS I WAS ROBBED 3 TIMES. THEY OPENED MY CAR TWICE AND THEY JUST STOLEN MY MOTORCYCLE. THIS IS UNACCEPTABLE. THERE IS NO SECURITY. THE SAME POLICE TOLD US THAT THEY HAD ARRESTED 20 PEOPLE WHO LIVED THERE. THE WORST PLACE IN MIAMI TO LIVE.

So Yelp removed my review of Bay Parc. They say it was offensive! Offensive for only telling the truth roach infested building. What suckers. This is not defamation.

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

Worst experience I've ever had in a building, now that I read the reviews I realize I'm not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to go up or down, the apartment did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

You call them, no one picks up, just an automated message that says "they'll text you back as soon as they can" and then it hangs up. They don't even get your number. That's a bad sign already I'm X-ing this one off my list.

I remember reading reviews years ago when I thought about moving here and seeing the one about stolen phones. Recently my phone got stolen and guess where it is ? Here :)

TERRIBLE EXPERIENCE, WORST PLACE EVER, DON'T RENT HERE!!!!!! I would like to share several inconveniences that my wife and I have experienced at Bay Parc Plaza right after we moved in. To list a few: - No Pool Access We have no pool access or Jacuzzi - right in summer time they offer the Flamingo pool, but it's just a bother, go to front desk, count amount of people (8 top), ask for bracelets, use your time and gas to drive through the traffic to south beach and pay 10 dollars for valet parking; so can't actually count that as an amenity they currently have. - Elevators Issues They get stuck all the time Long wait for elevator Cleaning personnel and contractors use the regular elevators one instead of service elevator to move cleaning equipment and heavy machinery, making it very uncomfortable to use. - Garbage Disposal Issues Sometimes the stench of the garbage disposal on the hall is really strong making the transit very unpleasant. - Gym Issues They build a temporary gym with only a few equipments, it's way too small and the working hours makes (6am-10pm) it inconvenient to use for working late people like myself. Movie Screening issues. Not available. Basketball Court issues. Not available. - Lobby Issues They have no lobby - just some improvised space, but only now, after 2 months without any. - Building Entrance Issues Blocked due to another construction - Construction blocks visitor entrance and parking entrance with heavy equipment. Also, cars block entrance because they have to do a u-turn since the other entrance is blocked. - Garage Gate Issues. Get stuck, all the time. - No Cleaning of Construction facing side The scheduled cleaning of the balcony was performed by 3rd party and didn't clean at all. No one supervised the task. On top of all of these inconvenience above... - No Clubhouse - No Sauna - No Spa We feel so deceived and cheated in the worst way possible. We personally agree on the renovations being done in the building but we believe the way this is being executed is very unacceptable. The updates are being done at the residents expense. No planning just an entire building inoperable and severely inefficient for their benefit only. The truth is that you will be paying for all the amenities without having access to none. They all have very good understanding of what's going on with the building which it only makes it more shocking and alarming the way they don't care about the service and convenience of the residents. My wife and I personally met Tanner Sheehan, The Regional Property Manager II, he tried "to help us" by giving us 1 month free rent and 2 months free parking, 2 weeks after we agreed he just text me saying that agreement couldn't be done and that I have to let them know 60 days in advance if we were to move out. They JUST DON'T CARE ABOUT YOU!!!! Everything mentioned above is completely unacceptable, especially for the amount of money you would end up paying each month. Gabriela & Mauricio

Had an appointment with Ryan to see a 2 bedroom 2 bath at 3:30. Showed up at 3:30 and was told by another rep that Ryan was busy with other clients. Waited around for about 10 minutes and then left. I get it, things get busy - but at least acknowledge that the people you scheduled for a certain time (and confirmed with that day) are there. If I'm going to (potentially) spend over $43,000 over the course of a year on rent - i'd anticipate adherence to an appointment, or at least a notification that you'll be late. We received neither so we'll seek a residence elsewhere (luckily there are a multitude of options in the area).

This place is horrible. Cars being stolen every night. The property manager Camilla is very rude and hides from residents when she needs help. There is also an employee named Aaron from Nfc Amenity. He always smelled like alcohol when you approach him and he would ask personal questions that is uncomfortable. I think they got rid of him which is a + for the building but still the other issues such as theft. A property manager who is a narcissist and very rude, and a vendor company that hires anyone and doesn't pay them on time ( nfc ). This place needs to change

The only good things about this place are the location and lobby. I was kicked out of my first apartment because of renovations had to be done on the 10th floor, which I was given no prior indication of such a thing happening. Of course, this was technically in my contract, and I was lucky the building had another open apartment I could transfer to but if they didn't, I would have been out of luck and in a VERY bad situation. The place is FILLED with roaches. I called pest control multiple times. They flushed, set traps, and I cleaned my apartment thoroughly but there was a ridiculous amount of pests all over. The traps would pick up so many roaches there was a layer of them. And they would still be all over the kitchen and bathroom. I believe the air conditioning is linked to the water. So over the summer, when there are water piping issues that clearly management takes their time to fix, AC doesn't work. The amenities are old and faulty. My washing machine once broke down and it and the wall started leaking everywhere and for no reason other than it was old. The service request crew is timely and fast, but the only fix for this flooding was a big fan blowing for literally days and hoping it dried. If you still decide to stay here, they will nickel and dime you for everything. Make sure you mark EVERY single scuff or scratch you see in your place when you move in. Even the smallest little scratch the apartment has, they will charge you absurd painting charges upon move out. Make sure before you sign off on anything, you get all your keys, etc. I was told I would be getting 2 sets of keys, only got one, and never got the second even after asking for them repeatedly. Yet I still got charged for "missing keys" after move out. Keep track of every single thing!!

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

Stop this lady from feeding the pigeons. The shit all over balconies waiting for her to feed them!! Management needs to do something immediately please!!

THE WORST APT COMPLEX TO LIVE IN!!! UNSAFE, RUDE STAFF, HIDDEN FEES, MY BICYCLE GOT STOLEN FROM THE PARKING LOT. ELEVATORS NEVER WORK!!! DRUG DEALERS LIVING IN THE BUILDING!!! STAY AWAY FROM HERE!!!

This a very awful apartment. It has been my home for the past 3 years, and I can say that on the security side it sucks. Sadly, I pay for a storage unit that the charge on an extra cost, but you on the same side sign something that they give up all the responsibility and they say that its all on you. The storage room was completely robbed. this is very curious, because there is only one key to get access nor they have a record nor they care to check who goes in or out and what they take. never to mention they lack of cameras for checking the status of the storage units. This is very unfair, since they charge and control everything on the building (AIMCO own the whole building) yet they are just in for the money that you generate but don try to make your lifestyle more comfortable, yet they only care that the building is fully rented and everything else doesn't matter for them. But I can say how good they are for you to be on time to pay. If you don't pay the firsts days of the month, they will overcharge you with $200 USD, and same, they don't improve on security, even if they are getting money on their pockets. One month after I reported the robbery, and they stating were going to improve the securities conditions (as the only way they wanted to become responsible for the situation - not recognizing any of my loses, which includes luggage, expensive watches, sport instruments, and more) I got myself into the building, and the gates (which should be closed) open all the way at 11 PM. Not to mention that there was no security person in the gates to check that nothing got in or out without be certain that they should. Long story short, the storage rooms are accessible from the garage, which makes my kind of situation easy for any people that wants to take something (again) from the units. What was my surprise? management said exactly the same after my robbery - we are working on the issue, it will not happen again - yet they still don't do anything. So bottom line its try to not rent here, they will not make sure your lifestyle becomes better, and they only will care of when you payment is due. Nevertheless, the girls that talk to you are very nice, but are not the manager, and the manager simply goes for the pockets of the company, that is revenue revenue - and don't give back much.

Alllll the reviews are exactly on point. Elevators don't work ever. The staff feel scammy.

My place was robbed, thousands of dollars of valuables including laptops and musical instruments. I could barely get a response from building management besides being given my renters insurance information. I was never allowed to see cameras as robbers managed to get past 24 hour security guards and cameras in every elevator.

The only positive thing about this building is the location. The noise is HORRIBLE. Between the construction during the day and people partying at night there is no way to rest. Management is not helpful at all in addressing noise complaints, which has lead to many calls with the police for noise reports. The elevators go down frequently. I always have fruit flies in my apartment during the summer. I also have seen roaches in my apartment, which has freaked me out. It will take days for maintenance to respond to calls. I called for an after-hours emergency of water leaking from my refrigerator on a Friday night. I was told someone would be there within an hour. No one ever came. It was not until Monday when I called the office to complain that someone showed up. Like I said, management is not good at all. I have emailed several times, and never get a response. I even emailed the address provided in the response on the Google Reviews that management has left and still never got a response. The company has done a really good job making the lobby area look nice, but don't let that fool you. It's not worth all the aggravations that come with signing a lease.

Before we start, DO NOT MOVE HERE, it is a waste of money, at first we thought it was a good option, but as time went by we saw that it was not what we expected, cockroaches everywhere, smell of marijuana throughout the building, corridors, elevators, lobby, to fix something in the apartment you have to wait too long after you make the request, there are 5 elevators and you have to wait 15, 20 minutes to go up and down, they are never all enabled, and most importantly , the attention of the office staff is terrible, you can never talk to them to report a problem, days can go by and they are not interested in anything. In short, don't waste your money, we didn't even have a year in the property and we decided to leave, it's terrible.

We stayed for 1 and 1/2 year paying 1 bedroom for $1800 and now they are charging and over price extra fee after we left for some little scratches that were made before we received the apt. It looks like you are getting a good deal in a beautiful area but in reality you will end up paying too much money for "extra fees" even after you left.

If you would like to have your money squeezed out of you by a morally corrupt company then this place is for you. There are much better places in Miami. For your own sanity I recommend you avoid this place.

I've had five wonderful years here until now. For the last five months, the property manager, Carlos Garibello has failed to address my neighbor's excessive dog barking (all day long, for long periods at a time, early mornings, etc.). We've had over 30 email exchanges (primarily me reporting the incident and him not responding). I've shared dozens of videos capturing the noise, and each time I called Concierge. I escalated it to HQ, and no one has made an effort to fix this.

They are too expensive

I paid $100 application fee and $750 holding fee to apply to live here and was approved. The holding fee did not hold the unit for me. They changed my unit a month after I was approved and I did not want this new unit. They are refusing to return my holding fee because more than 72 hours had passed since my application was approved, and now I need to go to small claims court.

Having lived here nearly 2 years, it has been one of the worst experiences of any property I've stayed on. Previously living on an Aimco property, I should have known what to expect: poor guest/management relations, elevators always broken down, numerous expenses including "clean air" ( when it smells like an 90's hotel in the hallway) and ridiculous rent for having noise in the building constantly. I personally work nights, sleep into the afternoon, and with floors being redone and construction starting merely after I get a chance to fall asleep, my days are long and tiring. Having to pay nearly 1800 a month, including 100 a month for my support animal, I find this building to be ludicrous on the charges/guest satisfaction. The building management do not respond promtly. My a/c was out for 3 days, and not even an apology, or any attempt to compensate for an amenity i pay..also cooling charges and utility charges for the building?? Why should that come out of our pockets to pay for the business expenses? Every operating business has those expenses, but you dont see us getting charged to go into publix and paying their electric bills, except for the purchases we make I.e our rent. The maintenance staff are all kind, but with one only speaking english, it very much limits to just him in any situation I need, without frustration. The day I moved in, my mother got knocked out and rolled down the gate entry after following valet attendant to retrieve something out of her car, and the gate came down on her head. One thing after another, and that definitely was not a great way to start my loving experience here. I Will not be resigning a lease, nor will I recommend anyone to live on an Aimco property.

Do not I repeat do not move here! It's a joke... I've lived here twice... don't know how. They are such a rip. Elevators never work. The WORST part, they charged a $400 fee for "walls" upon moving out with no explanation. This place will do anything for a dollar and they don't value their residents. I'm warning you don't pay for this overpriced unethical building!

I got my motorcycle stolen from the property garage. The gates were open all night because they do not function in windy situations. The resolution of the cameras is terrible and we could not read the license plate of the van that stole my motorcycle. They most likely took the time to use a really loud grinder to break the huge security chain I had. The security guard on duty that night was not informed by management that the gates were open that night. There have been several vehicle break-ins and stolen motorcycles in the past year and nothing has been done to improve the situation. Elevators often break resulting in long waiting periods.

Please save your money. I thought this place was cute when I first moved there, but it turned into a nightmare. Management doesn't care about you and is very hard to get a response or solution from, my apartment flooded bc the pipes are so old, roaches everywhere, pee stains in hallway carpet, my washer & dryer both broke & it took months of begging to get them to replace them, and they charge you random "utility" add-ons on top of your rent. The only thing nice is the doggie day care.

I've lived here for several years. Although there have been some improvements to the building, they seem to have been done without any real thought, and are done in a half-assed fashion. For example, the elevator upgrades have not made elevator traffic any better - instead it's a confusing system where passengers are "grouped" together but it's not efficient. The pavers in front of the building are loose, especially right in front of the entrance doorway, so it's only a matter of time until someone trips and falls on them. The ongoing construction (at a painstaking pace) means that construction workers monopolize elevators and the elevators are often filthy dirty. The halls which haven't been upgraded have dirty smelly carpets. The stench from the trash chute circulates through the whole hallway. What idiot decided it was a good idea to install white tile on the floors of a busy apartment building which is dog-friendly? The floors are always so dirty looking, and the cleaning staff just swabs the floor with their mops, spreading the dirt up onto the walls. And there are roaches, so many roaches. Then there are security problems - at night, the front desk staff is often gone for great periods of time, leaving the lobby completely unattended. The homeless people in the area know this, so they can be found sleeping just outside the building, and I've seen them sleeping on the chairs/sofa in the lobby a few times. They also enjoy using the bathroom facilities which are on the first floor, without anyone stopping them. The set up of the front desk, which has no access to the elevator lobby unless the staff jumps the desk or walks all the way around the hallway is just stupid. It has taken this place literally MONTHS to try to install a gate system for residents to enter the parking lot, but it's still not fully operational, so the gates are frequently open all night long, leaving residents' cars vulnerable to break-in. You get nickle-and-dimed to death with extra charges on your bill ("cooling fee," pest control, water, parking, sewage, even a BILLING FEE - that's right, they bill you for the privilege of getting a bill!!!). There is a review here about someone feeding the pigeons on the balcony, and the review said that an email will be sent to all residents asking them to stop. NOPE, no such email was ever sent. If you want to get the A/C filter changed for your unit, (which should be done monthly) you can't just get one from the maintenance staff, you have to submit a request through the on-line portal, schedule a time for them to come and install it. What a pain the neck. I haven't moved out yet, but based on other reviews, I fully expect to be ripped off when I do leave this place.In addition, there are a lot of shady people who have moved in lately - don't be surprised if you get on the elevator and find some big guy looming over young women wearing hooker clothes - looks like human trafficking to me. And don't be surprised if you get on the elevator and it reeks of marijuana, even though this is supposed to be a smoke-free building. I came down early one morning and found a whole congregation of seedy looking people hanging out in the lobby, drinking and carrying on, with the security guard joining in!There are a lot of dogs in the building that are not supposed to be here (pit bulls, german shepherds, huskies, for example) according to the on-line breed restriction list. There should be pet cleanup products stashed on the elevators for when the dogs have an accident - it can happen, but at least then it would be easier for the owners to clean up the mess. A lot of dog owners let their dogs use the bathroom right outside the front door in the landscaping, making the place reek of urine.Also, though this isn't really management's fault, but whether you are on the north or south side of the building, be prepared for a lot of LOUD noise all night, especially over the weekend, as the sounds of some of your obnoxious thoughtless neighbors and nearby dance clubs partying all night long reverberates across the buildings. The building does have a good location, and it's nice that it's close to publix, there is a convenience store downstairs and the gym/pool areas are ok. There is a doggie daycare place which looks awesome if you have a dog. The lockers do make it easy to get deliveries of packages. The maintenance staff is pretty responsive. But these few positives do NOT make up for the huge numbers of negatives at this increasingly low-class building.

I applied at this location and to be told my credit report is lower than a 500 and my application was denied and I need a consigner. before applying at this location, I applied for a mortgage and received my preapproval letter, I own properties now , I wanted to relocate to open a business in Miami. after telling management I have a cosigner, I was asked if that person is 700 over, they run the credit threw credit karma. after reading the reviews about roaches. i just told them to cancel. I am just going to purchase.

Terrible staff in all levels. They look nice when you come in and when they have your money nobody seems to care. Our bike was stolen and the manager said "that always happens, call your insurance". The pool area is always windy, and my daughter got cut in the pool with a glass. The garage door for residents is broken so it is open to anybody. Anyone can come in the building and do whatever they want. Totally unhappy and waiting for our lease to end to get out of here.

I came to visit this building with high expectations to call it home, but left truly disappointed and won't recommend anyone of my network to consider living here. Everything started fine but the person who was giving us the tour to myself and wife called Fredny Fleury made derogatory, and disrespectful comments during the tour and even after his follow up call. He compared having a baby to having a dog. Something you shouldn't say in front of a pregnant woman. He called me and after I mentioned that I have an emotional support animal, he's answer was "you can buy anything on the internet nowadays" what's his criteria to believe I bought a fake ESA letter over the internet? I found this rude, and immature. I believe management from this building should give proper training to their staff about customer service, and sensitivity in the workplace. Some comments although perhaps unintended are non acceptable and give a bad impression of the entire business.

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time. After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease. Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money. We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

HORRIBLE HORRIBLE HORRIBLE Management is horrible, administration is horrible, do NOT rent here. THIS PLACE WILL NICKEL AND DIME YOU - RUN AWAY Lots of Hidden Fees , poor appliances ... nothing is as it seems. The place is overpriced for what you get and the hidden fees will add up to over $100 a month. You get charged for a "cooling fee" which is the electric for the lobbys A/C. Your bill each month is way more than you thought it would be when you signed the lease. Honest advice, its not in a bad area at all, but this building is not worth it. Do yourselves a favor and move elsewhere. We will not be renewing our lease.

Bad experience!, the rent it's very expensive , the management is terrible . The corporate " Aimco" never answer the phone calls. Please don't rent in this place if you don't want to waste your money!.

WARNING! DANGER! DO NOT LIVE HERE! If I could rate this place ZERO STARS I would. The level of unprofessional behavior by staff, leasing office personnel and the property management company, Aimco, has been profound. If you live here expect to pay through your teeth for sub-par living space in a mismanaged or rather un-managed environment. The building manager, a Patrick Mcgarry, for all intent's and purposes does not exist leaving you to deal with whomever is available - good luck. I lived in bay parc for over a year and never saw the man. Maintenance will enter without notice or permission, there are serious pest control issues (roaches), and the bathtubs haven't been replaced in a decade they just paint the bottom to make them look fresh. This fresh look does not last very long and basic cleaning and upkeep becomes harder and harder. The garage is an unsafe nightmare, gates never work right, reserved spots get taken and they tow residents cars at will and given the disarray of the property office you need a miracle to not have problems on a continuous basis. At move-out you'll pay $90 for them to claim they professionally cleaned your already clean apartment , and over $200 to paint the place with the stuff they have sitting around. Save yourself time, money and aggravation live somewhere else, Opera tower, The Grand are both right there and way better. And never live at an Aimco property.

Better off at Quantum of the Bay (1900 North Bayshore Drive). They are more professional than these people.

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

I moved in August 2016. Everything was cool. Had a pool, quiet lounge area with wifi, pool, and a nice gym. About 6 months in, all of it was tore down without notice. People sign leases for not only the apartment, but all of the amenities. They could have at least did one project at a time. Construction is being done every single day, it is loud. If you work overnight i feel bad for you. The elevators are constantly going down. Someone broke into my car twice, and the garage is supposed to be secured. The only thing good out of this place is the location. There is a park across the street, biscayne bay, publix, and many hotels just in case you have visitors.

i left this apartment 2 months ago and havent got my refund they owe me for my deposit! called their accounting department and they keep telling me someone will get in touch with me.. if you miss a day of payment they charge your account so i dont understand why i havent gotten my money back yet. after all they took half my deposit for unnecessary move out fees

That building simply sucks. And the most upsetting thing with the google reviews is the responses that they give. They do literally nothing to help you. And they are far from being or act like a real community. The manager, Alexis is a joke. She is always sorry for you having a problem but she never has a solution or she is willing to negotiate. Is that why they call you a manager? Apart from the construction I had to face many other problems. My apartment flooded almost a year ago and they blamed my neighbor. I had to stay out of the house for a week (even though they had to keep the machines at least 10 days to dry) Since then I am facing molt problems and that apparently affects my health. They reduced my rent for that month to compensate the days I was out and then they charged me a 200 dollars late fee after I emailed Alexis to fix my statement. I sent her the email on time she replied after two days providing wrong days. But they charge you for their mistakes. Another time a drunk guy run into my apartment and the security did nothing. I had to call the police. (Believe me I have pictures) I pay around 2000 per month and my appliances are dated to WarWorld 1. So bad and they don't function. If I want to change them they have to increase the rent. That's ridiculous. Last but not least, I got stuck in the elevator twice calling 911 because the emergency button is not working. Twice in 6 months. While other times I had to wait for an elevator for 45 minutes. Today, Alexis was sorry again. I am sorry for her and her position. You should care more people!

EMBARASSING! Customer service? - don't think so. You should definitely move here if you enjoy subpar service, an "it's your problem" attitude, and general ineptitude. My experience with this place has been beyond bad - just trying warn anyone reads this post. Read the other reviews like we should have before we dealt with these people!!!!

realtors!! do not take your tenants there!! they will steal them right in front of you and you won't be able to say anything and leave with zero dollars!!

In my 5 year anniversary of my first piss covered lanai. I want to warn every renter of this place. It's gross - go somewhere else and spend a lot of money.

ABSOLUTELY AVOID!! AND ALSO AVOID GIVING THE DOWN PAYMENT TO MAIDEL, IF SHE ASKS YOU, BECAUSE WE HAVE BEEN ASKING FOR THE $700 DOWN PAYMENT FROM MAIDEL FOR TWO WEEKS, BUT SHE HAS DISAPPEARED AND DOESN'T EVEN RESPOND TO EMAILS AND THE PHONE ANYMORE! THEY ARE INCORRECT AND REALLY NOT SERIOUS!

For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.

HORRIBLE - RUN AWAY NOW! You come to this place and think "oh this is nice for the price" then you move in and reality hits. The walls are paper thin, the hallways are hot and stink, and there is constant hammering and drilling everyday. This is in addition to the hidden fees you are going to run into. All the hidden fees add up to be at least $100. Yes, they charge a cooling/air conditioner fee. So no matter what they tell you the price at the leasing office, it is a lie. Don't even consider trying to have a pet or a parking space. They will nickel and dime you for every single thing they can. They expect a 60 day move out notice in writing and will charge you well over $2300 per month regardless if you live there or not. The hot tubs are never hot and alarms in the building are constantly going off, shutting down the elevators. I have heard people banging and screaming inside the elevators from being trapped 5 times since living here. The Opera tower, which is directly beside Bay Parc Plaza also has constant alarms going off that you will hear while sitting on your couch or usually laying in bed trying to sleep. The leasing reps will not help you or work with you at all about the constant noise or any issues you may have. The leasing office told me there was no legal limit on how much they can charge for their apartments so they can charge us whatever they want. They will send you to corporate office, which never answers their phone. No one stays here for long and you will see why. Be prepared to be completely robbed of every penny they can get from you. It is only a matter of time before this place has a class-action lawsuit against them for the hidden fees and horrible treatment of their residents.

Don't move here. I am a real estate agent in the area and have heard HORROR stories from residents. Also, building was acquired by a large private equity comopany- Blackstone earlier this year. They have now been issung false collection notices to previous tenants as well as people who never lived in the buildings but applied and management had their social security information. Google Blackstone AIR communities. I never write reviews on apartments, or at all for that matter, but I am disgusted to see what they have done to my clients. Beware of this company. It is not normal for a rental building to charge a $850 application fee- RED FLAG!!

If I could give no stars I would. Joe is a really nice guy but my experience living here has been terrible. The communication is a huge issue. If I was told accurate information and if construction occurred when it was supposed to I would have had a much better experience. Instead I overpaid in rent for amenities I won't even get to enjoy. Go elsewhere. The last thing you'd want to do is go to work everyday and dread coming home like I did...

Do not ever live here. I lived here for 2 years--- the pool was filthy and filled with cigarette butts, the staff was sketchy, the managers claimed some bogus rug damage -- kept my security deposit which I found out they used later to put in wood floors. The never attended to simple requests-- I lived there for 2 months without washer and dryer because management dragged their heels on fixing it. Disgusting place with equally disgusting and dishonest staff.

EDIT: I just got a bill for $365 on top of our security deposit for damages such as "needing to paint the scuffs on the walls" 6 months after we moved out. This is s disgusting corrupt business that is just after your money- STAY AWAY!!!!!! They may respond to these public messages but attack you behind the scenes. Terrible experience from start to finish: When we signed our lease we were promised that the apartment would be cleaned and several repairs would be made before we moved in. Unfortunately a week later we moved into a dirty apartment with a washer/dryer that didn't work properly, light bulbs that still needed to be replaced, and damaged/scuffed walls and doors. We were also told that we would be able to have packages delivered the day we moved in. Unfortunately due to the LuxerOne system which needed to be set up ahead of time, and a security employee who was stealing packages, we had over $1000 in packages disappear. Bay Parc was not helpful in recovering our packages, and while they fired the employee, and LuxerOne had video evidence of the theft, Bay Parc's management would not allow LuxerOne to release the video to the police, so we were not able to get our packages back. Read the fine print on your lease: our $1650 apartment ended up costing us over $1740 a month after they added charges for things like communal space air-conditioning, despite the fact that only the lobby is kept cold (too cold in my opinion) and the elevators and upper floor hallways are very warm, especially in the supper. During our time living at Bay Parc, the elevators were frequently not working, and the elevators and lobby frequently had dog pee or poop due to tenants not respecting common space/having control over their animals. Another huge issue we had was with our neighbors smoking. From the moment our new neighbors moved in, they smoked like chimneys and if we ever opened our balcony doors our whole apartment would stink. Bay Parc is supposed to be a smoke-free building; they call it "a breath of fresh air." What a lie! There are often folks smoking right out front and in their apartments, and that makes the carpeted hallways smell (as does lingering pet urine). The location is great- next to a Parc and a Publix, and from the 39th floor, we had pretty great views, but the unit was dated and the management was rude, unhelpful, and unresponsive when we needed them most. After move-out Bay Parc invented a bunch of charges so as to avoid giving us our security deposit. They gave us charges over the amount of our security deposit- these jerks wanted us to give them more money. For example, they charged us for the scuffs on the walls- the ones that we asked to be removed before we moved in but they weren't. Shouldn't they be cleaning between tenants anyway? They also refused to help us with getting our utilities shut down. In general, a terrible experience. We got bad vibes almost immediately after signing- our once responsive leasing agent started ignoring our calls. In summary: -management does not care about current tenants, just about acquiring new tenants -good location -prepare to be nickle and dimed -most units are dated -lots of smokers (including Patrick, the manager) -package system is horrible -carpeted hallways are ugly, smelly, and not air-conditioned

All they care about is to steal residents money Rented their for a year , building was under total construction, didn't deliver their commitments upon finishing their construction on the right time.After a month of renewing our lease We got called to change our jobs to Orlando Talked to the leaseing officeres and they provided us with wrong information about how much to break the lease.Sent emails to their community managers But of course they didn't care about us or that we have been a good tenant ,never paid late or created any problems .they only care about stealing your money.We have been paying for an empty apartment for the last three month And we get charged every day I will be taking my legal action against this place .

I lived there for a year and a half and i have mixed emotions from this place : CONS: (a big one) ROACHES (is a 12 year old building a bit old for the area, still regularly i call the pest control and i did the " whole process"and They couldn't get rid of the roaches. Set traps. Fumigation blah blah.. NO EXCUSE Rent/Price: for the same money you can live on a newer place nearby lots of competition around. Regional manager : Not Good. Not polite Property manager: No comments.... Art galeria : waist of space . From bad to worse is not even ART. Structure: There's a new building on the north side (AREA on the bay) so from the 7th floor to the 16th your VIEW will be a WALL. PROS: LOCATION: everything Is close. I love the area Good maintenance team. the website is easy to request for maintenance issue and pay the rent. Good selling team: Anthony and Charlie, Michelle are amazing. Very helpful knowledgeable and down to earth guys. Good cleaning team. Structure: New pool and deck. Amazing view of Margaret pace park. Elevators were an issue but they corrected that New gim And Pool table . Is a smoke free place they say (but my neighbors always smoking weed and people smoking on the parking ) Property manager: NOT GOOD Security team: very good people from the morning to the girl from overnight. But managment they are not fair with them. they fire them, come and go. Like baby diapers I saw good security people let go. Aimco: i had a problem they didn't solve it. Late fee that did not apply. CONCLUSION: If you are OK with ROACHES and you want to live in a overpriced building is your kind of place.

The worst building i ever lived ! The personal are unfriendly, always something happen with the elevators. The only good thing about this place its the location. You can find better places for less money in the same area.

If only 0 stars was an option. This is a roach community run by thieves. Be smart, read the low-scoring reviews and notice how many likes they have, from previous residents. The truth about this place is written all over this review page and it's as clear as day. Don't make the mistake of letting these people trap you because the lobby looks nice because you WILL regret it. Worst property in Downtown/Edgewater by far for the highest price, complete with unavoidable and very-well-hidden-until-you-sign-the-lease fees. AVOID.

DO NOT MOVE INTO THIS BUILDING. WORST BUILDING IN DOWNTOWN EDGEWATER BRICKELL AREA, TERRIBLE STAFF, TERRIBLE ELEVATORS, TERRIBLE RESIDENTS, PETS EVERYWHERE, STAY AWAYYYYYY

I wait for 10 minutes or more and nobody stay in front desk to ask. Like 3 persons after and before on me don't receive any attention.

I lived in Bay Parc for 2 years i was very happy I have never had a problem with the apartment or the place I payed my rent always on time when my second lease was going to end I start to look with the manager to move into the building to a different apartment. we couldn't find nothing I can pay so I decided to gave them a moving notice and I move out. I moved after a 32 days move out notice now they are charging me more for the move out fee than for the whole rent I used to pay. This people are extorting me to pay if I left the building is because I don't have the money to pay those expensive apartments so now they want more than a month from me even that I move out a month ago. They always find the way to take your deposit away and that is not enough they want to punish you and charging you an exaggerated amount after that. Im going to look for help this is not fair

I don't usually write reviews, but I believe it's important for potential tenants to have a comprehensive understanding before deciding where to invest their money. After all, we're not just seeking a living space but also, peace of mind and tranquility. At Bay Parc, my rent was approximately $2,640, escalating to around $3,000 with parking and trash fees. Now, living elsewhere for the same amount, I realize the discrepancies in value and quality. Here are the primary issues I encountered at Bay Parc: Pest Infestations: Despite being an older building, I was unprepared for the severity of the cockroach problem. Even after professional treatments, the issue persisted. Imagine this -- it's midnight, you're half asleep, craving a glass of water. You stumble into the kitchen, flick on the light, and it's like the cockroach apocalypse in there. Disgusting! Security Concerns: The lack of effective security became painfully apparent through personal experiences. Firstly, my two bicycles were stolen right under the security camera, using a power tool. I reported the incident to the police, but unfortunately, Dave, the concierge at that time, showed a lack of interest in providing the security footage. Secondly, I witnessed my neighbor's car being stolen right before my eyes. To give you an idea of how scared I was, picture this: You're coming home from work around 1:30 AM, waiting for an SUV to move so you can drive up the ramp and park in your spot. You flash your lights to signal them, but they don't move, so you wait. Suddenly, two very big guys with ski masks jump out of the car, one yelling "GO, GO, GO" at the other, who was attempting to start my neighbor's car. Both storm off, leaving behind a plastic leg with some type of metal bars at the spot where the car was parked (see pictures below). At that time, there was at least a night concierge to report emergency incidents; now, there is none. Oh, and I almost forgot, someone got shot by the pool in August, it even made it on miamilifestyle... Water Leaks: These occur quite often, leaving you to contend with the nuisance of loud drying equipment. One day, I came home to find myself stepping into a puddle of water, the result of my neighbor's pipes bursting. The walls in the kitchen, bathroom, and hallway were all soaked, and it took three days of drying with some VERY loud equipment to resolve the issue (see pictures below). Every once in a while, you'll notice these machines in the hallways. Move-Out Costs: Despite having my apartment professionally cleaned at my expense, I was charged a $129 cleaning fee and $326 for wall painting. I understand that this is becoming the new norm in Miami, but still... My advice to potential renters is to carefully evaluate both your future home and its management company to ensure your investment truly offers the peace of mind and quality of life you deserve. As for me, I've learned the true value of my hard-earned money and will NEVER consider another Aimco property in the future. EDIT: After I read the response from the company, I feel it necessary to clarify certain points to ensure a fair and accurate representation of the events during my tenancy. 1. It is very unfortunate that my maintenance requests cannot be found, but the presence of the drying machines inside of my apartment indicates that a request was made. Otherwise, how would it end up there? :) 2. While I understand that staff members are not trained to handle security issues, the problem is that for the last 6 months of being there there was no security at all. This is contradicting to marketing luxury apartments, when the most important luxury - safety, cannot be provided. Being both a victim and a witness to a burglary, I don't take this very lightly, and no-one ever should. 3. Fortunately, I have documented everything prior to vacating the apartment. I will share the photographs and allow for everyone's unbiased assessment of whether your cleaning fee, typically associated with a two-bedroom apartment, was justifiably applied to my case.

The location of this apartment is amazing, and I'll greatly miss my view of the Biscayne Bay. The place is generally clean and safe as well. Repairs are generally taken care of quickly. Unfortunately, we had to make 12 maintenance requests over our 7 months stay for the recurring issue of our air conditioner not working and the ancient, busted up washer and dryer not working. They were completed promptly though, even though they had to keep coming back every couple of weeks to a month. The package situation and the security people at the front desk are awful. Waiting for the elevators in a relatively newish building is also pretty annoying. The management here is absolutely, 100 percent terrible. Problems with them started with the $100 in monthly fees tacked on to the bill that we were not told about up front. Then came the nightmare move in, where we had no idea where to pull up the moving truck, and the roughly 8 maintenance trucks that were in the way of the moving dock, and the hour delay to get the moving elevator available and the door open. Then a week later there was a bomb scare in the lobby, stuff happens, but we weren't made aware of what was going on until a week later. After that was neighbor noise with loud music until 3am. I couldn't get it resolved with the neighbor, or the management, so I resorted to calling the police (they have better things to do in Miami). That still didn't fix that problem though. I also had a billing issue that cost an additional $100 extra month for the final two months that was never resolved (keep in mind, now I'm paying $200 more than expected per month). I ultimately spoke with the corporate people directly, but some things I guess are better just paying and calling a loss so I don't have to deal with a debt collector down the road. Unfortunately, I had to extend a month and two days, which cost an additional $440. I am dreading the move out situation and have pretty much no expectation of getting the deposit back, given that an otherwise standard fresh coat of paint will cost us roughly $200. I really don't recommend living here.

STAY AWAY!!! Nothing but problems here and they like to charge for EVERYTHING! (i.e. they will charge $77 just to pay your rent!). I'm not kidding! They charge a processing fee of $77 to take your payment by check or credit card. They did offer another solution once I complained about the fee but of course they don't bother to tell you that to begin with resulting in overpriced fees. Parking is also extra and if you want to park on the 2nd or 3rd floor its another upcharge to park there because that's "Premium". If your friends or family come to visit they can park in the visitor section where they will gladly charge them a fee per hour. Oh and if you have Amazon packages coming to you, you have to pay for a locker. I don't mind paying for things when it's something I want or for quality. I chose these apartments because they were considered luxury apartments...EXCEPT that they run the place without pride or commitment to excellence. The hallways in the common area smells like wet dogs and urine. The garage smells like urine and the concierge folks are rude, inconsistent and poorly trained. Once I reserved the elevator for move in and of course They gave away my time to someone else. When I checked back at the time they told me to come back it was still being used by someone else, so the movers had to use the regular elevators resulting in a fee! Another time when I asked for the bellman cart to move some stuff to storage they said they would call me once it was available...I'm still waiting. Then when I asked if I could change my parking spot because the SUV I drive was to big for the spot. They gave me a spot that belonged to someone else, they did it TWICE! On my third attempt they gave me a list and told me to go around each parking spot and check each one to see what was available and then I could have that spot. I elected to just keep my crappy tight parking spot. Than I come home from work one night and they gave my spot to another person. When I complained to the concierge about it she tells me that the person is not home so can I please park in spot 744. (no problem right?) Except I go to the spot and of course another car is parked there! When I asked to speak to someone the concierge tells me that there is one person still at the office and she would come in a few minutes to speak with me....so after waiting the concierge comes over and says oh she's going home so she asked if you could park in another spot. (So it's obvious it wasn't important. It was 6:01 pm and it was time to go home, who cares if paying tenants don't have a place to park even if they paid for it.) I was about to give up, when I saw the person who was suppose to be helping me. I guess she forgot something so she was heading back to retrieve it. When I asked her what was going on, she says, "Oh didn't they tell you to park somewhere else." That's when I lost it, Why do I have to go searching for parking because of someone else's mistake. Than the concierge tells me not to yell and you "can't talk to me like this." I never used profanity, never threatened them but I'm not allowed to get upset because "thats harassment" are you kidding me!?!? Maybe you have to pay extra to get upset. They don't care about the service requests only that you give everyone high marks on there surveys. Everytime they do something for you they send you a survey.. Once before I moved in from AZ. I did a survey giving the leasing agent high marks because she was helpful, but it asked about the environment and I gave it no marks because I had not seen the common areas yet. I get a text from the leasing agent asking why I gave her poor marks, I explained I didn't and of course the next time I had a question and I asked the leasing agent for help, she pawned me off on someone else without even responding to me, so she wouldn't have to help me. Long story I know...but I rather vent on here and get it out of my system than vent to my family or friends

Worst experience ever.... Marihuana smell all over the place, not able to sleep due to construction next door. Dirty place, security guards rude. Do not Rent here....

Don't let the photos fool you. It's all a facade. It has 1.5 stars for a reason, don't do it to yourself. If you are looking for a quiet comfortable place to live in Edgewater, choose a different property. Here's a -short- list of my experience in 2 years here: - The building has a massive roach problem. Look at all the other recent reviews here. Once you sign, you are now sharing an apartment with a roach community. - The entire front of the building has a strong odor of dog poop. - There is constant smell of backed up garbage in the trash chutes. - If you're unlucky and get loud neighbors, you can hear them talking and hear their dogs pacing back and forth all night with the paper thin walls. - Your balcony, if you are unlucky enough to face Aria, will be forever filthy and unusable, coated with a film of dust/dirt from the loud fans located on the ground level. - There is mold and mildew in the units growing in the closets. They will not do anything about it and it poses a health risk. - They have plumbing issues and when a pipe bursts and floods your apartment, they will use an industrial area fan to blow into your unit from the hallway for days on end. - Staff constantly comes into your unit unannounced with no explanation and don't even have the decency to turn the lights off before they leave. - You will pay for the lights and water for the building at rates that increase whenever they see fit, in addition to your own FPL and water. These fees will cost more than your own monthly bills. I lived in a 1-bedroom apartment and paid $30 in FPL, but $50+ in "community electric" fees each month. Same with community water. And community tax. And convenience fees. And parking taxes. And other fees you can't dispute. Patrick will not explain why, but he will promise "it's another company that charges that -- I will look into it" and hopes you forget to follow up. Stay on him like a hound for any resolution, but expect him to give you the runaround. You will either pay them or you will pay them with a late fee attached because he will not respond. Contact me via PM and I can show you the invoices. - You will pay move-out fees of $500+ which is not outlined in the lease. - Patrick will purposely avoid you if he sees you in person because he is a childish and inept manager that is incapable of resolving tenant issues. - The lobby is renovated, but the remainder of the building is not. There is disgusting stained carpet on all tenant floors except pool level. Don't take my word for it -- ask for a tour and see for yourself. - After a few weeks when you realize you made a mistake moving in, you will be charged 4 months rent if you attempt to move out early, plus all community fees for months you didn't even live there. - You will wait 10-15 mins for the elevators daily because they are constantly out of service. - There is always piss in the elevators. - That said, there are homeless people that sleep around the front door. - The "automated" parking system works 2 days out of the week, but on the remaining days you will probably be late for work while you wait 15 mins for the cars in front of you to incessantly push the button and wait for a concierge that is never at the desk for assistance. - The visitor parking fees are astronomical. After 2 hours you will be paying $25. And $50 for a lost ticket. - After 2 years of living here, there is still constant construction ongoing and unkept promises of amenities. - Concierge is always rude, unhelpful and clueless and Patrick has been caught instructing them to call the police on tenants. - They will mistakenly tow your car without notice even if you are a paying resident. - When you move out, they will provide you with a list of fees you will be charged (only if you ask) after having been informed you won't be getting your deposit back. - Most of the fees are community fees from +3 months in arrears that you never agreed to. When you ask for an explanation, one will not be provided - They will not provide you with a move-out inspection.

Lived there for a year. Management is friendly and I guess they do the best they can but my next door neighbor smoked almost everyday inside his apartment, which is "prohibited", complained multiple times and nothing happened. Eventually, the other neighbors left as well. No teal screening on the residents other than "financial" apparently. There were multiple crimes, dealers and other shady stuff happening. And if that wasn't enough, people let their dogs poo and pee in the motor lobby which makes the main entrance stink and completely disgusting. Again, management is friendly but living there brought more problems than peace of mind

Avoid!! They will give you the run around and scam you out of money. Don't be fooled by the online pictures. Definitely one of the worst experiences I have had.

I'm so glad that I didn't signed that lease. Too much bs just to get a lil space to live! I heard the bad experiences from friends and I listened. So many fees, so much money upfront that you might don't see it later.

For current residents, take screenshots when you pay online every month. They would claim that you haven't paid some old rents when you move out. They would insist on that when you tell them there is a mistake. It seems they're just trying to get some extra money. They would remove some amounts from the bill if you try hard. It's the worst move-out experience I have ever had in my life.

I've been in this building for a while now and while I have no complains about the facility I am so disappointed in the staff-especially front desk. After I greeted her politely and asked her a question she cut me off without letting me finish and waved her hands in my face as to quiet me....RUDE! In our brief encounter she had her hands in my face, pointing at me and even raised her voice. I'm not sure what business they are running here in Bay Parc but I am outraged. This is not the first time I see this particular woman have an attitude. I wish management would do a better job in training+hiring because that is absolutely unprofessional and unacceptable. I don't even write reviews- I created a yelp account with the sole reason of writing this because it was so awful.

Run! Don't walk. This place is a mess. Management will get you to sign a lease then unit will not even be available, this happened to us multiple times. Their answer each time? They'll try to find you another, more expensive, unit that MIGHT be available. We initially tried to get a unit for under 2K - lease in hand. By the time we were done they wanted to place us in another property at over 4K!!! Oh yeah and good luck trying to reach them and get an answer, that's a whole other process. They completely fail in customer service, response, and most importantly honesty. Why aggressively push rentals if you don't have any?!? Management and leasing agents are polite but seem poorly trained. Word to the wise, don't set yourself up for disappointment.

It was the worse year I have had in a building here in Miami. The roach problem they have is huge. There were roaches everywhere inside and outside the apartment. I tried to end my lease agreement due to an allergy I got from the roaches and they did not even accept it. Do not move there.

Bay Parc or Bay Shart? Living in Bay Parc was really bad, like a shart. The pictures, quickly raising rental rates if you don't sign lease on the spot, and a well coordinated tour by leasing agents will put you at ease and you may even sign a lease. That's when the unexpected shit happens.I signed a lease for Lanai #1, monthly rent was over $3,300 and daily I woke up to shit, piss, broken bottles, and trash covering the entire lanai. Much of the valuation of the property was clearly due to lanai and location which were/are completely unusable.Lanai #1 was not registered as an address during remodel. It took me months to be able to get mail because the address didn't exists virtually. We were eventually able to solve after working with USPS directly. This all occurred after representatives from Bay Shart registered multiple changes of address in my name without my will while trying to solve. Elevators never all function and the front entrance is almost always covered in dog urine and waste. The produce brought in for Pura Vida sits on the ground where dogs pee early in the morning. Roaches are in the walls. I served a 7-day notice to cure on Bay Shart and Regional Mgr Tanner for above named issues, He said he would allow us to leave with no lease break. Carlos was brought in and we gave him a chance to fix it, by being patient the rules somehow changed and Tanner made the decision I needed to pay a lease break fee. I think it says volumes when you realize I willfully paid 3k in lease break fees, the cost of movers, and took on the inconvenience of the move to simple get out of there. From a leadership perspective the place is a joke. "Patrick" is still on half the correspondence they send out. Carlos has replaced him - he says he's been told he manages properties like they're the Ritz Carlton (he doesn't) and Tanner at the regional level whose total ineptitude made me feel incredibly solid about shorting Aimco stock. Save yourself the time and stay away!

Scheduled an appointment for tour and my tour was canceled 5 min before arrival. The reason was " we don't have model apartments " , than I asked about tour just for amenities and building... I also was not able to do that!! THANK YOU SO MUCH LEASING OFFICE FOR THE TOUR. By the way , It was ANTHONY with who I was speaking. He said he gonna send me a videos or pictures of apartments. Soo what , I got NOTHING. Means Leasing office staff do not care about people who live there. It is not a cheap place but Leasing staff behave like they work in highway 1 star hotel for people who spend 1 hours with......... thats all. Thank you. Hopefully, you not gonna delete that review and people will be notified .

Roaches Roaches Roaches !! Do not move here the place is infested with roaches. At the price point I am paying I shouldn't see any bugs. Much less nasty roaches!

Its not the place you see on web, it is fake, and for sure itsnt a good building to live.

Linda is so rude, she shouldn't be on front door ever. If I will have peaple in my team like she is,,,its mean you going down!!

I've lived here for a year and a half. Things have steadily declined over that time. This is supposedly a smoke-free building, but that's a joke. Sometimes the hallway is rank with the smell of weed, and don't try to sit on your balcony. This shouldn't be surprising, though: This place is filled with dealers doing business in the lobby, the driveway, and the park across the street. I've never lived anywhere that had more evictions for non-payment. People leave refuse outside the garbage chutes, leading to the roach problems mentioned in other reviews. The elevators rarely all work at the same time. The garage is a raceway. I've almost been hit several times, both in my car and on foot. And, there's no noise control. Management has cut back on quality housekeeping of public areas as well as the advertised 24-hour security. Other than being dog friendly, there's really little positive about this property. Management promises changes but never delivers. As soon as our lease is up, we're out of here. Do yourself a favor and stay away!

We don't recommend this building.

Update: THEY CAN 'LEGALLY' ADD FEES AFTER YOU'VE SIGNED THE LEASE! I've been in this lease for over a year and just now there is an EXTRA $540.00 a year for parking when we already pay $100 per month for parking. We got two weeks notice that our vehicle would be towed if we did not get registered for the updated parking bullshit fees that add an extra $45 per month for parking. Seriously, do not waste your time living here. I've lived here two years now and it is such a waste of money. Not worth it at all; looking forward to moving next fall. (If it was at all possible for me to move after the first year I would have in a heartbeat). Elevators are always broken (such fun walking up 38 flights of stairs with a puppy, groceries, and purse), ridiculous arbitrary charges every month that constantly fluctuate, rent prices are through the roof even though this is the most run down building in the area, hot tubs never work, internet in the lounge is garbage (I've reached out multiple times to ask for this to be fixed...glad to see all those charges I pay are going toward nothing), gym is made up of odds and ends pieces- most of which are broken, the list goes on. In short, you are better off renting from literally anywhere or anyone else than Bay Parc. It's livable, but the frustrations are just not worth the trouble.

Lived here since September 2017. Location is good and amenities/lobby is attractive, but the entire building is horribly infested with cockroaches (other neighbors have also talked to me about the same problem). I never leave any food out, throw out all garbage immediately, and everything I store in my pantry are in ziplock bags or their original unopened packaging because the roaches find their way into everything. I don't even leave food out during the day for my pets because I don't want the roaches to get at their food, so I feed them and clean their bowls after they eat (I don't want the roaches to have the chance to get any food and attract even more - it's disgusting). I just ended my lease and moved out, but I had to get rid of my couch and small rugs because there were just way too many roaches despite all the treatments and sprays I've used (I even used an insect powder in the apartment, but they still found ways to hide in the drains and move through the apartment units through the vents- I have wood floors, so I could only imagine how difficult it would have been if I had a carpeted unit). Bay Parc would send bug treatment services but it would only get rid of some but not all of the roaches, and after a few days they would be everywhere as soon as you turn off the lights or open any drawers or cabinets. I started keeping my dishes, cups and silverware in plastic storage tubs because I could not stand the roaches contaminating everything. It became embarrassing to have guests at night because roaches would run up the walls or across furniture. What was very disgusting was that sometimes roaches would fall down from the ceiling onto the floor at night - You can't even have a cup of water by your bed at night because one might be in your cup - you have to keep a bottle with a lid. I wish I was exaggerating but I feel that I need to let other future residents know so that they don't just settle for this place because of the location and amenities. Also, service people will come into the unit without appointment first, despite resident requests to be notified beforehand - it is common to come home and find a notice posted to the door stating that either the service person already entered or will enter the next day and there are no exceptions or chances to reschedule, so if you have pets you don't have the chance to remove them before service workers enter to spray chemicals. It is difficult to complain because other residents have the same issue and treatments aren't working because the insect infestation is too large to manage, so it was in my best interest to leave. It is too difficult to live working around a gross infestation so I hope that future residents are prepared to live in this situation since Bay Parc does not seem to have any plans to completely get rid of this issue.

Disorganized and dishonest. Had an appointment booked days in advance where I clearly expressed my needs. Got to the appointment and was told it was a no go after sitting and waiting and hearing talks about pest control coming in on Thursdays.

Beware, scam! Stole my $100 They charge an application fee for apartments that don't exist and then they don't return it. Don't apply.

Do not rent here, stay away from this place... Elevators do not work, 25 min waiting to get to your floor. Construction next door do not let you sleep. Cars have been stolen from parking. Dirty place...Security guards are super rude... Bad reputation in the area and is very expensive place. DO NOT RENT HERE....

The worst experience I have ever had in a building, now that I read the reviews I realize that I am not the only one who hates living here. The experience with customer service is good before signing the contract, once you sign it is as if you did not exist, the elevators never work, you have to wait 20 minutes to be able to go up or down, the apparatus did not have points to turn on the light, I had to buy lamps for every corner of the house and as if that were not enough they limited my visits. The view is very nice and the pool is the same, but they are not worth the rent here.

For all this high priced rent I have roommates who don't pay anything: the ROACHES. I have seen one in my apartment almost everyday since Sunday 2/17/18. Before that I had seen at least 5! I am charged for pest control yet the pest roommates are still here. There's nothing state of the art about he gym - there's no screen to Bluetooth my phone for workouts like I've sent in cheaper apts. not to mention no bars for the pulley machine. No business center for residents. A ghetto valet who smokes - BUT it's mkt as a smoke free building. Pet restrictions but any and every kind of dog is in the elevators. Roaches roaches roaches roaches

Got an appointment for virtual tour three weeks ago for today's appointment. The agent did not show up. After contacting the office, was told the next available appointment is in 4 weeks. Observing the unprofessional attitude the leasing office could have, and imagine what their maintenance team be like.

The unprofessionalism is astonishing, even past moralistic characteristic. Young, black male, who is a business owner & a restaurant manager, was unable to rent or even take control of his own time while being here. Before I continue, I need to state that this was NEVER about the money, but the devotion to JUSTICE & PEACEFUL LIVING.After subletting and finding out that the tenant was illegally doing so, I went straight to management and notified them of the situation. ("Starr" was with his impregnated wife, and stated he needed someone to take over the lease .)Notifying managers was my BIGGEST mistake. I quickly realized that I didn't fit the "criteria" of the people who lived there. Blonde hair, light skin, and a devotion to blessing sex workers. As I looked around frantically hoping they would give me a chance, bbls & fake bodies overwhelmed me, and not that I'm against it, but diversity is nice, no?MOST IMPORTANT: anyways, after realizing the gist of what was happening, getting told prices "tripled because of market", old lease was gonna end early and a whole bunch of bs, I realized the battle wasn't worth it. EVERYDAY while living there staff made me feel as if I didn't belong, it wasn't good for my soul.When I left for a week for mental health, financial, and stability reasons I came back to an empty apartment. 7k worth of furniture, TVs, expensive clothing and shoes (LV Ferragamo & Yeezys) all trashed. No warning. They had my number, I reached out to to EVERYONE, and they waited until I left to throw all of my belongings away. Without a Sherriff and illegally because they KNEW the process to sue them is too hectic and not worth it.They are bullies, and today I have nothing. No clothes, or anything, just square one.If you're a pale old wealthy person who likes young people and want a safe spot to play then this is for you.If you're searching for peace and tranquillity, stay away.Honorable mentions: Balcony views are that of another building. Trash with 2 BIG FANS are always blowing the smell of garbage in your place.Roach infested, literally. And I've sealed off corners in the place, still got in. As if they breed in the walls. Pest control does nothing.They cover all defects with paint, nothing is ever renovated. The smell of dog piss and shit exfoliates your face every time you enter an elevator. It's about the money and even too much of that won't get you blessed with Bayparc's entirety.The one black guy who works there, looks like a runaway slave that's happy he's not picking cotton for the rest of his life.Bayparc I wish I could say, but it really hasn't been a pleasure. Thank you, I PRAY AND HOPE management reads.cjw

I lived here for a year and it was the worst apartments I lived in my life. First the charge for pest control but it is infested with fleas and roaches. I had to remove my dogs from the property to protect from fleas and since moving them out they have been flea free. Second the maintenance will enter in your apartment whenever they feel like with no warning or knock. For example I was in the bathroom and they just walked in. Third they randomly charge you common room fees (ex. Elevators, hallways etc) and range from 100-300 that seem to randomly be added to your rent. Like isn't the 1800 your getting for my one bedroom enough. Keep it mind my view is the wall of aria! If I knew then what I know now I wouldn't let the nice pool deck and lobby fool me into signing a lease at a subpar apartment that claims to be luxury.

There is really only 1 word to describe these guys: Crooks. The front office lied to me before I signed a lease that the construction next to the building would not reach my balcony. After i signed a lease the construction went up passed my balcony and i was stuck staring at a wall for 1 year. (seen in photo). The office gave me NO warning this would happen and specifically told me it wouldn't. They lied to make money on the unit. I thought to myself, maybe they didn't know this was going to happen, but surely they'll work with me to find a new unit, bc they screwed up when they told me about the construction. But no. They refused to work with me. They won't reduce my rent, move me to a new place or even let me break my lease without maximum penalty. I've called lawyers and we are working on a class action law suit to sue them. If you're excited about the area like I would look into Melody Tower which is a brand new building a couple streets away. The area is great but this building IS NOT your answer. (In Response to below) I spoke to Jose initially. He's the one that told me there's nothing they can do. Even though, there is an empty unit 3 stories up that I can move into. Crooks.

I don't recommend this place to live.

Today at around 6pm. My pregnant wife and I are not able to leave our apartment in the 38th floor because the fire rescue shutted down all the elevators for safety reason. Management response to every resident complaint, was they cannot do anything until the following day in the morning after the city inspect the malfuntions of the elevators. Management told everyone to use the staircase no matter age or disabilities. Myself and many people walked their way to their apartments with groceries, children, suitcases, etc. Others couldn't get to their homes at all. Elevators are a big concern to everyone here since they do not work properly, they rarely are working at the same time, and people get stuck very often. After living in this building for several years, it is time to move on. Due to very unprofessional and poor management, today i have decided to not renew our lease. Aimco seems not to care about their residents anymore and I'm not putting my pregnant wife through safety risks. I understand there is a new management in the house now which started a month ago, but that is not guarantee that things are going to get better. I have met 4 diferent managements in 7 years. One worst than the other. Today was the drop that overflew the glass. Under last management my storage was emptied out by mistake by the maintanance employees. The previous GM lied to us and said it was theft. Off course nothing we could do neither the police. We were offered a compensation through the building insurance but we never got a dime. The manager at that moment was Alexis Dimanchi. Entrances are not secure. Garage Gates are left open every time there is a little bit of wind without any guard on post. At least once a week you find security sleeping somewhere in the property including front desk personnel. Pest is another big issue here. Very very unhealthy and unsanituary since they started building the Arias on the Bay condo right next door. I understand the why, i dont understand the methods to solve the problem. Very very poor response. I could go on and i have a big list. I believe I could keep writing 10000 thousand words because we feel very frustrated and hopeless. All I wish right now is to live in a place where my wife and i can carrie our pregnancy without stress and troubles. UPDATE: 05/25/2017 NO ONE CONTACTED US AS REPLIED TO THIS REVIEW BY WHO KNOWS FROM AIMCO. Today a cleaning crew of unknown people to us was sent to my apartment to clean the balcony. By unknown people I mean they are not Bay Parc Plaza regular employees. We received a 1 day notification paper in our unit front door mentioning that a cleaning crew was going to enter our unit on 05/25/2017 from 9.30am to 5.30pm and ask to secure our pet if we had one. Today at 12pm I called management to ask them please and let us know at what time approx. so we could be present due to security reasons (since this is a new management I explained the same reasons mentioned above on this review). Please read the email I have sent to the GM 15 minutes ago. Hi Joe, I'm writing you in reference of the balcony cleaning that was performed today at my apartment. But before, I would like to ask you for my wife's security and mine, that next time you sent a crew of people that we don't know and/or are not employees of Bay Parc Plaza, these are in companion of a security guard. We spoke on the phone 2hrs before they knocked on our door and I have told you that for security reasons and bad experiences we had here in this same apartment, they were not allowed to enter my house if we were not present. And now I have confirmed that they're entering the units without security guards and my concerns are not being taking in consideration by Bay Parc Plaza management. FROM NOW ON, AND FOR OUR OWN SAFETY, NO ONE IS ALLOWED TO ENTER MY APARTMENT WITHOUT US BEING IN THERE UNLESS IT'S AN EMERGENCY. NO PEST EXTERMINATOR, NO MAINTENANCE PERSONNEL, NO GUARDS, ETC. I have an IP cam installed so I will know. Email continues... about the mess they left in my balcony.