Communities

I was so drawn by the beauty I signed a 2 year lease because I just knew the physical quality would match the professional quality . I was happy to sign my lease! Once I was inside my apt. I ran around singing Megan the Stallion "running thru ya man house like I'm tomb raider" beyond in heaven! It wasn't until a few months in I started having trouble . My oven stopped working and I was waiting for the icemaker on my refrigerator to be replaced for two months because they told me another tenant ended up getting the part on accident. I make sure that I was always inside my unit when maintenance came. I started traveling more because due to covid flights were cheap everywhere! While away in the Bahamas, maintenance called me and told me that they ordered me an entire new refrigerator and that it had arrived and if they had permission to go inside my unit and swap out the refrigerators. I was due back the following morning. So I told them yes and to make sure that they didn't leave any of my food out because I didn't want it to spoil. Upon returning from my trip I realized that all of my money was stolen from my closet $5000 to be exact which is not covered by renters insurance because they only cover ......nothing basically! Devastated and hysterical I ran to the leasing office crying choked up couldn't even get my words out to Ashley Dunn (The leasing specialist at the time) she explained to me that I should follow the police report and contact my renters insurance and then we will go from there. When the police came out they found large dirty fingerprints on my PlayStation 5 and controller (for those of you who do not know the game system is white) Not only did I not get my money back renters insurance told me they can only compensate me for a maximum of $200! Devastated all over again, I told Matthew (leasing manager) I did not want to live there anymore and can I terminate my lease? My options were to either find someone to transfer the name or I had to pay about three months rent to terminate my lease contract. Long story short I found someone they were approved and I have not received my deposit still

Worst place I've ever lived. Huge scam when you move out.. water leaks in hallways. Worst smelling cleaning/in the elevators. Elevators always broken, front gate always broken. Keypad never works, horrible parking situation. I've been a real estate agent for 10 years and I would not recommend anyone to live here. Be aware!! Hate this place and all that it didn't offer. Beware of the move out charges, will charge $650 for countertop cleaning. Like huh? Scam scam stay away

Moved in two months ago in August and it is the worst apartment complex I have lived in. I was super excited to live here based on the beautiful website images but unfortunately, the negatives outweigh the positives​ so far. Yes, the amenities​ are nice (gym, pools, dog park, etc.) but the leasing office staff is horrible and appliances inside our apartment have already stopped working. Two weeks after moving in our Air Conditioning stopped working. Our dishwasher overflows and collects water everytime we use it even though maintenance​ has tried fixing it. They then told us that it is our fault and we should be cutting the dish soap pods in half. We tried that and it still overflowed. Tried cutting them smaller... same result. Now on to our microwave. Upon moving in the only buttons that work on our microwave are the "add 30 seconds" button and the "start" button. We notified maintenance almost a month ago and are still waiting on a new microwave or for someone to fix the issue. Other negatives: 1) A LOT of additional monthly fees that are hidden from you 2) never have i ever been required to pay MONTHLY for parking at my place of residence 3) in our leasing agreement my roommate and I both specified that we wanted outside parking as it is way cheaper and more convenient for my Truck rather than having to park inside the small parking garage. The day we moved in we were told there was only indoor parking for us (which is $50 a month per resident) but that those spots weren't available for a month (September 18th). So we had to park in visitor parking for the first month of living here. We are also still parking in the covered spots and paying a price we did not want but have no choice as there are no outside spots for us. it would have been nice for the leasing office to let us know this when we signed out leasing agreement rather than misleading us and making us pay more money. 4) We have had extra charges on our account since moving in for not giving our electricity and gas accounts to the leasing office the day we singed our lease (BEFORE we even moved in). 3 weeks ago we were told the charges would be removed as we provided proof of payment for gas and electric but the charges are still there even though I have emailed 3 times asking why they are there... no response. 5) no one ever answers the leasing office phone.. one time we called and someone answered, said nothing, and hung up. 6) There was a COCKROACH in my room and they are all over outside in the parking lot and sidewalks. 7) Walls and floors are very thin so be prepared to hear EVERYTHING your next door and upstairs neighbors are doing... even if it's at 5am and you're trying to sleep. 8) Oh and if you want to have things shipped to you.. each resident has to pay a one time $50 fee in order to receive packages???? UPDATE 11/5: extra charges have still not been removed from our account. Also, last weekend my parents came down to visit and they brought our family dog. The day after they got back home they noticed she was sneezing, nose and eyes were running and red, and she was very itchy around her eyes. They took her to the vet and he put her on antibiotics and said she had gotten sick from being on the turf at the dog park and designated areas for dogs to relieve themselves at my apartment. Because turf does not filter properly like real grass does, there is a lot of built up bacteria that can make dogs sick. This makes sense considering residents always leave their pet's poop on the turf for someone else to pick up and it smells horrible all of the time. For people paying $50 a month to keep a pet here, I'd be very upset that the turf areas aren't better maintained to keep their pets from getting sick. I'd move out already if I could but I signed a year lease.

I lived here for over 2 years during that period it was bearable, until my place got flooded by my upstairs neighbor. She refused to give me her insurance information because she claims it is the building fault for not taking care of her bathroom faucet when she called them about the flood. She claims her called them on multiple occasions, went to the office to complain and even called the corporate head office and nothing was done. The office said i should contact my neighbors insurance to take care of my damages. I just got tired and took care of my own damages. The office, however put put me in a hotel for a week while they were fixing my place. I shortly cancelled my lease, I had to pay for early cancellation which was two months rent plus give two months notice. I've been out for a good 6 months and tell me why I keep calling phone calls from the entrance door to my old apt every time someone try to delivery something. Unbelievable!!!!

Two weeks ago someone attempted to steal my motorcycle out of the garage. I made a report with the office and police. The office said they would get back to me after they review the security camera footage. The concierge looked at the tapes the next day and found the camera didn't actually work. The office never got back to me so 16 days after I reported the incident I went back down to the office to seek answers. The office management seemed like it was the first time they were hearing about the incident. After then being informed that the camera doesn't work I inquired about when it was going to be fixed because it is now 16 days after they found out it wasn't working. The answer was "we're in the process of finding out". I spoke to residents that park in the spaces next to me and two of them have had bicycles stolen, one reported it to the office and one didn't. The one that did report it got the same answer as I did. His incident happened three months ago. I went back down to the office to speak further about the known break ins and broken cameras and the woman told me the office manager would call me the next day. The office manager never called and I was told he instead went to a company softball game. Apparently company softball games are more important than issues from residents. It seems like the only way to get a response from management is to post on social media as made evident though other yelp reviews. If someone were to ask my opinion about moving in, I would strongly advise against it.

I lived here for 2 years and I will not renew my upcoming lease due to the new parking restructuring. They removed all visitor parking from building B and placed 20 visitor spots on the other side of the community. And they sent an email out this week announcing that they will charge for visitor parking in the near future. I just had a baby and I have a caregiver that comes over everyday. I will have to pay for their daily parking once this new project is complete. Capitalism and greed by upper management!

Based on my experience living here and interacting with the management and the parent company Amico, I will never stay at another one of their communities. Totally disorganized, apathetic and unapologetic. Read the other reviews and keep on looking.

This community lures you with what appears to be a gorgeous apartment complex. Sure, aesthetically it's a pretty place but once you pull back the curtains you realize what a s***hole this place really is. Management is absolutely useless and enforce policies inconsistently and seemingly on a whim without notice to residents. We have lived here for over a year now and frequently use the pool. No pool policy has ever been conveyed to us and neither has a pool policy ever been enforced. We often see groups of 20-30 people using the cabanas and grills, none of which are residents (we know this because they ask other pool occupants to use their fobs to get inside). Well apparently yesterday while the guy that strolls the pool area (concierge) was busy trying to sleep with the residents (as he ALWAYS does), there was some altercation that led to the police coming (not an unusual occurrence in this complex). Well in light of the community getting in trouble with the police, they decided they had a pool policy limiting the number of guests. When speaking to management, they acknowledge we were never given such a policy but that they would be enforcing it. We very rarely bring guests and if we do it is one or two. In reliance on the lack of policy we were having a going away party before we move to DC next week. This small gathering of less than 15 people is now not going to happen and it's disappointing to both us and our friends that wanted to wish us goodbye. The pool policy is not where it ends. There are countless issues with this complex that would recommend all potential residents avoid future issues. Here are a few: 1) Meth addicts forcing themselves into your apartment certain shes going to be shot by her boyfriend and his roommates flash a gun at her 2) $50 to park your car in a garage that leaks sewage water all over cars 3) Garbage rooms that smell like a dead body has been rotting for decades 4) Security doors that are frequently broken or unlocked 5) Security guards that have been improperly trained to handle even the hint of an issue 6) Drunken disputes in the streets 7) Moving trucks, service trucks, and any number of other trucks parked in the fire lanes blocking free flow of traffic within the complex 8) The front gate is often left open because it is broken 9) Loud parties at the pool lasting until 11pm 10) Rats running all around the complex and cockroaches in the apartments The list could go on. I cannot wait to get the hell out of this place. Save your $2,700 and move somewhere else.

This place is disgusting, unprofessional and we have problems every single day with the people who live here. The whole building alarm goes off randomly at 7 A.M at least once a week. Do not waist your money here!!

This place only looks nice from the outside. The truth is that it's a disgusting place to live. There is dog feces everywhere because nobody picks up after their dog. I have a 4yr old that is constantly stepping in poop when we go out on evenings walks around the complex. THEY CHARGE FOR PARKING!! I did not believe it when they said that parking was not included, not only is it not included but the prices keeps getting jacked up every so often. They removed all visitors spots and replaced them with paying spaces now. The refrigerator water filter they make THE TENANTS PAY..ridiculous if you ask me. The G floor is a complete mess and full of beer cans that nobody cleans and yet they upgraded my parking to "premier" there is nothing premier about that G level. The homeless keep hanging out under my balcony and as much as I complain they do NOTHING about it, my car was broken into and when I reported it to them they said they couldn't do anything not even show me the cameras to try and figure out who did it. There is tons of break ins reported to peoples cars here..PLEASE DO NOT GET SOLD ON THE SUPERFICIAL LOOK OF THIS PLACE.

Look at the rest of the reviews here for a critical view of this place. The staff here has been unhelpful in resolving any issues. 1) Parking is not included. Verify where your parking spots will be before signing the lease. I have to walk very far every day to the parking spot I pay for. 2) People will park in the spot you pay for. Management is very slow to respond to this. 3) Crime is very high in this area. Take a look at the Costa Mesa's police department page for the high activity of reports at this address. Packages were stolen from my front door. Management was not concerned. 4) Bugs. Not fun. 5) Noise. If your by the street you'll be awakened to the sound of cars revving throughout the night. Look for donut marks on the adjacent streets. You'll also be able to hear every footstep of your neighbor above you. 6) Trash is an issue. No dumpsters. If it doesn't fit in the trash shoot your out of luck. Lastly management will be unhelpful if any issues do arise.

Amenities are fantastic, but the walls are eggshell made... cannot sleep frequently because of my neighbor upstairs that stays awake until 4 or 5 am... I cannot wait to move from here... :(( If you decide to live here make sure to be in the penthouse...

The security is zero I live here for 4 years now and someone brake to my car 2 times in last 3 months it's coast me more than $1800 it's append to most of the residents in the complex we pay here enough for getting at least good security so we can sleep and not thinking that maybe go to brake your Windows and stolen everything The have a few cameras inside the garage parking but you never can see it .

PARKING IS TERRIBLE Okay, first of all, even if you buy the parking for $60/month, (yes $720 each year just. to. park.) you're literally parking underground and walking two flights just to get to the first floor. Don't even get me started about the guest parking! There's barely any room for guests, and when you do have a guest, they charge exorbitant amounts to your guest... why even charge for parking? This is so ridiculous

My view from apt with pool view and waterfall . Palm trees branches not trimmed in over 6 months . A homeless person sleeping on the sidewalk , Consoldated Smart Systems service failed . Water pipe from building flooding the parking structure for months you would have to walk Thur this 5 inches of water to get to your car or apart Just got an email from leasing office stating there is a bad outbreak of bedbugs here . This is the 2nd emailing from this property management stating they have bedbugs and beware . Wtf Ok besides bedbugs which are hard as heck to rid of just know every single morning at 6:55 A.M . John Wayne airport starts theirs flights out . It's so loud they fly right in this direction . EVERY SINGLE MORNING I AM WOKEN UP BY THE LOUD AIRPLANE JUST TAKING OFF . There has been 2 airplanes in the past 4 months land their airplane on the freeway near by here and killing all involved . I think this is the only apartment complex it flys over . Apartments Michaelson does not hear the planes . So if u want to hear the airplanes LOUD fly over ya several times a day your in the right place here . If you want to be woken by landscapers moving lawn at 7:50 A.M. you hear it here. This place is very old come visit and see . They have 1 part time guard at gate who is barely there. The security cameras only see when u drive in a parking garage , they don't see anything else . And parking you have to pay $100 a Month for parking garage space , on top of rent here . THERE NO VISITOR PARKING SO DONT BOTHER. You have to park at South Coast plaza and walk over here . Or you will be towed and even though you have a handicap sticker they will tow you . They towed my aunt and we had to pay $400 to get it from Santa Ana Mo's Towing who has a contract with 3400 so they charge you anything . Internet Service doesn't work in any of the buildings so don't plan to work from home , you will be fired the service goes in and out and even though you put in a service request with Spectrum , or Direct TV they only want you to sign up with Consoldated Smarts System who they are contracted with and service is horrible. After u rent here every single person in the leasing office acts like they don't know u anymore . They are friendly when they want your business, once they get it they dodge you , ignore you , and say they will get back to you and never do . Trust what you are reading here, I'm not bitter, I'm only telling you my experience here, and there are SO MANY BETTER PLACES THAN HERE. You will see. And make sure you look at the walls and corners of each apartment they tour you through . There are bugs, cobwebs and even hornet nest in the ceiling of the patio. Oh which by the way, construction is going on next door to here ( building other apartment living ) they work at night so you hear beeping from the construction trucks at night . The vertical blinds in every apartment and the bugs that are in the corners of the floors should help u decide , this place needs a lot of care . The bedbugs alone should drive you away and check your clothes when you leave , you might find brown black speckled Tiny bugs on you. That's bedbugs , and you are taking them with u from here . And the elevator is broken all the time not to mention the water that drips on your parked car in the parking garage from these rusty pipes . I'm on the top floor and I hear people below me walking on these fake hardwood floors , they designed these apartments all wrong they should never have these floors above the bedrooms of below apartment . You hear everyone walking around and you shouldn't in your bedroom anyway . Good luck on your search . Don't let the swim pool and location fool ya, like I did. I could of been off jamboree there's so many apartment complex and u don't have the airplane Loud noise wake you up daily This place is very old & unclean . Right before I moved out the leasing management sent an email to all residence that there is a serious case of BEDBUGS going around on this property . I threw out my $7000 mattress just to be safe. I had a couple black some bugs on my mattress protector and got scared . I told management I'm not moving until they investigate my unit so I don't travel with these critters. The Bugman came out , he seems very suspect because I caught him in front office talking about me with the maintenance man but he said these black bugs cane in from the palm trees which I had already complained about the tree trimming for the past 4 months . Priscilla new regional manager told me if I could forward her the emails me requesting the tree trimming she would see about getting me some of my money back that I paid for a view of pool & waterfall & got nothing but bugs from these trees. I seen rats run up and down the tree trunk onto the branches

I have lived here for several years and was happy. Recently they refinished the parking structures and decided that they would remove 100% of visitor parking without giving notice to the residents. When people complained the managerment told residents to illegally park in fire lanes. It is now coming to light that there will be visitor parking outside of the complex but residents will be charged $2 an hour to use them and it will only be 15 spots for the entire complex. DO NOT MOVE HERE! DO NOT MOVE HERE. MANAGEMENT DOES NOT CARE ABOUT ITS RESIDENTS.

The security is zero I live here for 4 years now and someone brake to my car 2 times in last 3 months it's coast me more than $1800 it's append to most of the residents in the complex we pay here enough for getting at least good security so we can sleep and not thinking that maybe go to brake your Windows and stolen everything The have a few cameras inside the garage parking but you never can see it .

This is a posting from a few years ago (late 2015) that I hadn't finished for some reason but am going to post now as it's been sitting as a draft and should be completed to help deter others from moving here. This was one of the worst and most manipulative leasing offices I had ever had to encounter. These people will find any way possible to take your money and charge you for late fees wherever they can. I lived here for 16months and never missed a payment ever; upon their system crashing or whatever the issue, they claimed to not have received my payment (note that this was after I had already set an early lease termination for a new job) and then proceeded to charge me $100 claiming I never paid my rent on time when this was not factual at all and history would prove otherwise. I would not recommend people to live here unless you like pay large termination fees and extra fees that they throw on while you're on the way out the door. As it's been many years, not sure if they've changed management or updated their staff (hopefully so), but I'd never let a friend live here ever no matter what, especially with the prior mgmt.

Don't move here please for the love of god. Roaches, secret charges, and shady business practices. I can't stress enough how bad my experience was here. Horrible management, maintenance, and bug problems. First, secret charges: I moved parking spots to a cheaper spot, and after I spoke with management, they told me that I'm good to change spots and they'll adjust the payments to my lease. COOL. Couple months later, I get a notification telling me that I need to sign some documents from leasing office. It was to sign for the new spot plus the old spot I was paying for??? As soon as I read the print and I asked, the guy literally said "oh, my mistake, you don't need to sign", then why would you tell me I needed to sign? Roaches are a huge problem because people here are not clean. It's disgusting, I hated it. Found a ROACH nearly every day about to die in my apartment. Worst of all, trying to leave this place. 60 day notice, OK, so gotta think fast to find a new place. Gotta pay the rent, plus another two months just to leave, SO expensive. Then I don't get my SECURITY deposit back. Why? "cleaning services". A thousand dollars for cleaning? Mind you before I leave, cleaned the apartment spotless, fixtures, appliances, etc. Worst of the worst? I had to pay for the amount of time that the apartment was not occupied after I moved out. THIS is in the lease, and they don't tell you. So if you leave in JUNE, and no one leases for the month, they prorate it by day, and you still have to pay for gas, water, amenities. You will not get a hold of management after you leave because they no longer provide a product/service since you no longer pay rent. Legal robbery.

If only I could give negative stars....this place is beyond horrible. Mathew. the manger, mind you, for months I had no idea who he was, he is fucking useless. I hope corporate is reading this. His excuse is I am only one person and have many units to handle. All I hear is excuse excuse excuse. Ashley won't get back to you she's busy eating at the food truck Fridays. Your car WILL get broken into!!!! It comes with the lease. I was threatened violently in the parking garage. They didn't do anything when I told them what happened. All they said was you should have called the police. Wtf i called your onsite security. For months no one called. Not even a courtesy call. Then my car was vandalize not once but twice. And since I was threatened by a resident what am I supposed to think? Matthew said he would "look into it" a week late he says he could not ID the resident who threatened me with the license plate I proved him with. So I said hey just give me a parking space in another garage so that I feel safe as well as my car. So he gives me a space. However every time I try to park there someone else is parked there!!!! Wtf!!!! Useless. I called once to see what was up and of course no one got back to me! USELESS! Hope you love dog shit cuz its everywhere!!! As well as trash. My neighbor across likes to leave her trash outside for the roaches. It's to the point where the trash is flying through the hallway.

Lived here for over three years and had enough of this crappy place due to problems in the last year and half. I canceled my lease and paid big bucks to leave. Why i am leaving: 1. Unclean and filthy living environment. Pet feces and urine everywhere. ( i will try an post 30+ picture if it lets me) trash left everywhere. Carpet stains everywhere in common areas. 2. Weekly car break ins 3. Illegal pregnancy ring run here. It is common to see pregnant Chinese speaking women walking in groups. Property next door was busted by homeland security. Look up in oc register for more info. 4. Pets roam free with large dogs. 5. Much more.... Dont live here!!!! I can provide documentation and pictures for all above mentioned.

Putrid service, unprofessional management. I would avoid this incredibly dysfunctional community like the plague. From the day I had to sign the lease online three times to the late service calls, their rude and unprofessional management staff, lack of professionalism, hidden fees and pathetic customer service. Its by far the most misleading and bizarre place to live in Orange County. Don't even bother to visit and if you do "caveat emptor" aka buyer beware!

I agree with Margie's review below! This has to be the worst complex I have ever lived in. We moved here thinking how great, right across from Segerstrom. From the outside, yes it does look like a well maintained community. However, the ugly truth....There is absolutely NO security. We moved in 2 months ago and approximately a month later, my husbands car was broken into. We are super clean people, never leave food out etc...I have found flying roaches in my kitchen! There is constantly dog poop in the parking area. The elevator regularly gets stuck and is broken! My husband has been stuck in the elevator twice! All of these concerns have been brought up to management by us and we have had no response from anyone assuring us that these concerns will be addressed! There is no way to get in touch with the management office, you have to send an email which they never respond to. The phone number to the office goes directly into a generic voicemail which also never gets returned calls. We too are looking into options for moving! Buyer beware!

Moved in two months ago, the reason I moved in is because I attracted by the amenities. My roommate lived in a studio for a year, when her lease ended I decided to move in, so we went to office and ask about information, as other yelper said, bad management, no, it's the WORST customer service ever! 1) My roommate and I are 20ish students who need a co-signer. Last year, my roommate provided bank statement to approved. This year, we bought in the bank statement with a good amount of money. They said they don't take it anymore because of policy changed TWO WEEKS ago. Fine, after my dad made some phone calls and find a co-signer, no big deal. 2) We were looking at 2 bed around $2500 range. They offer us a classic apartment which is less than $2000. Great, we decided to take it right away. The day we sign the lease, the staff did the damage checklist for us and said that she will schedule maintenance to fix things. A week later, things didn't fix and we found more problems after our officially moved in, so we went down to the office and told them, the bedroom door can't close all the way, the walk-in closet door can't close, some lights can't turn on...... We also found that she didn't make the request to the maintenance for us. No apologize, just said she forgot. We also tell them we didn't expect there are so many problems. She said because we live in the CLASSIC apartment. Be careful taking the lower price of CLASSIC apartment. 3) After we sign the lease, she didn't give us a copy. Until couple days later, someone put it in front of our door. 4) Same as another yelper review, when you move out they rip you off on the deposit. The studio apartment was only carpeted in the walk-in closet, that little piece of clean carpet cost $150 to clean. 5) The most stressful and mentally killing us are the complain letterS we received on the first month from the downstair neighbor complains to the office. The patio was originally gross. They moved in around the same time we did. The very first time I was sweeping the patio, she claims the dusts are falling down to her patio. A week later, the office send us letter that we watering plants, which we don't have any. Dropping pet urine when someone on the patio? Is that even possible they pee into a 1 cm crack, and there were people below, how coincidental? Dropping cigarette butts and ashes? The butts are between the cracks the first day I move in. Other than cigarette, there are peanuts, straws, gums...... We ignore the first letter, because obviously isn't intentional. We receive letter again, so I sent some pictures to the manager how nasty the place they gave us, and also complain about the service and attitude we've been receiving. We live in a penthouse but we can't even clean our own patio because our no life neighbor watching us and taking pictures. How comfortable living is this? 6) Almost every apartment have dogs in the dog's building. Other dog barks, our dog barks. People complain us, we complain people. I've notice the office had changed some new staff. New security guys looks way bigger than before. I feel much safer. The maintenance team did wonderful job fixing our apartment, not just the request, they check other things for us and great attitude. The office finally leave us alone. Hope the day when I move out I can give them a higher rank~

3400 looks great from the outside and the location and amenities are very appealing however the last 15 months have been horrible. My experiences may be rare and others might have had a wonderful experience living there- lucky them! I would rate this place Negative 5 if I could. Please consider the following before renting. 1. Management is a joke. I've spoken to them on several occasions about issues and they may make an initial attempt to fix the problem however they do not follow through to manage the issue and make sure it doesn't happen again. 2. Neighbors are rude, loud, lazy and self entitled. Everyone pays a premium to live here however some believe they are living in a hotel and don't need to pick up after themselves. Expect the following from the neighbors. a) dog shit/piss in the lobby for someone else to clean it. The best is the dog shit in the summer left in front of the building so the smell of hot shit wafts up into your apartment. b) rubbish left in the lobby, halls, elevator, front of building, in the garage and stairwells; this includes dog shit, vomit, spilled drinks, food, milkshakes, and large pieces of furniture for you to maneuver around. c) Rubbish bins: neighbors too lazy to open the bin door and just set it in the room to pile up and smell. Or they jam large bags in the bin and block the chute. d) the small asian community are all related somehow yet they live in different buildings so when they want to see each other they yell from outside for several minutes until their family member throws their keys from the balcony to let them in; not sure why they dont use the call box - apparently yelling is more effective late at night or early in the morning. 3. Front gate and lobby entrance "security" is a joke. People follow you through the front gate and also follow you into the building - nice to know a potential murderer is locked in the elevator with you. 4. Dog regulations don't exist. I've seen illegal breeds, encountered several aggressive dogs and the owners can't control them. the dog park is ALWAYS full of shit and when you report it to management they expect YOU to monitor who is not picking up after their dog by taking photos of them or describing them and their dog. I was told the park was cleaned every day, that is not the case. expect a few vet bills from exposure to dog feces and who knows what else! 5. Baby Ring. this is a fun one. there are several pregnant asian girls who all live in the pent houses. They walk in a group around the property followed by an older asian man or woman. they all get in a van in the morning and go 'somewhere' together. Supposedly this issue has been brought to the FBI however nothing illegal was discovered. If you have several complaints from your residents about how uncomfortable this situation is - why do you continue to rent to these people? 6. Move in: we were told that the apartment was move in ready and that we could not push the move in date out. After paying double rent our first month, on the day of move in the list of issues was so extensive that I had to have formal conversations with management/maintenance about misrepresenting "move in ready". We encountered on our first day, several broken appliance, clogged toilets, several things were falling apart, including an item that fell from above and landed on my roommates head! The mold in my bathroom was never properly cleaned, instead they simply painted over it and now it's seeping through no matter how much I try to clean it. Our compensation? one professional cleaning service. awesome. 7. Floors/ceilings/walls are very thin. Upstairs neighbors seem to be either descendents from a rare hippo/human breed who stomp so loudly at all times of the day OR they simply don't have toes and walk on their heels. They also seem to exhibit super human strength because the force at which they open doors, drawers and cabinets is just as loud as when they shut them. I can also hear their cell phone on vibrate and you can imagine what else. if you complain about noise, security asks to enter your apartment to listen to the noise, WTF?!! I should also mention the barking dogs and crying kids that don't shut the fuck up! 8. Landscape/property maintenance. be prepared to hear weed wackers/leaf blowers before 8am M-S. also if you happen to be in the dog park when the leaf blower comes through - beware, he doesn't care you are there and will continue to blow shit all around you. Ultimately this gated community is only meant to keep the bullshit inside so as to not let it creep out into society. DO NOT LIVE HERE or you will regret it.

Honestly have no idea where to even start. I've lived here for a year and I recently lost both jobs unexpectedly due to COVID-19. I asked the the GM, Matthew, for either an extension or deferment on rent, which most complexes are doing and they told me my only option is to terminate my lease. So you're telling me in the middle of a pandemic you want me to fork up $6k? Got it. They didn't care about the governors executive order, and they clearly do not care about their residents On top of all of this, in the past year I've lived there, a resident on the third floor attempted suicide and landed on MY BALCONY. police had to break down our door, his bloody clothes were left on our patio. Our door is still broken to this day, we were never compensated for anything, and they never even told us whether he survived Worst service of anywhere I ever lived. Please find somewhere else.

The customer service is utterly sub-par. What is important to AOTA is getting you to sign the pricey lease, after that you're on your own. I have had an issue with squirrels chewing threw my screens and having total access to my balcony and unit, cat food, pantry. I have come home to squirrel urine and feces. I have had my cat food container chewed through. My cat condo is covered in squirrel urine. AOTA solution is to have my doors closed at all times. My AC hasn't been working consistently since move-in and it is still not fixed. I haven't had any cell signal in and around the building, their suggestion is for me to purchase a booster which is around $500. Often the parking garage is flooded with sewage water. You have to trek through that filth in order to get to the door which often is broken. So then you have to walk all the way to the lobby area to get in to your building (all this while you're holding your groceries and whatever else). My only toilet has been flooded numerous times. I can go on and on but you get the gist. For the most part forget about getting a hold of someone or getting a call back.

The management of this property emails the residents and encourage them to write positive reviews on Google or Facebook and have the chance of winning a $1000 gift card in a lottery. Don't get fooled by the positive reviews here. This property is owned by a large publicly traded property management company that couldn't care less about residents' "experience" as long as they keep having the money rolling in. This property was built 30+ years ago and is just a nightmare in a lot of ways. Probably the biggest ongoing problem is how dirty everywhere is and how little the management cares about keeping the property clean and refreshing the 30+ year old look of the property. Nice amenities and good location though.

If it wasn't for the constant maintenance issues over the year we lived there (elevators routinely down, garage frequently flooding, gross sewage odor, tree mulching until 6 or 7 PM right outside your windows, jack hammers and concrete saws for hours on Sunday morning, extremely thin floors/ceilings, etc...), we'd probably give them 2 stars instead of 1. Or, if it was only the maintenance issues, we might even give them 3 stars instead of 1. However... We were shown a unit with HDMI ports in the walls for the TV/cable connections. It was a feature that we really liked and a factor in our decision to take this pricier unit. But they never did get the ports working for us. They looked at them 3 times in the first month or two and each time said "We have to have the contractor fix it". That never happened. It just went ignored. They also showed us a brand new fireplace in the unit. But then, after we signed the lease agreement, they told us that we would have to buy the burner kit for it to work ($200). Who's ever heard or that?! Now to add insult to injury... When we moved out, there were a couple of minor scuff marks on the walls. Keep in mind we lived there for barely a year and we're an extremely low impact couple. Most landlords would deem them normal wear and tear. Not here - they called them "damages". And instead of cleaning the marks or doing a touchup, or painting just the affected wall, they charged us to repaint the entire unit. Nor did they give us a chance to clean the marks ourselves - perhaps we could have simply washed them away. When they did the inspection, they told us everything was fine - nothing about scuffs and painting. And then they sent us the bill, including full paint. I'm guessing they took advantage of the opportunity to change the color of the whole unit on our dime. Even if not, charging us to paint the entire unit for 3 small scuff marks (that they didn't tell us about in the pre-move inspection) is ridiculous. After all the patience and tolerance we showed over the fireplace and HDMI ports issues, that's a pretty crappy way to be treated. I regret now not deducting from our rent every month that those things weren't resolved. There are a few nice things about being there: -The location is great -The maintenance staff are really nice people -The grounds are very pretty and enjoyable But, for us anyway, that didn't make up for those issues being neglected for a year and then being egregiously charged on the way out. 12/31/17: After already going back and forth in email with you guys and being told in no uncertain terms that the decision is final (not to mention the unresolved items over the year), why should I contact you now just because you're responding to my Yelp review? No thanks.

This is place has the WORST management I've dealt with in any setting. Since the minute we moved in, the manager Matt seemed to have it out for us, even though we never officially met him. First they tried denying our 2 pets emotional support paperwork and charged us the pet deposit AND monthly fee for both pets. It wasn't until about 2 months later and a lot of persistence on my part and bad Yelp reviews, that they returned our deposit and monthly fees, ultimately accepting that my pets emotional support stuff was legit from the beginning. He caused so much emotional and financial stress for me and my bf. During this whole ordeal Matt never once gave us the respect of talking to us directly, he was always acting snobby and too busy even if we were standing right in front of him. He only ever spoke to my bf to ask him if he can tell me to take my Yelp post down. When we moved in they promised new cell phone antennas to be installed on the property, that was a lie! There is absolutely no cell service in that whole place, very embarrassing when we had company over, no ones phones worked unless we gave them our wifi. There were more than 10 car break ins, including 2 in our truck in the parking garages, when we reported it to them they told us that we needed to call our renters insurance because it was not their responsibility... umm.... ok... thanks for making us feel safer!!! Pftt. On one occasion the parking structure gate wasnt working and it came down on the bed of our truck scratching and damaging it, also said they were not responsible for that and we should call our renters insurance. We were also warned by more than one maintenance personnel about HOMELESS people. They apparently sleep in the stairways, and even caught some having sex there! They caught some homeless sleeping in vacant apartments as well.. They also tell you the complex is "RENOVATED".... YEA IN 2008!! How can you call that renovated? The heater/ac system sounds just as loud as an old generator which drove me crazy. This place is not renovated! Our lease ended on March 4th, which is the day we turned in our keys, we had zero intention on renewing our lease with a property whose management is so rude and difficult/impossible to work with. We eventually got a call from Ashley at the office telling us there will be a fee to pay because we didnt notify them that we were leaving 60 days before. So we called the Corp. Office to get more info where they told us Matt had placed a "BLOCK" on our account so we wouldn't be able to renew even if we wanted to, later after that call Matt took the block off. Then suddenly we find out he took the block off in order to charge us the fee for not notifying 60 days ahead. THE FEE IS 3K!! minus our deposit. How can you charge us that fee when technically we werent allowed to renew in the first place???? This is complete misuse of power within the company. It feels like Matt is personally trying to come after us. For what? We never had a complaint or warning and always paid rent on time... very confused. Does Matt do this to everyone? And if he does who is allowing him to continue working there?

I recently did a tour of the property and although it was okay at best, the customer service I was received was extremely poor. I arrived to my appointment on time and I swear the person I was supposed to meet with rolled her eyes at her colleague when I walked in. I really wanted to walk out. It was quite an awkward experience. In addition, she rushed the tour, did not make any attempt to make us feel welcome and was reluctant to show me the amenities, including their amazing gym. I get my appointment was at 5:30 but if the staff is not up to showing potential tenants in a warm, professional and welcoming manner, the why bother offering that time slot. And maybe she had a bad day but if that's the case I would have been happy to reschedule. It's common courtesy. If you are looking to tour this property, I recommend that you ask for someone else other than Neta.

Should have never moved here, Its really sad because i was SO excited to move in, I have had to call the police for noise complaints because security would never do anything, the complex is very pricey, the management treats you like your a child, and are very disrespectful. Even though my southern california edison account was active and set up, their records showed I had not told them my account number SO what did they do? SENT me a bill for $800 as an "inconvience fee" I was also sent a bill for $1,900 for a pet that i DID NOT have, because they heard barking coming from the floor i was living on. I had to have my lawyer send letters to get the charges off my account. The staff is super rude and called me a liar about my edison account, only to have her find out the real truth she looked embarrassed. Not to mention all the ant problems, and leaks from my ceiling they REFUSED to fix because it was from "the guest bathroom" above me and they never had any guests so, it wouldnt ever be a problem again. UMMM REALLY???? my lease IS NOT UP till the end of april and i have already moved out two weeks ago to a stunning CONDO in irvine for much cheaper than that awful place they call a community. How horrible. Oh, and I was told I was getting a different apartment than they actually gave me they tricked me into saying i was on the quiet side of the complex, but they really put me on the busy side of sunflower. So dont ever expect to sleep in past 7 due to the busses coming and going.

I scheduled a tour of their apartments via their website. Upon arriving, the leasing office was closed; I found out that they are not open on the day the tour was scheduled.

If I had zero stars, I would choose that option. However since they don't, I guess I'll give this place 1. This place has a ton of potential however the management is the worst you will see across your history of renting. First issue is break-ins. Yes they happen everywhere but when you have police called here on a daily basis something is seriously wrong. We even witness the unauthorized visitors breaking into cars and managements response is we cant do anything... Call the police. By that time, they are long gone and go off little evidence since this place has 0 cameras. So huge waste of police and tax payers time. Second issue is their dog park. They are so proud of this dog park that anyone can just walk into. We've had our dogs attacked by visitors and when reported to management, one in particular just rolled her eyes. They don't really care here as long as you pay their rent. ALL ABOUT MONEY HERE. However they invest very little back into the property. Think about it... Renovating an apartment lets you increase rent prices all day long.. of which they do proudly. When it comes to putting up security guards or cameras.. No way. That's an expense. And they do not want to spend money on your protection or comfort level. SIMPLY PUT.....THERE ARE MUCH BETTER OPTIONS OUT THERE!!!

Don't live here! Unsafe, unclean, illegal activity. Look at ALL posted picture to see unclean environment.

Wish I could give zero stars. Do not be fooled. The complex seems great at first, but there are many ongoing issues that will never be addressed regardless of complaint. 1- The management refuses to answer the phone 2- stagnant water flood in parking garage for weeks at a time, must walk through water to get to your car. ongoing issue for years 3- FREQUENT water shut offs. 5 times in the past month 4- multiple tenants complaining of rats 5- Cars being broke into frequently. Complex does nothing. 6- They have made multiple "efforts to improve the community" which have been extremely unsuccessful. i.e. you must remember multiple codes, security risk, wait in a car line backed up down Ave of the Arts to get into the complex because of the "new" entry system 7- VERY loud in short, do not move here. Every other tenant I have spoken with is extremely unhappy, with some getting attorneys involved.

These assholes are thieves. I have to take them to court in order to get my security deposit back of $616. After confronting them on not receiving it they claim to loose it in the mail and then make you jump through all these hoops signing an affidavit and getting it notarized. After you do that and send it in they always claim to have not received it. They won't return your calls or emails when it comes to them owing YOU money but gladly jump on you when you owe. Looks like we have to let the state of California decide this one!

Honestly the worst place I have ever lived and I've lived in some horrible places. Yeah it looks nice but the management is horrific. The people they have working there are either dumb or just rude. I went straight to the leasing office because of a leaky sink and I couldn't get through to the service extension, the lady in the leasing office told me that wasn't what she does and that I just had to call or send an email. Seriously? This specific lady has always been unhelpful when would (unfortunately) go in to the office. I actually wanted to end my lease early but then actually had to due to personal issues, so thank God I didn't have to spend a whole year here. Also got the apartment professionally cleaned and left nothing in it but still was charged over $300 for cleaning fees after spending thousands in lease breaking fees and also having to pay for everything even after I moved out. They never told me that after you sign the lease break, no changes can be made to what you pay, so I had to pay for all my parking spots and pets after I had already moved out because of their lack of informing me about that. Get it together

Save yourself the time. Keep searching. Do not live here. I have been living in California since 2016 and this is by far the absolute worst place I have ever lived in my life. All they care about is locking you in the lease. Once they get you in the lease, you will absolutely notice a decrease in customer service. They 100% over promise and under deliver (ESPECIALLY EVERY PERSON IN THE LEASING OFFICE). Packages are stolen from the mail room, management gives 50% effort (if that), and it is overpriced for what you actually get. I signed a 16 month lease and they gave us the wrong apartment. The apartment that we thought we were getting was taken and we had to compromise with something we didn't really want. It was either compromise or have no where to live at the time. Management didn't care, but gave us free parking for 6 months. We still have time left on our lease but we are eagerly looking for other options. DON'T DO IT!

DON'T MOVE HERE!!!! All these reviews are correct.. my car was broken into, another car in my garage was stolen due to the lack of security. The entire management team has changed, for the worse and there is ZERO resident appreciation here (they bring a food truck on Fridays to make money themselves) that's LITERALLY the only thing they do and of course you pay for the food.. The common areas are nice and you will rarely use them after living here for a few months and they charge you to use the canopies at the community pool... yeah, that's lame.. The building is 35 years old and has over 700 units... Aimco is the PM company. Security is literally dog shit.. there are 2 gates to get into the property and half the time the gates are broken or the front entrance is always left open! No wonder why cars get broken into all day. You can LITERALLY hear and know where your upstairs neighbors are at due to the crappy foundation, you hear the water heater in your unit ALL day making noise, which sounds like a pop. DO YOUSELF A FAVOTR and don't move here. Thank the Lord my lease is up in December, it's been a rough 15 month lease. Oh, btw, noise complaints mean nothing here.. all your neighbors party and you call the "front desk", they send out a dude riding a trimotion scooter and they ask them from the patio if "you can possibly keep it down"? They NEVER go to the building. Or the off site call center will tell you that security is "offsite" and will try to make it there in 30 mins.. this is when you call at 3am on a Tuesday night and have work at 8. By far the longest review I've ever left and only 1 star review.. I could go on forever.. don't move here, you'll thank me later.

Roaches, mold, vandalism, apartment burglary, car break ins in the garage, and poor security ... plus, dog crap everywhere prompted us to move out of there. Even our packages were stolen and the service indicated the employees had picked up the packages. Police called it an unsafe place to live. Management is unresponsive or offers assistance, only to no show. Every neighbor who moved out warned that they cheat you on move out fees. They lied and cheated me also. A dump.

This place was a nightmare. When I moved in there was a terrible chemical smell that the management denied existed. That eventually went away on its own after several months, but a year later a loud screeching noise would emanate from the toilet every time someone in the building would flush their toilet. They never fixed it and I had to resort to soundproofing the bathroom, a tall order. Then when I finally terminated my lease they claimed that my keys were lost, when they were left on the counter, where they told me to leave them. They added insult to injury by charging me ten dollars for that. Terrible place.

Renter beware - if you break a lease early you are on the hook for two months rent PLUS a two months rent penalty. They do not care about you.

TERRIBLE. DONT SIGN A LEASE, FIND A BETTER PLACE. This place is going downhill fast. I really don't know where to start. Do I start with the fact that when I signed my lease that under security measures we had a security patrol, KEY FOB entry. Now in order to cut costs and corners they took away the patrol and security and added a sticker scanner with claws and an arm (previously you used a clicker to open your gate) a keypad to get into the building (used to just use a key fob) I am now forced to remember a six digit pin in order to get inside the building. Not only that but now I also have to put in this same pin to go up to the penthouse floor level to my apartment. It's funny because this was introduced as a security measure but anyone can literally enter the elevator and ride up with me because I usually come up from garage level. So anyone from Lobby or any other floor now has access as long as I already punched in my code. This of course brings about the other issue of being very uncomfortable while putting in your code around other people or asking them to turn away or trying not to put your code in at all!! They assume that this is safe and secure!? When I used to be able to just swipe my key fob especially with my hands full I am now forced to set everything down on the floor to be able to punch in the key code not once, but twice!! My vehicle UPass stickers to get into the complex wouldn't work and I had to had them redone several times! Now let's move on to the ridiculous smart locks they installed. I WAS LOCKED OUT OF MY APARTMENT AND IT TOOK MANAGEMENT 3.5 HOURS TO CUT MY LOCK OUT! Why? Because they were not smart enough to install keypads that actually had keys as a back up! So imagine me coming home and having a business trip planned the next morning and leaving myself enough time to shower and pack the night before, to be locked out until well after midnight and having to reschedule my trip due to this none sense that should have NEVER happened to any resident! My neighbors were very upset, imagine the noise from saws after 9pm. Imagine if you had stepped out for one moment to throw away trash and this happened to you? And your newborn baby was inside alone now and you cannot open the door because it's jammed? That's what I went through. Let's move onto the fact that service requests were being closed out without completion. How about the standing water in the garage breeding mosquitos? Or how about the burst pipe in building A that was pouring water over the electric car charger and charging water that was flowing right to my vehicle essentially ruining my paint from the splashes. Or the fire alarm that goes off on Lobby level of building B for hours or DAYS AT A TIME? What if a real fire happens and the residents think it's a fake one as usual? THATS A SAFETY HAZARD! THATS DANGEROUS AND ILLEGAL! I have called and written about these issues many times and I am sure I am one of the most hated residents in the community by management because I call them out on their shit. I pay $4,200 a month and expect to have better quality service. They keep cutting corners and making the living conditions worse for everyone around. I was told that the residents like the new system yet every resident I spoke to dislikes it and I am reading below many hate it here as well. Check your contracts people! What did you sign?! We didn't sign for keypads, we signed for key fobs and this is basically a bait and switch! I am carefully taking pictures of every thing and making a huge file with dates and incidents and names.

Do NOT live here. Positive reviews are fake or paid for by the company. I am a current tenant and have been for 3 months, I am dreading the remaining 9 months on my lease. Unless you want to be awoken by people screaming at 4am on weekdays, trash filled community spaces and loud units which are being used as AirBNB's. Management is unresponsive and an absolute nightmare to work with. You will regret living here. Not worth the price tag, plenty of nice places in the surrounding area, this isn't one of them.

Like most of these comments sadly it is very true. Don't get me wrong it is a beautiful place, I love the gym, the pool and the movie theater, all the nature and Ashley. But when you sign the lease you are trap and it's like you don't exit any more. The main problem is security. My car has been broken into 3 !!! Times and I pay for the $50 dollar parking which is cover parking. I under stand it's dangerous anywhere but for a "luxury" apartment for this to keep happening and them not having any cameras or security is absurd. Don't even get me started on how bad the service request are and how long they take. I had a guy fix my sink ( they flood all the time ) and I seen that he took my towel, I let him because I wanted to see how far he would go and he ended up walking out with it until I stoped him and told him to give me my towel. But there is one service person that is really good his name is Dan, other than that they don't know what they are talking about and won't get back to you for months in what you requested. Their management is rude besides Ashley she is amazing and very very helpful. The elevators always break, they are always doing loud construction. I don't want to seem like I am hating on these apartments but there are better options around here. IMPORTANT : save up about 1k when your lease is about to end and you are about to move out, they charged me 350 for cleaning service and 600 for damages which there was non. I came and talked to their management about the 600 charge and they said it was for the paint, luckily I took a video of the apartment before and after and it was the same as when I got it, so they had to take that charge off. Also VERY IMPORTANT: look into the skyline apartments right in the same area, almost the same price with waaaaaay better management, updated apartments, great views, the pet fee is less, and you get more square feet, they have great security and lots of cameras. I would recommend skyline apartments if not then the mark apartments. Don't get trapped please it's not as great as it seems. Come to the dog park and talk to people hear their opinion, but me personally don't recommend these apartments. I had a 5 star review when I moved in because I was so exited and blinded, but after a couple of days everyone's comments on these apartments started to become a reality.

READ THE NEGATIVE REVIEWS (here and other websites)! DO YOUR RESEARCH BEFORE SIGNING/PAYING ANYTHING! Looking for a temporary home and just like most people, I was wow-ed by the amenities. Fortunately, I read all the reviews before I signed the lease. Dodged a bullet for sure! Ashley Dunn was the person we interacted throughout this process. (see below and picture). I evaluated all the negative reviews and noticed that the complaints share common themes--poor management (doesn't take complaints seriously, not responsive), unsafe (theft), and bad neighbors (loud, rude, and dirty). The amenities are not worth 12 months of unsafe and uncomfortable living. Ashley Dunn was the one helping us and as soon as I explained that I won't be leasing there anymore because I was concerned for our safety, she stopped responding to all of my emails. I have not gotten the security deposit back that we paid without signing the lease. Other reasons why we won't lease here: This place charges you for everything! Parking is $40-$60 per car per month but the reviews say that car theft happens all the time. All utilities are out of your own pocket which ranges $200 or more a month on top of rent. Not visitor friendly (reviews about visitors getting towed). Watch out for the spikes when you come in, it will puncture your tires both ways. We never saw the apartment when we did the tour (reviews on cheap furniture, thin walls, maintenance issues). Maintenance is not responsive (so we don't want to risk losing our security deposit if maintenance doesn't do their job). Other reviews on racism and unruly neighbors. All of this for what? To live in Costa Mesa? There are better places in SoCal. Found a place by the beach with great amenities and management for cheaper price. This place is all a facade but don't be fooled! If you are a current resident or have done business with them, you have rights! Consult with a lawyer and take legal action. Don't let them bully you for your money or let them compromise your safety.

Where should I begin? I am a current resident of these apartments. Terrible management - rude and inconsiderate. In particular Priscilla, the general manager, who is arrogant and takes no consideration for the concerns brought up to her related to the safety of the tenants. She speaks in a condescending and unprofessional manner. In my opinion, not qualified for the position. How can one expect peaceful living if the complex is managed by somebody with such terrible qualities. The place doesnt appreciate valued tenants that have lived here for many years. Paying such high price for these apartments on a border of Santa Ana and not having proper security is disappointing. Yes, there's a guard but what's the point if he waves and lets every incoming car in? In addition, the doors to the apartment buildings are constantly broken for months at a time. Strangers can easily gain access to the buildings. Multiple times, it has been communicated to the leasing office but it took approx 2 months to have it fixed. Pool had broken glass in it just recently. There used to be an attendant at both the pool and the gym area, not any more. The AC at the gym has been broken for weeks before it got fixed. The TVs at the gym are no longer on/working. There has been a shooting shattering tenant's balcony glass door and another tenant's car window, apparently from a bb gun (that's what was said by the apartment office staff). How does a bb gun bullet completely shatter thick, durable balcony door and car window in pieces? Investigation wasn't a priority and no resolution was communicated to the victims. There are always strangers at the gym and the pool -there cannot possibly be 10 people living in one apartment unit. The office is dishonest and they don't provide reasonable explanations to the brought up concerns/issues. Used to be a fun, safe, adequate apartment complex worth the high rental price but that is now in the past. Pretty much agree with all the remarks left by Second T.

How very unfortunate to have to resort to leaving these disgraceful reviews. I had wanted to live at 3400 since I was a teenager, always mesmerized by it's external beauty when driving by. Then my dream came true last year when I moved into the 3rd floor of one of their buildings. This dream then turned into a nightmare. I am very tolerant but little by little things just added up. Please do not make the same mistake I made by renting here. Here are the issues: 1. The walls are paper! I literally hear every footstep from the neighbors above. Music, TV, talking , sex.. yep.. you hear it all. 2. The balcony is roomy, and you will want to fill it up with your patio furniture to enjoy. Unfortunately, this furniture will soon be covered in dirt, trash, spilled drinks, and dog feces from the balcony above yours. The balconies flooring are long wood panels with spacing between them allowing for everything from above to seep down. 3. Without much notice they closed one of the main attractions of this place ( a big reason why we fork over so much rent)... the main pool area. It is shut down for 3 months. It is their duty to inform you of what things will not be available to you during your lease term. I work in commercial real estate so I know that these big capital improvement projects are planned way in advance. This just speaks very negative on management and AIMCO. 4. The apartments have a lot of maintenance issues. Maybe it's the age, and maybe it's how cheap AIMCO is in the maintenance. Within a month i had two leaks from the roof!! First I had leaking and mold in my bathroom. They came to repair it, but left it open and patched up with plastic and a mess on my tub. They said they would be back the next day to patch it up. It took days, and kept putting it off. Meanwhile, the patch kept stretching down as it filled up from the leak above. I told them I did not want it like this over New Years since I was hosting a get together. They failed to deliver, and I was stuck with it until after New Years. Fast forward a week after and I wake up at 3am to the noise of water dropping. I go to the living area and there was water pouring out of a light fixture and the water sprinkler. There was damage to my personal items, and my renters insurance refused to help since it was landlords fault. I sent a message to management stating they were at fault and they ignored me. It also destroyed the ceiling paint and it took them almost a month to finally respond to my requests to get it fixed. Then there was a gas leak few weeks after that, so the issues keep coming. 5. Management has no respect for personal space. They intruded into my apartment three times! They will walk into your apartment without notice. I tell them to call me before entering my apartment. And in two occasions i would come home from work and find them inside making a repair. The third time was the last straw: my husband had just had surgery and was home resting. We had a friend over that day and all of a sudden around lunch time they hear someone opening the door and two men come in. My husband and his friend freaks out and ask them what they are doing. The men just looked surprised and said "there is never anyone here at this time" and they could not say what they came in for nor did they have any repair tools on them. Because of mainly reason number 5, we requested that they work with us in allowing us to leave after month 12 of their lease (they make you sign 15 month leases). We no longer feel safe in the apartment. They completely shut me down, and would not even offer to have the manager speak to me in person. They literally just blew me off with a... sorry but not so sorry. Whatever you do, do not sign a lease here. All they care about is money and not the well being of their tenants. AIMCO is running this community to the ground. I have met many other tenants with even worse stories than mine and I think it is time we all stood up for ourselves. Ps: there is horrible cell signal here!! What is this a third world country?!

Just tried to view one of the units/get a tour of the complex, and never got to see anything. Had an appointment at 1pm, and had to wait. Fine. 45 minutes later, the woman who we had the appointment with (Netta?) finally finished with the other people she was helping, and started helping some other women who had just walked in. Not cool. When I told them how long we had been waiting, that we had an appointment at 1p, and that we were leaving, the receptionist and Netta just stared at me blankly. Since we were sitting there for 45 minutes, we had time to observe the staff. Receptionist wasn't friendly, it took one guy at least 15 minutes to pick up a package, and overall, we didn't get a good feeling from them. The grounds were nice, but customer service was seriously lacking. Also, why take appointments if you're going to make people wait 45 minutes?

This place use to be nice, but has been on a steady decline the past 2 years. I'm not even sure where to start. If I could give this place less than 1 star I would. Here's a laundry list of reasons why you should steer clear of this place. 1. If you like your car clean, forget about it. Gardeners armed with leaf blowers love to blow dirt and debris all over your car.2. If you like peace and quiet, the yappy dogs with sh*tty dog owners have more right than you in here. Don't expect security or management to have your back. You'd have better luck calling Animal Control. 3. Multiple car break-ins. 4. Multiple apartment break-ins.5. Many products are made in China.....but chinese babies are manufactured at 3400. This place is a Chinese baby factory!!! There's still a placenta stain from where a mother gave birth in the hallway. Gross.6. Trashy neighbors. Literally and figuratively. How easy is it to throw trash down the chute? Instead loads of smelly disgusting garbage gets left strewn about waiting for someone's mother to pick it up.7. Dog sh*t everywhere.8. Management is AWFUL. Maintenence has entered my apartment multiple times in the past without my permission. Two knocks and a turn of the key doesnt warrant permission to enter!!!! During those times I couldn't get a towel on quickly enough. This is humiliating and extremely terrifying for a woman. My husband informed the manager "Matt" of this issue and he was rude, unapologetic and a major A**H*LE.Bottom line, I used to love it here. We used to love it here....I rarely write yelp reviews but I feel the need to warn people about what they're signing up for if they live here. Stay away! Live anywhere else!!

Moving into 3400 Avenue of the arts started out quite nice. The leasing office designated an elevator in aiding the move-in process. Since then, we've had nothing but issues with not only the physical readiness of the apartment itself (having half of the house without electricity/ A non-working air-conditioning unit), but a constant miscommunication issue amongst the different departments running the apartment complex, allowing weeks on end of non resolved issues. How are you going to fix an issue if information isn't being shared? If you're looking for a constant barrage of issues, then 3400 Avenue of the Arts, is the complex for you.

Very noisy place unless you live on top floor. My neighbor has parties all the time and I called the security many times. They only gave them 2 warnings because all my other complaints did not get documented. My upstairs neighbor's dog pees on the balcony and it leaked to my. I had taken pictures of the dog pee marks and showed them to the customer service. They sent someone to clean it ones but did not do anything else. Well, dog pees everyday!

Amenities are fantastic, but the walls are eggshell made... cannot sleep frequently because of my neighbor upstairs that stays awake until 4 or 5 am... I cannot wait to move from here... :(( If you decide to live here make sure to be in the penthouse...

Ask me how I know ? Well I use to work and live at 3400:) 1. Rent is to Expensive ($$$$ way to much money for the Box you will live in) 2. Manager and leasing agents will LIE to you about every thing. 3. Plenty of Drug dealers 4.Child molester 5. Rats and I'm not talking about the manager/leasing agents 6. Nonstop parties (All through the week and weekend) 7. Security sucks (call the police department if you need info on how many break-ins they have had) 8. Strangers go into the pool at all times 9. Gym equipment always broken 10. The manager and leasing agents talk shhhh****t on ALL the tenants 11. Street noise at all times 12. They tell everyone there's a sauna (it's a lie) 13. They have lots of hidden fees 14. once they get you into a lease your life will be miserable 15. and more to come

I tried to contact them as they asked in the review and there was no return contact. This place hasn't changed at bit. They only wrote the response to make it look like they care. Hahaha. They are the worst management company ever. Thanks for proving my point.

***Before you read further - MY NEIGHBOR HAD HIS 2009 BMW STOLEN FORM THE 3400 PARKING LOT WHILE HE SLEPT IN HIS APARTMENT. They caught his car driving away on video, but wouldn't do anything else to help him, and the car was never retrieved. 3400's city is "Costa Mesa" but you can literally throw a rock from the property to Santa Ana, and your phone will tell you you're in Santa Ana when you're there. Don't be fooled. I lived at 3400 for about 3.5 years in multiple units. The property is beautiful and the amenities are great. That is the ONLY plus. The gardeners do a great job. The office is the absolute worst, most unprofessional management I've ever encountered at any apartment I've ever lived, and it's such a shame for the price. You have to do the work for them, and they do *not* think outside the box whatsoever. Security is HORRIBLE. Cough too loud and you'll have security at your door telling you to quiet down. No joke, security knocked on my door as I was quietly reading a book (no music or TV on) by myself at home -- telling me to quiet down. They are quick to pester anyone they feel, but when you need them for real help, forget it. There are a LOT of crime and break-in activities at 3400. The staff puts notices on your door about it every 3-4 weeks, and it's probably because security is too busy knocking on doors at 4 PM tying to get people to quiet down rather than checking people coming through gate like they should be. The parking is ridiculous, so I don't recommend having many friends over because they won't find a parking spot. I had a friend circle the lot once for half an hour and eventually give up. The walls are PAPER THIN and so are the floors/ceilings. Almost all units there are hardwood floors, so enjoy listening to every footstep above you & be ready for the people below you to complain about you walking too hard. Godspeed if your neighbors are women who like to wear heels. My car's paint was almost destroyed by a vent in the parking lot over my space. It took me close to 6 weeks to finally get them to let me change my parking spot. Again the office doesn't think for themselves & don't see why a pipe leaking some unidentified gas over your car is a problem. Speaking of parking, all cars are parked on the ground level with the "first level" of apartments on the 2nd story. There are several motorcycles who leave throughout the morning that make EVERY CAR ALARM GO OFF IN THE ENTIRE COMPLEX. Between that & the neighbors walking above you, don't plan to sleep too much at 3400. Living at 3400 got progressively worse until I finally couldn't take it anymore. For $2,500 a month for a 2B/2BA in "Costa Mesa" (Santa Ana), you're better off saving $800 and moving to another spot in Santa Ana. Trust me on this one, 3400 is the absolute pits. I have never felt more strong about writing a Yelp review than I do now due to my disgust with 3400.

This place is disgusting. The trash shoot is always filled and because my bedroom is attached to that wall my bedroom reeks like garbage and it comes through the crevices of the walls attached to my restroom and master bedroom. the carpets in the hallways are filthy with dog feces, dog fluids and vomit. They never deep clean the living spaces attached to our Apartments. The customer service from the manager Matt is rude, careless and yells at everyone that brings up an issue. He totally carries a chip on his shoulder and is always ready to defend himself instead of finding a solution to better the community and living standards. Do not waste your money here.

This is the worst place I have ever rented at. I chose to end my lease early and pay the fees associated. I gave them the 2 month notice even though I had already moved out, so they could start trying to rent it, I also agreed to pay a 2 month lease break fee. The corporate office messed up and had the wrong amount for me to pay through their app, and it took me 3 weeks to reach someone, and now they are claiming since I didnt pay the break fee by the end of 2 months notice, that they will now charge me for the entire lease, another 6 months of rent. That's over $20,000. An attorney will be taking care of this, but just stay away, you see the bad reviews, they're all true. Horrible management, old building with asbestos, paper thin floors and walls.

As much as i pay here and look how they have the bathrooms they Dnt fix them they put bags on them to try and stop the leaks then a week later u have to do another service request and they Still take another 2 days to come fix it and if u Dnt tell then u just want a new one they try and Mickey Mouse it and there on there way out like are you kidding me ......

LOVED this place have wanted to live here since I moved to California around 3~ years ago. My buddy and myself applied and got denied 7 days ago. Which is totally fine, after reading reviews and talking to neighbors here at the Village I was told that 3400 is NO bueno. So during the application process with Diana M. & touring the complex with her we discussed costs for move in and regular discussion that would take place when searching for an apartment. It came down to ACTUALLY applying and it asks for an $800 deposit and $100 total (2 applicants) before submitting the application. All of those things are great. But when you are denied you should be giving my $800 back. It's sales and disclosure 101, also it's 7+ days Diana, not 5 like you told me. Please return my funds back to the account today .

DO NOT SIGN HERE! Management is terrible, they had me tour an apt, sign a lease and pay for it, then said the person living there said they want to renew for another year so they had to revoke it. Completely unprofessional, do yourself a favor and go elsewhere or you'll likely suffer a poor outcome

I lived in building J. We had our mailbox broken into and my mother's employment check was stolen (It was over $1,700). The walls are paper thin. We had very loud neighbors living above us who, instead of quieting down like we had politely asked them to, decided to stampede all over the floors, play aggressively loud music, and have aggressively loud sex 24/7 in spite. We reported their behavior to management, but nothing changed. When we confronted our neighbors about the noise again, they filed a harassment complaint against us, and the management actually sent us a notice. We had another neighbor who we couldn't distinguish who partied all night and slept all day. He'd play video games and talk quite loudly until 6 in the morning. I only know it was a he because he was that loud. We complained, but again nothing changed. People were smoking in the apartments even though the apartment complex is supposed to be "smoking free". I could smell it from my apartment room, and it was suffocating. We reported it to management, but nothing was done. Not even a notice was sent out. I know a few people in the apartment who had their cars broken into and their mail room packages stolen. It was a nice complex for the first year and a half that we lived there, but somewhere around mid-2019, everything changed: there were suddenly more break ins, burglaries, rule breakers, and rowdy neighbors. The apartment is definitely not worth the price.

The few days before we moved out (THANK GOD), my car was broken into. These buttheads stole my interlock device (breathlyzer)... for what reason, I will never know. Not only that, but they took my very nice school backpack with all my geology books, math workbook, wireless mouse... this person was obviously a very low person. What was really great was that not only was it right in front of the garage camera but it was not 100 feet from the supposed 24-hour guard house. Management was less than helpful. Never got back to me. When our bikes were stolen from the same garage, they were just as helpful. Rudely dismissed by the staff in the leasing office. Probably don't to reiterate this, but DO NOT MOVE HERE. I can't imagine that any person who pays the ungodly amount they ask for this dump wants to deal with the amount of bugs ("oh, they're just water bugs" ok, waterbugs, cockroaches and some other hybrid of both that we found in our apartment) or many levels of thievery (starting with the leasing office and working its way down to the surrounding filth) this place has to offer. To the leasing office: you sure as hell won't find my name on any lease in your system. I wouldn't tarnish my good name with your crap apartment complex.

I am currently living in this community. Sorry, to say of my three years living here, my lease has increased tremendously. Nice amenities but not worth $600 increase since I moved in. I thought they would reconsider on giving their good renter a break but bad management speaks for itself. I look forward in moving out.

Oh dear Carol from customer service. You know what kind of customer service we are talking about right? It's nice to see it forwarded to the regional for contact. But a clear example of their lack of customer service never heard from any regional. One more example why people should stay away! One more example of no follow up.

AIMCO has the WORST service I've ever encountered. I've lived at 3400 Avenue of the Arts (in Orange County, CA) for almost 2.5 years now. We are moving out around Xmas time and I couldn't be happier! In addition to rent (over $2K/mo.), I pay about $100/mo. for 2 parking spots and we have never missed a payment (including this month). For context, I have found another car parked in my spot probably 7 or 8 times since I've lived here. Every single time it's happened, I have filed a complaint and asked for the car to be towed. And every single time, 3400 Avenue of the Arts (owned by AIMCO) has said that their policy is not to tow the car illegally parked in another resident's spot until they contact the residence associated with the spot and any other residents who may have invited the person with the car to their apartment so that they can get the individual parked in the spot to personally move the car. I've had to park my car illegally for several hours on multiple occasions while they tried to track down who was illegally parked in my spot. Out of those 7 or 8 times I've had to deal with this, the car parked in my spot has only been towed once. And that was with a direct complaint from the person who paid for the spot. Now here's the kicker. My girlfriend switched cars recently and forgot to notify management about her new license plate. She's sick this weekend so parked in her spot Friday night and did not check the car until today (Sunday). She went down to get her car and it was gone and another car was parked in her spot. 3400 towed the car without any complaint from any residents and without contacting the apartment associated with the spot (me). To make matters worse, their management team doesn't work weekends and the leasing office and security personnel do not even have access to the report and cannot do anything about it until Monday. Same goes for AIMCO Corporate headquarters--no one is there over the weekend to deal with your problems. When my girlfriend told the leasing office here at 3400 that she works in Downtown LA (over an hour-long commute) Monday-Friday, 9-5, and can't go to work without her car, the leasing office essentially said you're shit out of luck. They also asked us to "keep it down" because they "are a business" and had "tours they needed to give" to potential new residents. That is how they treat long-standing residents who have never missed a payment for rent or their parking spots. The fact that no one is available to deal with your problems over the weekend is a huge issue with the way AIMCO does things and they often take advantage of the fact that no one is on site to deal with their residents' problems. I regularly find notices on my apartment around 8 or 9pm on Fridays telling me that management needs to conduct an inspection (or some other reason for needing to enter my apartment) the following Monday or Tuesday. They do this intentionally so the residents cannot say no. They don't care whether the day they want access is a huge inconvenience for you or not. BECAUSE THEY DON'T CARE ABOUT THEIR RESIDENTS THEY ONLY CARE ABOUT MAKING MONEY. For example, Friday night at 8pm I found a notice that said they were giving AT&T access to our apartment all day on Tuesday starting at 8am and that we needed to move certain objects around so that they can do work (we aren't even a customer of AT&T). This is unacceptable to me. As I said, my girlfriend has work in LA that entire day and I also have a law school final on that date. I don't have time to move things around for AT&T (because I'm studying for my finals) and I don't want random people in my apartment when neither me nor my girlfriend is present. And keep in mind, we are moving out like 10 days after they want access to the apartment. They could literally wait 10 days and then give unlimited access to AT&T until after we move out. But guess what? I can't speak to anyone at AIMCO or 3400 Avenue of the Arts about this until Monday (the day before they want access to the apartment). Believe me, I've tried. I left a voicemail for the property manager who works at AIMCO's headquarters as soon as I found the letter. No call back. I left a voicemail for the 3400 Avenue of the Arts Leasing Office AND Resident Services. No call back. So to recap, between Friday and Sunday of this week, not only did neither 3400 Avenue of the Arts nor AIMCO call me before they towed my own car parked in my own space (without a complaint and contrary to their own longstanding policy), but they also ignored my phone calls and voicemail about a different issue. I will never rent an apartment from AIMCO ever again and I strongly recommend that you stay away from this terrible corporation and their various properties.

This place used to be good but it all went downhill in the past year. Look at the reviews. I swear this place had a 4 star average at one point but its been rapidly dropping. Security? Nope. Like many other residents here I've also been victim of a car break in. Security cameras are just for show. No one patrols the premisses looking for suspicious activity. Noise? Plenty of it. Street racers, upstairs neighbors, fire alarms... Seriously, the fire alarms have gone off in my building atleast 5 times in the past 8 months. Who's here turn it off at 2am? Management? Nope they're home sleeping. You have to wait for the single security guard inside his soundproof cube to come by, if he's even there... Cleanliness? Look at the pictures in the reviews. Roaches and trash everywhere. Yeah it really looks like that. Good luck keeping your patio clean, you can see right through the slats above or below you. Urine, bird seeds, dirt, trash, all comes through. Parking? All visitor parking has just been eliminated! I guess they needed more money from assigned paid spots. Let's hope they invest in working security cameras and actual security patrol. If you're looking for luxury check out the NEW construction at the Avalon in Irvine or Nineteen01 in Santa Ana. Luxury at this place? not anymore.

Unethical business practices by those in upper management. Be safe and look nearby for other apartments that are upright and just as beautiful. You'll save your time, as life is so short, and your money, which you've earned. This corporation won't serve you.

After living here for the past few months, 3400 had made me to leave another review once more. I would like to talk about how the staff care about your request. I recently had a problem in the parking area. I have parking spot 51 in the G building, and the next one (spot 50) is for COMPACT vehicles only. It used to be a mid-size SUV, but it wasn't a big issue because it parked within his/her parking line. After it changed to a Chevy Tahoe, the car never is parked within the line (it invades to our space). Now we only have very limited parking space that we need to be careful of the pole, and the Tahoe next to us. In addition, we are checking everyday to make sure if Tahoe made any scratches by opening his/her door. I and my wife felt very unpleasant by this parking manner and brought this issue to the office. I have submitted online request regarding this issue. I talked to the parking patrol people at the gate twice, and left a voicemail three times. I couldn't spare a time to go to the office yet. The people in the main entrance gate say this issue is out of their hands. After leaving multiple voice-mails and online request, I received 0 RESPONSE!!! I am leaving this review to get a call from them to resolve this issue (I wish I can make this sentence bold and underlined). This is worse than the worst DMV stories. I understand this parking issue created by other resident is not the management's fault unless the vehicle is owned by them. However, the bigger problem is that the staff cares 0 for you!!!! P.S. I am not faking this issue.

Where to start, ok full disclosure; I have lived at 3400 on two separate occasions over the past 6 years. The first time around I was in my mid-20s and now in my mid-30s (just to give you context). Then Back during my first tour my fiance and I lived in the D building in an upgraded one-bedroom, and, I have to say we had a blast. There simply aren't that many apartments in Costa Mesa that give you the amenities this place offers, and honestly, they are all suited towards entertaining guests which is beyond awesome, especially in the summer time. The only problem with the apartment then was noise from the Segerstrom Arts Center and cars, not much to write home about really. All said and done, it was a good experience then minus the crazy amount we paid for rent. Now Fast forward to 2016, I am a bit older with a 7-month-old baby, and the need for more square footage, so I lease an upgraded two bedroom. Not withstanding the crazy rent, the place looked amazing and coincidentally we were back in the same D building as last time. The staff were amazing with the tours and leasing process, the grounds never looked better and of course the maintenance crew are speedy to a fault. The first 3 months were bliss, the car noise wasn't too bad when we closed the screen doors and finally, the baby had her own room to sleep in. Month number 4 rolls around, and I get new neighbors upstairs in their 20s (memories of what I used to do when I lived here come rushing back, I shudder a bit and shake it off, thinking at least I was considerate of my neighbors, how bad could it be?). Well, it was/and still is horrible, I am not sure how, but, my neighbours partied soo much last summer I literally begged them to try to be considerate to no avail - from spilling liquids down onto our balcony, to hearing them fight, to hearing them have sex, to seemingly rearranging their furniture every night. It has been a living hell, calling the front gate, opening complaints at the leasing office has had no effect whatsoever. I mean it got so bad, my wife and daughter now live at a friends' in Laguna during the work week so they can sleep at night - can you imagine that?? It get's better, as if being murderously annoyed daily isn't enough, in June of 2016, my car was burglarized, and the other was literally stolen in our assigned parking spots in the parking garage of building D (ground floor). I informed management as well as Costa Mesa PD - forensics and statements were taken, and of course there was nothing 3400 could do but render a video of the car being driven out of the front gate - needless to say, this didn't help the investigation whatsoever. I always assumed (yes, my fault) that these "apartment homes" which I pay ridiculous sums to lease were safe and monitored constantly, after all, they are a gated community - this is not the case. The garages where people pay to park per space on top of the ridiculous rent, where people park their Ferraris and Lambos are - completely unmonitored (thieves take notes). Ok, I have a child now, so I exercise some patience on top of my seething rage, and two weeks later Santa Ana PD locate our stolen vehicle abandoned (of course they took our belongings, what hurt the most - they took the baby seats, stroller, and the stowed travel system. Bear in mind, all through this, 3400 did absolutely nothing, not a note was left, the community manager didn't try to even explain how this could have happened and measures they would take to prevent this from happening to others - nothing. This brings me to today. I come downstairs to the garage to pick up my daughter from daycare - guess what, the whole row of cars in my garage had windows busted out and burglarized. Not only that, since June, 3400 has done nothing in terms of security to ensure what happened to us would never happen again, so they don't know who did it. The canned response from the security guards is to go talk to the leasing office. To say I am angry would be a misnomer - I literally hate this place and can't wait to get out. Also - I realize 3400 has a glitzy facade but look closer and the varnish peels. For the past 3 days, water has been seeping from the ceiling into the first floor, so much so that they literally put a bucket to catch the water - I am not sure if I should laugh or be sad - I did that in college when I paid $300 for rent, I certainly didn't imagine paying 10 times more for the same. Lessons 1. If you are not in your 20s, do yourself a favor, save the money and move somewhere else (especially if you have kids or plan to have any) 2. 3400 is a car jackers dream! They waltz in whiles you're sleeping, burglarize and/or steal your car and there is absolutely nothing you can do about it - and, yes, 3400 will do nothing about it either. Make sure that renters insurance is robust - those gates provide a false sense of security. Good luck!!

Avoid at all costs. There are very few pros with this complex, but, in the interest of fairness, I'll disclose those first. In general: (1) the on-site management staff (not the HQ AIMCO staff) are responsive and helpful in resolving issues; (2) the grounds are nice . . . with the exception of the main pool area (more on that in a minute); and (3) the apartments can be large - depending on the floor model. Cons I. Common Areas are Dirty The main pool is not taken care of and frequently has debris floating in, and on top of it. The residents trash the cabanas and leave food and beverage waste everywhere with the assumption that "someone else" will pick it up. The residents leave trash in the hallways and in the garages - the garage trash, in particular, is rarely, if ever, picked up unless it is in the always overflowing trash can near the elevator entrance. This is the case in the C building where I lived - I'm assuming it is the same in all buildings. Residents let their pets urinate and defecate in the hallways and in the garage - in particular, there have been large, numerous, piles of dog diarrhea and puddles of urine near the entrance into the building from the C building garage which are difficult to avoid stepping in. The on-site manager finally sent an email out about this after approximately a month of it going on. II. Water Issues The C building garage floods anytime it rains and, in the lower level, the water leaks from cracks in the ceiling . . . rad. The water puddles in the garage for weeks after it has rained indicating a drainage issue. American cockroaches - which the management euphemistically call, "water bugs" (a totally different, but equally nasty species) - abound. They love water (the complex has a ton of fountains, pools, grass watering, flooded garages, etc. - even when SoCal is still in a drought) and hate cold weather - i.e., they like to hang-out in warm apartments and are disgusting. III. Smoking The complex claims to be "smoke free;" however, many of the residents chose to ignore this. The participants/beneficiaries in the large Chinese anchor baby/birth tourist operations, which are involved in a huge number of residences and on-site commercial kitchens/food delivery services, smoke cigarettes like the world is going to end tomorrow. The college and high school students enjoy smoking marijuana on their balconies and share the second-hand fumes with their neighbors for free (how generous). The residents CAN be penalized, but, only if the cracker-jack security personnel (more on that) "catch" them in the act. IV. Security Issues As noted by other current, and former, residents, security is a MAJOR issue in this complex. Several weeks ago SEVEN vehicles were burglarized while parked in garages which are WITHIN the gated community. The gates into the community - both the car gates and the pedestrian gates - frequently malfunction, so, no surprise re the break-ins. Most of the security personnel do not look at people driving in to the community too, so, there is that issue as well. When calling security, it often takes them a while to respond and they may go to the wrong building when responding to an issue. By the time they actually do respond, the issue - such as the smoking noted above - is no longer actively occurring . . . the residents just wait until security leaves and then start smoking, partying outside at 1130PM on a week day, etc. V. Security Deposit Issues Don't expect your full security deposit back - AIMCO HQ WILL find a way (whether legal or not) to ding you. For example, I agreed to the $145 cleaning fee before move-out since I didn't want to buy their special cleaning chemicals/do it myself. However, AIMCO also decided to charge me $123.96 for painting. Upon calling AIMCO to discuss this issue, they had several lame excuses regarding the charge and claimed that there were "several scuffs and a smudge" which necessitated the fee. I explained that, under California law - specifically, Cal. Civ. Code s. 1950, and the California Department of Consumer Affairs' Guidelines for Landlords (available here: http://www.dca.ca.gov/publications/landlordbook/sec-deposit.shtml) - these "scuffs" were "ordinary wear and tear." The AIMCO employee responded, "that's not our interpretation." I said, "you don't abide by California law?" No response. I then asked if holes from pictures were "ordinary wear and tear," and whether "residents should be alerted not to hang pictures lest they lose their security deposit." I received a lame, completely arbitrary answer: "picture holes are ok, scuffs are not." Had I known of this "policy" I could have wiped the scuffs off with a sponge and a cleaning product. This "policy" is explained nowhere in the lease, on AIMCO's webpage, on 3400's webpage, or by management. It is arbitrary and not explicitly stated anywhere. BEWARE!!!!

Less than spectacular . I forgot to add that for 4 months I was being billed twice on my utilities . Not only was I paying the utility companies both gas and electric . I was also being charged by management for 4 months as well . I had to wait for corporate to confirm this with my statements I provided . This was a hassle as that money was needed for bills that had to be paid late due to this fiasco. On top of this , for some reason which I still can not explain and neither could the gas company , I had a gas bill of over 500 dollars that was a mystery as to what had caused this gigantic increase to my service. It's unfortunate that these problems have occurred for me as this was somewhere that I had always wanted to reside but can assure you I will not pursue a renewal of a new lease . Below I have also provided pictures of my car that was vandalized 3 days in a row without any help in prevention by management. . After the first night of my car being keyed , I moved my vehicle in front of the leasing office thinking and hoping there were possibly cameras or less risk of something happening again to my car . There were no cameras and my side panel window was smashed in as seen by the photos

Two weeks ago someone attempted to steal my motorcycle out of the garage. I made a report with the office and police. The office said they would get back to me after they review the security camera footage. The concierge looked at the tapes the next day and found the camera didn't actually work. The office never got back to me so 16 days after I reported the incident I went back down to the office to seek answers. The office management seemed like it was the first time they were hearing about the incident. After then being informed that the camera doesn't work I inquired about when it was going to be fixed because it is now 16 days after they found out it wasn't working. The answer was "we're in the process of finding out". I spoke to residents that park in the spaces next to me and two of them have had bicycles stolen, one reported it to the office and one didn't. The one that did report it got the same answer as I did. His incident happened three months ago. I went back down to the office to speak further about the known break ins and broken cameras and the woman told me the office manager would call me the next day. The office manager never called and I was told he instead went to a company softball game. Apparently company softball games are more important than issues from residents. It seems like the only way to get a response from management is to post on social media as made evident though other yelp reviews. If someone were to ask my opinion about moving in, I would strongly advise against it.

I have lived here for just about 3.5 years. Let me tell you at first it was great. The property is beautiful and the amenities are great. However, if anything goes wrong in your apartment your on your own. In the last year I have had more things go wrong than I can count. And majority of the service requests are ignored and just shut out with no resolution. I had a leak in my window/wall that I reported and they left for 4 weeks without addressing by the time they did the wall and floors were stained (positive they will try to charge me for that at move out). I also had a leaking sink that they inspected and left leaking and said they completed the service request. I had to put the same request in 4 times before it was resolved 2 weeks later ruining everything under the sink. Same thing with the leaking washing machine. Unless you have the time to go to the office and be loud and angry in front of potential new residents your service requests will not be completed. This is just a short list of the complaints. So I guess my review would be if you are willing/able to fix everything and anything that goes wrong in the apartment this place is pretty nice to live, but for the money you pay they should be jumping to fix everything and you shouldn't be paying for it. I decided not to renew once all these problems started last year. I would not recommend anyone to live here despite the beautiful grounds and amenities.

The absolute worst place on the planet. They will nickel and dime you and rip you off for every little penny they can grab. Steer yourself clear of this place. Nothing but a bunch of liars.

First off, I don't live in this community but we were considering this as a potential place to move into. We were here yesterday to look at apartments and had the worst experience with the leasing folks. We got a sense that they only cater to certain types of people and are not even pleasant to the rest! When we walked in the receptionist did not seem to care much and then it was the leasing director's turn to be rude. She asked us where we currently lived and said we lived in a 3 star place whereas theirs is a 5 star. She even asked us if we have looked up apartments and prices online before coming! I was shocked to hear that! Then they charge for parking and then.. she asked us to leave her office because she had to talk to her manager. She practically shoved us out! Then another girl was to help us and she condescendingly asked us to step into her office and said the same thing - you live in a typical apartment whereas ours is a contemporary upscale resort community. When I did see the apartments, there was NOTHING great about them! I can't believe how people get away with treating others like this. After all aren these guys supposed to be all about customer service??? Oh well.. After that kind of a treatment, we decided this wasn even worth a consideration! There are better places and people out there!

Our apartment was robbed! Their locks are not safe! Cars are broken into all the time. We lived here before and it was a lot better. Now after moving back we have noticed an increase in crime! Management does not do anything about it. The local police actually told us to move away as this place is becoming unsafe! They refuse to install cameras even though we pay tons in rent for "security." Huge bug problem they have a big book in the office! All they want is money! They toes card all the time too! Go somewhere else if you actually want to feel at home!! UPDATE!!!: regional manager never contacted us and it's been two months! They just type the responses to cover their butts and make them look good. Sorry management nothing can do that! You suck...

I'm supposed to be moving here but my experience with the leasing agents has been extremely upsetting. We put the hold on the apartment two months ago, and now we move in 5 days and can't get anyone to call or email us back. Our first agent apparently left a month ago and we never received an update. Now we are with a new agent who is never there. We have called and left voice messages and sent numerous emails. It sounds like people have a hit or miss experience here. Just know that the staff are unorganized and don't seem to really care. I'm hoping I can update this to a better review, but I don't even know if I'll get to live there or not at this rate. Update: I did move into this complex on 7/23 but are continuing to have multiple issues with the management. They said we could bring our dog and then told us we had to remove the dog from the property after we signed the lease. The list of issues goes on and on. We have had to file a federal complaint against them to sum it up. I have found all management to be very unprofessional. Other than that it's a wonderful community! Another Update: (10/2) It is now October and we are still having major issues. I want to confirm that they verbally told us that even though our dog was initially denied he could still live at 3400. Please disregard the response to this review. In August we sent a new letter because Ave requested it be signed be a different physician and they confirmed acceptence of the letter. They didn't respond to us until today, months later, saying we needed to remove our dog within 3 days or return our keys, etc. and leave. They attached an old denial letter and ignored the fact that we had sent them updated documents months ago and are just now replying with a notice of removal. No other contact. Management here is extremely unprofessional and lacks communication. We placed this apartment on hold at the end of May 2019, moved in at the end of July 2018, and it is currently the beginning of October. Within that time we have had almost no positive experiences. Diana is the only staff that has been friendly to us. I also want anyone reading this to know that there is a valid need for an ESA animal and the physician is seen regularly and in person. The complex is continuing to say that the letter was obtained online and that's it. Although we sent updated documents they have ignored it. They actually haven't been in contact with us for months until they provided us with the notice to remove our dog. I highly recommend looking at the apartments off Anton or the Enclave instead. We have friends at both complexes and you would have a much smoother experience. Avenue of the Arts may not follow the law or the terms of your lease. Management will not respond to our emails and only wants to speak in person. We have already had issues of them telling us something verbally and denying it later. Update: (11/2) We removed our dog within the three days last month after receiving the notice. On 10/10 Ashley inspected the house and told the office that we still had our dog living with us and since then we have been Pending Eviction. No one told us. We are unable to pay rent for the month of November because of the Pending Eviction. Our washer has also been broken for a week now and they said it would be replaced in 2-3 days.

And we are back to one star. Avoid at all costs. Most faceless, evil company I have ever had the displeasure of being in contact with. Beware, this company makes it standard policy to try and illegally capture as much as your security deposit as possible. They also tack on what they consider standard fees and fines and try to evict you if you don't pay. This happens to almost EVERYONE, not just a few, it's standard practice. I imagine a lawsuit will be in their future. DO NOT LIVE HERE!

Someone had been parking at my spot for four days in a row, and I had contacted management, security and concierge everyday about this issue with no avail. Ultimately, they were not able to help me tow the car or notify the person to move it even though the spot was 100% mine. Keep in mind this was after FOUR DAYS of constant communication. Again this person parked in my spot last night, and contacting everybody I can again, I am informed nothing can be done until 7pm, which given their history, they just might brush off. Extremely frustrating experience. Basically, be ready to get no service for anything and to have no guarantee to what your paying for. The service has been terrible and though friendly, ultimately not able to solve a very basic issue.

Just when I decided to give 3400 another chance and sign a lease for another year, they disappoint me AGAIN. Showing how much they don't care about their residents and have zero customer service skills. I have been living at 3400 for a year now, they first took away all visitors parking spots that were accessible outside the complex halfway thru the lease and decided to sell them. At this point my visitors have to call me, I come down and open the gate, then I walk them to my unit because you need a fob to get into the actual building. NOW they have decided to implement a rule I was not aware of without a single warning costing my visitor $340. 3400 wants me to call the front gate to notify every time I have a visitor coming, then my visitor will have to drive thru the complex and exit the complex to get to my corresponding garage, visitor then has to call me so I can come down with my clicker to open the gate to the garage, then I have to wait to escort my visitor into the building with my fob. Keep in mind all cellphone carriers get zero reception in my unit. Luckily I have wifi calling and will be able to receive calls if I have visitors. As expected when I called the property staff was rude, defensive and unprofessional.

For what you pay in rent living here (over 1.4k a month) - this is what you get: a washing machine that can't fit your sheets, ac/heater that is loud and rattles the vent, walls that are paper thin, loud music on the weekends that go way past 11pm, drunks screaming on balconies, no security helping regulate the noise, and the floors are so thin you can hear every movement from the people that live above you. BTW as I've been writing this review I've been listening to Arab music blasting from someone's apartment for the last 2 hours. Look elsewhere. This place is a nightmare. OH and I've already had a package (a $300 nightstand) stolen from the delivery room. It was the first package I had delivered here and the last. They put your large packages together in one bin with 2-3 random strangers packages. I saw the reviews and thought what you were thinking- it can't be that bad, there is always bad reviews on apartments. No. It's all true.

Unprofessional Management !!!

Do not move here. Your car will be stolen, vandalized or broken into. I moved in here June of this year. Since that time my car was stolen. I went to the management office and nobody seemed to care. There are no surveillance cameras in the parking structures even though there is a sign that says there are. They have no intention of putting them in. Security never patrols the parking garage. Management has been made aware that there is a gap in bars in the parking structures where the vandals may be getting in. They say they will take care of it but two months later nothing is done. When the police came down they let me know that there have been multiple cars stolen and many breaking into cars here. They stated it was a big problem here and they were very familiar with the complex and complaints of cars being stolen and broken into. Emails to management office are just ignored. Once I did get my car back I had to park the car outside in the visitor parking because whoever stole it ruined my car and I had to get it towed. We'll while it was parked outside someone ran into my driver side fender and put a huge dent in my fender. They did not bother to leave a note. This complex is also very noisy. Elevators and doors into the building constantly breaking. I will be asking to be let out of the remainder of my lease.

If only I could give this 0 star I would. Please people think twice about moving into this apartment. They get you hook to move in but after they sign you all they care is about their money! Customer service at the office is helpless and useless. I went in crying asking for help because I fear for my life, I asked them for help and they were useless. I told them about my situation where I couldn't stay at my apartment because there was a guy trying to hurt me and he damage my whole entire apartment including all my belongings. I provided the leasing office with proof and police report of what happened they were useless and heartless. I told them I couldn't stay there anymore. The solution they were able to provide was to break the lease and pay while its vacant and while its being remolded I wouldn't be charged. Well they took a month to work on the apartment and now they expect me to pay 2 month of rent. I don't mind paying but they don't want to provide with any documentation they i ask for. And just FYI they don't allow you to do anything to the patio you get notice, elevator are constantly having issues, fire alarm always going off. Parking is awful!

We have been living here for almost 2 years now. Prior to moving into a different unit together my boyfriend lived here in a one bedroom. Security is a joke. My friend who also used to live here but moved when her lease was up has 3 of her 4 BMW tires stolen off of her car while parked in the assigned spot she pays for. Management did nothing. Come to find out multiple cars we're being broken into. My girlfriend stayed the night with us from out of town and her car got broken into they stole all our her hair supplies. She works as a hair dressed so she was out hundreds of dollars. We then moved into a bigger place on the other side of the complex. The newest frustrations with this complex are the following: there were few guests spots available in our building - 2 to be exact. So when guests came over we would have to direct them elsewhere. The complex said they were updating parking and making it nicer. They removed ALL visitors spots. So if you want to pay close to 5k like we do don't have friends you want to see your place because there will be no where for them to park. We spent 30 minutes looking for a spot for a friend from out of town. It is a joke! Also, they changed their 4 day pick up on package policy to 2 days. So expect to pay $10 for everyday package everyday you're late. If you email them with concerns.. good luck getting a response probably because they don't know what to say when you ask what guests are supposed to do. The maintenance staff is lovely! I have always had wonderful experiences with them. The office staff as well. They are always friendly and kind. It's just the apartment complex in general that makes it really hard to enjoy living here because they have nice amenities and a beautiful property. It's just a lot of headache with the no parking and the new package pick up that was changed over half way through living here. Just things to take into consideration when thinking about moving here..

This place might look all shiny and luxurious on the outside, but they are deceiving you. Absolutely ridiculous fees they tact onto your lease and continue to add things throughout your stay with them. Would not recommend this apartment if my life depended on it! Stay far away from this complex and warn others as well. They'll take your money but can't even guarantee that your car won't get broken into on their own property!

I lived at 3400 from 2004 to 2014. At the beginning, I absolutely loved the place except I didn't check how hot the apartment would get, but besides that, the management WAS friendly and helpful. The place was peaceful and quite. Things soon began to change. First, the began renovations of the units and I was forced to switch units and pay nearly $400 more per month. Then, once everyone began moving out, they began renting to college students who had 5-6 college kids living in a 1-2 bedroom apartment. Puke began showing up the in hallways, There was no more parking. People would wander the pool an club house completely drunk. Then they began to allow dogs. Even though I wasn't in a dog building, dogs lived in the building. "Service Dogs" (BS) - Barking dogs, winning dogs, piss in the hallways. Grounds smelled like dog feces. I even was bit by a dog that was off leash near the parking lot, while I was getting out of my car. Till this day, I have scares from the event on my hand. Management changed. Even though I was bit by a dog that I had no interaction with other than opening my car door, the dog was allowed to remain on the premises because it was a "Service Dog" --- (Yeah Right). Still lived there though, after all I loved the gym. In the course of the years I lived there, I never once had anyone make a complaint with me, and besides the dog bite, I never complained about another resident. The walls are thick and you can't hear much. But then I had someone move in above me. A women, who was obviously mentally ill. I was a law student at the time, and would study for the bar on my porch. I was silent, doing practice questions on my ipad. This woman saw me sitting there and threw an entire bucket of ice water on my head. - Not a drizzle, not a cub, an entire bucket. It destroyed my ipad. I immediately called the cops and told management. Women wouldn't open the door for the cops and management said there was nothing they could do besides write a note. Here, I was assaulted in my house for ABSOLUTELY NOTHING. Please, understand, I worked full time and went to law school at night. I was rarely home besides sleeping. I didn't have TV in my house and I didn't even have a sound system hooked up because I felt when I was home, I should either study, sleep, or be in the gym. My life was 100% dedicated to my work and my law studies. The woman, in retaliation to my call to management, began to play mariachi music blasting in my house 24/7. She took speakers, turned them so they'd face down in to my apartment and had music play 24/7 in my various rooms. Management didn't believe me until I had them come into my apartment to hear it. They said it wasn't bothering anyone besides me so what. THIS WAS A NIGHTMARE. LONG STORY SHORT, I HAD TO MOVE. DAN IS THE WORST MANAGER EVER. HE'S AN IDIOT, DOESN'T GIVE A CRAP ABOUT THE TENANTS, AND YOU WILL BE PUNISHED IF YOU COMPLAIN. STAY AWAY. USE TO BE GREAT, BUT NOW IT'S A NIGHTMARE.

i should have read these reviews before the office staff are very unprofessional the apts represent luxury living and say they can accommodate residents needs. well this apt gives fob keys for entry to the complex pool gym etc so monday my fob was not working that means i can not get into my building the pool or gym without calling security which is very very inconvenient!! so i call the office and tell them.. they said bring it into the office we will fix it right away so tuesday i go and the front desk girl said the computers were down and it guy was working on it so they could not fix my fob wednesday i go into the office again and another agent lady tells me that the front desk girl is out to lunch and she is the only one that can activate the fob i explained how inconvenient this is for me and told her they should have extras for residents when situations like this happen all she stated was they didnt have any extra sorry for the inconvenience she told me to leave my fob with her / the office they will activate it when the front girl comes back from lunch and they will leave it with security so when i drive thru the gate the security will have it so i said ok. well i get home ask the security and of course they said office didnt leave anything for me with them. so today is thursday i called the office to ask why my fob wasnt left with security the staff said it was because there systems were still down and the it guy was there working on it i said wait that wasnt the excuse yesterday and why didnt the office give me a courtesy call to let me know the fob wont be with security because they werent able to fix it she apologized and said she will give me a call as soon as they are able to fix it. so i am beyond frustrated residents that live here should not have to be going thru this especially for the amount of rent we pay the office should have back up fobs so that residents never ever have to go thru inconvenience like this i pay $2600 in rent have to walk all thru the parking lot to the front door to call my ph ((mind you i am a single mom to toddles so very inconvenient especially when my parking spot is right infront of the back door but you need a fob to go thru))) to let myself into my apt building cant use the pool or gym unless i go grab a security to let me in. i do not recommend living here i can not wait until my lease is up so i never have to deal with this nightmare again!!!!!!!

I have lived here for just about 3.5 years. Let me tell you at first it was great. The property is beautiful and the amenities are great. However, if anything goes wrong in your apartment your on your own. In the last year I have had more things go wrong than I can count. And majority of the service requests are ignored and just shut out with no resolution. I had a leak in my window/wall that I reported and they left for 4 weeks without addressing by the time they did the wall and floors were stained (positive they will try to charge me for that at move out). I also had a leaking sink that they inspected and left leaking and said they completed the service request. I had to put the same request in 4 times before it was resolved 2 weeks later ruining everything under the sink. Same thing with the leaking washing machine. Unless you have the time to go to the office and be loud and angry in front of potential new residents your service requests will not be completed. This is just a short list of the complaints. So I guess my review would be if you are willing/able to fix everything and anything that goes wrong in the apartment this place is pretty nice to live, but for the money you pay they should be jumping to fix everything and you shouldn't be paying for it. I decided not to renew once all these problems started last year. I would not recommend anyone to live here despite the beautiful grounds and amenities.

This place is shady. They should rename their apartments "scam of the arts" because they are scamming their residents. Ridiculous fees constantly getting added to your lease. Management thinks if they just smile and nod, their residents will be okay with handing them thousands of dollars. There are so many other apartments around the area, I would not bother with these cheap apartments they try to sell to you as luxury apartments.

Damning Indictments: 1) The free Internet is incredibly temperamental. "Don't look a gift horse in the mouth." Yeah, I know. But here's the thing- don't advertise what you don't reliably provide. 2) The library seems like an afterthought. Either that or it was planned by a moron. Why would you put a quiet room directly under a gym? Maybe to keep you awake while perusing their outdated collection of books? 3) Resident access to the game room is effectively nonexistent. In order to use the game room, you must find the ever illusive concierge. #BestOfLuck. Seriously though, stop being cheap and hire more attendants. 4) Resident acces to the indoor rock wall is severely restricted. They don't bother telling you this but in order for you to utilize the rock wall, you must be certified first. This means that you first have the task of tracking down the concierge (see above). Then you have to pray that he has time to certify you AND that he is even certified to certify you. 5) This complex has had problems with pet droppings left by lazy pet ownerd. This is difficult to avoid as it had even been found in the elevators. Their answer? Expand the pet designated buildings to include every building. Utter brilliance. 6) Security is a real concern. There are areas of the perimeter fence that can be traversed with relative ease. Ex. There are two gates that allow you to enter/exit towards Sakioka Dr. You can simply step around this gate. I've even seen drunks do it. Ex. There have been quite a number of breakins- mostly to vehicles but also to apartments. Security is clearly illusory. 7) There is racially based enforcement of rules. Not to be an ass, but if you are black or brown and want to have a party, their rule against too many guests will be used against you. Nothing serious, but you will be asked to disband. White folks.. don't even worry about this one. It doesn't concern you.. unless you find the notion morally reprehensible. 8) Can someone clear up whether you can reserve pool chairs and grills early in the morning? I've seen towels lining chairs at 7 in the morning. This seems ridiculous when these people will likely not be using the chairs for hours. 9) Take this for what you will, but some residents say they have been "censored" for voicing concerns on Yelp. Not surprised with micro-manager Matthew Comicz at the reigns. Talk about a prime example of the Peter Princple. Not sure who I'm referring to? Walk into the management office and look for an incompetent halfwit reeking of pretention. 10) Do not move here if you place a high value on the tennis and basketball courts- they are being torn down to make for a larger dog park! I guess they thought this was the best way to increase the amount of dog shit that lines footpaths. 11) Constant swindling: ex. They are actually trying a new program where you can buy a guest parking spot [see photo]. I'm sure that will go over well considering there is already a shortage of guest spaces. ex. The office charges $100 to replace the electronic key fob when it can be found online for approx $6. Talk about screwing people over. The only reason I looked into this is bc some other residents told me they just googled the product [hint: google "hid prox] and purchased it online. Then they had the office program it for them.

Hi Carol W. Priscilla Gonzales? Yes, we have emailed her three times and left a voicemail, all over a month ago and still have yet to hear back.

Just moved out of this place. Praise the lord! Although the place looks nice, I have encountered so many issues while living here. They scammed us into paying for a wall repainting and claim it's in their contact. My fiancé and I have read through it and read nothing of that, yet they still took our money. A similar thing also happened with a cleaning fee. We paid for our own professional cleaner then they also charged us for theirs claiming it wasn't clean enough even though the place was cleaner than when we moved in... Also about every week something would be breaking down, a faucet, the sink, and even the fridge! We lost all of this food in the fridge and feezer! They finally fixed it after THREE DAYS. I tried contacting them about getting reimbursed for the food lost. Silence. No response from their team. They just ignored it. They also had leaking pipes that ruined the glass on my car. Luckily they did reimburse me for that. But it took two months of constant prodding from my end. If you choose to live here good luck. This corporate giant doesn't care about you, just your $$.

They had a lot of space for visitors and residents all the spots at the bottom floors of parking garages were empty all the time. Now my guests cant come becuase there is only around 20 visitor parking spaces that are always taken. Action building took was very rude towards its residents who pay a lot of money to reside here. Sad

After living here for now 8 months, I think it's fair to give my honest review of the place. You will love living here if you: - Enjoy hearing every step and move your upstairs neighbors make all day, every day, because the walls and floors are so thin. - Don't like taking hot showers because the water goes cold after two minutes. - Don't mind stepping over dog poop everywhere because a lot of owners don't pick up after their furry ones (this makes me extra sad as a dog mom myself) - Not bothered by literally zero guest parking spots, even after the so-called parking renovation. - Need something from management or the leasing office? Good luck getting in touch with seriously anyone who works here. But if none of that bothers you, this might be an okay place to live!